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Berjaya Hotel Colombo

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36 College Avenue, Dehiwala-Mount Lavinia, Sri Lanka (Formerly Berjaya Mount Royal)
Best prices for: 1 room 1 guest
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Berjaya Hotel Colombo
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Berjaya Hotel Colombo
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230 reviews from our community

Traveler rating
    40
    72
    51
    30
    37
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57
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangalore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We were given a room on the third floor of the hotel.The ac was not effective.Though a person came to set right,he could not rectify the ac.There is a railway track running between the hotel and the ocean.sleep was affected because of continuous running of trains and consequent noise.the only saving Grace is the beach is close,we had only one... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I must say that its always the place that you stay is what make the rest of your vacation getaway a memorable one or a horrific one. Well, in my case thanks to the young, enthusiastic General Manager of the Hotel (Pravir Misra, an Indian), my trip to Colombo was indeed a very memorable one. Not only did he suggest... More 

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Lincolnshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After having to cancel our arranged holiday,we booked a week in Sri Lanka after a previous enjoyable holiday a few years ago. We recieved a warm welcome with a refreshing drink,and booked in very quickly,and shown to our room,which was lovely overlooking the pool and sea views. We had lunch at the pool side which was really delicious and this... More 

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Colombo District, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Ok, I spent a night in this place with my family during the first week of May. I really did not like the place. First of all this is kind of a place where you have to pay for what you get at the time of check in. The first thing we saw was a front desk officer arguing with... More 

Was this review helpful? Yes 1
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Prageeth 08, We thank you for staying with us and noted your feedback on customer service which was disappointed for me too, when I heard this incident last week from my manager in charge. Reception had informed the in-house guest to vacate the room on agreed time as this particular room was blocked for guest who was waiting in... More 

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Clayton, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay at Berjaya was very comfortable and enjoyable, made possible by wonderful hotel managers and a most accommodating staff who took care of my every need. Thanks to Manager Mr. Wasantha de Silva and General Manager Mr. Pravir for their many kindnesses. The housekeeping staff was wonderful and friendly. The food in the restaurants was excellent and above and... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

We have stayed at this hotel for almost 10 days and I must say that the service and attitude of all staff members whom we came in contact with were extremely humble and willing to go out of their way to please us. Our house keeping boy Malith Jayantha was a great help to us and must be commended for... More 

Was this review helpful? Yes 2
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 13, 2015

I have stayed here twice over the last couple of years and I will NOT be coming back, the young men at reception have got some serious attitude problems! The room that I was given was next to the train line so you can forget about sleeping as the train seems to come past every 5 minutes.I have stayed at... More 

Was this review helpful? Yes 2
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Macka6969, We thank you for staying with us in May 2014. Your review was for May 2104 stay which is almost one year back. We have changed a lot since then. I hope you will give another chance to serve you better. Please drop me an email so that I will personally take care of your stay. Yours Sincerely,... More 

chennai
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 5, 2015

I stayed almost for 10 days , Hotel is good and on the beach . Beach restaurant serves Malaysian and Indian food but very average. Rooms are good in the second floor and some of them has good beach view. Break fast and food is not so appreciable.

Was this review helpful? Yes 1
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Sasikumarta, We thank you for staying with us and glad to know that overall you enjoyed your stay with us. We have noted your feedback for our improvement and action. I am sure you would be one of our corporate guest so will look forward to see in our beautiful beach hotel. Yours Sincerely, Pravir Mishra GM More 

Karachi, Pakistan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

My wife and I on our way back from Singapore stopped over in Sri Lanka for 03 nights out of which we spent 01 night at the Berjaya Hotel Colombo. The room was nicely done with the balcony overlooking the pool and the adjacent railroad off the beach. Hotel is right at a railroad where morning commuter trains ran early... More 

Was this review helpful? Yes 1
Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear Muhammad Javai, We thank you for staying with us and glad to know that you thoroughly enjoyed your short stay with us. We are the only one hotel in Colombo which has direct beach access in our star category. Our Beach restaurant is very popular and serves Indian, Chinese, Malaysian, Sri Lankan and Western food. We would like to... More 

Pacifica, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 31, 2015

We and another family friends booked 3 rooms as a drive up last minute thing (March 13). It turned out basically alright except for the one particular server in breakfast ruined it the next day. We had 3 rooms for US$80 each (including breakfast). The 2 rooms on 1st floor were much nicer with newer bathroom. The one on 2nd... More 

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Pravir_Mishra, General Manager at Berjaya Hotel Colombo, responded to this review

Dear No1 Beatlesfan, We thank you for staying with us and have personally spoken the staff who was working on 14th morning at egg counter. He does not remember it but rest assured that we have taken note of your feedback for our improvements and action. We apologize for the short fall in our services and I am sure that... More 

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