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Hotel Laguna Garden

Travelers' Choice award winner
Albena Complex, Albena 9620, Bulgaria
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1 room 1 guest
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Hotel Laguna Garden
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52 Reviews from our TripAdvisor Community

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    14
    6
    7
    1
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kfar Saba, Israel
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've placed a reservation because comments here in TripAdvisor. My mistake! 1) Not professional service: A month before I'll get the hotel, I've sent a mail via Booking.com, explaining that I could reach the hotel immediately from the Varna Airport at 03:00 AM, so I asked if is it OK to get a room since I'm flying with a child... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The staff is cold, rude, ironick and is providing surprisingly bad service. There are garbage cans full next to the swimming pool and nobody is cleaning them. Limited parking place. Not enough umbrellas and sun beds next to the swimming pool. The lifeguard is shouting at tourists with agressiveness. The beer and the wine at the unique bar is poor... More 

Was this review helpful? Yes 1
Preslava I, Manager at Hotel Laguna Garden, responded to this review

Dear ‘Goldstein L’, Thank you for taking the time to leave your comment on TripAdvisor. We regret to hear that you have left Laguna Garden Hotel with a negative experience. Laguna Garden Hotel is situated in the central part of Albena Resort, meters away from the main pedestrian alley. The parking areas, near the hotels are limited and in the... More 

Bucharest, Romania
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Not a 4 star hotel, for sure! It is a high-capacity hotel and this means both advantages and many disadvantages Positive - Nice pools with water falling. - Rooms with large balconies and pool view. - It has a good location to the beach (the best location for me was Arabella Beach Hotel in Albena). - The reception staff –... More 

Was this review helpful? Yes 3
Preslava I, Manager at Hotel Laguna Garden, responded to this review

Dear “Carmen T”, Thank you for choosing Laguna Garden hotel for your recent stay in Albena Resort and sharing your review. It is a vital asset for us to improve our product and exceed our guest expectations. We are very glad to hear that you have enjoyed the room, the pool and beach, as well as the location and Wi-Fi... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 27, 2015

Fair holiday! Great location, very nice and clean resort, close to beach, many dishes, nice staff, fair rooms(even old furniture).... There were lot of good issues which made our holiday a success! Highly appreciate mostly of things! Perfect for family!

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2015

If you are looking for a nice & decent hotel, close to the beach and to the promenade area too, with friendly staff, in Albena, this is the place. It has good size rooms, only the TV is too small. But who needs a TV at seaside?:) I recommend the place.

Was this review helpful? Yes 1
Bucharest, Romania
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 2, 2015

Pros - Kids pool with water falling and slide; - Rooms with large balconies and see view; - Nice staff at the reception and hall bar; - Wide beach with fine sand; - my granddaughter enjoyed everything; Cons - Hotel is getting old and this is visible for a four stars establishment; - No activities for kids; - Cleanliness in... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 20, 2015

Came 12 years ago with a lot of my family as a teenager (15) and we all loved the hotel the pool was great the beach was fab 2 min walk and food was half board n fantastic albena is a must for families lots to do for kids I'll be returning with my 3 children very soon

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Bucharest, Romania
1 review
5 of 5 stars Reviewed December 14, 2014

Nice location, good accommodation - the room was always clean, plenty of space, good food, friendly, polite and helpful staff, very close to the beach, a lot of activities. Internet available and was working.

Review collected in partnership with this hotel

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

High floor, nice view of the pool & the sea, good food, excellent music in the restaurant and perfect comedy show programs every night. All room accommodation -excellent: room- Tv, minibar refrigerator, desk, wardrobe; balcony -facing the pool and part view of the sea; bathroom-always clean.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed September 9, 2014

Good and various food at the restaurant, very polite and helpful personnel, clean rooms, very near to the beach, a lot of activities and games, outdoor pool, very good for families with little children.

Review collected in partnership with this hotel

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33 photos of this hotel

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