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Quality Inn & Suites Jamestown

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507 25th St. SW, Jamestown, ND 58401
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Quality Inn & Suites Jamestown
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88 Reviews from our TripAdvisor Community

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Regina Beach, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Front desk excellent, room very clean and reasonable, Diner/bar very good food and breakfast very good...All in all will stay here anytime. We travel with our pet and she was rec'd as we were , very nice and close to outdoors , accessibility great from our room.

Helpful?
Thank Margaret L
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When checking in I almost forgot to tell them about the dog, because I assumed they wrote it down when I made the reservation. I usually remember to tell them. The room was nice, bed was great, hot tub also was great. We didn't have a microwave in our room, so they were nice enough to let me use the... More 

Helpful?
Thank Deborah R
Camano Island, Washington
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 10, 2015

We stay at this property each year while transitioning between our summer and winter homes. They have have a large and convenient facility. The complimentary breakfast is a cut well above the competition that my wife and I look forward to enjoying. On our latest trip, mobility from the car was an issue and the desk reservationist placed us in... More 

Helpful?
Thank CamanoCarl
North Bend, Oregon
Level Contributor
161 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed October 2, 2015

just stayed one night as we were passing thru. location is good, just off the interstate. but this place is old. some parts have been redone (the lobby looks good), but our bathroom was OLD. they just painted the old laminate counter top and it was a cramped space, though sold as 'accessible'. it was the last room available and... More 

Helpful?
Thank johnelrog
gm_nd034, Guest Relations Manager at Quality Inn & Suites Jamestown, responded to this review

Thank you for your review. We are in the process of updating our rooms and will move that room to the top of our list. Thank you very much for noting the issues as we appreciate knowing what needs to be fixed. Thank you for choosing Quality Inn & Suites of Jamestown! More 

Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

Booked room 208 via the corporate 800 number and were able to get the room at a discount, very helpful customer service. The on duty staff at the hotel checked us in promptly. No elevator for the second floor rooms, however, our room was close to the staircase. The double queen room was clean and comfortable. This was a last... More 

Helpful?
2 Thank Colemans78
Minnesota
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 26, 2015

Not our 1st choice of hotel in Jamestown but others were booked full and we needed a pet friendly place for the weekend. This hotel is spread out and pretty large. Our room 169 was the furthest away from the lobby and other amenities but a good location for pet friendliness. The good points about this hotel was the cleanliness... More 

Helpful?
Thank Tiki4
East Grand Forks, Minnesota
1 review
1 of 5 stars Reviewed August 5, 2015

I call to make reservation using the 800 number and explained I had dogs, I was told it would be a 10 a night charge per pet, so 2 dogs 20 dollars a night. I was charged 80 dollars instead, I asked and they said they lowered the charge from $275 to $80 because I was "good with the dogs".... More 

Helpful?
Thank Daniel B

Travelers are raving about these Jamestown hotels

Grand Forks, North Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2015 via mobile

I am staying for 3 nights this week. They gave me a card at the front to write a review. Figured I can get a discount for putting a review out, why not. But actually, this place is pretty nice. We had training in the banquet rooms, that was redone. The lady helping us was good, and the front desk... More 

Helpful?
2 Thank joaverage24
Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 26, 2015

Who hires the staff here? They are brutal. This hotel has some of the worst customer service I have ever received. We stayed here for one night because they are the only hotel in town with a water-slide. We have a 3 year old who loves water-slides but this hotel is not worth it. Do not stay here. When I... More 

Helpful?
1 Thank alias78
gm_nd034, Director of Sales at Quality Inn & Suites Jamestown, responded to this review

I am very sorry that you did not have a good experience with us at the Quality Inn and Suites of Jamestown. Regarding the side door not being locked, our maintenance crew routinely checks the doors and I do know that there are parts ordered for at least one of the doors. I am in no way trying to excuse... More 

Level Contributor
5 reviews
2 of 5 stars Reviewed July 18, 2015 via mobile

Room was clean, but the bed was very hard. Pillows were very uncomfortable. Staff was friendly. Hotel was clean. Breakfast was unsatisfactory. We went to eat elsewhere after visiting the breakfast. Pool was decen,but small. Wouldn't stay again.

Helpful?
Thank Lane B
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