just come back from panorama hotel i was not looking forward to it after reading the reviews but i needn't have worried the hotel was clean the staff very friendly rooms were cleaned everyday and towels changed everyday my only concern was the tiles around the pool area when wet were very slippy our rep was not very informative if... more

We went to bulgaria after being advised that Albena was perfect for famiies. We went with my in laws and 2 of their grandchildren aged 9 and 7, me and my husband and our 3 children aged, 4 , 2 and 4 months. The one thing we had been dreading due to the security restrictions was the flight and keeping... more

Arrived very early in the morning due to flight delay. Not immediately convinced the agents had got the 3* rating correct but decided to keep an open mind. Found hotel had 1 room booked for us instead of 2 and so we had nowhere we could even rest . Room totally unsatisfactory as very small, bathroom extremely primitive and broken... more

Arrived home from Albena today and think it is my duty to warn everybody to stay away from The Panorama. Booked with Balkan holidays as a 3* allocation on arrival, how this hotel has this rating is beyond me. We arrived in our room at approx 4am, tired from a long day we walked in the room and thought it... more