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Quality Inn & Suites Jamestown

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507 25th St. SW, Jamestown, ND 58401
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Quality Inn & Suites Jamestown
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Quality Inn & Suites Jamestown
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80 Reviews from our TripAdvisor Community

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Traveler rating
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    23
    17
    14
    8
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34
16
1
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • All months
    (80)
  • Mar-May only
    (19)
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    (35)
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    (6)
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Toronto
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Who hires the staff here? They are brutal. This hotel has some of the worst customer service I have ever received. We stayed here for one night because they are the only hotel in town with a water-slide. We have a 3 year old who loves water-slides but this hotel is not worth it. Do not stay here. When I... More 

Was this review helpful? Yes
gm_nd034, Director of Sales at Quality Inn & Suites Jamestown, responded to this review

I am very sorry that you did not have a good experience with us at the Quality Inn and Suites of Jamestown. Regarding the side door not being locked, our maintenance crew routinely checks the doors and I do know that there are parts ordered for at least one of the doors. I am in no way trying to excuse... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Room was clean, but the bed was very hard. Pillows were very uncomfortable. Staff was friendly. Hotel was clean. Breakfast was unsatisfactory. We went to eat elsewhere after visiting the breakfast. Pool was decen,but small. Wouldn't stay again.

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San Francisco, California
Level Contributor
281 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here one night. It is your typical Quality Inn. There is an interior pool in the entrance lobby, and next to the breakfast area. There is a casino connected to the hotel. The room was spacious and clean. The bed was comfortable. The breakfast was pretty good though not extensive. Front desk staff were pleasant. All in all,... More 

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Billings, Montana, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

My wife and I stayed there on June 27th & 28th, when we got to the room, my wife opened the window curtains, and two empty beer cans fell off the window ledge. Housekeeping missed that one. There was also two empty beer cans under the dust ruffle on one of the beds. (Did they even vacuum? ) On Saturday... More 

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gm_nd034, Director of Sales at Quality Inn & Suites Jamestown, responded to this review

I am very sorry that you did not have as pleasant of stay with us as we always hope our guests do. Please know that have have spoken with our housekeepers regarding the window ledges. Regarding the breakfast items, the breakfast supervisor does check every morning to find out how many guests are currently staying at the hotel, but yes... More 

Lethbridge
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 12, 2015

Hotel staff at front desk were friendly and helpful in suggesting best l]places to eat and what to see and do. Room was quite large with a work desk and a recliner chair. Wi Fi was available in the room. Breakfast had an assortment of hot and cold as well as an assortment of drinks. The bed was very good... More 

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Fargo, North Dakota
1 review
5 of 5 stars Reviewed May 17, 2015

We visited this hotel and booked 6 rooms for 1 to 3 nights each. The booking process was simple even though it took awhile to book that many room with all different names. The person booking was so patient with me. They were gracious and offered a bereavement rate. The check in was simple, swift and the desk staff was... More 

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gm_nd034, General Manager at Quality Inn & Suites Jamestown, responded to this review

We were very happy to have had such a great group of guests stay in the hotel for an extended period of time. We know you all that your trip to Jamestown wasn't planned and under the circumstances, we are very happy to have made your stay a good one. Don't hesitate to look us up the next time you... More 

Grand Forks, North Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

We spent one great night at the Quality Inn on our way to Casper, Wyoming. The Front Desk Staff was extremely helpful with all of my questions and the room was clean and comfortable. We got a great rate booking directly with the hotel. We will definitely be staying here every time we are in the Jamestown area.

Was this review helpful? Yes
gm_nd034, General Manager at Quality Inn & Suites Jamestown, responded to this review

Thank you very much for the nice comments you made about the hotel and your staff. We are very happy to assist you during your stay with us and are glad we could make it nice and comfortable. Hope to see you again very soon. Thanks Matt Stockert GM More 

Millersville MD
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 16, 2015

Wish I could give it a zero. Large group across the hall in room 157 that grows more obnoxious by the second. Complained to manager who was not effective and seemed relieved to have to ignore me to answer the phone. First told me there was a "bereavement " group near us then changed her tune when I wouldn't buy... More 

Was this review helpful? Yes 1
gm_nd034, General Manager at Quality Inn & Suites Jamestown, responded to this review

Thank you for your review of our hotel. I would certainly like to apologize for the noisy room down the hall from you. I would like to discuss this with you in person to get a little bit more information from you so please feel free to contact me soon to rectify this situation. Thank you Matt Stockert General Manager More 

ND
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 13, 2015

I stayed here on business. I encounterd a problem. I called the front desk, twice, they listened to me, called me back to see if the issue was resolved. And took care of me very well. I will stay here again because of this gal.

Was this review helpful? Yes
gm_nd034, General Manager at Quality Inn & Suites Jamestown, responded to this review

Thank you very much for the kind review. Your review will serve as a good one for the staff. We appreciate you staying with us, and hope to see you again very, very soon. Thanks much Matt Stockert GM More 

Saint Cloud, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 3, 2015

We arrived and the first thing we noticed was all the big pickups, which to me says construction workers. Then I saw two big guys walking in and they looked like they'd been playing in the dirt all day. The second thing I noticed was one of the front doors was blocked by a cigarette butt container. We did get... More 

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