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Helena Park Hotel

Travelers' Choice award winner
Sonnen Strand | Helena Resort, Sunny Beach 8240, Bulgaria
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Helena Park Hotel
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Blackburn, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

First time to Sunny beach and was very impressed with the hotel. Staff friendly, food good and animation team friendly, Room were spacious with plenty of space for your clothes. Rooms cleaned daily. I am very fussy and I could eat something at every meal. We did eat out at the Chinese and the food was very good there too,... More 

Was this review helpful? Yes 2
Sheffield, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayedat this hotel 19th to 26th June. Beautiful and clean with very helpful staff. Great location far enough away from all the rowdiness in the centre. Would definitely recommend to anyone who wants good food pleasant staff and within easy reach of bars(for a change from the hotel bar) Becky,the Thomson rep,was brilliant. Very informative without being pushy. Only... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just come back from 2 weeks at the Helena, this was our 3rd visit here. Staff brilliant as ever. Really enjoy holidaying in this hotel. Pool is cold though, you have to get straight in it when you are burning in the sun. The animation team do their best to entertain all day long. The staff work long hours but... More 

Was this review helpful? Yes 5
York, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 2nd visit to the Helena Park and it impressed me even more than the first. I have stopped at several hotels in this area, but this is the best. Full marks to the hotel management as they seemed to have trained their staff to perfection.The restaurant staff in particular were always busy,always polite and always smiling.One girl... More 

Was this review helpful? Yes 6
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel helena park is a great hotel all the staff are polite and all of the animation team staff are polite a part from one member called Alina as she kept ignoring me and the rest of the family . The animation team does a lot of good activities and also do a lot of top shows. The hotel is... More 

Was this review helpful? Yes 4
Cwmbran, Wales, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks at the Hotel Helena Park, it started off pretty shaky with check in taking over an hr, not great after a long day travel. We went on to have an amazing holiday. All the staff were fantastic and so helpful. My husband has HD and all his needs was catered for. It was a shame we... More 

Was this review helpful? Yes 6
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just got back from visiting Helena Park and had a brilliant week here all inclusive. The food was brilliant and caters for everyone even with allergies. If you missed breakfast, lunch or dinner there was always somewhere to eat with a wide choice available. The first place we've never had to go out and eat elsewhere and looked forward to... More 

Was this review helpful? Yes 8
Blackburn, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

lovley place to stay our group was a family of adults had the most amazing time ,,, food was really great and never got fed up off the fully inc staff brilliant and amazingly clean great beach and lovely and clean although the strip isnt for people walking alone my friend and i being us two young ladies didnt feel... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back this morning from visiting helena park sunny beach can't fault the hotel and staff they are the best friendly and very helpful. But entertainment team were the best top lads and lasses. Yous will know who we are by the pics but really enjoyed the holiday and the hotel and also your Thompson rep becky is gr8... More 

Was this review helpful? Yes 3
Tel Aviv, Israel
Level Contributor
102 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for a weekend and cannot complain about anything as I got no more and no less than expected. The Helena group have two adjacent properties, the Helena Park and the Helena Sands. The second is closer to the beach and is a better hotel. The two hotels share facilities (spa, pool, fitness room...) and so... More 

Was this review helpful? Yes 1
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