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Berjaya Hotel Colombo

Hotel website
36 College Avenue, Dehiwala-Mount Lavinia, Sri Lanka (Formerly Berjaya Mount Royal)
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FROM USD145
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Berjaya Hotel Colombo
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Berjaya Hotel Colombo
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240 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Crawley, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have visited many hotels with my family in Sri Lanka, Europe and back home in London,however Berjaya has stood out in my mind as one that provided a very enjoyable stay as I was going through a hard time personally at that moment in my life.The service was impeccable and the food delicious! Special mention to one of the... More 

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Tokyo, Japan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second visit to Berjaya Mount Royal Hotel in Colombo. I really enjoyed my stay. This property located very close to the beach and we enjoyed the evening time at sea food restaurants nearby and the sea breeze refreshed us..... Hotel staff is very friendly and helpful... The rooms are comfortable and clean. and the room attendants were... More 

Was this review helpful? Yes 1
Kuala Lumpur
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 weeks during June 2015 for my working trip. Room is comfortable, clean and cozy. Hotel staffs were friendly, helpful and always can see their smiling faces. Beautiful seaside scenery from the restaurant when dine in. Easy access to the beach, just cross over the pedestrian bridge then you will find the beach and another restaurant called Rasa... More 

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New Delhi, India
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed June 28, 2015

Some of the Hotel staff was very friendly, at the same time some were very rude Hotel location is very far from the colombo city No good view from rooms Airconditioner was not working, had to call hotel maintenance staff everyday to swich it on. To avoid their headache, maintenance guy suggested not to switch off the AC while you... More 

Was this review helpful? Yes 1
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Mr. Manoj, We thank you for staying with us from 03rd to 06th June and noted your feedback for our improvements and actions. Hotel has key tag system which works once you insert then the AC starts working. It takes some time to cool the room and as per our maintenance report, you wanted AC to switch on continuously... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2015

Visited in May 2015 for 2 days nd find out that the hotel is not a 4star category its does not even deserve 2 star it has a worst ambiance nd a worst rooms even the suit rooms sucks It also didn't have good food nd not a good restaurant I advice u to alter the choice if u r... More 

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Parthshah 195, We have noted your feedback and disappointed to know that you could not enjoy stay at our hotel which is the only beach property in Colombo situated at Mount Lavinia. I have seen your photographs taken with the intention of showing only bad part of hotels neglecting the good part of this beautiful property. Also surprised to... More 

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Madurai
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed June 4, 2015

15 people we booked seven rooms. service is not bad. Rooms are comfortable. But continuous running of trains which made the sleep disturbed. Food is not bad. It is very close to beach but faraway from city and airport.

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Kat_Janani, We thank you for staying with us and glad to know that you enjoyed the food, room and overall services of the hotel. You may not be aware that we are the only hotel(our star category) in entire Colombo which has direct beach access with beautiful view of Sea, Sand and Sun. The only railway track of Colombo... More 

Durban, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

I have booked through internet, this was my first visit to Shri Lanka in March, 2015, they were very helpful , prompt in pick from the Airport...room was comfortable, restaurant service was excellent, the staff in the restaurant went the extra mile to see that we had enjoyed the meal's, it was so close to the beach , what was... More 

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Ms Loretta, We thank you for staying with us and great to hear from you. We remember the trauma you went through after realizing your friends status. We appreciate your kind words of rooms, staff services, beach and entire facilities of hotel. We look forward to see you again, please drop me an email so that I will personally... More 

India
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 27, 2015

when i say lovely i mean it, fantastic property, very nice client service, full view of the mt.lavina beach, peaceful atmosphere. spacious rooms....come away from colombo u will feel the difference. All i can say all is well here...

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Mr Rajesh, We thank you for staying with us and really great to hear from guest like you, who has another 41 reviews on tripadvisor. We appreciate your kind words of our excellent beach, services and Look forward to see you soon and please drop me an email so that I will personally take care of your stay. Yours... More 

Bengaluru (Bangalore), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

Three Rooms Booked in 45 days before with all of our passport copy given. through that they should understand the aged persons and allocate the rooms in the ground floor since they do not have lift. but for they have allotted in 2nd floor one room 1st floor two rooms in different wing. what a stupidity way plan allocation they... More 

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Hugo 84, We thank you for staying with us and have noted on your feedback of mainly room allocation and HB dinner place. What I can understand from your mail that you were in group(you have mentioned in mail other seniors) and although you might have done the booking in advance with your travel agent, we never got the... More 

Bangalore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 21, 2015

We were given a room on the third floor of the hotel.The ac was not effective.Though a person came to set right,he could not rectify the ac.There is a railway track running between the hotel and the ocean.sleep was affected because of continuous running of trains and consequent noise.the only saving Grace is the beach is close,we had only one... More 

Was this review helpful? Yes 1
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Mr Bala, We thank you for staying with us and noted your feedback for our improvements and action. We appreciate your kind words of beach and breakfast of our hotel. We are the only hotel in Colombo which has direct access to Mount Lavinia beach and very popular destination in Colombo. The only railway track of Colombo passes along... More 

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