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Iberostar Sunny Beach Resort

Travelers' Choice award winner
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Sunny Beach | Burgas District, Sunny Beach 8240, Bulgaria
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Iberostar Sunny Beach Resort
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976 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

In one Word its WoW, three words: wow wow wow exellent hotel, central location 5 min from the sea the food is very tasty and endless also the buze hotel workers are very polite and kind any time of day or night they will do everything to help you in any request very recommended place from family with kids

Helpful?
2 Thank Yevgenizi
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest It is always a pleasure to receive complimentary reviews like yours. We really appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at IBEROSTAR Sunny Beach Resort. We are glad to read that you felt the gastronomical efforts of our team of executive chefs could largely satisfy you.... More 

Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not quite a review, but more of a way of getting in touch with the Quality Manager at the Iberostar Sunny Beach. I spent a fantastic two weeks last year at the Iberostar and would recommend it to anyone. I have booked to go back this year on 31 August; however I am having trouble arranging to upgrade... More 

Helpful?
7 Thank jim l
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Jim, Thank you so much for your favorable comments following your last stay in our IBEROSTAR Sunny Beach Resort; we are so grateful that you decided to come back to our hotel and took the time to enquire about our All Inclusive Premium program. We encourage you to contact your travel agent or the hotel directly by sending an... More 

New York
1 review
3 of 5 stars Reviewed 3 weeks ago

It was my first trip to Bulgary. I looked for place where is all inclusive to get fun with my family. We were there from August, 10 to August, 20. I've been in resorts in many parts of Mexico. The chain of hotels Ibero Star is considered one of the best worldwide that provides exceptional service and I was disappointed... More 

Helpful?
Thank OlenaLazo
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest We would like to take this opportunity to thank you for choosing IBEROSTAR Sunny Beach Resort for you holiday in Bulgaria and for the time you have taken out of your day to share this review of your stay with us and the Tripadvisor community. It is disappointing to read that apparently you were not properly informed about... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have visited this hotel several times over the years. Especially when the children were younger. The staff were excellent and the animation team worked tirelessly. I have seen bad comments about the food, this amazes me and can only guess that thos who think the food is poor are very fussy eaters. It is not Michelin star but there is... More 

Helpful?
5 Thank Richard K
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Richard Firstly we would like to express our gratitude for the time you have taken to share your personal impressions of your stay at IBEROSTAR Sunny Beach Resort. It is through feedback such as yours that we learn of any areas which still have room for improvement to exceed our guests’ expectations and we are really glad to read... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Great hotel,excellent service.our family was very satisfied with service,lovely fresh food,clean room every day,clean pools and surrounding areas.Great hotel for family holidays.every day different food,very close to Center and to the beach too

Helpful?
3 Thank filipov1
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest Firstly we would like to express our gratitude for the time you have taken to share your personal impressions of your stay at IBEROSTAR Sunny Beach Resort. It is through feedback such as yours that we learn of any areas which still have room for improvement to exceed our guests’ expectations and we are really glad to read... More 

Ireland
Level Contributor
320 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed November 12, 2015

Was very impressed by this property. The pool area was excellent (although could be crowded at times) - the staff were very friendly and helpful and the rooms were a decent size with good comfortable beds

Helpful?
1 Thank Kevin_One_Man_Show
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Kevin, We were very glad to read your positive comments in regards to the resort's service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. Moreover, we also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate... More 

Amersfoort, The Netherlands
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 7, 2015

The hotel was really compact, which had some downsides as well. Most of the time we could not find any place at the pool, there was big queue for the snacks at lunch time and you had to pay for a towel, which everybody steals from each other. Actually these were all the bad things! The room was really big,... More 

Helpful?
2 Thank Tommichael
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to the resort's service and facilities and that overall you had an enjoyable time among us. We also appreciate your positive comments on our buffets because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our... More 

Nelson, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

I went here back in July. I thought it was lovely! The hotel was absolutely gorgeous, lovely range of food everyday/night & rooms were always cleaned. I will however say, I had my towels pinched from my sunbed so be careful! I also was told when I first went it would cost me 50 lev to keep my room on... More 

Helpful?
1 Thank 2015kms21
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Sunny Beach resort for your holidays in Bulgaria and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 17, 2015 via mobile

I was impressed and surprised at the quality of the hotel. We stayed for 3 nights and hadn't paid much at all. The reception staff were very helpful in regards to checking in and arranging parking for our car. Food was good quality but as with most all inclusive hotels was very similar each night. Room was large, clean and... More 

Helpful?
Thank A TripAdvisor Member
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Sunny Beach Resort and are delighted to read that we were able to match and exceed your expectations. We also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths... More 

Tel Aviv, Israel
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 17, 2015

right in the center of sunny beach, close to the casino, the clubs and the sea. the service is great, the rooms are very good and clean and everything was included. the pool is great plus there is a good gym for free.. if u come only for vacation there is no need to leave the hotel because it has... More 

Helpful?
Thank nahum_10
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, Thank you very much for choosing our IBEROSTAR Sunny Beach Resort and for the time you spent to share these wonderful comments on your stay. We are pleased to read that overall you had an enjoyable time among us. We are truly glad to read that we managed to match your expectations in terms of service and that... More 

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