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4.0 of 5 Hotel   |   Sunny Beach Resort, Sunny Beach, Bulgaria
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Mercury
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54%
Ranked #62 of 204 hotels in Sunny Beach
A recent review
3 of 5 stars Reviewed June 24, 2013
Roxana N Bucharest
  • Reviews (47)
  • Photos (23)
  • Amenities
  • Room tips (18)
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47 people have reviewed this hotel

Traveler rating
    13
    13
    12
    7
    2
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16
19
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
There are newer reviews for Mercury
See the most recent reviews
Newcastle upon Tyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 25, 2013

Just returned from a 10 day AI holiday at this hotel,on arriving at midnight was impressed by the rooms very spacious & clean rooms and that's where it ends. Hotel over run with greedy Russians & very rude children food terrible, pool area never cleaned once sun beds broken & filthy complained many times to hotel manager,balkan rep even to... More

Was this review helpful? Yes 2
Bucharest
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 24, 2013 via mobile

Pro : - clean rooms - the staff was very nice and helpful ( we changed the room because it didn't had a duble bed, there were two beds sticked toghether) - animation staff for the children - close to the beach (5 min) - close to a good coffee shop ( americano - mall hotel royal) - clean pool... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 17, 2013

Stayed at Hotel Mercury on 24th May until 7th June 2013. We arrived in early hours and when we went to our room we found two plates of bread, ham, cheese and salad, we was surprised to see this with it being around 2 in the morning, but the food must have been out for awhile as it wasn't fresh... More

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Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 12, 2013

My self and boyfriend and 10 year old son have just returned from here, we stayed here for 2 weeks all inclusive this bein are 3rd year in bulgaria, wev stoped at a 2 star that had more choice for british then this hotel. i can not stress enough how bad the food was!!! wer a younge familly n not... More

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Doncaster
Contributor
17 reviews 17 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 2, 2012

Went to the Hotel Mercury on 31st August 12 for 2 weeks. When we arrived at the hotel in the early hours of the morning we were giving something to eat and a drink which we didnt expect since it was about 2:30 am. I will start with what i thought was the best points, the location of this hotel... More

Was this review helpful? Yes 13
Leicester
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 23, 2012

Hotel is in the central of the resort and easy access to everything - however you can hear the music outside till late at night - we managed to get sleep though. there is play area for children and a pool table. However there is no form of entertainment day or night. Rooms: very big, very clean, massive bed, sheets... More

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 18, 2012

We stayed in the Mercury September 2011 the hotel was really good value for money -- this year it has really dropped it's standards we had to ask for the bedding to be changed and the towels were either totally dingy white or had rips in them food was total crap. It has dropped from a excellant 5* down to... More

Was this review helpful? Yes 1
Cluj-Napoca, Cluj, Romania
1 review
3 of 5 stars Reviewed September 11, 2012

The hotel is clearly for those who don't expect much,especially from food and quietness. I was 4'th time in Bulgaria and it was the cheapest,bud the worst. Firstly,when we get there, there were no towels,and even if we asked for them at the reception , we would have to go and ask for ourselves. Room service was ok,but not great,they... More

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Baildon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 9, 2012

My husband and i stayed here from the 24/8 to 7/9, the hotel itself isn't too bad, 1st night we arrived we were put in room which faced the casino it was like a disco in our room,asked to be be moved which were, the staff are lovely and the rooms are cleaned every day, but the food OMG i... More

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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2012

6 of us stayed here first 2 weeks of july n we all had a brilliant stay rooms were huge n always clean the food was as expected in bulgaria but that didnt bother us as we have been so many times before we knew what to expect staff were brilliant n couldnt help you enough from the reception staff... More

Was this review helpful? Yes 1
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Additional Information about Mercury

Address: Sunny Beach Resort, Sunny Beach, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercury 4*
Reservation Options:
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Also Known As:
Mercury Hotel Sunny Beach
Mercury Sunny Beach, Burgas Province, Bulgaria

23 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool
Hotel Style
#15 On the Beach Hotel in Sunny Beach #31 Luxury Hotel in Sunny Beach
Hotel Class
Number of rooms
64

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