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3.5 of 5 Hotel   |   St Vlas-Nessebar bay area, Sunny Beach 8256, Bulgaria
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Diamond Hotel
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Ranked #137 of 206 Hotels in Sunny Beach
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216 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Darlington, United Kingdom
Top Contributor
76 reviews 76 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 26, 2014

stayed here for a week in june on our annual jolly boys lads outing, 6 of us this time. This is a typical average 3* package holiday hotel. The rooms are clean & comfy, reception & pool area nice, with an excellent waitered drinks service round the pool serving beers & cocktails. The food is very very ordinary indeed. I... More 

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2014

I stayed at the Diamond Hotel for a week at the start of September. Our room was clean, spacious and comfortable. The bathroom was spacious too and our room had great air conditioning which was fab. We had a room that over looked the pool, so it was nice to sit out on the balcony and enjoy the view. In... More 

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Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2014

Where do I start! I don't know how this hotel has not been closed down. Absolutely no way is it anywhere near 4* standard! FOOD= disgusting! The same cold slop everyday u couldn't even make a meal out of it!. STAFF=restaurant staff are rude, unhelpful and just plain obnoxious. The two blonde receptionists are lovely but the brunette is just... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 17, 2014

Food not good same stuff every day cold and disgusting no entertainment in day or night. Hotel was 4 * but more like 2* staff were rude and very unhelpfull only good thing about hotel was location it was close to beach shops and nightlife

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1 review
1 of 5 stars Reviewed October 12, 2014

Went 21st-28th sept. No way a 4 star.. More like a 2!! Staff extremely rude, receptionist didn't care a less and rest of staff miserable as sin. Avoid food... Breakfast always cold although staff did point to a microwave! Lunch and diner same every day and in edible unless you love pizza and chips! Poor lack of all inclusive bar..... More 

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Norfolk, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed October 7, 2014

The hotel was nice plus the room was fine, it was cleaned every day, they had a problem with food as we was there for two wks and the breakfast, lunch and dinner choices were the same every day, they had a problem with supplying ice for drinks and when we complained ice appeared. The wine choice was terrible.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2014

Arrived late at night was shown to room! View from balcony was horrendous looking ou the back of hotel. Asked to move was told we woul have to pay even though the hotel was over half empty! Room was clean. So decided to stay put. Went for breakfast was average although run out of butter and staff VERY rude when... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

very noisy to 04.45 in a morning. Choice of food poor same food all the time and barely warm. We saw a mouse on the second floor. Good side close to the main strip and beach.room cleaned daily.UN professional staff only one staff member can actually understand English.Bulgaria a very nice place in general and nessebar and st Vilas beautiful.

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Wales, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed October 2, 2014 via mobile

Visited between 22nd September and 29th September 2014. Mixed bag I'm afraid. Positive side - Nice rooms, newly furnished Great location Good pool area Lovely maid, real asset to Hotel. Negative side - Allocated room overlooking street, asked immediately to change to pool view on arrival. Large miserable lady in reception immediately dismisses request out of hand with very little... More 

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Claregalway, Ireland
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 1, 2014

this is the most disgusting hotel you could go to staff ignorant food cold and disgusting it supposed to be four star hotel i wouldnt even give it half star place dirty even the pool didnt see one person clean the pool when we was there for the week we went all inclusive which was a waste cause same food... More 

Was this review helpful? Yes 4
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Additional Information about Diamond Hotel

Address: St Vlas-Nessebar bay area, Sunny Beach 8256, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Diamond Hotel 3.5*
Number of rooms: 284
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Also Known As:
Diamond Hotel Sunny Beach, Burgas Province, Bulgaria
Hotel Style:
#6 Casino Hotel in Sunny Beach
#18 Spa Hotel in Sunny Beach
#35 On the Beach Hotel in Sunny Beach

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Dining (2)
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