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BEST WESTERN PLUS Heritage Hotel & Suites

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475 15th Street West, Dickinson, ND 58601
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BEST WESTERN PLUS Heritage Hotel & Suites
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BEST WESTERN PLUS Heritage Hotel & Suites
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120 reviews from our community

Traveler rating
    53
    29
    18
    9
    11
See reviews for
30
24
14
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (26)
  • Jun-Aug only
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Palmyra, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well run hotel with wait staff that went beyond to accommodate me. Most of the customers are men working in the oil fields in the hotels around here and the desk clerk made sure I would be safe in my own section on the 3rd floor. She was very nice. The breakfast was okay and the guy who worked it... More 

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hello, Thank you so much for staying with us and it's our pleasure to serve you. Hope to see you soon. Have a good day! More 

Gillette, Wyoming
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel to stay at and a decent price! The staff is always attentive to my needs and the rooms are always clean. If you are looking for a place to stay in Dickinson, North Dakota I would highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Chris, We love to see here and serve you. We really appreciate your business with us. Hope to see you again. thank you so much and have wonderful day! More 

Fargo, North Dakota
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel several times in the last few months. The staff is helpful and friendly. The room is always clean and comfortable. The interstate is quickly accessible and there are decent food options near by. I would definitely recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Melinda, Thank you so much for being loyal to us. And we will make it sure that you will be satisfied every time your stay. Have a wonderful day! More 

Bowmanville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

It was a nice,comfortable stay.The room was ,as are all best western rooms,clean and comfortable.The staff were attentive and friendly,and more then willing and able to offer advice on dining etc in the local area.If I were to find myself in that part of the country again,in need of a hotel,I'd stay there.Breakfast was quite good.It was a pleasant experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Thank you so much that you enjoyed your stay with us. It's our pleasure to serve you. Hope to see you again. Have a good day! More 

chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed two nights at this clean quaint hotel, staff was caring and attentive to my needs.The location was central to all my stops in Dickinson. It is a very clean and home-like atmosphere for a traveler on the road a lot.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hello, Thank you for staying with us and we hope to see you again. From all the staff! More 

Billings
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel is not worth your money. Move on to another hotel. The other Best Western hotels in the North Dakota Montana are very good but not this one. The staff is not knowledgeable and the rooms are very dirty. The bathtub walls have not been cleaned in a while and we had thick soap scum and hair on ours.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Joanna, We are very sorry that we didn't met your expectation, I remembered that while you ate your breakfast I asked you how's your stay ? then you said it was good. Sorry we didn't really know that it was horrible. Hopefully next time of your stay we will make it sure that it will be the best.. More 

New Richmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is always clean and staff is concerned that you are pleased. The breakfast is a little small on choices but well taken care of. Either way I would recommend this hotel to anyone. I stay in hotels at least 10 days a month so it's important to have a nice clean place to stay that is not taking adantage... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Matt, Thank you so much for staying with us, and it's our pleasure to serve you. More 

Jonesboro, AR, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Room, service and amenities were all top-notch. Check in was handled quickly and efficiently. Promptly handled special requests for room availability. Recommend for pleasure as well as business. I really hate being required to post a review and them requiring a minimum amount of letters.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Thank you so much, It's our pleasure to serve you. Hope to see you soon. More 

Liberal, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Best Hotel we have stayed at in Dickinson the last 3 years. We have stayed at 4 different major hotel chains in Dickinson, including Holiday Inn, Hampton Inn, and Quality Inn.By far, this is the BEST.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Thank you so much for your reviews. It's our pleasure to serve you. Hope to see you soon. More 

New Lisbon, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2015

Staff were very helpful on check in, property was very clean through out. Price was decent considering hotel rates in the area. The only complaint I have is the pillows were all very hard so I did not sleep that well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Thank you for giving us review, and we are very sorry that you haven't slept well because of the hard pillow. Let me know on your next stay and we will be glad to serve you to the fullest. Thank you so much and have a wonderful day! More 

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