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Imperial Hotel

Sunny Beach | P.O. Box 57, Sunny Beach 8240, Bulgaria
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186 Reviews from our TripAdvisor Community

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Chisinau, Moldova
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2015

We went to Bulgaria in the beginning of September, 2015 with the family (Me, wife and son - 5 years old). After arriving at the hotel we've been offered a room very quickly. The room was quite good and clean, nothing fancy. The only think missing - was teapot and microwave. The room-service was excellent - they cleaned the room... More 

Helpful?
2 Thank sveat0slav
Anton V, Manager at Imperial Hotel, responded to this review

Thank you very much for your feed back. We look forward to see you again! More 

Cardiff, United Kingdom
2 reviews
2 of 5 stars Reviewed September 17, 2015

I just came back from here and I would never go back. If you like it quiet this Hotel will suit there is no atmosphere no entertainment and the Hotel is in a quiet area between Nessiebar and Sunnybeach you need to use transport for where ever u go. The room I had was clean but nothing to rave over.... More 

Helpful?
Thank Diane U
Anton V, Manager at Imperial Hotel, responded to this review

Greetings and thank you very much for your feedback. Regarding Sunny Beach center and Nessebar Old Town yes, you need to use transportation, but the train stops next to the hotel every 10 minutes. Imperial is in the middle of above mentioned destination on the very nice and quiet area and takes 5 to 10 minutes to reach there for... More 

Travelers are raving about these Sunny Beach hotels

Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2015

LOVE LOVE LOVE, if going to Bulgaria, this is the place to go! Next time We'll bring the kids. We spent our honeymoon all over Europe, ending here with the best All-inclusive ever! A place to stay with class! Close the everything, but not "on" sunny beach, perfect for family's and people that want to party just enough. Shops around... More 

Helpful?
2 Thank Anna S
Anton V, Manager at Imperial Hotel, responded to this review

Greetings from Imperial Hotel, Just want to say thank you for your feedback and of course we look forward to see you again next year. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 30, 2015 via mobile

The variety ant quality of food was as we expected - at a high level. Also the rooms were spacious. Unfortunately, we had to pay for every service (safe box, parking, sunbeds, internet, espresso, spa) even though we paid for all-inclusive and we could not benefit of one very important free service: my wife asked at the reception and also... More 

Helpful?
Thank Filip O
Anton V, Manager at Imperial Hotel, responded to this review

Thank you for your feedback. We will find out why they forgot your cake. We want to appologized from our side and look forward to see you again. More 

Varna, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2015

Overall the hotel complex is excellent, the staff all over the place is very friendly and overwhelming; rooms are clean, wide and with all the amenities necessary. The food is simply AMAZING and the variety is vast. Reception desk is extra helpful and the entertainment staff by the pool is fantastic. Great time, full relax and lots of fun!

Helpful?
1 Thank Radoslav A
Anton V, Manager at Imperial Hotel, responded to this review

Thank you very much for your feed back. We look forward to see you again. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 13, 2015

Sadly, all the bad reviews written on this site are true. Me and my boyfriend stayed at this hotel in July. The "all inclusive" refers only to food. You have to pay for everything else: for the minibar if you want to use it as a fridge, for wireless in room, parking, spa. The food is varied but without taste,... More 

Helpful?
Thank Marilena R
Scunthorpe, United Kingdom
1 review
1 of 5 stars Reviewed August 10, 2015

We have just got back august 2015 hotel staff very rude room was dirty smelly and broken beds food cold and raw will not ever go back again i would not recommend anyone use this hotel. one good side with one bar tender and animation team was fab

Helpful?
Thank sally ann h
Anton V, Manager at Imperial Hotel, responded to this review

Thank you for your feedback. We will definitely look after your concern. Regarding the stars, yes we are 4* hotel and we do not have any broken beds and raw food. Please next time if you have any problems in the hotel let us know during your stay, so we can look and make shore you are satisfied with your... More 

Dunstable, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 22, 2015

I stayed at the imperial as part of a large group. The hotel itself looks really nice, everything is clean and tidy. There is an Egyptian theme running through some of the public areas in the hotel, which I do not really seem to understand. The the double room that we had was of a good standard, beds were pretty... More 

Helpful?
1 Thank KieHugh
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 15, 2015

We're a young couple and I'm from the UK with my Bulgarian girlfriend and we came to this area as part of a general tour of Bulgaria, and chose this hotel as the location seemed alright and it seemed to be the best pick of what was in the area. The hotel is about a 20-25 minute walk from the... More 

Helpful?
1 Thank Craig L
Kilkenny
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2015 via mobile

We were in Imperial hotel last week for all inclusive holidays. When we arrived with my husband our 9months old baby and family from the start it didn't look good. We were traveling from the Czech Republic from 1am and we arrived to the hotel at 10am so we were looking forward to get the room and have a rest... More 

Helpful?
1 Thank 1982mise
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