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Hilton Garden Inn Grand Forks

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4301 James Ray Drive, Grand Forks, ND 58203
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Hilton Garden Inn Grand Forks
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349 Reviews from our TripAdvisor Community

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Traveler rating
    193
    86
    32
    19
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was clean and comfortable (as were the rest of the facilities). The staff was attentive and friendly. We stayed six nights with no glitches. One night there was a minor decrease in wifi performance, but I was still able to work as needed online.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear James, What a great review! Thank you for that! We are so happy that your longer-that-average stay was great! I am happy to report that we are currently working on increasing the speed of our complimentary WiFi. We do not typically have any issues with the internet, however, we want to ensure that we continue to have great internet... More 

Baley, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for my son's wedding and everything was top notch! From the service to the breakfast. We asked for a room to be cleaned and opened early and the staff was on it and seemed happy to do so. I really didn't expect it since check in was 2 hours away still. Would definitely stay again.

Review collected in partnership with Hilton Garden Inn

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HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Tracy, Thanks for the TripAdvisor review! We love weddings and boy is it wedding season! It makes all of our staff smile to see a happy bride and groom and we certainly witnessed that during your event! Our Director of Sales, Brittney, is always prepared to help plan a wedding event. Even when she works with bridezillas, or worse... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

After a long day on the road, this was the perfect stop! Clean, comfortable. The restaurant offered just what we needed. Staff is excellent, especially one young lady working in the restaurant!! Only problem was locating the hotel - street signs not really big and one entrance (roadway) closed due to construction. Will stay again!!

Was this review helpful? Yes
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Storm, Thank you so much for your review! We truly appreciate your business and your comments. We are so happy that we were the perfect stop for you and that you enjoyed your stay. I am sorry that you did have some difficultly locating us. We are very conveniently located near Interstate 29 and Demers Avenue in Grand Forks.... More 

W
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here many times. Jocelyn on the front desk recognised us and called us by our name, very impressed. Being a Diamond member we were immediately handed water and also the breakfast voucher for a cooked breakfast. That was very good the server and cook very pleasant. Room very clean ,hotel quiet. Love it here!

Was this review helpful? Yes 1
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear P, Thanks for your glowing review and for your loyalty to the Hilton brand! I will be sure to share your review with Jocelyn, although, I am sure she has already read it as she is very engaged with customer feedback. We are blessed with a great team at our hotel that genuinely care for our guests and I... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Hilton Garden Inn. This is a quiet clean hotel with friendly helpful staff . The food is excellent . They have rooms to accommodate everyone. If you are by yourself ,family or business or a group of friends. The meals are cooked to order by their own Chef. They have room service and... More 

Review collected in partnership with Hilton Garden Inn

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HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Debra, Thanks for the review! If I didn't know better, I'd think you worked for the hotel! We sincerely appreciate you pointing out several of our greatest qualities and strengths. We strive to go above and beyond for every guest, everyday and we are delighted you stayed with us. Please come back next time you're in the area! Thanks... More 

Elk River
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very comfortable and accommodating hotel and friendly staff. Was attending a business meeting and utilized my points for the stay. Checked in online the day before and was very pleased! Meeting was at this hotel and the meeting room and luncheon served was outstanding.

Review collected in partnership with Hilton Garden Inn

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HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Grneyed, Thank you for your TripAdvisor review! The compliment we receive most often is about our helpful and friendly staff. We are a team of hard-working people that genuinely care for the comfort of our guests. We also wanted to thank you for using Hilton's new e-check in process. It's convenient for the guests because you can choose your... More 

Morris
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn, Grand Forks is an excellent place to stay. The location is very convenient. The rooms are very quiet and comfortable. I highly recommend it to anyone coming to Grand Forks. It is one of the very best in the city.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Robert, Thank you for the glowing review and for staying with us! It appears you've visited Grand Forks several times and you know that you have a choice when coming to town. We are delighted to be your first choice! Give us a call when you head back our way! Thanks again, Cody Bachman Front Office Manager More 

woodbury
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff at this hotel was great! We did not have a good experience with the breakfast. The service is excellent but the food was awful, will not eat at this hotel again. Everyone was so friendly and very helpful

Review collected in partnership with Hilton Garden Inn

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HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Delores, Thanks for your review! We enjoyed reading what you had to say about the great service you experienced, but we are very concerned about your comments on the food itself. We generally receive positive feedback about the food. Something must have went very wrong and I want to ensure we correct the issue. If you have a moment,... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed our trip and stay at Hilton Garden. Price was very good for the value and it is close to Alerus Centre and University of North Dakota. Access to shopping and restaurants is a short drive away.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Cheryl, Thanks for writing a review on TripAdvisor! Most of our guests are surprised by our rates. We are a Hilton branded hotel so you know you're in for great service when you stay with us, but we don't charge an arm and a leg for our rooms like many focused and full service hotels. When you stay with... More 

Marquette, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great experience at this hotel. Very quiet room - slept straight through the thunderstorms! Very clean. Was here for an event in the banquet room. Was one of the area hotels recommended. Would definitely stay here again if ever back in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGrandForks, Front Office Manager at Hilton Garden Inn Grand Forks, responded to this review

Dear Deb, Thanks for taking the time to share your experience! We've had quite a few thunderstorms lately and we are glad that the thunder didn't wake you. Our beautiful lobby is surrounded with large windows. Some guests like to hang out by the cozy fireplace and watch the storms past. Whether you want to sleep through the thunder or... More 

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