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BEST WESTERN PLUS Heritage Hotel & Suites

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475 15th Street West, Dickinson, ND 58601
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BEST WESTERN PLUS Heritage Hotel & Suites
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BEST WESTERN PLUS Heritage Hotel & Suites
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128 reviews from our community

Traveler rating
    56
    33
    19
    9
    11
See reviews for
32
25
15
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (34)
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Sidney, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good quality of standard BW motor inns in smaller towns. Attentive staff and surprisingly quiet rooms....even next to the elevator. Pool and hot tub were a bonus (when small children weren't in them).

Review collected in partnership with Best Western

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Rogers City, Michigan
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived with out reservations. We had no problem checking in. The front desk staff was friendly. The room looks nice. It was third floor with two queen beds. The room is decorated nicely and has a microwave and a mini fridge. The flat screen tv is huge. With all the basic cable channels. The pool area and fitness center... More 

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hello, Thank you for choosing our hotel, and we're glad that you like your stay. Hope to see you again. Have a good day! More 

Ridgefield, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice, new and clean but I would not recommend this hotel for the elderly. No hand holds or foot grippers in bathtub, I almost fell. I have stayed at several Best Westerns and I felt this one was overpriced but I also understand this is an "oil boom town".

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Bernard, Thank you for staying with us, and we are very sorry for what happen next time if you will stay here again we will try and make it sure that you get the room with a good grip since all our tub are non -slip design. You have a good day Bernard. More 

Billings, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was very clean and modern, bed was comfortable, and free breakfast was good.The motel was reasonably priced and centrally located. The staff was friendly and helpful. We will definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Front Office Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Thank you for appreciating our staff! Hope to see you in the near future. More 

Kalispell, Montana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent room and furnishings. All employees very pleasant and helpful, especially those working the front desk.. Although not many rooms were occupied slamming doors were very loud. Would stay there again.

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi David, Thank you for staying with us and love to see you again. Have a good day! More 

Calgary
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying at this property was a bit of a disappointment. I waited about 20 minutes to check in while the desk clerk waited on one guest, who then wen to his room, and had to have it changed twice because the floor was too wet from just being cleaned. Meanwhile I was harassed by another patron in the lobby who... More 

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, We are very sorry for what happen, our carpet rooms were little damp time coz we hired a professional cleaning crew to clean all rooms and all over the hotel to makes it fresh for all of our guest. And for the favor that you ask to give you points we gave it to you, even though it will... More 

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice place and quite a surprise. I have not stayed at a Best Western in a while just because most of them have been in need of upgrades and nicer places have been available. This place was very refreshing and very nice. I would stay with the Best Western again without a concern.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Samuel, Thank you so much for choosing our hotel, and we would love to see you again. Have a good day! More 

Rangely, Colorado
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff, clean comfortable rooms. Stayed on 2 separate occasions, and was just as enjoyable the second stay. Complete with pool, hot tub, and fitness room. Was very nice as my home away from home. Would definitely stay again if I needed a room in Dickinson North Dakota.

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Thank you for choosing our hotel, hope to see you again. More 

Palmyra, New Jersey
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

Well run hotel with wait staff that went beyond to accommodate me. Most of the customers are men working in the oil fields in the hotels around here and the desk clerk made sure I would be safe in my own section on the 3rd floor. She was very nice. The breakfast was okay and the guy who worked it... More 

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hello, Thank you so much for staying with us and it's our pleasure to serve you. Hope to see you soon. Have a good day! More 

Gillette, Wyoming
2 reviews
4 of 5 stars Reviewed April 22, 2015

This is a great hotel to stay at and a decent price! The staff is always attentive to my needs and the rooms are always clean. If you are looking for a place to stay in Dickinson, North Dakota I would highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi Chris, We love to see here and serve you. We really appreciate your business with us. Hope to see you again. thank you so much and have wonderful day! More 

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