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All 203 Sunny Beach hotels

Ivana Palace Hotel

3.5 of 5 Hotel   |   Sunny Beach Complex, Sunny Beach, Bulgaria
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Ivana Palace Hotel
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Ranked #23 of 203 hotels in Sunny Beach
A recent review
3 of 5 stars Reviewed March 16, 2014
juliep12310 Liverpool, United Kingdom
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191 people have reviewed this hotel

Traveler rating
    64
    80
    32
    7
    8
See reviews for
54
74
10
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Any
English first
Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2014

Myself and my boyfriend went last year in may. Overall it was a nice hotel, nice average room, clean and bar people are lovely!! The sandwiches during lunch time were great and breakfast was average (basics). Pool was too cold for me although there were people swimming there. Strawberry daquires are a must!! However... the disadvantages... When we arrived at... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

This was our first holiday and it was great. On arriving at Ivana Palace we were greeted at reception and told our room numbers, hotel staff kept our passports and we found this odd but continued onto our rooms anyway. The hallways scared me a little as the lights come on when they detect motion and sometimes are a bit... More

Was this review helpful? Yes 3
fishcross
Contributor
12 reviews 12 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 6, 2013

Returned to ivana palace the first two weeks in september after our two weeks in june and had a lovely holiday. We have been going to Sunny Beach for 30 years and this is our favourite hotel. We have returned for many holidays and have already booked for june next year. The staff all know us now and we are... More

Was this review helpful? Yes 10
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 1, 2013

On arrival hotel was overbooked and was put into apartments for two days, they were ok but was then given an unsuitable room and had to move again, not best start to holiday and thomas cook rep nowhere to be found. The management staff were helpful and courteous and had obviously been on some customer relation training, the rest of... More

Was this review helpful? Yes
London. England
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

When we arrived at the airport the taxi driver tried to charge us double its 50Lv a taxi not each.. This is a great hotel, got checked all ok in room 115 pool view and you can get free WiFi in this room, we asked for 2 more pillows and within 10 minutes they were there, room basic, comfy beds,... More

Was this review helpful? Yes 1
Derby, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

The hotel was clean, and the only complaint we had was the food at the hotel, but there are so many places to eat, we'd still choose the same hotel again. The bar staff were lovely, and make the best and very reasonably priced (2 for 1 on many) cocktails in Sunny Beach by a mile, and we tried plenty... More

Was this review helpful? Yes 1
Grindleford, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 25, 2013

Upon my arrival my room was double booked. Krasi the receptionist suddenly could not speak English when I expressed my frsutration. I was then shunted to an apartment with no air conditioning at 2am. No duty manager to complain to. I spoke to the Duty Manager next day and she initially just shrugged her shoulders however when I explained I... More

Was this review helpful? Yes 1
Moscow, Russia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2013

On the arrival the manager told us that all the rooms are busy, though we booked the room a month before. They headed us to the hotel across the road where we stayed one night. We were very tired and baby was sleeping so I did not want to discuss the problem that night. Next day they made good compensation... More

Was this review helpful? Yes 2
London, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 16, 2013

If I had written this review before I returned home it would have been very positive, The hotel is clean and functional and I thought good value for money. But having discovered on my return that I had had some jewellery stolen I want to warn anyone staying here to make sure that any valuables are locked away. It seems... More

Was this review helpful? Yes 5
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2013

I would like to report a very bad experience my wife and myself had at this hotel. We took lift number 1 to go to the 6th floor. On arriving at the 6th floor the lift doors did not open. So we thought we will go down and so pressed all the floors button but the lift would not move,... More

Was this review helpful? Yes 5

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Additional Information about Ivana Palace Hotel

Also Known As:
Hotel Ivana Palace
Ivana Palace Hotel Sunny Beach, Burgas Province, Bulgaria
Address: Sunny Beach Complex, Sunny Beach, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#14 Family Hotel in Sunny Beach
#19 Best Value Hotel in Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ivana Palace Hotel 3.5*
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