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Aqua Nevis Clubhotel

Travelers' Choice award winner
Sunny Beach Resort, Sunny Beach, Bulgaria
Aqua Nevis Clubhotel
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587 reviews from our community

Traveler rating
    307
    177
    64
    21
    18
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379
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1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • English first
  • Polish first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (34)
  • Jun-Aug only
    (411)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (11)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

After arriving at the hotel in the early hours of the morning the check in process was relatively painless, although I can imagine if you were part of a bigger group it could be a long wait. The benefits of this hotel can be felt straight away - the rooms are a good size, we chose to have a family... More 

Was this review helpful? Yes 7
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your opinion regarding your stay. We are really glad that you enjoyed your holiday and we managed to meet your expectations. It is great to hear you enjoyed the food and drinks and thank you for your kind words regarding our staff. Best Regards and we hope to see... More 

Ipswich, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Visited aqua nevis with my husband, son of 15 and 5 year old twins, the hotel staff were very friendly and helpful, the hotel was spotless, New and modern, food was probably best I've had all inclusive and I've travelled a lot, the water park was excellent and we were lucky as open most days of our stay, although slightest... More 

Was this review helpful? Yes 3
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, We really appreciate that you took the time to write a review regarding your stay. It is a great compliment for us to see that you enjoyed your holiday at Aqua Nevis Club Hotel. Waterpark closes during bad weather as per Health and Safety reasons - one of the most important things to us is to provide... More 

London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed for 10 nights in August 2014 - probably the busiest time of the year for the hotel and unfortunately it showed. Our flight arrived quite late in the evening and so checking in wasn't an issue, our room was great, family room with 2 beds sectioned off for the kids. Our room faced the waterpark which was great.... More 

Was this review helpful? Yes 11
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your experience at Aqua Nevis Club Hotel. It is a pleasure to hear that you had a great time during your holiday. All of the staff works hard to make you feel comfortable and we appreciate your feedback. Best regards and we hope to welcome you... More 

Dublin Ireland
Contributor
13 reviews 13 reviews
5 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed March 30, 2015

Okay here we go again. I wrote an extensive review of this property on the 9th of October 2013 under the heading of " Great Holiday , Lovely Property ". That review was written after me and my family had stayed for two weeks in September 2013. I still stand over this review and it is still relevant for anybody... More 

Was this review helpful? Yes 32
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, We would like to thank you for your review regarding your stay. Guests feedback is really important to us, especially from returning guests, since they could make a comparison between their visits. All of our staff, including Reception staff, has now been through a special Customer Care training and are fully prepared to help at anytime. It... More 

1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2015

The hotel is a nice family hotel with a good variety of food, which included theme nights throughout the week. The evening entertainment lets it down a little, good for children but abit boring and repetitive for us. There is a sports bar right next to the hotel which is part of the all inclusive, great for watching footie and... More 

Was this review helpful? Yes 12
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Thank you for your review. We are glad that you had a good time during your holiday. We rely on our guests comment to try to improve ourselves and is important to us that you shared your opinion. Animation Team has prepared a lot of new and interesting stuff for future guests. Best Regards and we hope... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 26, 2015

Modern, clean family orientated hotel which is a 10 minute walk from the resort center, which is good thing at night as it can get quite wild!! The actual resort is nice & the beach is good & clean but unfortunately its got a reputation for being wild at night, but the resort is large so you can avoid all... More 

Was this review helpful? Yes 9
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Thank you for your positive words. It is a pleasure to hear that you enjoyed your holiday at Aqua Nevis Club Hotel. All of our staff does their best to make your stay memorable. We are happy that you had a great time at the waterpark. Best Regards and we hope to welcome you again in the... More 

Devizes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 23, 2015

Stayed at the Aqua Nevis from end of May 2014 for 10 days. Positives: The Aqua Park was good when the weather was ok and it was open (Appeared to close whenever it rained). The staff seemed nice and friendly and the hotel porter was very good. Negitives: Worst holiday ever. Don't believe any hotel responses to the posts placed... More 

Was this review helpful? Yes
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Firstly, thank you for taking the time to write a review. We are sorry to hear that your experience did not meet your expectations. Unfortunately, we cannot control the weather. Waterpark is closed during bad weather as per Health and Safety reasons - it is dangerous to go down the slides during rain. We are glad that... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

loved this place water park is fantastic staff very friendly good very good plenty of choice rooms spot on Kids loved it and can't wait to come back in July I don't thing there is anything bad I could say about this hotel

Was this review helpful? Yes 5
AquaNevisClubHotel, Guest Relations Manager at Aqua Nevis Clubhotel, responded to this review

Dear Valued Guest, Thank you for your kind words. It is our aim to make your holiday memorable and it is great to see that we manage to succeed. Thank you for your review. Best Regards and we hope to see you again in the future. More 

Chelmsford
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 2, 2015

Fantastic holiday in August 2014. This place is brilliant! Food is excellent, beer is nice (and cold) and there is so much to do! The hotel is very clean, (cleaners were there all the time), the staff are amazing and can not do enough for you. Rooms are a decent size and well maintained. Shower was lovely! I can not... More 

Was this review helpful? Yes 7
Cheshire
Contributor
20 reviews 20 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed there the last week of the season and everything was perfect (except the weather), Hotel is beautiful and very clean, staff are very helpful and friendly, pools and water park very clean and great for kids. The food was very good, I am a fussy eater but I never went hungry so don't pay any notice of other... More 

Was this review helpful? Yes 15
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