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Holiday Inn Express Jamestown

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803 SW 20th Street, Jamestown, ND 58401
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1 room 1 adult
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Holiday Inn Express Jamestown
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100 Reviews from our TripAdvisor Community

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Bismarck, North Dakota
Level Contributor
416 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our visit was generally enjoyable. Bed was comfortable although the room was warm even with the heater turned off. Then you have the popular duvets and it made sleeping not as comfortable as one would like. Breakfast was very good. Have stayed at other hotels in this chain and the breakfast is usually top notch. Plus their breakfast rooms are... More 

Helpful?
Thank Glenn M
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear Glenn M, Thank you for your recent stay at the Holiday Inn Express - Jamestown. We certainly appreciate you choosing our hotel and taking your time to provide us with feedback. It is good to hear that your bed was comfortable, but I am sorry that the room was too warm for you. It certainly can be difficult to... More 

Fort Myers, Florida
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip. Staff was nice, looked like a smaller holiday inn express. The room was nice, however the maids forgot to clean the bathroom. I arrived late and I got the last king bed so I knew a complaint would get me nowhere so I just went to bed as I was tired from traveling... More 

Helpful?
Thank Coast2Coast247
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear Coast2Coast247, Thank you for your recent stay at the Holiday Inn Express - Jamestown. We appreciate you choosing our hotel on your business trip and taking the time to provide feedback on your stay. Please accept my apologies that your bathroom was not cleaned. It is very disappointing that we did not provide the accommodations that are expected at... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I can't say enough about this lovely hotel. The service is top notch. I recently stayed during a military duty trip. The staff was so friendly to all of us and went the extra mile during the entire stay. The hotel is very clean, completely modern/ up-to-date, and super comfortable. There are la lot of breakfast options and tasty cookies... More 

Helpful?
1 Thank CAN83
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear CAN83, Thank you for choosing to stay with us at the Holiday Inn Express during your military duty trip. It is great to hear back from our guests about their time with us. As the General Manager, it is certainly a pleasure to hear that our hotel and staff made such a positive impression upon you and those traveling... More 

Level Contributor
19 reviews
13 hotel reviews
5 of 5 stars Reviewed November 17, 2015

I felt like I was going back in time when my job sent me to Jamestown ND one week in November. I was almost dreading arriving at the hotel thinking it would be some small no-frills hotel with a Holiday Inn Express sign. I was wrong! The staff was very helpful. The guy who checked me in asked me for... More 

Helpful?
Thank Jamesmedlock
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear Jamesmedlock, We appreciate you staying with us at the Holiday Inn Express - Jamestown during your recent visit to Jamestown for work. It is important for us to hear how we are doing so thank you for your feedback. Our staff strives to provide a hotel that guests love and enjoy even though we are in a smaller community.... More 

Virginia Beach, Virginia
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 20, 2015

Good bed, nice staff, good place to stay after traveling all day. It is near the Frontier Village where you can see the world's largest buffalo. The Frontier Village is interesting to go through to see how our forefathers and mothers once lived. There is also a live buffalo herd near the village with a albino buffalo, a unique animal.

Helpful?
Thank Mike H
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear Mike H, Thank you for your stay at the Holiday Inn Express - Jamestown. We greatly appreciate the time you took to provide us with feedback about your stay. After a long day of travel it is good to know that you found a hotel where you could relax and refresh. Thank you and we look forward to serving... More 

Dublin, California
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 12, 2015

After me reserving our room in Jamestown, NEW YORK online by mistake, Bethany at the front desk graciously and cheerfully straightened everything out, even calling the New York property to cancel without a charge. She rebooked us into the exact room we wanted and we weren't disappointed with the comfort of the bed or the cleanliness of the room. The... More 

Helpful?
Thank shelrit
Matthew W, General Manager at Holiday Inn Express Jamestown, responded to this review

Dear shelrit, We are certainly glad that you stayed with us and not in Jamestown, NY recently. Thank you for providing feedback on your stay. It is great to hear about the exceptional customer service provided by Bethany. I will certainly let her know how much her assistance made your stay better. It is also great to know that our... More 

Midwest
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 1, 2015

We were on the way home from Canada..and just made it to Jamestown before dark. As loyal HIE travelers, we were glad to see the sign. Waited in the lobby 10 minutes for the clerk/manager to come back to check us in. (Note: He was apparently busy restocking the breakfast room due to the evening Pancakes+ promotion.) The lobby and... More 

Helpful?
Thank MrPr946
IHGCare, Guest Relations Manager at Holiday Inn Express Jamestown, responded to this review

Dear MrPr946, Thank you for taking the time to review our hotel. We are pleased to read that you have regarded the decors at our lobby and public areas to be nice and room and beds to be comfortable and clean. However, we apologize for any inconvenience caused by the lack of microwave and refrigerator in the room and breakfast... More 

Pinehurst
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 24, 2015

We were on the road for 9 hours..we always check trip advisor..this one looked great.. got there..dropped him and luggage off..I went across freeway to pickup some to go food..pre ordered at Applebee's..when I got back he was on phone to front desk?? saying dirty toilet..they wanted to move our room..I said NO..tired..want to just shut down for the night..... More 

Helpful?
Thank Kathleen R
IHGCare, Guest Relations Manager at Holiday Inn Express Jamestown, responded to this review

Dear Kathleen R, Thank you for being an IHG Rewards Club member and giving a feedback about your stay. I am pleased to note that you liked the breakfast service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is... More 

North Dakota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2015

The night duty staff was kind enough to give me a slight discount when I recounted having just come from a horrible hotel experience. I appreciated that gesture. The beds were the best beds we have found in a hotel in years. It appeared nice and clean. The place is kept up very well and offers a nice breakfast, small... More 

Helpful?
Thank handhfencing
Riverton, Utah
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 30, 2015

I travel to Jamestown for work several times each year, this is one of the nicest hotels in Jamestown. The rooms are always clean and well cared for. The lobby and breakfast area always look nice. Clean quite place to sleep.

Helpful?
Thank msieverts
Questions? Get answers from hotel staff and past guests. Ask a question

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