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All 204 Sunny Beach hotels

Palace Hotel

3.0 of 5 Hotel   |   Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
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Palace Hotel
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71%
Ranked #28 of 204 Hotels in Sunny Beach
A recent review
5 of 5 stars reviewed 2 days ago
crolla51125
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237 reviews from our community

Traveler rating
    100
    67
    32
    18
    20
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57
105
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just back from a 2 weeks stay the hotel is spotlessly clean,the bedrooms are'nt the biggest but they met our needs, the staff were very polite & friendly, i would recommend this hotel to friends & family i will be going back in the near future.

Was this review helpful? Yes
Shepton Mallet, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After reading a few bad reviews, we were not sure what to expect, miss out the bad reviews and read the good one's. The hotel is clean and tidy, rooms are the same, staff were always polite and friendly, could not do enough for you. Never had any problems with the food, always had a good choice. Beach was tidy... More

Was this review helpful? Yes 1
North Yorkshire, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed here in June 2014, I have been to Bulgaria 5 times now and I loved everytime. Hence why I kept going back but my last time was horrible... This hotel is dirty my bathroom was full of mould, the beds weren't changed very often (maybe once in our whole stay), the staff were ignorant, most of them especially,... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back from a 2 week stay. . Had an amazing time. Staff couldn't of done enough to accommodate all 27 of us nothing was too much trouble. . Rooms are basic but very clean.. Food was better than expected. . We had an amazing time here. Want to thank all the staff Nash Steve Alex and mimi for... More

Was this review helpful? Yes 2
Plymouth, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Room : the room we had consisted of a double bed, working TV with no charge, fully working aircon, a balcony with mosquito door and a wet room. on arrival the room was clean and tidy, the key to open the door also works as an electricity key. the room was tidied every day apart from Sunday. Food: we stayed... More

Was this review helpful? Yes
GEORGE T, Manager at Palace Hotel, responded to this review

Dear Marina B, Before I say anything, I'd like to thank you from the bottom of my heart for the fantastic review! There is so much helpful information in just few sentences that I can only be grateful to have it summarized here for our guests. Your remarks of our evening entertainment, cold pool and drinks not supplied at dinner... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a 2 week holiday at the palace. This was our third visit here and it was just as amazing as the others. On arrival we were given a side sea view room, overlooking the pool (even though we had requested a sea view). We asked at reception if it were possible 2 change and by 12:00 the... More

Was this review helpful? Yes 1
GEORGE T, Manager at Palace Hotel, responded to this review

Dear Louise Griffiths, Thank you for being with us for 3th time this summer, thank you for your kind words that makes us more than happy and more than motivated to push up our service standards every year, thank you that you are willing to spend your next vacation again with us. Our doors are always open for you and... More

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fantastic hotel with great staff that made us feel very welcome. Great location with the beach right on the doorstep!!! Weather not so great but we had an amazing time anyway. Thank you to The Palace Hotel we will be returning next year!

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Devon, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were lucky enough to have the middle room on the top floor with a panoramic view which was idyllic, waking up to the sea crashing on the shore definitely beats the alarm clock!! the room was lovely, beds were comfy and the room was cleaned daily maybe not how you'd do it yourself but the cleaners work 24/7 and... More

Was this review helpful? Yes 2
GEORGE T, Manager at Palace Hotel, responded to this review

Dear Suzie C , I gladly take this opportunity to extend our appreciation for the fabulous review and the good words. It has been a great pleasure indeed to have you amongst us and we will be more than happy if we had the opportunity to offer you our hospitality again next year. Best Regards Palace hotel management and staff More

Wisbech, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Just returned from 2 weeks here and found our hotel rooms very dirty in the bathrooms ( we had family suite) main room ok. extremely noisy as Amigos bar opposite hotel plays really loud music until 3am, as well as the hotel Karaoke until 12.30 plays at the same time, they pay a lady (who cant sing) to sing karaoke... More

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Kiev, Ukraine
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel situated in very noizy plase (karaoke under the building working till 1-00 am). Hot water sometimes ends in very uncomfortable time. Room cleaning not regulary and the quality of it not so good. If you want to spent not big money and you are not exacting - you can use this hotel.

Was this review helpful? Yes
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Additional Information about Palace Hotel

Address: Sunny Beach Promenade, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palace Hotel 3*
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Also Known As:
Palace Hotel Sunny Beach, Burgas Province, Bulgaria

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