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Hilton Garden Inn Grand Forks

3.0 of 5
4301 James Ray Drive, Grand Forks, ND 58203
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Hilton Garden Inn Grand Forks
Ranked #7 of 24 hotels in Grand Forks
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132 reviews from our community

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Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed April 25, 2013

The hotel was busy, but staff was accommodating and efficient. Fitness center is sparse, but clean. Our first night the bathroom was short a couple of amenities. The price was a bit high compared to other locations.

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Review collected in partnership with Hilton Garden Inn

BRANDON
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013

The hotel is very trendy. Rooms are clean and beds are comfortable. The dining room was closed before 9:00 p.m. so we did not get to try it out. This would be a good place to stay for any trip to Grand Forks and the surrounding area.

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HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 29, 2013

I would like to take this opportunity to thank you for taking the time to write about your stay on Trip Advisor. Thank you for noticing our great trendy lobby. It is our new open & flexible lobby that will engage you, create social gatherings, everything you would expect "Right Where You Need It". If I or any member of... More

West Fargo, North Dakota
2 reviews
1 of 5 stars Reviewed April 11, 2013

ONE VERY RUDE MALE FRONT DESK ATTENDANT!! He was very rude checking us (and all the other guests) in AND NOT ACCOMODATING AT ALL when our rooms were mixed up and not ready, and it was after check in time! When we asked to speak to a manager he said, “No, she will not be in until Monday.” This hotel... More

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HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 15, 2013

We appreciate your review of your stay during our hotel. We regret that you felt anything but comfortable and welcomed, as this is the standard at our hotel. We regret that our policy does state that we do not allow outside food and drinks in our lobby, but we understand the situation could have been handled better. If you need... More

Travelers are raving about these Grand Forks hotels

Winnipeg, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2013

Very disappointed in the front desk service. Our phone didn't work in the room. We had to use the pay phone. Staff didn't seem to care. They also didn't clean the room as there was a mix up and somehow they had us checking out after one night--Go figger. Breakfast was okay. Waitstaff were attentive. We are Honours members and... More

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See 3 more reviews by northstarshoediva for Grand Forks
HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 10, 2013

I appreciate the review of your recent stay at our hotel. I am truly sorry that you did not receive the quality of servcie you are accustomed to and expect from us. Your feedback is important to us and please let me assure you that we will keep your review in mind to improve our guest experience. We do all... More

Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 6, 2013

I stay at a lot of Hilton Garden hotels. This one lives up to the standard. It's next door to UND, as well as restaurants. They have a great fitness center, comfortable lobby, and a full cooked-to-order breakfast. It's clean, comfortable, and meets the needs of business travelers like myself, but could also see it accommodating young families. I'll stay... More

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HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 10, 2013

I am thrilled you enjoyed your stay with us! You pointed out some of our great highlights of what we have to offer incuding our amazing cooked to order breatkfast. Thank you for the great review. We look forward to having you back at your home away from home soon. More

Wichita, Kansas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed April 3, 2013

This is a great hotel with very helpful staff. It is first class in its appointments and comfort. The sky walk to the University of North Dakota business and Aerospace buildings is awesome. The public area is bright and inviting to guests. Pool is small, but nice and a great hot tub. Nice to have the local paper delivered to... More

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HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 10, 2013

Thank you for taking the time to write a wonderful review. The skywalk is one of our great features especially in the winter. I am so happy we were able to accommodate your friends. We hope to have you back at the Hilton Garden Inn Grand Forks/UND soon! More

1 review
2 of 5 stars Reviewed April 2, 2013

The lobby was beautiful, but that is where it ended. The room was dirty, the beds were dirty and extremely uncomfortable. The management thought taking $50 off of a $270 bill would fix everything. There are many other fine hotels in the Grand Forks area, stay in any other besides the Hilton.

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Review collected in partnership with Hilton Garden Inn

HGIGFUND, General Manager at Hilton Garden Inn Grand Forks, responded to this review
April 10, 2013

On behalf of the Hilton Garden Inn Grand Forks, we would like to thank you for your recent stay with us. I am truly sorry that you did not find your guest room in a condition that is satisfactory and expected from us. Please let me assure you that I did forward your review to the Housekeeping Manager in order... More

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed March 28, 2013

I stay at the Hilton Garden Inn regularly for business. My stays last from 10 days to 6 weeks. I have had great experiences with this hotel. My room is always very clean. I can be a bit messy but the room staff always works around my gear and keeps the place clean. My equipment is never disturbed. The hotel... More

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Bellingham, WA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 26, 2013 via mobile

This is a lovely facility connected to the University. That being said, the hotel employs college students who are probably new to the hospitality industry. The breakfast times were different on the weekdays than on the weekend, but this was not shared upon check in so many people who checked in over the weekend missed breakfast during the week. There... More

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Thompson, Canada
2 reviews
5 of 5 stars Reviewed March 22, 2013

This hotel was exactly what one expects from Hilton properties. Well cared for and superb service. I arrived because I was flyimng out and made a last minute change to beat a storm. Everything was smooth and when the departrure become uncertain the staff were very helpful in ensuring that I was accommodated.

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Additional Information about Hilton Garden Inn Grand Forks

Also Known As:
Hilton Garden Inn Grand Forks Hotel
Hilton Garden Inn Grand Forks Hotel Grand Forks
Hilton Grand Forks
Grand Forks Hilton Garden Inn
Grand Forks Hilton
Address: 4301 James Ray Drive, Grand Forks, ND 58203
Phone Number:
Region: United States > North Dakota > Grand Forks
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Grand Forks
Price Range: $$
Hotel Class:3 star (3*)
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