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Hotel Laguna Garden

#15 of 32 Hotels in Albena
Certificate of Excellence
Albena Complex, Albena 9620, Bulgaria
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1 room 1 adult
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59 Reviews from our TripAdvisor Community

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Plovdiv, Bulgaria
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is good, the food and personel are great. Many games and entertainments for kids. The beach is close and it is clean. Various playgrounds for children. Recommended for families with children.

Review collected in partnership with this hotel

Helpful?
Thank dangelost
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

4 stars hotel in their dreams... Room..3 stars...the bathroom outdated and the noise coming from the air conditioning unit was so loud during nights we could barely sleep. Food...3 stars if you ignore the queues for getting it...awful deserts... The hotel is not so near to the beach...and of course no food or drinks on the beach..no beach bar The... More 

Helpful?
Thank alexamihai
Bucharest, Bucuresti, Romania
Level Contributor
3 reviews
2 of 5 stars Reviewed December 30, 2015

We (2 adults and one 2 year kid) stayed in this hotel in Aug 2015. We food was a total dissapointment. We got sick 2 times after eating fish, a lot of fried meat, hard to find something suitable for the 2 year child to eat. Left overs were served the next day. Sweets were the same on all 9... More 

Helpful?
Thank Andra S
Bucharest, Romania
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 24, 2015

We were very satisfied with this all-inclusive hotel. Nice, clean, quiet. Good services, no problems, very good food for all tastes - I mean if you are a vegetarian, you will never starve in this hotel, because there are plenty of options. Location near the beach, fine sand, shallow water, good for kids and all ages. Good surroundings for jogging,... More 

Helpful?
Thank diamaria2012
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 10, 2015

I was with my family (son and wife). Had to go to reception to get WiFi password, and then again to get a map (saw at some people on beach), why they don't give those things with they key from room? Almost no parking near hotel (had to park our car in another's hotel parking). Food was not the best... More 

Helpful?
1 Thank Andrei V
Kfar Saba, Israel
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 22, 2015

I've placed a reservation because comments here in TripAdvisor. My mistake! 1) Not professional service: A month before I'll get the hotel, I've sent a mail via Booking.com, explaining that I could reach the hotel immediately from the Varna Airport at 03:00 AM, so I asked if is it OK to get a room since I'm flying with a child... More 

Helpful?
2 Thank Alex K
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 5, 2015 via mobile

The staff is cold, rude, ironick and is providing surprisingly bad service. There are garbage cans full next to the swimming pool and nobody is cleaning them. Limited parking place. Not enough umbrellas and sun beds next to the swimming pool. The lifeguard is shouting at tourists with agressiveness. The beer and the wine at the unique bar is poor... More 

Helpful?
2 Thank Goldstein L
Preslava I, Manager at Hotel Laguna Garden, responded to this review

Dear ‘Goldstein L’, Thank you for taking the time to leave your comment on TripAdvisor. We regret to hear that you have left Laguna Garden Hotel with a negative experience. Laguna Garden Hotel is situated in the central part of Albena Resort, meters away from the main pedestrian alley. The parking areas, near the hotels are limited and in the... More 

Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 1, 2015

Not a 4 star hotel, for sure! It is a high-capacity hotel and this means both advantages and many disadvantages Positive - Nice pools with water falling. - Rooms with large balconies and pool view. - It has a good location to the beach (the best location for me was Arabella Beach Hotel in Albena). - The reception staff –... More 

Helpful?
4 Thank Carmen T
Preslava I, Manager at Hotel Laguna Garden, responded to this review

Dear “Carmen T”, Thank you for choosing Laguna Garden hotel for your recent stay in Albena Resort and sharing your review. It is a vital asset for us to improve our product and exceed our guest expectations. We are very glad to hear that you have enjoyed the room, the pool and beach, as well as the location and Wi-Fi... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 27, 2015 via mobile

Fair holiday! Great location, very nice and clean resort, close to beach, many dishes, nice staff, fair rooms(even old furniture).... There were lot of good issues which made our holiday a success! Highly appreciate mostly of things! Perfect for family!

Helpful?
Thank Dan S
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2015 via mobile

If you are looking for a nice & decent hotel, close to the beach and to the promenade area too, with friendly staff, in Albena, this is the place. It has good size rooms, only the TV is too small. But who needs a TV at seaside?:) I recommend the place.

Helpful?
1 Thank Rafael C
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