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Helena Park Hotel

Travelers' Choice award winner
Sonnen Strand | Helena Resort, Sunny Beach 8240, Bulgaria
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Best prices for: 1 room 1 guest
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Helena Park Hotel
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Helena Park Hotel
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256 reviews from our community

Traveler rating
    149
    63
    30
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, England, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

have just returned from our second visit to this hotel, and yet again a wonderful time was had. the staff could not be more helpful, and the place is spotless, the cleaners seem to be there cleaning anything that does not move. the animation team tried their hearts out to give people a great time, not always succeeding everytime, but... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

On arrival late at night was met by grumpy receptionist and told there was food available when we went down it was just some meat and cheese leftover from dinner didnt bother and there was no drink for us. Room was so small and like a furnace after complaining we were moved to another room on other part of building... More 

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Finland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2015

Helena Park was very beautiful hotel, rooms and beach were nice. Beach was free and clean.Helena Park situated about 2 km off the center, peaceful place on the north end of the Sunny Beach. Hotel rooms were air conditioned and nice. Not everyone on the hotel speaks english, so needs to find also right persons to talk with. Food, on... More 

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 17, 2014

We went home a week early as it was a very depressing place. Nothing to do. Along the front is the same old same. Fake track suits. Pizza. Bar. Fake football shirts. Pancakes. Fake perfume and repeated about 500 times. Such a boring place. Everyone seemed really helpful but really they only would if they really had to. Some people... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 14, 2014

We were full-board and food selection was pretty great,but that's about it... Were very disappointed with the room, it was average and didn't even have a kettle.. When we asked for basic amenities we were told that they don't have kettles in this place. This is shocking! Will not be staying again. There is a shop just across the road... More 

Was this review helpful? Yes 6
Sofia, Bulgaria
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

My wife and I stayed for 7 nights right after the price drops in September. There was some sort of problem with our reservation, so we were upgraded to an apartment room for free. Both the Park and Sands are kept very clean. The staff is nice, especially when we spoke Bulgarian. Going in September was a smart choice for... More 

Was this review helpful? Yes 4
Bath, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2014

This was our second visit to the Helena Park, arriving on the 8th September for 7 nights. We had upgraded to a superior room and had requested 3rd floor with a nice view as last year. On arrival we were pleasantly surprised, to find we had been given possibly the best room in the hotel, 3rd floor with a sea... More 

Was this review helpful? Yes 12
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 8, 2014

I just came back from from Sunny Beach where I stayed at the Helena Park Hotel and all I can say was what a great experience, the rooms where spotless and the Food was fine as for the Staff they where great, the Hotel is one of the best I have ever stayed at and only a 2 minute walk... More 

Was this review helpful? Yes 6
lancashire england
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed October 2, 2014

We arrived at Helena Park early hours of 23rd September @ 02.30 . Travelled with First Choice/Thomson. Reception check in was really quick at 02.30 am and were informed that there were complimentary drinks in mini bar for us. I was just disappointed that no food was available as we had missed eating in the hotel on the 22nd which... More 

Was this review helpful? Yes 6
Hemsworth, England, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2014

we came back from sunny beach on Saturday 27 sept, the hotel was spotless and cleaners working all day the room was clean but was overlooking the main road which put me off a bit the rep annie cairns was very helpful and fun to be with, will be going back in 2 years hopefully have a pool view really... More 

Was this review helpful? Yes 7
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