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Helena Park Hotel

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Traveler (753)
Room & Suite (216)
Pool & Beach (190)

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About

#2 of 245 hotels in Sunny Beach
Location
4.5
Cleanliness
4.8
Service
4.5
Value
4.4
* In the Sunny Beach resort area on the Black Sea * 3 to 6-story building * 150 m from the beach * Sun loungers and parasols on the beach (additional charge) * In a 14,500 m2 garden together with the Riu Palace Helena Sands Hotel * 2.5 km from the center of Sunny Beach * 28 km from Burgas airport * Credit cards accepted: MasterCard, Visa
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Airport transportation
Conference facilities
Meeting rooms
Spa
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Business
Languages Spoken
Russian, Bulgarian
4.5
4.5 of 5 bubbles753 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Helena Park Hotel stands out for its prime location, favored by guests for its easy beach access and proximity to shops and entertainment suitable for all ages. While opinions on the hotel's value and service are mixed, many guests commend the friendly staff and the overall cleanliness of the establishment. The rooms are found to be spacious with daily cleaning being a highlight, though some guests feel they could use an update. The amenities generally please, with comfortable beds and diverse food options, but issues with the pool temperature and sunbeds have been noted.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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753Reviews163Q+A100Room tips
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steve r wrote a review Oct 2023
8 contributions12 helpful votes
Stayed here for a week with our two friends, what a fantastic hotel. Rooms perfect, lots of space for clothes etc, cleaned every day. Restaurant great and brilliant food, lots of choice. most times up to 4 meat choices and at least 2 fish dishes. daytime snacks also very good and varied. Bar staff are great, couldnt pronounce his name, looked like jocky wilson but we called him Grant after the whisky he was serving me. Yes large card cups for outside but you get a massive drink. The local gin, vodka rum was of a good standard, beer was ok. Day time entertainment included archery, darts, nice and easy stuff if you want to participate. Evening was a karaoke, a singer and a local tradition show. Never once short of a sunbed, all the staff were very pleasant. Great location about a mile from the busy flower street but some good bars along the way, 10 minute stroll which have tribute acts and karaoke. 9 lev for 2 gin tonics or similar, its standard 2 4 1, 9 lev for two half litre beers. Bus stop outside, 3 lev into Nessebur, do not get a taxi, they want 35 lev, we walked it, just 5 miles and got the bus back. Easy stroll along the front, go over the bridge and through the sister hotel. we travel a lot and will return to this hotel for sure. Met some great Northerners like myself, if the Wigan boys are reading this, hope we see you around. steve
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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aljones21 wrote a review Oct 2023
Thornton Cleveleys, United Kingdom31 contributions14 helpful votes
well where to start ...room lovely hotel no air con room did ... food vile .... lager not nice flirt vodka not great .... bar female good male never smiled and gave paper cups out for drink reason you get more in it ....... group of us made the holiday ... just as well entertainment rubbish ..... end of season and each day things got worse...... would i go back thats a no
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: stay at other end nothing near
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Mick J wrote a review Oct 2023
Hurghada, Egypt1 contribution2 helpful votes
We had a great holiday the staff made you feel welcome from the cleaners to the bar staff and in the restaurant. The food was good with plenty of choice.i would come back the people on holiday made trip so memorable
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Great hotel to relax good food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Debbie P wrote a review Oct 2023
South Yorkshire, United Kingdom4 contributions1 helpful vote
+1
Amazing hotel, staff, food, rooms, pools (indoor & out) sauna, steam room, location couldn't have asked for anything more. I will be returning 🤗 met lots of people whist there and all said it was great and they would be returning too
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Book it, you won't be dissapointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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x~JoJo~x wrote a review Sep 2023
Liverpool, United Kingdom19 contributions3 helpful votes
Room was clean, staff lovely, food absolutely vile, cold and tasteless. Not sure why people rave about the food here, worst I’ve ever had and I don’t consider myself to be a fussy eater. Sunbeds around the pool have a thin mat on, if your lucky enough to get one that is…..whilst other selfish greedy people thought it was acceptable to have 3/4 of these mats on one bed, hotel staff refused to challenge these people meaning residents had to challenge those with more than one may leading to confrontations that didn’t need to happen, hotel staff should of took action Very poor customer service
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: Avoid the whole Place & Bulgaria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Derrick B wrote a review Sep 2023
Durham, United Kingdom120 contributions69 helpful votes
Quick and friendly greeting on arrival everything explained we booked a suite it was great separate bedroom and sitting room two balconies . The room was cleaned daily to a high standard, the food was good plenty of options and tasty . The nightly entertainment was hit and miss but you can’t please everybody always plenty of sun beds on the beach and round the pool. The staff were pleasant and helpful I would definitely recommend this hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Definitely visit Nessbarr go by bus from just outside the hotel 3 lev each way number 5 or number 8
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Tim wrote a review Sep 2023
Newcastle upon Tyne, United Kingdom4 contributions1 helpful vote
+1
Spent 10 days here. Food I could not fault, plenty of choice. Staff very friendly and willing to help. Room stylish and comfortable. Beach just outside hotel. Would book here again if in sunny beach. Made some great friends as travelling alone A+
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: The snack bar by the pool has excellent food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jules_Toni wrote a review Sep 2023
Gloucestershire, United Kingdom40 contributions59 helpful votes
Travelled with Jet2 early September. Check in was quick and informative. PROS- Rooms are slightly dated but spacious with comfortable beds. Grounds are immaculate and well-kept. Staff are generally friendly, but there is something of a language barrier on occasion. Excellent,quiet location and close to the beach and shops. Plenty of free sunbeds on the beach, but you need to get there before 10am to get a decent spot. Food is excellent with plenty of variety at the restaurant and poolside snack bar. CONS- Sunbeds round the pool are a bit crammed in and often a shortage of mats owing to some guests having 2 or 3 each. Cocktail menu is very limited. Paving around the pool is very uneven and not great for older/disabled guests. Overall, an enjoyable stay but not decided on whether we would return.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Camper62326340145 wrote a review Sep 2023
1 contribution2 helpful votes
+1
Absolutely brilliant beds changed everyday so were towls staff brilliant and helpful food was excellent very clean hotel loved every min of it thank you helena best hotel around Bulgaria clean beach towl every day x beaches beautiful thank ypu to all staff amazing
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Definitely choose helena as heard bad reviews from other people from other hotels the staff are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Voyager62909238195 wrote a review Sep 2023
1 contribution2 helpful votes
+1
Stayed here 09.09.2023 - 16.09.2023 Fantastic and plenty of choice in the restaurant every day. Towels were fab for pool and beach. Staff were very nice couldn't do enough for you. Great location on a excellent beach highly recommended.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
$94 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helena park hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
232
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HELENA PARK HOTEL - Prices & Reviews (Sunny Beach, Burgas Province, Bulgaria)

Frequently Asked Questions about Helena Park Hotel
Which popular attractions are close to Helena Park Hotel?
Nearby attractions include Amigo Bar Sunny Beach (0.4 miles), Disco Orange (0.7 miles), and Gulliver Cocktail Bar (0.7 miles).
What are some of the property amenities at Helena Park Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Helena Park Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Helena Park Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Helena Park Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Helena Park Hotel?
Conveniently located restaurants include Khan's Tent, Euphoria Bar & Grill, and The Fat Cat.
Are there opportunities to exercise at Helena Park Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Helena Park Hotel have airport transportation?
Yes, Helena Park Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Helena Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Helena Park Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Helena Park Hotel?
The staff speaks multiple languages, including Russian and Bulgarian.