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Astoria Hotel & Event Center

2.5 of 5 363 15th St. West, Dickinson, ND 58601
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#9 of 18 hotels in Dickinson
54 Reviews 3.5 of 5 stars
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Astoria Hotel & Event Center
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Astoria Hotel & Event Center
  • Overview
  • Reviews (54)
  • Photos (15)
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54 people have reviewed this hotel

Traveler rating
    26
    10
    4
    6
    8
See reviews for
13
7
1
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After staying in Medora for several nights, we found ourselves with out a hotel! We picked this place on a whim and boy did we score! Obviously brand new, everything is updated, comfy, and clean! Nice bed, sheets, towels, and a spa! Stay here!

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello Missy, I would like to start of by first thanking you for taking the time to leave us with such a great review. Secondly, I would like to thank you for selecting our hotel. It is always a please and a privilege to have guest leave us with such positive review, and to speak so highly of our hotel.... More

Pulaski, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room service is really odd here. They skipped my room service twice now and don't vacuum the rugs regularly. Today, they swept up the tile portion of my room really well, but swept it all out into the hallway. There was a big pile of debris outside my door and several other doors also had this along the hall way.... More

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello, Thank you for taking the time to provide us with some feedback. I am very thankful of you bringing these issues to my attention, but also highly upset of the type of service we have displayed during your stay. This type of service is not the norm of our hotel and is totally unaccepted and I can assure you... More

1 review
1 of 5 stars Reviewed 3 weeks ago

Had a horrible experience! The hotel finish is very nice if they would only clean it. Stayed from Tuesday till Sunday when I finally could not take the filth anymore and had to change hotels. The hallway was not vacuumed once during that time and I was lucky if the room was half cleaned every second day. On Sunday morning... More

Was this review helpful? Yes
Calgary
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Was here for 5 nights with 4 other people. Although my room had been upgraded 2 of the other people I was with had no room/cleaning service for 3 days and I noticed by the last day that the cleaning service was extremely poor. There complimentary hot breakfast was cold the last day. when I brought it to the attention... More

Was this review helpful? Yes
Dickinson
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights. First night I had a broken tv and the bathroom was dirty. Switched rooms after that. For the next 3 nights house keeping never came by. Once house keeping finally did come by they only made the bed. No new towels. The room was never vacuumed. The garbage cans outside the elevators were always over... More

Was this review helpful? Yes
Hanna, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 24, 2014 via mobile

Traveling from southern Saskatchewan to the Black Hills and chose Dickinson as our stopover but when we looked at accommodation availability and pricing, we were shocked! $200+ for a basic room? We had a look on Expedia and the Astoria was available for $160. We quickly booked it , then called the hotel to confirm. We arrived to very friendly... More

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello Laurie, Let me first start of by thanking you for taking the time out of your busy schedule to leave us with such positive review and for speaking so highly of our staff and hotel. It is a pleasure to have you stay with us. However, I did notice that you had an issue with our shower curtains and... More

Westminster, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 20, 2014

I have a confirmation with a late night arrival for July 23 and when I showed up around 12:30, I was told they had overbooked and my reservation had been cancelled. No offer to help find a room in Dickinson by the night staff. I won't book there again. Next time it will be the Hampton Inn.

Was this review helpful? Yes 1
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello Robert H, I am completely sorry about your most recent experience with our hotel. I would also like to deeply apologize for all of the inconvenience we may have caused you on your trip in the Dickinson ND, area. It saddens me to know that we did not find a room for you or even attempt to. I was... More

Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed July 15, 2014

We changed hotels and moved to the Astoria for our stay in Dickinson. Professional and friendly staff. Clean room. We were satisfied with our stay and would book a room at the Astoria again if the need to stay in Dickinson arises in the future.

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello Todd, It is was a pleasure to have you stay at our hotel. Furthermore, I would like to further extend my thank you for taking the time out of your schedule to leave us with such positive review. We take extreme pride in displaying customer service, and believe in going over and beyond in everything that we do. Todd,... More

Novi Sad, Serbia
1 review
5 of 5 stars Reviewed April 4, 2014

We came from Europe and had difficult to choose Hotel In Dickinson, but Astoria is perfect choice. Great and big room, very clean hotel and hospitality staff, who can help you with all questions about area what is very important in this part of US. The best choice in Dickinson for sure.

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello It is an honor and a privilege to have guest like you travelling all the way from overseas. It is also an honor to have you choose the Astoria out of so many other properties in the Dickinson area as your hotel of choice. I am very appreciative of all the great things you had to say about the... More

Sun Prairie, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

We stayed in the Executive Suite while we were there. We had a great jetted tub and amazing shower. Our room was suppose to have a microwave which it was missing. The bed was okay but not great, my husband and I prefer soft beds. Overall we enjoyed the separate sitting area that we had with our room.

Was this review helpful? Yes
Dominic G, General Manager at Astoria Hotel & Event Center, responded to this review

Hello Guest, It is always nice to visit Tripadvisor and to see such positive comments like yours. It is greatly appreciated. I would like to thank you for setting aside a few minutes out of your schedule to leave us with a review. I notice that you had good things to say about the hotel; however, I also noticed that... More

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Additional Information about Astoria Hotel & Event Center

Address: 363 15th St. West, Dickinson, ND 58601
Phone Number:
Location: United States > North Dakota > Dickinson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Astoria Hotel & Event Center 2.5*
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15 photos of this hotel

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Dining (1)
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Amenities

Hotel Class
Official Description (provided by the hotel)
This eco-friendly hotel is 100% smoke-free with jacuzzi suites and extended stay units. Coming in 2013: Exercise room, indoor pool, Managers reception, 15,000 square foot convention facility, along with breakout rooms. Full service amenities. ... more   less 
Number of rooms
172

Questions & Answers

Questions? Get answers from Astoria Hotel & Event Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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