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All 32 Albena hotels

Hotel Gergana

4.0 of 5 Hotel   |   Albena Resort, Albena 9620, Bulgaria
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Hotel Gergana

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Ranked #9 of 32 hotels in Albena
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed September 26, 2013
comisarul Brasov, Romania
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69 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Brasov, Romania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 26, 2013

It is the 5th time I go in Albena . I know that most of the hotels in Bulgaria / Turkey / Greece have more stars than Romania, only on paper, but not real stars . For example, the rooms of the hotel are about 3 * + . The restaurant is large and well structured on the beach ,... More

Was this review helpful? Yes 3
Bucharest, Romania
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 20, 2013

Gergana hotel employees are rude. Room cleaning is done only on request. The rooms are very small. The restaurant staff is not polite. Dinner should be done in a concrete preliminarily chosen time period by the client which with a small child is impossible.

Was this review helpful? Yes
Bucharest, Romania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

It was our first visit to this hotel and we returned home with a lot of pleasant impressions. We had a partial sea view room, but it was the best choice because I could see and hear from a big balcony also the sea sound and the population of frogs in the lake behind the hotel. The staff was nice... More

Was this review helpful? Yes 2
Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2013

Me and my husband have stayed at this hotel 3 times, having being to Albena 5 times in total, the last visit being for our honeymoon. We have always found the staff to be extremely helpful and pleasant and go out of their way to help. The hotel has a lovely pool and is right on the beachfront and is... More

Was this review helpful? Yes 4
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

We loved Gergana Hotel and the service! I see all the different reviews about this hotel and I guess it depends a lot on what you are looking for from your sea vacation and especially if you come from a different country. We loved many things about this place. Quiet, family oriented atmosphere on the Black Sea with no sharks!... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2012

We loved this hotel,the hotel and staff were wonderful. The only problem we found was that we were the only English guests and as much as the other guests may have been very nice we found it rather strange that the gergana had ceased advertising in England. As they seemed to have made it difficult to purchase a package holiday... More

Was this review helpful? Yes 4
Sofia, Bulgaria
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2012

just one thing I wanna understand, in all inclusive time he makes coctail party and sell all the coctails and never give invoice .. also why he looks at my wife and to the other girls very distrubfull and scream at the personel front of the guest and making people unhappy , also from the restaurant and food I was... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2012

The hotel was averega, however the animation team really made the trip worth it. They where friendly, fun and worked hard. In addition they really tried to make it a good trip to any kind of travel groups. The day that the team was not working (Sundays) the hotel was not intersesting and the atmosfere was completely gone.

Was this review helpful? Yes 2
Calgary, Canada
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 13, 2012

Don't waste your money! This hotel is NOT a four star hotel. We travel a lot and there's a certain standard expected for each rating. Pretty much all three star hotels we've been to, have been better than this hotel. Which makes Gergana a 2.5 star hotel at best in my opinion. Room: extremely small room for three people. Carpet... More

Was this review helpful? Yes 5
Moscow, Russia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2012

hi I came from russia to gergana and it was the best holiday I have ever had Thank alot for ANIMATION TEAM THEY were perfect and made our holiday wonderfull .. and child animmation was great we will come again and we want to see them again in Gergana ALSO CHEEF animateur Fatih speaks very good russian and other languanges... More

Was this review helpful? Yes 4

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Additional Information about Hotel Gergana

Also Known As:
Gergana Hotel Albena
Address: Albena Resort, Albena 9620, Bulgaria
Location: Bulgaria > Dobrich Province > Albena
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Luxury Hotel in Albena
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Gergana 4*
Official Description (provided by the hotel):
Hotel Gergana is located directly at the beach in proximity to the reserve Baltata, famous for its natural dense forests and rare species. It consists of 293 comfortable rooms and offers All Inclusive meal and beverage services in its buffet restaurant, 2 bars and a pool bar. All guests accommodated for minimum 7 nights benefit from the Dine Around throughout the entire summer season. There are 2 lounge chairs and a sun umbrella available per room. They can be used on the beach or at the hotel's swimming pool, which also has a children's section. A children's playground and a six-day- a- week diverse entertainment program for adults and children are at the disposal of the guests of Hotel Gergana. Free Wi-Fi at 1 Mbps is available in all public areas. ... more   less 
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