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Hotel Gergana

4.0 of 5 Albena Resort, Albena 9620, Bulgaria
#7 of 32 hotels in Albena
73 Reviews 4 of 5 stars
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Hotel Gergana
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Hotel Gergana
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  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    31
    22
    11
    7
    2
See reviews for
28
23
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Sfantu Gheorghe, Romania
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

+ beach is very close clean sand you get 2 lounges and an umbrella that's included in the price delicious and varied food at the hotel's restaurant far from the centre's noise (though that's not too noisy either) but still close (20 min walk) great for family holidays even with small kids - not 4-star services, conditions but 4-star prices

Was this review helpful? Yes
Brasov, Romania
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were in this hotel during the floods in 20 june and first of all I want to thank to all the Gergana's staff for how they managed the whole situation. They managed together with the military and local authorities to evacuate all of us, without anyone getting hurt, and in a very short time we were relocated in another... More

Was this review helpful? Yes 6
Bucharest, Romania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014

Pros: -the hotel is very clean,the room is big enough to feel comfortable. -the food is very good and various. -we liked that the pool was big enough for all the people ,we didin't felt overwhelmed -the staff was very nice -we had a great time and we will come back for sure. -we stayed at the second floor with... More

Was this review helpful? Yes 3
Bucharest, Romania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

It was a very nice holiday, with an excellent services. Room was nice, with sea view and it was clean. Animation for children and adults it was wonderful. Food it was very good, with a lot of dishies.

Was this review helpful? Yes 1
Preslava I, Manager at Hotel Gergana, responded to this review

Dear Alex S, Thank you so much for your time and efforts to post this lovely review about Gergana hotel! It is very much appreciated and your positive comments are the best reward for the Staff and the Management at the start of the summer season. We are happy to read that you've enjoyed your stay and look forward to... More

Bucharest, Romania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2014

Nice, clean hotel, situated on the southern far end of Albena, near a very interesting natural park called Baltata. We've stayed on the 9th floor, bathroom is a bit small but clean. Room was clean too, counted some ants (!) on the carpet which wasn't that clean. No weird smell in the room and the view was awesome. Each room... More

Was this review helpful? Yes 4
Preslava I, Manager at Hotel Gergana, responded to this review

Dear Cishmigiu, Many thanks for your encouraging feedback and kind works for our staff, services and unique location. We are happy to read that you've enjoyed your stay with us and would like to inform that currently we are replacing the carpet in most rooms and suites with new one to assure utmost satisfaction of our guests. We will be... More

Brasov, Romania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 26, 2013

It is the 5th time I go in Albena . I know that most of the hotels in Bulgaria / Turkey / Greece have more stars than Romania, only on paper, but not real stars . For example, the rooms of the hotel are about 3 * + . The restaurant is large and well structured on the beach ,... More

Was this review helpful? Yes 3
Bucharest, Romania
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 20, 2013

Gergana hotel employees are rude. Room cleaning is done only on request. The rooms are very small. The restaurant staff is not polite. Dinner should be done in a concrete preliminarily chosen time period by the client which with a small child is impossible.

Was this review helpful? Yes 1
Bucharest, Romania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

It was our first visit to this hotel and we returned home with a lot of pleasant impressions. We had a partial sea view room, but it was the best choice because I could see and hear from a big balcony also the sea sound and the population of frogs in the lake behind the hotel. The staff was nice... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2013

Me and my husband have stayed at this hotel 3 times, having being to Albena 5 times in total, the last visit being for our honeymoon. We have always found the staff to be extremely helpful and pleasant and go out of their way to help. The hotel has a lovely pool and is right on the beachfront and is... More

Was this review helpful? Yes 4
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

We loved Gergana Hotel and the service! I see all the different reviews about this hotel and I guess it depends a lot on what you are looking for from your sea vacation and especially if you come from a different country. We loved many things about this place. Quiet, family oriented atmosphere on the Black Sea with no sharks!... More

Was this review helpful? Yes 5
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Additional Information about Hotel Gergana

Address: Albena Resort, Albena 9620, Bulgaria
Location: Bulgaria > Dobrich Province > Albena
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Gergana 4*
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Also Known As:
Gergana Hotel Albena

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Amenities

Hotel Style
#3 Best Value Hotel in #4 Luxury Hotel in #4 On the Beach Hotel in
Hotel Class
Official Description (provided by the hotel)
Hotel Gergana is located directly at the beach in proximity to the reserve Baltata, famous for its natural dense forests and rare species. It consists of 293 comfortable rooms and offers All Inclusive meal and beverage services in its buffet restaurant, 2 bars and a pool bar. All guests accommodated for minimum 7 nights benefit from the Dine Around throughout the entire summer season. There are 2 lounge chairs and a sun umbrella available per room. They can be used on the beach or at the hotel's swimming pool, which also has a children's section. A children's playground and a six-day- a- week diverse entertainment program for adults and children are at the disposal of the guests of Hotel Gergana. Free Wi-Fi at 1 Mbps is available in all public areas. ... more   less 
Number of rooms
290

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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