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SpringHill Suites Grand Forks

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2837 S 42nd Street, Grand Forks, ND 58201
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SpringHill Suites Grand Forks
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SpringHill Suites Grand Forks
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163 reviews from our community

Traveler rating
    70
    76
    16
    0
    1
See reviews for
56
34
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • All months
    (163)
  • Mar-May only
    (23)
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North Dakota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

The room was clean and modern. Our desk worker when we checked in was nice and helpful. But, the next morning when we ordered more shampoo and towels we had to wait for over an hour. The pool area was clean and they had nice and loungers at the pool area. Amenities overall we good, we didn't have the continental... More 

Was this review helpful? Yes 1
Winnipeg, Manitoba, Canada
Top Contributor
57 reviews 57 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed here for two nights as a family of five. Two adults and three kids. All the staff that we encountered were excellent and very friendly! Check in was quick and easy, the lobby was very clean and I liked the boutique feel. There is a breakfast area and when that is not in use you can still sit at... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

thank you very much for your review we like to hear what you think, so we can take it in to consideration, both good and bad again, thank you for sharing and hope to see you again More 

Bismarck, North Dakota, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

As rewards members, we have stayed at many Springhill by Marriott locations and have always had phenomenal service. The Grand Forks location is an exception. On arrival, we felt as though we were inconveniencing the staff by checking in. On the 2nd day, we were leaving the room for 3 hours and requested towels/minimal housekeeping service and were told that... More 

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Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

I'm sorry you had a bad experience here we try to have the best customer service possible and suit everyone's needs hope to see you again More 

Winnipeg
Contributor
11 reviews 11 reviews
9 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 23, 2014

It's a good thing this hotel was spotless when we arrived, because housekeeping is almost non-existent. The front desk guy (sorry - cannot remember name) when we arrived Saturday, November 8, was very friendly and VERY helpful. He was there most of the weekend, always with a smile, and always willing to help with any request. Breakfast is provided, and... More 

Was this review helpful? Yes 1
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for commenting, sorry about the issues with housekeeping on Sunday. I will definitely look into that to see what the deal was that is unacceptable by any standards thanks for staying and hope to see you again soon More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Overall we were impressed with the hotel, great room, good location, friendly staff however at breakfast we were absolutely disgusted. Without word of a lie, we literally witnessed staff wipe the floor around the breakfast tables, then seconds later with the very same cloth, wipe down the tops of the breskfast tables. We couldnt believe our eyes. Disgusting. I had... More 

Was this review helpful? Yes 2
Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

First, Thanks for the review Second, that is not proper cleaning. you're right, floor and tables should be wiped/cleaned with different utensils the breakfast staff is very clean and to the point, kitchen is spotless I will make sure this is does not happen again hope to see you again More 

Top Contributor
63 reviews 63 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 9, 2014

This has to be one of the top examples of this chain. New, clean, bright with an inviting staff to match. Let's just say this is far superior to the other hotel I've stayed at in Grand Forks. If I had to find a fault, it's that the location might not be as great if you don't have a car... More 

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Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Great to hear you enjoyed your time here Thank you for staying with us Hope to see you again soon More 

Winnipeg, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 26, 2014

Spent 3 nights here just over a week ago for a little getaway weekend with my husband. It was my third visit but my husband's first so I took note of his comments. He loved the hotel in general and had few issues with it. He liked the breakfast choices especially the homemade oatmeal and the healthy toppings provided for... More 

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Ryan M, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for staying. Glad you enjoyed your stay Hope to see you again soon More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2014

Came to the hotel and found out I accidentally booked at Staybridge. Leeha at the front desk booked me a room at Springhill Suites and called to cancel my Staybridge reservation. She is very good at her job and made me feel welcome plus the rooms are nice too!

Was this review helpful? Yes
mike b, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for staying with us and sharing your appreciation. Leeah will be delighted to hear how appreciative of her you were hope to see you again More 

Seattle area
Top Contributor
51 reviews 51 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 6, 2014

Very nice hotel with modern décor. Great location near UND, shopping, & restaurants. Very comfy beds, separate toilet/sink area away from main bathroom with sink/shower. Nice idea. Lighting in main bath on mirror is poor because of lovely modern design. Marriott needs to fix this design as light points downward to counter top. That is the only negative here. Rooms... More 

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mike b, Manager at SpringHill Suites Grand Forks, responded to this review

Thank you for staying and commenting. Glad you liked it. Hope to see you again soon More 

Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

Hotel is only 5 years old, it's very clean new inside and out. Staff is courteous and eager to please, quiet, free breakfast and just a pleasant experience. Close to Alerus Center and the main shopping strips.

Was this review helpful? Yes
mike b, Manager at SpringHill Suites Grand Forks, responded to this review

Thanks for staying. Glad you enjoyed your time here More 

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