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All 204 Sunny Beach hotels

Victoria Palace Hotel & Spa

5.0 of 5 Hotel   |   8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
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Victoria Palace Hotel & Spa
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35%
Ranked #141 of 204 hotels in Sunny Beach
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738 people have reviewed this hotel

Traveler rating
    111
    135
    124
    132
    236
See reviews for
241
279
12
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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Glasgow
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 5, 2014

This hotel looks fantastic in pictures and brochures, but, its really tired looking and in desperate need of new management and money invested into it. The furnishings would have been great in their day but are all very worn now. If proper money was put into it again then I'm quite sure it could be one of the best hotels... More

Was this review helpful? Yes 2
Antrim, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2014

I read reviews though I don't necessarily allow them to entirely influence my decision. We saw the hotel on one trip and had a look around, then booked it the next year. Décor is amazing and staff are very friendly and helpful. Room service wasn't fully in keeping with the standard I'd expect; we did have to ask for towel... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 28, 2013

Myself and my boyfriend booked the holiday and did not read the reviews, however when reading the reviews i was worried about going to the hotel yet when we arrived i was pleasantly surprised, the decor is amazing and the location is beautiful. The hotel is in the perfect location, on the beach and a walk to the nightlife. The... More

Was this review helpful? Yes 4
tralee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 15, 2013 via mobile

Hotel nice location good beach lovely hotel food average night life 70 style people ok not used to tourists yet nothing to buy only Chinese rubbish to many money exchanges weather great needs another 10 years to grow will go back my kids enjoyed the nice old buildings

Was this review helpful? Yes 2
Newquay, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 12, 2013

So glad I didnt read some reviews before we booked because we would have picked a different hotel and we would have missed out on a first rate holiday. The staff were friendly and helpfull, our room was cleaned everday to a very high standard fresh towels daily and 4 changes of bedding during the 2 week stay. The food... More

Was this review helpful? Yes 6
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 9, 2013

I arrived to rudeness and a hotel room that had a turd in the loo. It took 1 hour and 20 minutes to flush it away and 22 attempts at flushing. I should have taken a photo. It could be a contender in the "Can you get any bigger" Olympics and won a gold medal. The cheap and nasty toiletries... More

Was this review helpful? Yes 4
Prestwick
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 6, 2013

Cosmetically, this hotel looked the part - beautiful fountains, chandelier etc. There it ended. Our room , though large, had a sloping floor. There were no coat hangers and the wardrobe smelled so damp that we were unable to use it. Although we complained to the management,in person and in writing, we were never given coat hangers. We stayed for... More

Was this review helpful? Yes 1
Manchester,
1 review
4 of 5 stars Reviewed October 5, 2013

i stayed in vp 10 years ago all inc, must admit food was OK, BUT THE REST OF THE HOLIDAY MADE UP FOR THAT.bedrooms were amazing , pool area spot on, staff really helpful,and bulgaria is so cheap that if the food doesnt agree with you,then eat out,i have read all these negative reveiws and i wont be put off... More

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Washington, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 3, 2013

I have been going to Bulgaria for the last 20 yrs through Balkan This is the most expensive we have ever paid. What comes to mind is Fur coat and no knickers. All show- Rooms and surroundings looked amazing Service Terrible Paid for all inclusive - if you got a meal - if you were lucky to get a plate... More

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LONDON
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 1, 2013

Where do I start, 1 bar open out of 5, pool bar during day (ran out of beer and no cocktails) only sports bar at night. No available indoor pool to use, swim up pool bar can only be used if you pay extra for drink (we were all inclusive and not allowed) Food “the worst ever and cold”, rude... More

Was this review helpful? Yes 1

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Additional Information about Victoria Palace Hotel & Spa

Also Known As:
Victoria Palace Hotel And Spa
Victoria Palace Hotel Sunny Beach
Victoria Palace Hotel
Victoria Palace Bulgaria
Victoria Palace Sunny Beach
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel & Spa Sunny Beach, Burgas Province, Bulgaria
Address: 8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#38 Luxury Hotel in Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:5 star — Victoria Palace Hotel & Spa 5*
Official Description (provided by the hotel):
Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014. ... more   less 
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