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Zefir Hotel

Sunny Beach 8240, Bulgaria
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Zefir Hotel
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Zefir Hotel
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144 Reviews from our TripAdvisor Community

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Traveler rating
    13
    43
    36
    17
    35
See reviews for
29
54
4
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (7)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (9)
All months
United States
2 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything about the hotel is great! The pool is clean, the restaurant almost no one speaks English, but are quite polite and smiling. The animators are very friendly. I loved it and will certainly be back again this summer. My only gripe about the old woman who constantly made remarks waiters. I was there two weeks and I only made... More 

Was this review helpful? Yes 3
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear 294robert Many thanks for sharing you impressions with us! We are very happy to hear that you enjoyed your stay in our hotel and have been satisfied with our friendly team, the pool and our service. Thank you also for your comment on our restaurant team member. We will certainly forward and discuss your hint. Being your favorite hotel... More 

Newport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel was located in a suitable area as the beach was a 2 minute walk from the hotel and you had various shops/supermarkets and a fast food shop just down the road, there was also transport which to you into the town which was cheap however....when arriving at the hotel there was no lighting in the lobby as all... More 

Was this review helpful? Yes 3

Travelers are raving about these Sunny Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Recently visited the Zefir hotel for a week all inclusive with my girlfriend. First impressions where ok. Decor dated but looked clean enough.Check in took 2 minutes however the woman at reception did not speak any English and gave us no info of times of breakfast, lunch etc. We went to our room which was pretty small but standard.Balcony was... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 2 weeks ago

Lovely clean hotel always clean staff not friendly at all dont speak to you pool area is great but the food is terrible the kids club staff are the only staff that smile and speak to you but no faults with hotel accomadation just food and staff

Was this review helpful? Yes 1
Level Contributor
8 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

All in all, this is not a hotel for those who want what you would expect from a hotel. The reseption doesn't care that you are standing in front of them with a question. I asked if tey could print my return ticked, so the lady showed me an hotel voucher and got back to her work. The matrass in... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for a week with my partner met some lovely people but the hotel isn't for English people the food is raw and all based around German and entertainment doesn't exist unless you are a child! sunny beach it's self is nice but this hotel isn't the rooms had no air con and you couldn't leave the door open... More 

Was this review helpful? Yes 1
belfast
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel from 22 to 29th June 2015 ,myself and my wife found the location great with the little train service (3 Lev) right outside the front door. The rooms were neat and clean ,food was not particularly to our liking but it was edible. Staff could be better trained not to many smiles or small talk probably... More 

Was this review helpful? Yes 3
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Dermot K Many thanks for sharing your feedback regarding your recent stay with us! We are very happy to hear that you enjoyed our great location and would come again to spend a holiday with us. We all try our best to improve our service steadily and therefore appreciate your remarks regarding our team. We treat all our guests... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

me and my partner recently visited the resort, we arrived very late on Sunday evening, greeted at reception by a nice young lady, who was very pleasant and helpful, we checked in, and went up to the room on top floor, gratefully they had a lift lol, rooms were very tidy and clean, and good bathrooms. Went down to breakfast... More 

Was this review helpful? Yes 3
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Mark H thank you very much for taking the time to share your feedback with us! We are very happy to hear that you had a great holiday in our hotel. We always try our best to improve our service quality for our guests and we are very glad that our efforts are appreciated. We will gladly forward your... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Me and my partner stayed at this hotel I'm June and we have just got back about 3 weeks ago . Before we booked our holiday package to this hotel we read the trip advisor comments ( as you do ) to find out more about this hotel and the area . Some comments on here are abit too harsh... More 

Was this review helpful? Yes 5
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Helenghb thank you very much for sharing your honest opinion with us. We deeply regret that you have not been satisfied with your holiday in our hotel. Our aim is to improve our service for our guest and therefore your feedback is very valuable for us. We take your comment on the language skills very serious and will make... More 

Lancashire, England
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading mixed reviews we weren't expecting much but were very pleasantly surprised. We arrived at 3.30am and were booked in quickly at the 24 hour reception desk where staff were helpful throughout our stay. The room was clean and functional, bed comfortable, shower was fine, there was plenty of space, it had a small balcony to sit outside in... More 

Was this review helpful? Yes 6
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear AndrewPreston1 Thank you very much for taking the time to write this review. You are helping us and future guests who also might be a little bit concerned a lot by sharing your impressions! We are delighted to hear that you enjoyed your time in our hotel and have been satisfied with your room, the pools and our culinary... More 

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