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Holiday Inn Express Hotel & Suites Dickinson

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103 14th St. W., Dickinson, ND 58601
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Holiday Inn Express Hotel & Suites Dickinson
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Holiday Inn Express Hotel & Suites Dickinson
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82 reviews from our community

Traveler rating
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    27
    22
    9
    3
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32
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Senior Contributor
37 reviews 37 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I gave this hotel a favorable rating in the past, but I've changed my mind. I've decided I'm not going to stay at this hotel anymore. It is right next to the interstate. With the cheap construction, you might as well set up your bed in the median of the interstate. I was constantly awoken by the sound of traffic.... More 

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Kevin S. We hate to hear that one of our valued guest were not completely satisfied with there stay. Hopefully after the hotel gets finished with its renovation you will give us another try and we can change your opinion of our hotel More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

working in Dickinson has been great thanks to the hotel and staff at the Holiday Inn Express. if you haven't been to this land of oil please understand that almost every business has an hour better wait and everybody is tired and in a bad mood. when I get done with a hard days work and walk into the Holiday... More 

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Shannonfeland, We so gladly appreciate your kind review, and glad your visit went well! We do our very best to accommodate our guests, including making it feel like we are their home away from home. We hope to see you again soon! More 

Dickinson, North Dakota
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Husband I stayed here a while back for a couples night away from the kids. The front desk girl was friendly and helpful and check-in was a breeze. The hot tub and pool area was clean and not crowded the evening we went. Which meant a relaxing time in the hot tub. The room was clean and comfortable, with... More 

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Jennifer M, Thank you for your five star review. All of us here at the Holiday Inn Express love to hear from our guests , especially when we exceed there expectations hopefully we will see you the next time a break is needed More 

Aroda, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2015

The staff was very friendly. Room care good. The bed looked great after room service. This is the Bake oil area where there are a lot of energy sector employees using the motels but the focus of Holiday Express and Suites is on families. Cost was high compared to other locations because there is money in this area. In fact... More 

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Frank R, Thank you for sending in your helpful review, Now we know what we need to do in order to help make our guests stay better . hopefully you will give us another chance on your next trip to Dickinson More 

Winnipeg, Canada
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 23, 2015

we arrived at the hotel at 1am and were in need of a great sleep. Zack at the front desk was friendly and accommodating, got us a spacious room to sleep 5 people. although the sleeper sofa had definitely seen better days and was not usable the two queen beds worked and everyone got a good nights rest. we left... More 

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Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Parents_of_3boyz, Thank you for your kind review. We love when we hear from a satisfied guest. I will gladly let Zac know what a good job he did at check in . Hopefully we will see you again after our upgrade this year ,we cannot wait More 

Minneapolis, Minnesota
Top Contributor
77 reviews 77 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 21, 2014

I stayed here for a work trip on a Thursday night. The hotel was sold out. I was pleasantly surprised at this hotel and I enjoyed my stay. Room and hotel were clean. Breakfast was better than expected. Friendly staff!

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Thank you for taking time to review our hotel! Our staff is proud of the cleanliness of the rooms and our hot breakfast. We are glad you enjoyed yourself and hope to see you on your next visit to Dickinson! More 

Calgary, Canada
Top Contributor
57 reviews 57 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 31, 2014

Upon checking in as IHG Platinum members, we were told we had been upgraded to suites at no charge. The rooms were large, clean and nicely decorated. The staff was wonderful, exceptionally friendly and helpful.

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear PattiD, Thank you for taking the time to write a comment ,we will let the staff here know that they did a great job with our guests More 

Wampum, Pennsylvania
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

This hotel was everything we expect to get in an IHG property. Upon check in, the young man at the front desk, Zane, found us a better rate than I had booked on the IHG website, then upgraded our room at no extra charge. The room was excellent, very clean and quiet. Although this area is frequented by oil workers,... More 

Was this review helpful? Yes
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear mjc99, We would like to thank you for your comments and we will Definitely let Zaine know what a good job he is doing More 

Baxter, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 1, 2014

Clean room, wonderful breakfast. Kids always love the pancake machine. We were excited about the waterslide, but there is a tough turn that caught the kids off guard and they hit their heads or elbows coming down. Don't go just for the slide. The pool area was nice, though. Close to interstate exit and easy to find. A great start... More 

Was this review helpful? Yes 2
Cherie P, Front Office Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear DEM1988, Thank you for your candid review, We always love to hear what our guests have to say Your comments help us to see what we need to work on and the staff always enjoy hearing what guests liked about their stay More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 25, 2014

On our trip out west we try staying at all Holiday Inns....This was up to par with the others we stayed in. Clean, nice spacious room. We did, however, notice plumbing fixtures to be in used condition. On the morning of our departure, we had NO hot water. When I called the front desk they informed me that I did... More 

Was this review helpful? Yes 2
979Kim, General Manager at Holiday Inn Express Hotel & Suites Dickinson, responded to this review

Dear Cindy T.: I am very sorry for the inconvenience you experienced with us during your recent stay. Our hot water heater was down for a short time and this is a very unpleasant experience. I would like to sincerely apologize for the unprofessionalism of the staff. The staff member will be given training to assist him in ways to... More 

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