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All 204 Sunny Beach hotels

Victoria Palace Hotel & Spa

5.0 of 5 Hotel   |   8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
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Victoria Palace Hotel & Spa
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Ranked #147 of 204 hotels in Sunny Beach
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  • Reviews (778)
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  • Room tips (146)
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778 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed today NEW

Just back from a 2week stay at this hotel and although the resort was great, this hotel was terrible. We went all inclusive after hearing good reports. How wrong were we! After arrival everything went downhill. From the first morning the staff were so ignorant. Rooms were never cleaned. In 2 weeks our room was never vacuumed, or dusted etc..... More

Was this review helpful? Yes
Swinton, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I've ever been in. The food very limited choice and table clothes never changed all through bfast ,lunch, dinner. Never saw any cleaners anywhere and if you don't like repetitive music full blast 24/7 then tuff!!! We was told that Bulgaria is noisy, we replied , what around the the when trying to chill. Mrs... More

Was this review helpful? Yes 1
Bradford, United Kingdom
19 reviews 19 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

I am mindful of a friend who said trip adviser was full of complainers, so i try to give a fair review, but sorry this hotels service was terrible, its 5 star rating is a joke. i picked because it was rated 5 star and it certainly looks the part, it is by the beach and has a great pool.... More

Was this review helpful? Yes 4
Swadlincote, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Recently stayed here for 2 weeks, first visit to bulgaria. first impressions very nice to look at and good location....... BUT the hotel for me was a big letdown, i don't really take note of the reviews as they are peoples opinions but some of them are spot on. Firstly the rooms are very dated and grubby, cleaning very basic,... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm excited of Victoria palace. The hotel is one of the biggest and most beautiful in the area. The location is perfect. 100 m to the beach. Everything is in the neighbourhood. Beach bars, restaurants, souvenirs shops, supermarktes and the discos. At the pool is very good animation with very good music and drinks. The hotel is very clean and... More

Was this review helpful? Yes 3
Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

after looking at recent reviews was a bit put of but booked anyway as iv stayed in faaarrr worse and still enjoyed myself as im not fussy at all. Also the price was brilliant for 5 star all inclusive. Hotel was right at the end of the strip so was about 15 min walking distance, very good for young people... More

Was this review helpful? Yes 5
Burgas, Bulgaria
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The building is attractive, but you'll meet terrible atmosphere and service inside. One day you can find missing towels in your bath without possibility to get new:) +tons of bad impressions. Never seen any Animation activity. wifi is extremely expensive and very bad (slow).

Was this review helpful? Yes 1
Bucharest, Romania
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A very nice hotel but deteriorated quite quickly. A beautiful entrance, a Lobby with plenty of nice furniture and decoration, spacious rooms with balconies. Well located to the beach if you do not want to stay at the hotel pool.

Was this review helpful? Yes 3
Durham, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Recently stayed here with family and friends, the hotel is beautiful to look at but the staff are shocking!! The food is terrible, all so bland! My daughters phone was stolen!! Drink selection zero!!!

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just got back from Bulgaria & stayed in the Victoria Palace. The hotel is supposed to be 5 star....i really don't know how. Its stunning from the outside & beach view was lovely & entrance is very grand apart from that it has nothing going for it. We were bed & breakfast & in a week only went to breakfast... More

Was this review helpful? Yes 3
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Additional Information about Victoria Palace Hotel & Spa

Address: 8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:5 star — Victoria Palace Hotel & Spa 5*
Reservation Options:
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Also Known As:
Victoria Palace Hotel Sunny Beach
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Sunny Beach
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel & Spa Sunny Beach, Burgas Province, Bulgaria

387 photos of this hotel

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All traveler photos (388)
Hotel & grounds (97)
Room/suite (53)
Pool/beach area (53)
Dining (16)
Bathroom (28)
View from room (23)
Family/play areas (1)
Other (117)


Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Sunny Beach #43 Luxury Hotel in Sunny Beach
Hotel Class
Official Description (provided by the hotel)
Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014. ... more   less 
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