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Imperial Hotel

Sunny Beach | P.O. Box 57, Sunny Beach 8240, Bulgaria
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1 room 1 guest
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (182)
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    (9)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (48)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The variety ant quality of food was as we expected - at a high level. Also the rooms were spacious. Unfortunately, we had to pay for every service (safe box, parking, sunbeds, internet, espresso, spa) even though we paid for all-inclusive and we could not benefit of one very important free service: my wife asked at the reception and also... More 

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Anton V, Manager at Imperial Hotel, responded to this review

Thank you for your feedback. We will find out why they forgot your cake. We want to appologized from our side and look forward to see you again. More 

Varna, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overall the hotel complex is excellent, the staff all over the place is very friendly and overwhelming; rooms are clean, wide and with all the amenities necessary. The food is simply AMAZING and the variety is vast. Reception desk is extra helpful and the entertainment staff by the pool is fantastic. Great time, full relax and lots of fun!

Was this review helpful? Yes 1
Anton V, Manager at Imperial Hotel, responded to this review

Thank you very much for your feed back. We look forward to see you again. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sadly, all the bad reviews written on this site are true. Me and my boyfriend stayed at this hotel in July. The "all inclusive" refers only to food. You have to pay for everything else: for the minibar if you want to use it as a fridge, for wireless in room, parking, spa. The food is varied but without taste,... More 

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Scunthorpe, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

We have just got back august 2015 hotel staff very rude room was dirty smelly and broken beds food cold and raw will not ever go back again i would not recommend anyone use this hotel. one good side with one bar tender and animation team was fab

Was this review helpful? Yes
Anton V, Manager at Imperial Hotel, responded to this review

Thank you for your feedback. We will definitely look after your concern. Regarding the stars, yes we are 4* hotel and we do not have any broken beds and raw food. Please next time if you have any problems in the hotel let us know during your stay, so we can look and make shore you are satisfied with your... More 

Travelers are raving about these Sunny Beach hotels

Dunstable, United Kingdom
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 23, 2015

I stayed at the imperial as part of a large group. The hotel itself looks really nice, everything is clean and tidy. There is an Egyptian theme running through some of the public areas in the hotel, which I do not really seem to understand. The the double room that we had was of a good standard, beds were pretty... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 15, 2015

We're a young couple and I'm from the UK with my Bulgarian girlfriend and we came to this area as part of a general tour of Bulgaria, and chose this hotel as the location seemed alright and it seemed to be the best pick of what was in the area. The hotel is about a 20-25 minute walk from the... More 

Was this review helpful? Yes 1
Kilkenny
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2015

We were in Imperial hotel last week for all inclusive holidays. When we arrived with my husband our 9months old baby and family from the start it didn't look good. We were traveling from the Czech Republic from 1am and we arrived to the hotel at 10am so we were looking forward to get the room and have a rest... More 

Was this review helpful? Yes 1
Kent
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 3, 2015

My friend and I visited the Imperial Hotel for a week in June 2015 on an All Inclusive package. I would say it was more a 3 star than a 4. Tired and dated decor but clean. Good points: clean, good choice of food on the buffet, on the Southern outskirts of Sunny Beach so quiet and not too 'Brits... More 

Was this review helpful? Yes 1
Ramat Gan, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 18, 2015

- The food is eatible, no more than that - The staff doesn't quite understand and speak English - The pillows are awfully thin with chunks - There are many things you have to extra pay : e.g safebox in the room - Here is the list of things to pay for: private beach, hotel pub, Spa, safebox, WiFi, parking,... More 

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Bedford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 13, 2015

The Imperial Hotel is listed by Thomas Cook as a 4 Star Holiday. The Hotel has seen better days and our Apartment on the top floor overlooking the Main Pool and the Sea for which we paid an additional £100 was shabby. Our main problem with this Hotel is that it is linked with two other Hotels which are 3... More 

Was this review helpful? Yes 2
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