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Diamond Hotel

Sunny Beach - Center, Sunny Beach 8256, Bulgaria
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1 room 1 adult
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280 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 7, 2016 via mobile

We stayed here for 2 weeks, the hotel itself is quite nice, decent rooms, pool is ok, location right near the centre of Sunny Beach and that's where the good points end... The food is terrible, the all inclusive bar is terrible, some of the staff are terrible and the fact that the hotel is mainly aimed towards German teenagers... More 

Helpful?
Thank PlymouthDaveJane
Middx
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 9, 2015

We had the same food for lunch and dinner for the 2wks, always served cold, When we complained about it we were told to reheat it in the micro. Staff done speak English or just choose to ignore you. No entertainment. My friend and I had to spend the small amount of money we had saved for trips etc on... More 

Helpful?
Thank Disgusted283

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liverpool england
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 5, 2015 via mobile

Stayed at this hotel on 14/9/15 for a week ( thankfully not two) all inclusive it was three star ( Bulgarian 3star) I have never had such a terrible time at a hotel as our stay was here, not sure of all nationalities but lots of polish,Russian, German guests who would elbow there way to get to the food first... More 

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Thank kennyefcfc
Cannock, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 2, 2015

Very rude staff. Was overcharged 5lv for a facemask and got the money back only to be chased saying we hadn't paid. Communication poor. Pool freezing -heater is broken. All inclusive drinks were a joke. Staff can't pour a pint. Food in general was horrendous. Greeted by the resuraunts cancerous smell every day. Had to eat out. BUT did what... More 

Helpful?
Thank 659fletch
Kingston-upon-Hull, United Kingdom
1 review
1 of 5 stars Reviewed October 1, 2015 via mobile

This hotel doesn't even Deserve one star, this hotel was by far the worst hotel I have ever stayed in. The food was terrible I wouldn't even feed it to my dog!!! I was all inclusive and there was no variety of food what so ever. My boyfriend eats anything and I mean anything I'm not just saying it. The... More 

Helpful?
Thank rebsrebs123
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 27, 2015 via mobile

I feel I must write this review to strongly disagree with previous remarks. I am currently staying at this hotel with my wife and we are half way through a 2 week holiday. How anyone can leave negative reviews about a hotel without getting further than the hotel foyer is beyond me. We have found the hotel clean and pleasant... More 

Helpful?
Thank rich240
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 25, 2015

DO not book this HOTEL!!! We arrived at the Diamond on the 18th September, we was all tired as travelled through the night and a very early morning flight. We arrived at the hotel at 12 and could not check in until 2pm. There was so many people in reception waiting to check in the woman behind the desk passed... More 

Helpful?
Thank Karen H
Wath-upon-Dearne
Level Contributor
1 review
1 of 5 stars Reviewed September 22, 2015 via mobile

We booked to stay for 2 weeks and when we checked in we wasn't on check in list. They finally gave us a room which was horrendous. We met two girls on the floor below and there room was spot on.. We took a member of staff up to our room and he said yes there reason we are in... More 

Helpful?
Thank Kirsty S
1 review
1 of 5 stars Reviewed September 18, 2015

Rooms are dirty, Old and dirty sheets, Terrible noise 24/7 from the Bulgarian DJ at the pool and laud music from the bar under the rooms, This hotel can be rated for a max of 2 start definitely not 4!!! Stay away!

Helpful?
Thank 46ilanb
Oslo, Norway
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2015

Nice ambient ,warm clima,nice food,god service and clean rom.Family friendy delisios food god service clean swiming pool god posibility for night life music attraction on the hotel nearby beach god drinks all inklusive.Very big value for yor money.

Helpful?
1 Thank Sashka30
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