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Hotel Dobrudja

Albena Resort, Albena 9620, Bulgaria
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1 room 1 adult
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52 Reviews from our TripAdvisor Community

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Barnard Castle, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2015

The room was a little dated but very clean. Not all rooms have air conditioning but it is possible to hire a fan at reception. We found we got used to the temperature after a couple of nights. The Dobrudja was obviously the grandest hotel when the resort started up. The lobby is huge with a marble floor and enormous... More 

Helpful?
Thank David S
Atlanta, Georgia
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed September 17, 2015

The overwhelming smell of cigarettes hits you the very moment you set foot in the lobby! Feels like you could get hugely sick just by standing there for more than 30-seconds. Hotel location is good but not on the beach like several other Albena properties. A big disconnect from the advertising / promotion for the hotel and the actual place... More 

Helpful?
Thank kolasa03148

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1 review
1 of 5 stars Reviewed September 10, 2015

Nothing nice to say,Very Bad Experience! Very dirty rooms, housekeeping sucks ( if there was any),one of the bed was full of hair from previous guest,no AC,Very stinky toilets Never coming back..Food was Okay

Helpful?
Thank LAYA P
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 23, 2015

i booked with thomas cook was shown a beautiful 3* hotel, arrived at hotel at three in morning went to room and found it to be disgusting toiletries from previous occupant leftovers from a feefer electric socket hanging out of wall curtains and carpet torn no toilet roll holder cloudy windows(fault throughout hotel) but worst was the smell the stank... More 

Helpful?
2 Thank malcolm b
Nottinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2015

We arrived early hrs Saturday morning 27th june2015.we got our key to room1005 my partner would not step foot in to it.we went back down to reception asking for our rep said could not get them so we asked for a different room. Said they couldn't give us one so we sat in reception all night with no sleep rep... More 

Helpful?
2 Thank Sandra P
brough
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 7, 2014 via mobile

on the 1st morning ove my stay at hotel dudrobna i asked at reception why i had no air con an was rudely told ide booked a budget room..on my thompson invoice it stated balcany aircon not a budget room..youve allso managed not to mension the state ove the condition ove the room even though i went an reported it... More 

Helpful?
Thank pissoffwithyou
brough
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 17, 2014

Late booking warning..stay well away from here..raw sauage running down from pipes.some reception staff none helpfull.food poor..on arrieving to my room discoverd no aircon no dalconny..mainternance disturbing..live electical wires bare...?...bathroom disgusting ...stay well away

Helpful?
3 Thank pissoffwithyou
Preslava I, Guest Relations Manager at Hotel Dobrudja, responded to this review

Dear customer, Thank you for sharing your comments on our hotel with TripAdvisor. It is to our regret that your stay was not up to your expectations. Did you discuss any of the complaints you had with the reception staff of Dobrudja hotel? I truly believe that if the manager of the hotel was aware on time about the inconveniences... More 

Bishops Stortford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 9, 2014

Sadly we chose this holiday at short notice and before checking reviews! There is NO WAY it can justify a 4 star rating as the rooms are old, dirty and stained. The electric sockets were hanging from the walls and the dark, dirty and dingy bathroom had cigarette burns in the sink and the plughole was full of hair. The... More 

Helpful?
4 Thank Mickeyb6565
Preslava I, Guest Relations Manager at Hotel Dobrudja, responded to this review

Dear customer, In connection with your opinion I would like to say that in part of the rooms there has been made renovation of the hotel rooms (the superior wing on the 14th floor). According to the Bulgarian categorization, the hotel is 3*. Making an entire renovation of the whole hotel is a matter of time and of a considerable... More 

prestatyn
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

I am struggling to think of something nice to say about this dusty, decrepit, dated monstrosity of a hotel. While some of the staff are nice the majority are rude and uncaring. Our room although clean (up to a point) had no air conditioning which we had particularly asked for at the time of booking. We shared the room with... More 

Helpful?
1 Thank SM3110
Sofia, Bulgaria
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 9, 2014

Very old, very dusty and absolutely no go. This hotel needs to be completely redone! The breakfasts were poor and average. The room was average: used furniture, peeling paints, rough towels. But the surroundings and the resort was beautiful!!!

Helpful?
4 Thank YanitaB B
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