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Helena Park Hotel

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Sonnen Strand | Helena Resort, Sunny Beach 8240, Bulgaria
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347 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very clean and spacious hotel, but some strange ground rules. Although across from the beach, drinks could not be taken onto the beach from the hotel, but you can buy them from the beach bar. Dining on an evening very civilised with 2 settings. You can opt for which one you prefer and therefore have your table reserved for... More 

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1 Thank anita_and_jay
Bath, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 29, 2015

We arrived on the 14th September, a week later than last year, so bit worried it might be quieter and not so much going on around, but that was not the case, just as busy as last year. We had e-mailed Raliska ( The Head Receptionist who wears the large pink satin flower) a few weeks previous and asked if... More 

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1 Thank thelma d
Canvey Island, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 16, 2015 via mobile

The Helena Park is a very nice hotel. The public areas were spotless and the rooms were cleaned every day to a very high standard. One criticism is that there was no need to change the towels and the beds EVERY DAY!!! The rooms were big and had everything we needed including a free safe. The food was very good... More 

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1 Thank CoiledSpring
Bolton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 13, 2015 via mobile

Me and my husband went with friends in september Our room was next to reception So we was able to get drinks from the bar to take to our room Drinks are very weak not strong at all head in to town for decent drinks Animation team was never there we seen them 1ce a day Night time entertainment happened... More 

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1 Thank boothy601
Swansea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 7, 2015

We arrived back from this hotel on September 26th 2015. It was our first time in Bulgaria, we had read the reviews of the hotel and they were very positive and i must say they were very true. We arranged with the hotel by email to be picked up by a Taxi from airport and was told the driver would... More 

Helpful?
3 Thank Linda J
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 30, 2015

JUNE 2013 The hotel was completely spotless and in beautiful surroundings. Partnered with the Helena Sands, we could walk throughthe lovely gardens and ponds. Location was fab. Located far enough away from the busy clubs and bars. Food was good! there was a huge selection at all mealtimes. Something for everyone. The only downfall was that there was no real... More 

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3 Thank Lauren P
Birmingham
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 30, 2015 via mobile

Have just returned from a 10 day stay at this hotel. Everything was above my expectations from the hotel itself and the food to all the staff. I had read reviews and was very unsure of what to expect but everything in the hotel was in excellent condition considering this is the end of season. The rep was fantastic, and... More 

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3 Thank TonyMaclean
Chesterfield, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 29, 2015

Just returned from here and have to say can't fault the hotel and animation team. My husband and I were disappointed however as it was the week before the resort closed and shops and bars had started to close down. We found the hotel to be clean and well kept but also full of German tourist who presented as rude... More 

Helpful?
4 Thank Karen H
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

We have just come back from a weeks stay at this hotel, and have,nt really found anything to complain about, the room was spotless with white (not grey) bedding and towels and it overlooked the pool, the public areas were also spotless with cleaners being on duty till late at night, the food in the restaurant was really good with... More 

Helpful?
2 Thank dazmo1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 24, 2015 via mobile

Hotel exceeded our expectations. Room was large and clean, thanks to Feri, with views of gardens and sea. Good selection of food choices for both lunch & Dinner and we liked the table reservation for each dinner setting meaning you had same table for chosen setting each night with same waiter/waitress of which Sharif was most welcoming. Pool bar also... More 

Helpful?
3 Thank Russell E
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Beach (17)
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Indoor Swimming Pool (12)
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Pool (21)
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Standard Double Room (Garden View) (33)
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