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Hotel Elitsa

Albena Resort, Albena 9620, Bulgaria
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1 room 1 guest
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Hotel Elitsa
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37 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (3)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (2)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Elitsa Hotel with my parents, my sister and some more family friends. In total, we were a group of 14 people. At our arrival, at 12 o'clock, they told us that in two and a half hours, we will get our rooms and our bracelets, but we couldn't eat until 18:30. We could only drink whatever we... More 

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Bucharest, Romania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 26, 2014

Good things about this hotel: located just on the nice sandy beach, hotel guests get sunbeds and umbrellas on the beach for free, nice swimming pool (with some entertainment for kids), food is quite a good quality and well stocked (including the snack bar which works until late afternoon). Not so good: the hotel rooms are really old (furniture, bathroom)... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 19, 2014

The hotel is one of the oldest in the resort. Upon first arrival, at the front desk a nice lady explains to you that "the hotel is old and we are doing what we can", which I don't think is the right mood setter. Then you get to your room. The rooms are well- furnished, the air conditioning works well.... More 

Was this review helpful? Yes 2
Preslava I, Manager at Hotel Elitsa, responded to this review

Dear Joanna R, Thank you for your feedback about Elitsa hotel. I regret to hear that you have met some inconveniences during your stay. Regarding your review, I would like to make several specifications. In connection with your statement about the swimming pool – 3 times a day the employee responsible for the pool makes measurements of water indicators, respectively... More 

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Sofia, Bulgaria
1 review
4 of 5 stars Reviewed September 14, 2014

The hotel is located at the beach, not so far from the central area of the resort. All the staff was very kindly. The receptionist of the hotel explained us all we need as an information about our vacation at arrival and registration. There is a large beach area, which is fully sufficient for all the vacationists. There is also... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 12, 2014

The hotel is very old and not renovated. The food is the cheapest one found on the market, summer time you can easily get diarrhoea as all my family did. The chairs and umbrellas on the beach are not enough for all guests and everybody is going early to reserve chairs with towels or other belongings. The same is valid... More 

Review collected in partnership with this hotel

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Preslava I, Manager at Hotel Elitsa, responded to this review

Dear Hristo H., Thank you for sharing your experience in Elitsa hotel. In connection with the remarks that you have posted I would like to make several clarifications: About part of your review concerning food & drinks quality: I am surprised to hear that you have given them this rating because we didn’t receive complaints from other travelers this season... More 

Sofia, Grad Sofiya, Bulgaria
1 review
5 of 5 stars Reviewed September 10, 2014

This is the second time my family and I visit the hotel! We like it because it is kids friendly, and we have 3 boys! The service was good, the food was nice. We would like to go back next year! Thank you!

Review collected in partnership with this hotel

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Sofia, Bulgaria
1 review
4 of 5 stars Reviewed July 14, 2014

Very nice stuff and a beautiful place. This was our second vacation there and I hope not the last :) Kids were happy at the beach and especialy at the pool. There is a restaurant near the hotel and we did not liked the loud music from it until 2 am every night :( Everything else was great! Anna Sameva

Review collected in partnership with this hotel

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Inverness, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed September 15, 2013

We stayed at that hotel for one week in august.The location is really good-on the beach.But the good stops there.It's a very dirty place with very very old furniture.We were on the 4 floor and the cleaner didn't do nothing.When we checked in-the toilet was with poo on it.Can you imagine that?When on fourth day she changed the sheets,instead of... More 

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Birmingham, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 25, 2013

Don't know where shall I start.Cleaning of the room no comment for 8 nights they changed the bedding and towels once which is more than ridiculous.Food in the restaurant not eatable even basic salads are looking horible.Staff never smile specially in the restaurant in beggining of season already not enough plates and cutlery you have to run to be first... More 

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Bucharest
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 18, 2013

The only good thing is the nature around it. Is nothing ok about the services or the food..or the personnel. I've paid for a fridge and I had to clean it with medicinal alcohol and then fix it with cotton wool in order to chill a little. Found an earwig in the bed of my child... and some other kind... More 

Was this review helpful? Yes 5
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