This was my first trip to Bulgaria. 5 friends and I stayed in Sunny beach for a week in Imperial Hotel. We loved it! The hotel was better than expected and exactly what we were looking for: the rooms were very nice and spacious, the house keeping was at a high level, the stuff was polite, all spoke english and... more

Hotel in general was nice, but the all inclusive restaurant was poor. The food was boring and tasteless. They served skinny rabbit as warm dish several days. Location was great for us. Close to the beach and some distance from the most vibrant centre. Taxi from hotel to centre cost apprx 9 Euro. The small roadtrain was 1,5 Euro pr... more

We booked an all inclusive 7 night holiday at the Imperial and boy oh boy did we have an 'experience'. So much to say so I'll break it up:- LOCATION: The Imperial is at the far Southern end of Sunny Beach, away from the hustle & bustle of the main strip (think Blackpool but a little sunnier) and in a... more

The hotel is beautiful, however tea & coffee were only served at breakfast time, no tea is available at any other time! Coffee is served between 2-5pm in the snacks hut but tasted like tar. Coffee can be brought at the main bar which seeing we went all inclusive I thought was a tad cheeky. The food was fine &... more

We stayed for 1 week of our 2 week holiday and couldnt wait to change hotel. This Hotel looks the part and rooms are good, but that is it. the rooms at night that cold,the bed and clothes in the wordrobe were damp. heating didnt work and when i reported this to reception, the lady just asked what she wanted... more

We have just returned from a weeks holiday at the Imperial hotel, and whilst the hotel is beautifully decorated (Egyptian theme), and the rooms and bathrooms are large and very clean, we were not at all impressed by the food and total lack of entertainment. The bar is very small.. only one person serving, very few seats, and long queues... more

This hotel definately should not be 4*! Ok, it is nicely decorated, bu that's where it all ends. We book AI but regretted it immediately on the first dinner. There was no fresh meat, lot's of frozen stuff (fishfingers, chicken kiev), mush potatos are from the carton and menu is all the same day after day. We were unfortunate to... more

This Is More Like A 1 Star Than A 4 Star First The Staff A Rude Some Are Very Kind And Some Are Not Second They Cater For Germans Some Nights We Had A Pick At The Menu And Then Went and Eat Out!!! Third In The Pizza Hut The Staff Are Rude And There Are Wasps All Over The... more

we booked 2 rooms AI the first look was great but we where told it was sunny beach but it was 5 km away most of the staff were bad mannered to the english the hotel catered for germans and dutch. if you didnt tip the bar staff you get left and they served others first .the mantinace did not... more