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Hotel Laguna Garden

Travelers' Choice award winner
Albena Complex, Albena 9620, Bulgaria
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Hotel Laguna Garden
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47 Reviews from our TripAdvisor Community

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Traveler rating
    22
    14
    5
    6
    0
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26
4
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (4)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (5)
All months
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fair holiday! Great location, very nice and clean resort, close to beach, many dishes, nice staff, fair rooms(even old furniture).... There were lot of good issues which made our holiday a success! Highly appreciate mostly of things! Perfect for family!

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a nice & decent hotel, close to the beach and to the promenade area too, with friendly staff, in Albena, this is the place. It has good size rooms, only the TV is too small. But who needs a TV at seaside?:) I recommend the place.

Was this review helpful? Yes 1
Bucharest, Romania
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 2, 2015

Pros - Kids pool with water falling and slide; - Rooms with large balconies and see view; - Nice staff at the reception and hall bar; - Wide beach with fine sand; - my granddaughter enjoyed everything; Cons - Hotel is getting old and this is visible for a four stars establishment; - No activities for kids; - Cleanliness in... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 20, 2015

Came 12 years ago with a lot of my family as a teenager (15) and we all loved the hotel the pool was great the beach was fab 2 min walk and food was half board n fantastic albena is a must for families lots to do for kids I'll be returning with my 3 children very soon

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Bucharest, Romania
1 review
5 of 5 stars Reviewed December 14, 2014

Nice location, good accommodation - the room was always clean, plenty of space, good food, friendly, polite and helpful staff, very close to the beach, a lot of activities. Internet available and was working.

Review collected in partnership with this hotel

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

High floor, nice view of the pool & the sea, good food, excellent music in the restaurant and perfect comedy show programs every night. All room accommodation -excellent: room- Tv, minibar refrigerator, desk, wardrobe; balcony -facing the pool and part view of the sea; bathroom-always clean.

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1 review
5 of 5 stars Reviewed September 9, 2014

Good and various food at the restaurant, very polite and helpful personnel, clean rooms, very near to the beach, a lot of activities and games, outdoor pool, very good for families with little children.

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Bucarest
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 6, 2014

Not a 4 star hotel, that'a for sure.I've seen 3 star hotels better than this one.It's old and doesn't seem they'll gonna do something to improve it. I gave 5 leva to the bellboy cuz he helped with the luggage and said " this is nothing, give me more".Low internet connection, sometime doesn't work at all.All inclusive services but u'll... More 

Was this review helpful? Yes 1
Preslava I, Guest Relations Manager at Hotel Laguna Garden, responded to this review

Dear customer, Thank you for sharing your feedback about Laguna Garden hotel. I regret to find that you have had some inconveniences during your stay. First of all, I would like to explain the situation about the Internet access. Throughout the resort there is available WiFi which is accessible in public areas - in the restaurant, the bars, on the... More 

Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

We stayed at Laguna Garden Hotel with my son 3 times: in August of 2011, 2013 and 2014. The location of the hotel is very good, just at the beginning of the souvenir street and not far from the beach. The staff is very helpful. Rositsa, chief manager is very competent and takes care of everything. We also like Reni,... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We spent three wonderful days in June 2014. This was right after the disastrous flooding in the area, and the hotel was fully functioning. Excellent service, nice rooms, good food, and only a few pleasant minutes walk to the beach. Friendly, efficient, professional staff. I wouldn't hesitate to book there again. Thank you, Laguna Garden, for the lovely time and... More 

Review collected in partnership with this hotel

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