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Quality Inn

2.0 of 5 3251 30th Ave. S, Grand Forks, ND 58201 (Formerly Grand Forks Comfort Inn)
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Quality Inn
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Quality Inn
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101 reviews from our community

Traveler rating
    31
    37
    24
    5
    4
See reviews for
29
26
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gilbert, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you Quality Inn staff for making our stay in Grand Forks comfortable and warm! Your customer service was excellent, welcoming and professional. We were in town from Arizona to visit relatives. Our week-long stay at Quality Inn was during a typical Grand Forks winter. The weather outside was -32, but our rooms were toasty warm. Each and every staff... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Dear lkemrick, Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

2 reviews
4 of 5 stars Reviewed December 25, 2014

Clean newly updated lobby and room I was amazed at the front desk agent Very kind Sweet personality with great customer service skills Made my mother in law and I feel very welcome Room was clean sleep was very refreshing I would recommend this hotel and we will stay here again

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

First, I would like to thank you for taking the time to leave a comment. We appreciate the feedback greatly! The Grand Forks Quality Inn staff takes pride in making sure our guests are happy with their stay. We have been doing some remodeling and updating of our hotel. Look for the big updates coming in the new year. I... More 

Winnipeg, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

We booked the Quality Inn through Hotwire and received a very warm welcome when we arrived. We took the kids swimming and although the pool is small the kids had fun. Unfortunately the jets in the hot tub weren't working but atleast it was still hot. We went out to shop etc and when we arrived back my husband went... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to leave a note about your stay here with us at Quality Inn. We appreciate the feedback. First of all, I would like to apologize for the situation that occurred with the headboard. It could be a VERY scary situation for anyone! We took immediate action on correctly securing it for the future and... More 

Winnipeg, Canada
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed November 9, 2014

We have stayed before and had a ok visit so thought we would try again. I think we will pass from now on. Both times we never had good sleeps, the heater/ac is very inconsistent. One minute your so hot then your freezing. The sheets gave us headaches as all you could smell was a very strong bleach smell. It... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Dear Lin7604, Thank you for taking the time to write a review regarding your recent stay at Quality Inn Columbia Mall. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visits. I have shared your feedback with my entire staff to ensure we handle these types of situations differently in the... More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2014

For those of you looking for a great little place to stay that is reasonable and has all the amenities try out the Quality Inn. The breakfast is excellent. They have eggs, sausage, waffles, fruit, and they have the juices and coffee on hand all the time. The staff are wonderful. I left my silver rose quartz necklace and they... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Thank you so much, Chyanne, for taking the time to leave us a nice little note on TripAdvisor! We take pride in the quality of our Quality Inn. We are glad that you enjoyed your stay with us and found the breakfast, quietness, and comfort of the room to your liking. We hope you choose to stay with Quality Inn... More 

Jarrell, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 17, 2014

Stayed for several days. The staff was friendly and the room was clean. This hotel is a bit dated, but in a great location. The only issues I had was the constant sounds of doors slamming, and the hotel allows large trucks (semis) to park and idle all night in the parking lot which was VERY ANNOYING. The breakfast bar... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Dear TravelSmith75, Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 15, 2014

We checked in at the property, and were initially pleased. Cleanliness of lobby was stellar. Greeting by Front Desk Manager was quite pleasant. Retiring to our room, we found it to be in overall very good condition. We went to dinner, returned to the hotel, and prepared to take some relaxation time in the hot tub. Heading to the pool... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Dear Goin S I apologize for our Hot Tub being out of order for a six hours on Monday 9/15/2014. Our hotel is open 365 days a year and once in a while things do break down and we would have had to close the Hot Tub regardless of the repair people showing up when they did because of the... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed September 6, 2014

We wanted a hotel walking distance to the shopping area of Grand Forks, so our choice of hotels had to be 2 or 21/2 star hotels (that's all there is so close to the shopping area). We stayed September 3rd & 4th, 2014. This is a basic hotel, nothing fancy, the room was very clean. The staff seem to work... More 

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

We appreciate you choosing to stay with us here at Quality Inn and taking the time to write a response here on TripAdvisor. We take pride in working hard to make the hotel a clean and welcoming place to our guests. We want each stay to be the best. I apologize for the length of your check in. We hope... More 

Winnipeg, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 2, 2014

Hotel is average. Rooms need an update for décor. Bathrooms small albeit clean. Ample breakfast selection. Pool highly chlorinated and hard on the eyes. Hallway noise level higher than other properties. Very close to shopping, restaurants, and I 29.

Was this review helpful? Yes
Stephanie G, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to comment on your recent stay at Quality Inn in Grand Forks. I apologize for the noise levels in the hallways and the chlorine issue. Our number one goal is to make our guests' stays at our hotel great. We are in the process of fixing the chlorine issue. If at your next stay... More 

Eagle Rock, Missouri
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

Hotel is modern, clean and convenient to I-29. The staff was very professional and accommodating. This is a perfect moderately priced option while traveling. No restaurant, but many restaurant options within a one-mile radius. I would definitely stay here again if circumstances called for this type hotel.

Was this review helpful? Yes
Rylie S, Guest Relations Manager at Quality Inn, responded to this review

Dear Tony M, Thank you so much for taking the time out of your day to send us your kind words. We take pride in our friendly, clean property and make each an every guest experience and priority. We love that we are able to offer all of our guests a great affordable rate in the middle of Grand Forks... More 

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Additional Information about Quality Inn

Address: 3251 30th Ave. S, Grand Forks, ND 58201 (Formerly Grand Forks Comfort Inn)
Phone Number:
Location: United States > North Dakota > Grand Forks
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 65
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Also Known As:
Grand Forks Comfort Hotel Grand Forks
Comfort Inn Grand Forks
Grand Forks Comfort Inn

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