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All 204 Sunny Beach hotels

Palace Hotel

3.0 of 5 Hotel   |   Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
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Ranked #32 of 204 hotels in Sunny Beach
A recent review
4 of 5 stars reviewed today
Bethanyleigh123
  • Overview
  • Reviews (223)
  • Photos (177)
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  • Room tips (63)
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223 people have reviewed this hotel

Traveler rating
    92
    65
    32
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
4 of 5 stars Reviewed today NEW via mobile

I went for two weeks and my stay was good. When I first arrived my room was low floor when I requested high floor. Te bathroom was so tiny! And walls in bathroom were mouldy! Hair in bathroom floor and the room smelt. When I told reception the first man laughed at us an then I asked the next day... More

Was this review helpful? Yes 1
Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW via mobile

This is our 4th time at the Palace hotel, with 13 of us and ageing between 2 & 65 it can be quite difficult to find something for everyone but this hotel always provides everything we need. Maids are always cleaning. There is always a wide selection of food & even of there isnt anything there that you like can... More

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Catterick, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

just got back from the palace hotel it was a great holiday as we have been going for the last 5 years and go back every year the staff are so helpfully when you get there the room are nice and clean we go half broad and the food is great could not ask for any more 10 out of... More

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Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is the sixth time i have returned to this hotel and my mum, dad and nieces fifth time and we still had the best time at the Palace Hotel. When we arrived early morning we got a lovely welcome from Doby at reception, we did ask for the forth floor before we came as we enjoy that height, one... More

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Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my first stay in Palace. Not very pleased with the experience. My room was nice and was looking at the see. I really liked the garden, the restaurant (I had only breakfast included but had lunch there once) and the pool. It's very convenient that there is a minimarket in the hotel. The lobby was good but here... More

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Warrington, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 12 days from the 4th August 2014 and it was fantastic. Very clean hotel with cleaners working round the clock, clean bedding and towels every day, brilliant buffet for breakfast and evening meal with more than you can eat and something different everyday, lovely clean pool kept at right temperature, helpful staff who can't do enough for... More

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hull
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this is our second time staying here and we still love palace hotel the staff have changed slightly but they are still all great, nash,steve,maria the waitress where fantastic and thanks to all the girls in the dining room soon as you have finished your meal they will take your plate away no waiting at all. the sun loungers have... More

Was this review helpful? Yes 1
GEORGE T, Manager at Palace Hotel, responded to this review

Dear Guests , Thank you for your brilliant review! It's very kind of you to rate our establishment so high and I sincerely hope to be able to welcome you for 3th time next summer . Best Regards More

Yeovil, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from this hotel 2 days ago. We had asked for a high floor room which we got and were pleased as it can be a little noisy although this is the quiet end of the strip. The hotel was very clean and well kept and rooms very cleaned daily sheets and towels changed as needed. The... More

Was this review helpful? Yes 1
GEORGE T, Manager at Palace Hotel, responded to this review

Dear Guest, Thank you for your geniune review! We really enjoy reading the comments of our guests and taking proper notes, which are great value in our efforts to improve our services. We encourage you to visit us again soon and I have every confidence that your future stay will be just flawless. Hotel management and staff More

mirfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

our third stay at palace we loved it.stayed 1 aug / 15 aug.this hotel is value for money. food always something to eat much improved from previous stays. cleaners work very hard to maintain spotless standard especially the 2 cleaners on ground floor. reception staff always helpful and polite.nash and dinko friendly and welcoming and young girl tanya in karaoke... More

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BORISLAV_VATKOV, Manager at Palace Hotel, responded to this review

Dear Andy and Bridget, Your review finds all of us ,management and staff ,struggling to find the right words to thank you . Your kindness is much appreciated and you are and will be always welcome at PALACE hotel . Thank you More

Preston, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

we have just been to sunny beach bulgaria for two weeks had a brill time, stayed at the palace hotel was only a 3* but very clean, staff wonderful/ breakfast and evening meals ok there was always something you would like to eat.if not it is so cheap to eat out anyway, myself and husband only ate out twice for... More

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BORISLAV_VATKOV, Manager at Palace Hotel, responded to this review

Dear Guest , Thank you for posting your review on Trip advisor , it is truly a pleasure to read from your review that you had enjoyed your overall stay at the hotel and were pleased with the service and facilities that we have on offer for our guests. All your kind comments are truly appreciated from management and staff.... More

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Additional Information about Palace Hotel

Address: Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palace Hotel 3*
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Also Known As:
Palace Hotel Sunny Beach, Burgas Province, Bulgaria

177 photos of this hotel

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Management photos: Courtesy of the property manager

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Other (11)

Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 On the Beach Hotel in Sunny Beach #32 Casino Hotel in Sunny Beach #32 Top resorts Hotel in Sunny Beach
Hotel Class
Official Description (provided by the hotel)
Welcome! Located at the north part of Sunny Beach Resort is hotel Palace. We have more than 130 double rooms and 11 apartments as well as family rooms, which are connected with doors between them. All rooms have cable TV, telephone, air-conditioner, mini-bar and a balcony with nice sea-view. You will be more than welcome at the summer garden right in front of the hotel to enjoy on our special selection of Bulgarian and British meals, 24 hours open Lobby-bar and outdoor swimming pool with cocktail pool-bar Karaoke. For your convenience we also have: two elevators, exchange desk, safety deposits boxes at the reception, message centre, doctor, room service, 24 hour open shop inside, rent-a-car, tattoo, laundry and dry cleaning, darts, pool-table. ... more   less 
Number of rooms
143

Questions & Answers

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1 month ago
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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