We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Hotel

Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Palace Hotel
Professional photos View all
Browse nearby
Palace Hotel
Write a Review

274 reviews from our community

Traveler rating
    116
    78
    38
    19
    23
See reviews for
61
128
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (25)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (9)
All months
WIGAN
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

After reading some review before we went to Bulgaria we went to The Palace Hotel with an open Mind and LOVED every minute! dont go expecting 5* because its not, but its a brilliant base, we upgraded to a suite which was lovely and spacious. Staff are brilliant and can't do enough for you. Try the cocktail list we started... More 

Was this review helpful? Yes 1
GEORGE T, Manager at Palace Hotel, responded to this review

First i would like to start with thanking you for the kind words. We are pleased to here that you have enjoyed your holiday with us and we will be looking forward of seeing you in September and in May. More 

Gateshead, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

been to bulgaria 4 times and stayed at this hotel 3 times and carnt wait to go back on june 19th lovely hotel and lovely staff the hotel is right on the beach front there is karaoke in the hotel everynight its a good laugh get some good singers and some bad so we are counting down the days for... More 

Was this review helpful? Yes 1
GEORGE T, Manager at Palace Hotel, responded to this review

Thank you for the kind words and that you have chosen to stay with us once more. This means a lot to us and it make us very happy that each time you enjoy your time here. More 

Kirkby, England, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a week at this great hotel. It was central for everything, this staff were lovely from reception to house keeping all very friendly. The rooms were small but comfy and clean, the food was nice views were lovely and would return again.

Was this review helpful? Yes 6
GEORGE T, Manager at Palace Hotel, responded to this review

Thank you for the kind words Lynn. We are glad that you have enjoyed your time here and we hope to see you again in the future. More 

1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2015

Been to this hotel for the last 4 years and loved every minute of it, the staff are friendly all the time the room is always clean and tidy, we got a 11th floor room with views to the sea and beach, what a view with a karaoke bar in the grounds every night what could you ask lolol the... More 

Was this review helpful? Yes 11
GEORGE T, Manager at Palace Hotel, responded to this review

Gregorian thank you for choosing to stay with us once more and for the kind words. We try to make every guests stay the best possible for them. We look forward of seeing you again. More 

durham
Contributor
14 reviews 14 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 31, 2014

we stayed here last year , 4 friends , and there are 12 of us going back to same hotel this year , staff are very friendly and the room is cleaned every day, The beach is across the road and there are plenty of bars and shops . not far from the main strip , definitely within walking distance... More 

Was this review helpful? Yes 9
GEORGE T, Manager at Palace Hotel, responded to this review

Thank you for the nice words, we look forward to see you this year and we are glad that you have enjoyed your previous holiday with us. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2014

We had a room on the 12th floor with fantastic views. Whilst the room was perfectly adequate and had air con the level of cleanliness left a little to be desired. I think the Roman was cleaned every day as we always had fresh towels but the bed sheets were not changed for the whole week we were there. They... More 

Was this review helpful? Yes 4
GEORGE T, Manager at Palace Hotel, responded to this review

Kev we take our guests reviews and comments very seriously and we will try and improve our service for the future. Thank you for staying with us. More 

South Elmsall, England, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 22, 2014

Went with family and friends in July 2014 had a lovely time ,rooms we're clean just a little disappointed with the bathroom as it was a wet room and everything got soaked when you used it and could get a little slippery so just be careful but the staff we're so friendly and couldn't do enough off you. Would definatly... More 

Was this review helpful? Yes 8
GEORGE T, Manager at Palace Hotel, responded to this review

Karen thank you for the great rating and we have taken your comment about the bathrooms floors and we will try and improve this for future. We hope to see you again. More 

cumbria
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 9, 2014

On arrival at The Palace we were shown to our room on the 7th floor all looked well, clean and tidy but a bit small. However the bathroom was very tiny and in need of total refurbishment, there was a bad smell from the drains and reported this to reception they immediatley came to the room and tried their best... More 

Was this review helpful? Yes 4
GEORGE T, Manager at Palace Hotel, responded to this review

We take our guests reviews and comments very seriously and we will try and improve our service for the future. Thank you for staying with us. More 

Lass from Lancashire
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 8, 2014

Booked for three days 3 rooms for us and friends - got the apartments which was very nice, the rooms are clean, and we were facing the sea, we had a parking space too, however they can only park a handful of vehicles but this was the end of the season i.e. end of September so no problem. The reception... More 

Was this review helpful? Yes 4
GEORGE T, Manager at Palace Hotel, responded to this review

Thank you for staying with us and we hope to see you in the future. More 

Wigan, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

The Palace hotel is a friendly and helpful hotel. They have fridges and air conditioning plus T.V and there all free no deposits to pay, The food was lovely apart from there bacon but heyho were just so used to English bacon. The rooms r cleaned daily . Absolutely loved this holiday we would be going back next year but... More 

Was this review helpful? Yes 3
GEORGE T, Manager at Palace Hotel, responded to this review

Maxine thank you for the lovely words and we hope to see you again in 2016. We wish you a wonderful time at your daughters wedding. More 

Questions? Get answers from hotel staff and past guests. Ask a question

202 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
Hotel & grounds (55)
Viewed
Pool/beach area (27)
Viewed
Room/suite (24)
Viewed
View from room (11)
Viewed
Dining (5)
Viewed
Bathroom (8)
Viewed
Business center/function rooms (1)
Viewed
0:32
Videos (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (5)
Viewed
Dining (40)
Viewed
Pool/beach area (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay