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SpringHill Suites Grand Forks

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2837 S 42nd Street, Grand Forks, ND 58201
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SpringHill Suites Grand Forks
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SpringHill Suites Grand Forks
SpringHill Suites Grand Forks
SpringHill Suites Grand Forks
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169 reviews from our community

Traveler rating
    73
    77
    17
    0
    2
See reviews for
59
35
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maple Falls, Washington
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had company training and they set us up here. The property is very clean and well maintained. Staff was OK but not overly friendly and they did have a good breakfast. There are a couple computers for guests but they are in the hallway and one could become quite the spectacle when using them as there is no privacy. All... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I spent a week here am it was fantastic. Clean rooms and friendly staff all around. They had adequate parking a breakfast was always good. Really impressed with how well kept it was. Not sure what else people that are disappointed were looking for but I enjoyed my stay.

Was this review helpful? Yes
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Hello, Thank you for staying and taking the time to comment I am glad you enjoyed your time here Hope to see you again Thanks More 

Minnetrista, Minnesota
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is someone's bad idea. The room had a huge red stain on the carpet between the beds. The lights in the weird bathrooms were energy savers and so dim you could barely see what you were doing. The front desk help was ok. We had a family of 4 and chose the suite with the pullout bed and... More 

Was this review helpful? Yes
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for taking the time to comment. Sorry your stay was not as enjoyable as it should have been I will take everything in to consideration to fix the problems so the next person doesn't have the same 'bad' experience Thanks for staying and have a nice day More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2015

On spring break, a few moms and kids got together for a mini vacation and booked at the Springhill Suites hotel in Grand Forks. Looking forward to the funky decor and hot breakfast. However, this hotel is not family friendly. The staff was unfriendly. We received a warning to keep quiet at 10 pm, which is understandable, however the warning... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Hello, thank you for sharing your comments sorry our hotel is not more family orientated if you are looking for a family suite, contact the country inn and suites next time you are in town they have a lot of room types and maybe one that could suit your needs. nice pool area too thanks for staying and take care More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed April 3, 2015

From the time we arrived, right to departure, the hotel stay was amazing. The front desk staff and housekeeping were attentive and extremely helpful. The breakfast was filling and varied each day (scrambled eggs, bacon, sausage, or biscuits and gravy) with the staples of cereal, oatmeal, fruit; bagels, pastries, juice and coffee.The breakfast area is small which means during peak... More 

Was this review helpful? Yes
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

hello, thank you for commenting and thank you for all the nice things you had to say I am really glad you enjoyed your time here with us hope to see you again soon More 

Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2015

We have stayed at the SpringHill Suites in Grand Forks quite a few times and have always had a great experience. Rooms are always very clean and the breakfasts are great. Love the separated toilet and shower.

Was this review helpful? Yes
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for sharing your comments with us. It is always nice to hear Also, thank you for your loyalty to us and hope to see you again in the near future More 

North Dakota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

The room was clean and modern. Our desk worker when we checked in was nice and helpful. But, the next morning when we ordered more shampoo and towels we had to wait for over an hour. The pool area was clean and they had nice and loungers at the pool area. Amenities overall we good, we didn't have the continental... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for sharing your thoughts about our hotel. I'm glad you all enjoyed your stay here Hope to see you again soon More 

Winnipeg, Manitoba, Canada
Top Contributor
56 reviews 56 reviews
8 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed here for two nights as a family of five. Two adults and three kids. All the staff that we encountered were excellent and very friendly! Check in was quick and easy, the lobby was very clean and I liked the boutique feel. There is a breakfast area and when that is not in use you can still sit at... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

thank you very much for your review we like to hear what you think, so we can take it in to consideration, both good and bad again, thank you for sharing and hope to see you again More 

Bismarck, North Dakota, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

As rewards members, we have stayed at many Springhill by Marriott locations and have always had phenomenal service. The Grand Forks location is an exception. On arrival, we felt as though we were inconveniencing the staff by checking in. On the 2nd day, we were leaving the room for 3 hours and requested towels/minimal housekeeping service and were told that... More 

Was this review helpful? Yes
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

I'm sorry you had a bad experience here we try to have the best customer service possible and suit everyone's needs hope to see you again More 

Winnipeg
Contributor
12 reviews 12 reviews
10 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 23, 2014

It's a good thing this hotel was spotless when we arrived, because housekeeping is almost non-existent. The front desk guy (sorry - cannot remember name) when we arrived Saturday, November 8, was very friendly and VERY helpful. He was there most of the weekend, always with a smile, and always willing to help with any request. Breakfast is provided, and... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for commenting, sorry about the issues with housekeeping on Sunday. I will definitely look into that to see what the deal was that is unacceptable by any standards thanks for staying and hope to see you again soon More 

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