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Flamingo Grand

Travelers' Choice award winner
Albena Resort, Albena 9620, Bulgaria
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1 room 1 guest
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164 Reviews from our TripAdvisor Community

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Traveler rating
    69
    58
    26
    8
    3
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94
20
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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    (164)
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    (29)
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Wroclaw, Wroclaw, Poland
1 review
4 of 5 stars Reviewed 1 week ago

The only issues I thought were worth mentioning to management, was that I think the maid service could be improved. The quality got more and more shoddy as our 1 week stay progressed. That's not what we paid for, and expect. The receptionist during a call from me for room service, hardly understand a word of English, and I am... More 

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gloucester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros Great sized room Great food Good pool setup Free loungers on beach Good shop onsite not bad prices Good location Cons Other hotels using pool area check hotel Amelia reviews. All so i found wrist bands from other hotels. Pool was closed a couple of times , damage to tiles and white grates not being fixed . life guard... More 

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Birmingham, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Firstly we had a great holiday and have no regrets going to the Flamingo Grande it is by far the best hotel in Albena.... BUT.... It could be improved.... * Beds were not changed often, neither were the towels * The maids never really cleaned the room, didn't even make the beds properly, I had to laugh at the state... More 

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Copenhagen, Denmark
1 review
2 of 5 stars Reviewed July 25, 2015

We had Executive studio with full board. -You cannot use the executive lounge except if you are a group of 10 or more. -No internet in the room despite the fact that it is advertised and we asked for it 3 times. - Beds too used and not comfortable. - Balcony is too close to other guests - did not... More 

Review collected in partnership with this hotel

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Preslava I, Manager at Flamingo Grand, responded to this review

Dear 'Iskra455', Thank you for sharing your constructive review with us. We have went through each of your points and have taken measures to improve the quality of service. The VIP Lounge on the 9th floor in Flamingo Grand can be used despite the number of persons. Pre-booking should be made from the previous day. Our technical teams are at... More 

Sofia, Bulgaria
Level Contributor
3 reviews
5 of 5 stars Reviewed July 23, 2015

a very nice place, rooms with a beautiful see view, friendly staff, excellent spa center, located in the heart of Albena, easy access to the beach, guest parking available, quality food and service, a home away from home

Review collected in partnership with this hotel

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Preslava I, Manager at Flamingo Grand, responded to this review

Dear Mr. Radev, Thank you for choosing Flamingo Grand for your stay in Albena Resort and taking the time to leave your positive review on Trip Advisor! Your comments are very much appreciated and we will be glad to offer our hospitality for your upcoming visits here. Best regards from the entire team, Preslava Ivanova Product Manager preslava@albena.bg More 

Tallinn, Estonia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 14, 2015

We were expecting a nice 5 star vacation, but this was definitely not what we received. The facility, yes, is quite nice, but the service is under all possible expectations considering we came to 5 star hotel. No one helps you, if you (a female tourist) are willing to move a sunshade what is really heavy, and though I asked... More 

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Preslava I, Manager at Flamingo Grand, responded to this review

Dear Guest, Thank you for chosing Flamingo Grand hotel for your stay. I am very sorry to hear that you have experienced disappointment with our servies. On behalf of the staff and the management, please accept our appologies for not being able to receive assistance when needed at the pool. Kindly excuse us if there have been a delay with... More 

bucharest
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

I have spent 5 days in Albena, Bulgaria, with the occasion of a scientific conference. The hotel is ranked 5 stars, although i think the 5th star does not find its place.... Anyway, great location, friendly staff, good food, gorgeous swimming pool, a lot of recreational facilities. Best for families with children. There is also an animation team that takes... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2015

The University of Sofia had organized an international conference at the Flamingo Grand in the resort area of Albena, 33 kilometers north of Varna on the Black Sea. The Flamingo Grand is a large resort hotel and from every indication the best one in this resort area. The conference took place at the very beginning of the vacation season; there... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 29, 2015

We stayed there for 1 night only in one executive room, very large, comfortable with all amenities. Breakfast has a good variety of selection ...capuccino or espresso is not included. Great place for families with kids hotel has everything for everybody. One nice surprise complimentary bicycle free of charge for ride. Good place to come again.

Was this review helpful? Yes 1
Sofia, Bulgaria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

We were there with the colleagues. The food was very rich and tasty, the apartments are big enough. Good view. The beach is really close, so you can choose either to go there or to stay near the pools.

Was this review helpful? Yes 1
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