After a very long but comfortable flight with Sri Lankan Airlines and a 3 hour drive to the hotel we was very pleased to arrive! The reception were so helpful and friendly as soon as we arrived and all the way through till the day we left! I have one complaint about Mercury Direct, i paid for DIRECT flights and... more

Stayed for 2weeks in May 2009, the hotel is 36years old and showing its age. While we were there it was rumoured that the hotel would shut in June for a refurb. If this hotel does have a refurb they need to concentrate on the bathrooms, plumbing and air conditioning in the rooms. Then they have to sort out new... more

I find it a bit strange that so many people rate this hotel so highly, but each to their own. The rooms were very basic and we had to be moved 4 times - 1st as our room flooded, 2nd as we were next to the lobby and the karaoke went on til 4 in the morning, 3rd because of... more

My friend and I holiday once a year with no children or husbands, our treat to ourselves. We chose Sri Lanka only because we found a cheap deal and a friend recommended a hotel to us. That hotel was the neptune...... What a wonderful place, on arrival we were greeted with a lovely cool fruit cocktail, very welcome in the... more

We have just got back from a great time at the hotel. We went with 3 chidren (7 ,9 ,10 ) and the staff were fantastic with the chidren and could not do enough for us. During our stay we had several improptue meals with freinds we had met there one for 19 of us. The staff put together the... more

Me and my partner stayed at the neptune for 3 weeks to celebrate her birthday, heres my review on sri lanka and the neptune hotel. on arrival at the neptune after a flight delay and a 3hr transfer from hell in the full midday heat on a minibus with with no air con (cheers cosmos) we needed a rest. we... more

We have just returned from a10 day stay at the Neptune where I can agree with some of the past reviews of this hotel in that certain areas need some updating mainly the bathroom but the staff more than make up for this they are all so helpful and always smiling.We heard some visitors complaining while we were there that... more

We stayed at the Neptune and my sister and her partener & children stayed at the Riverina just next door. We did not regret our choice, our hotel was much quieter and relaxing in nature. The room was clean and tidy, our room aids were lovely men who left fresh flowers after turning down the beds and arranging the nets... more

i first went to Sri Lanka and stayed at the Neptune Hotel on 2nd December 1997 and had a realey good time.it was my first package holiday as a single male and yes i was a bit worried about being on my own for the two weeks i had booked.I was overwhelmed with the friendlyness of not only the staff... more