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Hotel Laguna Beach

Albena Resort, Albena 9620, Bulgaria
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Hotel Laguna Beach
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91 Reviews from our TripAdvisor Community

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Traveler rating
    18
    39
    17
    11
    6
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47
18
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (10)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (1)
All months
1 review
1 of 5 stars Reviewed 2 weeks ago

I went Witherspoon my wife and 2 children, animation program for children held , uninterested staff ti provide services bad food and not eat what was served today and tomorrow, hotel dirty and maximum of3 stars whit indulgence including beggars in the hotel approached is belive that they are allowed access randomly period 15.07.2015-19.07.2015 it is scheduled ti leave in... More 

Was this review helpful? Yes
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 14, 2014

Strong points: best seafront location in Albena;all the rooms have sea view;beach is beautiful and dedicated exclusively for Laguna Beach;nice outdoor pools for adults and children;good, tasty food and diversified even for the children;an indoor pool with warmish water;the maids are friendly and helpful but the rest of the staff (bartenders and especially the receptionists) are horrible; Weak points: Problems... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
London, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 10, 2014

this was our first stay in Albena, nice resort, beautiful beach, beach front Laguna hotel was nice, food was good , rooms ok, staff very nice and helpful. we would go back to Albena and recommend to others

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iasi, Romania
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 3, 2014

Excellent choice: best position: in the center of Albena beach, near a spot for water sports. The hotel rooms have sea view , you can see the sunrise every morning from your bed! Excellent staff - friendly and smiling and willing to help you every time. Excellent meal for All inclusive - tasty and plentiful! As cleanliness - ok, but... More 

Was this review helpful? Yes 3
Bucharest, Romania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

Very good location - on the central beach. Room from 3rd floor with sea and garden view was spacious and clean. Good food. Good entertainment. Staff was very kind. We found here exactly what we expect when we made online reservation via booking.com. Foreign languages : French (main) and English.

Was this review helpful? Yes 3
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 8, 2014

We stay here in 1 may 2012. We was a group of 14 friends, and we enjoy the services and the place. Rooms are very clean and nice sea view. Pool are large and clean. Food are diversified and good. Staff are kind and we don`t have any problem with accomodation. Enjoy the stay on Laguna Beach!

Was this review helpful? Yes 1
Preslava I, Manager at Hotel Laguna Beach, responded to this review

Dear Alex M, Thank you very much for your kind words. We are glad that you enjoyed our hotel and look forward to welcoming you back. This year Laguna Beach hotel is partially renovated and will operate as an All-Inclusive French Club Hotel with a focus to the French clientele. We also expect guests from all over the world this... More 

Sibiu, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 7, 2014

We have spent in September 2013 a 10 days vacation at this hotel and these were the worst 10 days ever! The kids got a enterovirus in the 3rd day and we ended at the hospital for artificial hydration :( After talking to other couples with kids in the hotel, we found out that ours weren't the only ones affected,... More 

Was this review helpful? Yes 2
Preslava I, Manager at Hotel Laguna Beach, responded to this review

Dear Anne V, Thank you for time to review Laguna Beach hotel in TripAdvisor. I am sorry to hear that you were not satisfied with your stay with us. We have looked through your comments in detail and have taken actions for improvement in the future. The management is aware of the mentioned points and would very much like to... More 

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Bucharest, Romania
Level Contributor
115 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed August 26, 2013

We stay in Bulgarian hotels every year and this summer twice in Albena.After reading many bad reviews we decided to take a chance and advantage of the good price.I already had a few bad experiences including a few days of one holiday were I spent 3 days next to the toilet with diarhea. We checked this hotel during our stay... More 

Was this review helpful? Yes 3
Mount Prospect, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 22, 2013

We vacationed in July, 2013. As previous comments mentioned - the place is worn-out and definitely needs major renovation, it does not rate 4 stars not even 2. In the hallways there are birds nests, bathrooms are in terrible shape, hair dryer did not work, tiles were broken and dirty. The sheets were not replaced, neither the towels - we... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 22, 2013

Me and my husband were at Hotel Laguna Beach for first time on July 2013. My overall impression is that this hotel is very worn-out and needs urgent renivation of all the hotel rooms. During my 5 day stay I accomodated two rooms because in first one WC water system didn't function. After two days waiting for reaction of my... More 

Was this review helpful? Yes 3
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