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Hotel Elitsa

3.5 of 5 Albena Resort, Albena 9620, Bulgaria
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Hotel Elitsa
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Hotel Elitsa
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28 reviews from our community

Traveler rating
    6
    5
    8
    4
    5
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14
6
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bucharest, Romania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 26, 2014

Good things about this hotel: located just on the nice sandy beach, hotel guests get sunbeds and umbrellas on the beach for free, nice swimming pool (with some entertainment for kids), food is quite a good quality and well stocked (including the snack bar which works until late afternoon). Not so good: the hotel rooms are really old (furniture, bathroom)... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 19, 2014

The hotel is one of the oldest in the resort. Upon first arrival, at the front desk a nice lady explains to you that "the hotel is old and we are doing what we can", which I don't think is the right mood setter. Then you get to your room. The rooms are well- furnished, the air conditioning works well.... More

Was this review helpful? Yes 3
Preslava I, Manager at Hotel Elitsa, responded to this review

Dear Joanna R, Thank you for your feedback about Elitsa hotel. I regret to hear that you have met some inconveniences during your stay. Regarding your review, I would like to make several specifications. In connection with your statement about the swimming pool – 3 times a day the employee responsible for the pool makes measurements of water indicators, respectively... More

Sofia, Bulgaria
1 review
4 of 5 stars Reviewed September 14, 2014

The hotel is located at the beach, not so far from the central area of the resort. All the staff was very kindly. The receptionist of the hotel explained us all we need as an information about our vacation at arrival and registration. There is a large beach area, which is fully sufficient for all the vacationists. There is also... More

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1 review
1 of 5 stars Reviewed September 12, 2014

The hotel is very old and not renovated. The food is the cheapest one found on the market, summer time you can easily get diarrhoea as all my family did. The chairs and umbrellas on the beach are not enough for all guests and everybody is going early to reserve chairs with towels or other belongings. The same is valid... More

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Preslava I, Manager at Hotel Elitsa, responded to this review

Dear Hristo H., Thank you for sharing your experience in Elitsa hotel. In connection with the remarks that you have posted I would like to make several clarifications: About part of your review concerning food & drinks quality: I am surprised to hear that you have given them this rating because we didn’t receive complaints from other travelers this season... More

Sofia, Grad Sofiya, Bulgaria
1 review
5 of 5 stars Reviewed September 10, 2014

This is the second time my family and I visit the hotel! We like it because it is kids friendly, and we have 3 boys! The service was good, the food was nice. We would like to go back next year! Thank you!

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Sofia, Bulgaria
1 review
4 of 5 stars Reviewed July 14, 2014

Very nice stuff and a beautiful place. This was our second vacation there and I hope not the last :) Kids were happy at the beach and especialy at the pool. There is a restaurant near the hotel and we did not liked the loud music from it until 2 am every night :( Everything else was great! Anna Sameva

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Inverness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed September 15, 2013 via mobile

We stayed at that hotel for one week in august.The location is really good-on the beach.But the good stops there.It's a very dirty place with very very old furniture.We were on the 4 floor and the cleaner didn't do nothing.When we checked in-the toilet was with poo on it.Can you imagine that?When on fourth day she changed the sheets,instead of... More

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 25, 2013

Don't know where shall I start.Cleaning of the room no comment for 8 nights they changed the bedding and towels once which is more than ridiculous.Food in the restaurant not eatable even basic salads are looking horible.Staff never smile specially in the restaurant in beggining of season already not enough plates and cutlery you have to run to be first... More

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Bucharest
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 18, 2013

The only good thing is the nature around it. Is nothing ok about the services or the food..or the personnel. I've paid for a fridge and I had to clean it with medicinal alcohol and then fix it with cotton wool in order to chill a little. Found an earwig in the bed of my child... and some other kind... More

Was this review helpful? Yes 4
Brasov, Romania
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 17, 2012

I give it 2-star hotel (not 3) and is located on the beach and is 30 years old is not very much restored till now. The rooms are quite small, quite clean, the beds are moving and are small, the bathroom is quite ok! 2 star restaurant, the food is better than 4 out in Turkey (eg Arora Hotel Kusadasi)... More

Was this review helpful? Yes 2
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Additional Information about Hotel Elitsa

Address: Albena Resort, Albena 9620, Bulgaria
Location: Bulgaria > Dobrich Province > Albena
Hotel Class:3.5 star — Hotel Elitsa 3.5*
Number of rooms: 176
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Also Known As:
Elitsa Hotel Albena

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