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All 3 Mandan hotels

BEST WESTERN PLUS Seven Seas Hotel & Waterpark

2611 Old Red Trail, Mandan, ND 58554-1448
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Ranked #1 of 3 hotels in Mandan
Most recent review
5 of 5 stars Reviewed June 15, 2013
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134 reviews from our community

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Date Rating
1 review
5 of 5 stars Reviewed June 15, 2013 NEW via mobile

I am an older woman who has a husband with special needs. When we arrived we did not have a handicapped room but Deb the Hotel Manager quickly got us into one so I could better care for my husband. She even helped us with our luggage to the room! I later took a walk and visited with her for... More

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1 review
2 of 5 stars Reviewed June 1, 2013 via mobile

Rented out a room and a conference room. Room didn't seem vacuumed and conference room was completely awful. Food was smeared on chairs and everything was sticky. Drawers had empty cans and bugs. Never again!

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Mandan, North Dakota
2 reviews
4 of 5 stars Reviewed May 28, 2013

We've attended graduation and banquets at the Seven Seas and the staff is always friendly and accommodating. Nice place with a great waterpark. The kids always have fun here! Great location. Easy access to the interstate.

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1 review
1 of 5 stars Reviewed May 26, 2013

This was the worst hotel stay I have ever had! They have the check in time set for 3pm and we had to wait over an hour before we could even check in because the rooms weren't clean! Went to the front desk to get more towels and they didn't have any and nobody ever brought us any like they... More

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Cottage Grove, Minnesota, Usa
1 review
4 of 5 stars Reviewed May 16, 2013

Clean room. Great breakfast in the restaurant. Heating/cooling system is a little mysterious to use and quite noisy. Never could get the right temperature. Needs windows that open. A couple of issues in the bathroom - the tub stopper didn't work, so no bath and the toilet was loose.

Review collected in partnership with Best Western

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Bismarck, North Dakota
1 review
5 of 5 stars Reviewed April 30, 2013

My daughter just had her 12th birthday party at the Waterpark and they had a blast!! It was a great recommendation by the staff to have the party during the week as it wasn’t so busy. We were able to pull two tables together so there was plenty of room to accommodate gifts, pizza, cake, etc. The restroom in the... More

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karen_sevenseas, General Manager at BEST WESTERN PLUS Seven Seas Hotel & Waterpark, responded to this review
May 17, 2013

Thanks for the nice review on our hotel and Waterpark! We are so glad that your Birthday Celebration was a success and that they had a fun time! Kids of all ages love the Indoor Waterpark, Lilly Pads and Aquaplay Kiddie Pool! We appreciate your business and look forward to having you back again soon. Sincerely, Karen Summers General Manager More

Westhope, North Dakota
1 review
5 of 5 stars Reviewed April 29, 2013

My family and I stayed at the Seven Seas Hotel and Waterpark in Mandan, ND and I would highly recommend it to anyone looking for a place to stay in the Bismarck/Mandan area. Our room was exceptionally clean and up to date, the food was outstanding, the staff was super friendly and knowledgeable, and the kids had a blast at... More

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karen_sevenseas, General Manager at BEST WESTERN PLUS Seven Seas Hotel & Waterpark, responded to this review
April 30, 2013

Thanks for staying with us and writing a review on our hotel! On behalf of my entire team, we appreciate your business and are so happy to hear about your positive experience! We are currently in process of painting our guestrooms and updating the mirrors and lighting in the bathrooms so we are very excited about that! Our guests are... More

Washburn, North Dakota
2 reviews
1 of 5 stars Reviewed April 22, 2013

My children loved the water park. That is the only positive thing I can say about our stay. Wasn't worth the $200 though. In the first 5 minutes of arriving in our room, my son went pee and flushed the toilet, the last person had plugged it with their #2 and we had to wait 20 minutes for maintenance to... More

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karen_sevenseas, General Manager at BEST WESTERN PLUS Seven Seas Hotel & Waterpark, responded to this review
April 23, 2013

Thank you for your recent stay at our hotel. On behalf of my entire team, I am sorry for the issues you had in your room. I have met with my housekeeping and maintenance team on these areas and we are committed to making sure these are handled immediately going forward. We strive to inspect 100% of every room every... More

GF
1 review
2 of 5 stars Reviewed April 17, 2013

The room was less than average, very standard, nothing even worth commenting about. However, as I was out during the day (each day), my room was not cleaned once. The beds were not remade, the towels were not restocked or even touched throughout the day. I had to go down to the front desk and ask for more towels, plastic... More

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karen_sevenseas, General Manager at BEST WESTERN PLUS Seven Seas Hotel & Waterpark, responded to this review
April 23, 2013

Thanks for staying with us and writing a review on our hotel. I do apologize for your room not getting service each day of your stay. My housekeeping department is commited to cleaning the stayovers every singe day and I am sorry that yours got missed. Thank you for bringing this to our attention so we can be aware of... More

Tioga, North Dakota
1 review
5 of 5 stars Reviewed March 24, 2013

It is so great to see that in this day and age people still care about their work and their guest. I recently stayed in the Best Western Seven Seas in Mandan and it was a great experience from checking in to checking out. The Staff at the Front Desk was busy at the time i arrived but was not... More

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karen_sevenseas, General Manager at BEST WESTERN PLUS Seven Seas Hotel & Waterpark, responded to this review
April 26, 2013

Thank you for staying at our hotel and writing a review about your stay! We are so glad to hear that you had a wonderful experience during your stay with us. Our team believes in "service excellence" and the customer is always number one. Our Montana Mike's Steakhouse serves breakfast, lunch and dinner daily and we are glad you enjoyed... More

 
 
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Additional Information about BEST WESTERN PLUS Seven Seas Hotel & Waterpark

Address: 2611 Old Red Trail, Mandan, ND 58554-1448
Phone Number:
Region: United States > North Dakota > Mandan
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Mandan
Price Range: $$
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Also Known As:
Best Western Plus Seven Seas Hotel And Waterpark
Best Western Plus 7 Seas Hotel & Waterpark
Best Western Mandan
Mandan Best Western

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