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Hotel Kalofer

| Sunny Beach Resort, Sunny Beach 8240, Bulgaria (Formerly Kalofer Hotel)
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1 room 1 adult
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Hotel Kalofer
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65 Reviews from our TripAdvisor Community

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swindon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 25, 2015

hi,i went from the 5th sept until the 12th,there was a group of 6 of us,we got to the hotel at 12.45,it took all 6 of us less than 5 mins to check in,the rooms were very clean and everyday the maid came in and changed the sheets etc. the hotel in itself is very clean,the reception staff were all... More 

Helpful?
Thank swindon1970
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear Sir, Thank you for staying in hotel Kalofer this summer and thank you for your review. I am more than pleased that your stay was enjoyable and I strongly hope that if you chose to stay with us again you will be more than satisfied with our service. Please feel free to contact me in any case: hotel.kalofer_petrova.s@abv.bg Thank... More 

cleveland
2 reviews
5 of 5 stars Reviewed September 15, 2015

stayed at the kalofer hotel sunny beach Bulgaria. the hotel its self and rooms are immaculate. cleaner comes every day to do your beds and empty your bins. poolside bar with free sun loungers I stayed bed and breakfast. but there was to much continental food on show and not enough English dishes to choose from that was the only... More 

Helpful?
Thank michaelkevin
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear Sir, Thank you very much for your review and thank you for staying with us this summer. I am more than pleased that we will be welcoming you again next summer. I know trhat we have flaws but thanks to our guests reviews/feedback we can work on them and try to improve our service. As for the brekfast -... More 

Swindon, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 14, 2015

I had a great time at the hotel, first day no shower curtain but as soon as they were told they put one up so no complaints. The hotel is clean and tidy and the food is better than the hotels I,ve stayed in Spain (you get what you pay for). The hotel is not to far from the nightlife... More 

Helpful?
Thank Leo038
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear sir/madam, Thank you very much for your time and review and thank you for chosing to stay in hotel Kalofer, Sunny beach! Our purpose as employees in the hotel is to make all guests feel more like at home and to give our best to satisfy their needs and expectations. I know that there is much more to improve... More 

Sofia, BG
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed July 9, 2015

This is my second stay at the Kalofer. I like this hotel because of its central location but nothing has changed since last year (you may read my previous review). I liked the personal attitude of the manager and introducing some new practices like the welcome letter found in my room or the welcome drink offered (not used). Also taking... More 

Helpful?
1 Thank Nedko
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear Mr. Zachariev, Thank you very much for your review and thank you for staing in hotel Kalofer again. I completely agree with all the flaws tha you pointed out in your review. For the wi-fi we will make it available in all the rooms and public areas in the hotel next year and it will be free of charge.... More 

Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 23, 2015

Have just come home after a week at Kalofer hotel. I only have words of praise for this hotel. It's clean, tidy and there's a good atmosphere. The bartenders, waitresses and receptionists are smiling and friendly. Especially Kamen Dimitrov from front desk is quite exceptional. His service is far beyond what I experienced before (This was my twenty fifth time... More 

Helpful?
3 Thank Bo_Christensen
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear Mr. Christensen, Thank you very much for your kind words and your time. I am happy to see than our service is more than acceptable and our employees are making sure that our guests' requests are fulfilled. We will be happy to see you again. Kind regards, Stanislava Petrova More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

Nice quiet hotel, close to Bars and restaurants(5-10 min walk). Pleasant helpful staff, rooms clean, beds comfortable. great for the price i paid.There is a great bar just outside the front of the hotel, turn left and walk approx 50 yards, its in the gardens of the next door Hotel

Helpful?
3 Thank Mark M
Stanislava P, Manager at Hotel Kalofer, responded to this review

Sir, thank you for your kind words and it was a pleasure having you here. We hope to see you again! Kind regards, Stanislava Petrova More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

My wife and i have just returned from the Kalofir and we found the staff very friendly and helpful always smiling and happy to help.when we checked into our room the shower curtain was missing one phone call and 20 mins latter a maid came with a new one and fitted it . We were only bed and Breakfast ,... More 

Helpful?
3 Thank colin m
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear guests, Thank you for staying in hotel Kalofer ***, Sunny Beach, Bulgaria. I am really happy to read that you had a nice time with us. It is really good to know that we managed to make you feel comfortable. I hope that we will be getting even better in our services and if you choose to make a... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 6, 2014

Every morning we went down stairs just to see if breakfast changed...it did not. The hotel was clean maids came everymorning with clean towels and bedding I think every other day. Some staff was rude not all and one particular day the little pool should have been closed.. after complaining..but they left it open after a child was sick...no entertainment... More 

Helpful?
3 Thank Sallyantingham
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear guests, Thank you for staying in hotel Kalofer ***, Sunny Beach, Bulgaria and thank you for the feedback. I am sorry to see that you found some things to be unpleasant. I would also like to make a comment on them. As for the breakfast our policy so far was to have a big variety of food almost the... More 

Barrow-in-Furness, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed August 26, 2014

Well we never even got that.....we stayed here for one week on the 18th Aug 2014 Myself, Wife & 2 kids age 10 month & 4yrs, We dont usualy complain about hotels as long as its clean and sleepable, this is out 8th time in Sunny Beach and luckily its not a place where you would stay in your hotel... More 

Helpful?
3 Thank Tumeltys
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear Mr.Tumelty, Luckily I remember each one of our guests and I am familiar with everything that is going on in the hotel Therefore I have some things to point out as well: We gave you a room which is in the quietest part of the hotel and the room was superior - for 2 adults and 2 children. If... More 

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Sofia, BG
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed August 25, 2014 via mobile

Old hotel but relatively good maintained. Wifi internet only near the reception desk and the pool, at the rooms you can use wired. Breakfast is the same every day, the dinner is poor - grill and something cooked. The policy of the restaurant do not allow to have dinner outside. Early check-in is possible if free rooms are available. Linen... More 

Helpful?
Thank Nedko
Stanislava P, Manager at Hotel Kalofer, responded to this review

Dear guests, Thank you for staying in hotel "Kalofer"***, Sunny Beach. Thank you for the comments as well because this will help us improve the quality of the services. Greetings, Stanislava Petrova More 

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