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Palace Hotel

Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
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Palace Hotel
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Palace Hotel
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271 reviews from our community

Traveler rating
    113
    78
    38
    19
    23
See reviews for
61
125
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (22)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (9)
All months
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2015

Been to this hotel for the last 4 years and loved every minute of it, the staff are friendly all the time the room is always clean and tidy, we got a 11th floor room with views to the sea and beach, what a view with a karaoke bar in the grounds every night what could you ask lolol the... More 

Was this review helpful? Yes 8
durham
Contributor
14 reviews 14 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 31, 2014

we stayed here last year , 4 friends , and there are 12 of us going back to same hotel this year , staff are very friendly and the room is cleaned every day, The beach is across the road and there are plenty of bars and shops . not far from the main strip , definitely within walking distance... More 

Was this review helpful? Yes 8
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2014

We had a room on the 12th floor with fantastic views. Whilst the room was perfectly adequate and had air con the level of cleanliness left a little to be desired. I think the Roman was cleaned every day as we always had fresh towels but the bed sheets were not changed for the whole week we were there. They... More 

Was this review helpful? Yes 4
South Elmsall, England, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2014

Went with family and friends in July 2014 had a lovely time ,rooms we're clean just a little disappointed with the bathroom as it was a wet room and everything got soaked when you used it and could get a little slippery so just be careful but the staff we're so friendly and couldn't do enough off you. Would definatly... More 

Was this review helpful? Yes 7
cumbria
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 9, 2014

On arrival at The Palace we were shown to our room on the 7th floor all looked well, clean and tidy but a bit small. However the bathroom was very tiny and in need of total refurbishment, there was a bad smell from the drains and reported this to reception they immediatley came to the room and tried their best... More 

Was this review helpful? Yes 4
Lass from Lancashire
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2014

Booked for three days 3 rooms for us and friends - got the apartments which was very nice, the rooms are clean, and we were facing the sea, we had a parking space too, however they can only park a handful of vehicles but this was the end of the season i.e. end of September so no problem. The reception... More 

Was this review helpful? Yes 4
Wigan, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

The Palace hotel is a friendly and helpful hotel. They have fridges and air conditioning plus T.V and there all free no deposits to pay, The food was lovely apart from there bacon but heyho were just so used to English bacon. The rooms r cleaned daily . Absolutely loved this holiday we would be going back next year but... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014

got back from palace sunday 14th sept after 2 weeks lovely weather including thunderstorm what a light show food was good rooms small but clean and staff are very friendly and work hard nothing is to much bother they are only to pleased to help you,we always take a kettle and hair drier as these are not provided,drinks and food... More 

Was this review helpful? Yes 2
Ipswich, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

We went for the last week in September and we were very happy with the hotel. The staff were attentive, polite and helpful. We had a sea view room, which we hadn't paid extra for. The room was cleaned daily, clean towels left each day and the sheets were changed frequently. The bathroom was small but adequate, always had hot... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

Well . . Went back to sunny beach in September . . Second visit this year . Once again stayed at the Palace Hotel . . We love the place . . We weren't disappointed once again . . I would thoroughly recommend this hotel to anyone . . Clean . Pleasant staff . Good food . Always a great... More 

Was this review helpful? Yes 3
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