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Hotel Dobrudja

Albena Resort, Albena 9620, Bulgaria
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Hotel Dobrudja
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Hotel Dobrudja
Hotel Dobrudja
Hotel Dobrudja
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41 reviews from our community

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    5
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    9
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    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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brough
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 7, 2014 via mobile

on the 1st morning ove my stay at hotel dudrobna i asked at reception why i had no air con an was rudely told ide booked a budget room..on my thompson invoice it stated balcany aircon not a budget room..youve allso managed not to mension the state ove the condition ove the room even though i went an reported it... More 

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brough
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 17, 2014

Late booking warning..stay well away from here..raw sauage running down from pipes.some reception staff none helpfull.food poor..on arrieving to my room discoverd no aircon no dalconny..mainternance disturbing..live electical wires bare...?...bathroom disgusting ...stay well away

Was this review helpful? Yes 5
Preslava I, Guest Relations Manager at Hotel Dobrudja, responded to this review

Dear customer, Thank you for sharing your comments on our hotel with TripAdvisor. It is to our regret that your stay was not up to your expectations. Did you discuss any of the complaints you had with the reception staff of Dobrudja hotel? I truly believe that if the manager of the hotel was aware on time about the inconveniences... More 

Bishops Stortford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2014

Sadly we chose this holiday at short notice and before checking reviews! There is NO WAY it can justify a 4 star rating as the rooms are old, dirty and stained. The electric sockets were hanging from the walls and the dark, dirty and dingy bathroom had cigarette burns in the sink and the plughole was full of hair. The... More 

Was this review helpful? Yes 3
Preslava I, Guest Relations Manager at Hotel Dobrudja, responded to this review

Dear customer, In connection with your opinion I would like to say that in part of the rooms there has been made renovation of the hotel rooms (the superior wing on the 14th floor). According to the Bulgarian categorization, the hotel is 3*. Making an entire renovation of the whole hotel is a matter of time and of a considerable... More 

prestatyn
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 5, 2014

I am struggling to think of something nice to say about this dusty, decrepit, dated monstrosity of a hotel. While some of the staff are nice the majority are rude and uncaring. Our room although clean (up to a point) had no air conditioning which we had particularly asked for at the time of booking. We shared the room with... More 

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Sofia, Bulgaria
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 9, 2014

Very old, very dusty and absolutely no go. This hotel needs to be completely redone! The breakfasts were poor and average. The room was average: used furniture, peeling paints, rough towels. But the surroundings and the resort was beautiful!!!

Was this review helpful? Yes 3
Ashdod, Israel
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 11, 2013

i got good recommendations for this hotel from several people, but all of them was from 5 years ago. well -it's not the case now .bad, really bad. hotel is neglected. dirty. furniture broken. sinks, bath, pluming - in terrible condition and not safe. we had two rooms - for me and my baby and for my parents. they had... More 

Was this review helpful? Yes 5
Trnava, Slovakia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 31, 2013

We love Bulgaria/ Usually we go to Albena, because it has good social structure. last time we stayed in Dobrudja on the 13th floor. We chose a room with the balcony. there were plastic chairs and a table at the balcony, we spent time there with pleasure. You see the sea in its splendour and a lot of swallows. Two... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 26, 2012

Dirty, smelly, small rooms, no AC, horrible services!!!! Old comunist, probably not changed since then, is a pitty to go to albena, which is nice, and stay at dobrudja. Really!! We entered the room stayed about 5 minutes and checked out, was impossible to sleep in such conditions. Amazing part is that TUI recommended thos hotel and was very difficult... More 

Was this review helpful? Yes 2
Belgrade, Serbia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 7, 2012

Unfriendly and very rude staff, old and not very clean furniture... There was a variety of food, but it was not tasty... One of the worst hotels I have been to. Albena is nice, but don't stay at this hotel!!! At least not until you hear it's been renovated.

Was this review helpful? Yes 3
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2012

The hotel is meant to be a 4 star, all I can say is that maybe it was a 4 star hotel in the 1960s or 70s but has not been updated much since so now it's more like a 2 to 3 star hotel. I stayed a month later than markmctaggart, also on the 7th floor too as this... More 

Was this review helpful? Yes 2
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