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BEST WESTERN PLUS Heritage Hotel & Suites

3.5 of 5 475 15th Street West, Dickinson, ND 58601
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BEST WESTERN PLUS Heritage Hotel & Suites
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BEST WESTERN PLUS Heritage Hotel & Suites
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105 reviews from our community

Traveler rating
    44
    27
    16
    8
    10
See reviews for
28
24
13
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (16)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (10)
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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Britney at the front desk was wonderful at her job and helped and talked us through everything and fix everything and is really nice and she was easy to work with. She had us in are room in no time. If I was to come back I would look forward to seeing and having a conversation with Her again!

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Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hello, Thank you for your positive review to us, we highly appreciate it. And hope to see you soon. Manager More 

Watford City, North Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed November 15, 2014

Looked like it hadn't been dusted in a month, microwave was dirty, there was something sticky on the counter, and a bunch of grocery bags in the cabinet, the tray the ice bucket is on is dirty, the night stands next to the bed have sticky drink rings on them, and the chair arms are just nasty. The front desk... More 

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Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Sorry for that happen, and we will work something out for your future stay. Thank You More 

Douglass, Texas
1 review
5 of 5 stars Reviewed November 2, 2014

Britney at the frount desk was very helpfull with my changing scedual. The man and his wife team who cleaned the rooms were excelent, very curtious and professional. The whole establishment was very clean and well kept.

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Thank you for your wonderful reviews to us, we appreciate it and we always want to help our loyal guest. More 

Grand Forks, North Dakota
1 review
1 of 5 stars Reviewed October 21, 2014

Do not stay there--guys partying outside lobby-smoking, drinking. Room sheets were not changed--soft goods in room were dirty-old. Hot tub in room-knobs were off, not working. Bathroom tub faucet was sideways-wouldn't turn. Towels-sheets were old--moved rooms at 10:00 upon arrival-disgusting. Went and got own sheets from laundry room and put on myself.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, We apologized for what happen, if you get a chance please contact me personally and we can make some arrangement for your future stay. Thank you and have a wonderful day More 

Helena, United States
1 review
1 of 5 stars Reviewed October 9, 2014

Canceled one of my reservations and was given the run around by the staff. The issue was never addressed or resolved. Will never stay at the Dickinson North Dakota Best Western again. They even canceled the reservation after confirming it. I received a email three minutes later that they gave one of my rooms away.

Review collected in partnership with Best Western

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Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

I apologize for the situation. Please give me a call directly and I will try to correct it for your future reservations. Thank you Management Staff More 

Colorado Springs, Colorado
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 4, 2014

Enjoyed our stay at this hotel. Rooms were very clean and comfortable. Breakfast was adequate. Staff very friendly and welcoming. Location was perfect for visiting family in the area. All in all, a good stay!

Review collected in partnership with Best Western

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Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Thank you for choosing to stay with us. Positive comments are always appreciated. We hope to see you soon! Management More 

Seattle, Washington
Top Contributor
165 reviews 165 reviews
22 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed October 4, 2014

This property North of I-94 on a very busy interchange offering difficulty of access and then an additional problem of locating the property set back from the street about 80 yards(not easily spotted at night)--access through a muddy parking lot--many Bakken service vehicles parked nearby smelling badly of petroleum(not money)---small Port Couchere entry---only two luggage carts---limited parking that is actually... More 

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Management S, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review

Hi, Thank you for staying with us, I appreciate for giving us reviews. And we are looking forward for your next stay and let me know personally for your concerns so that we can work it out for you. More 

Dickinson, United States
1 review
5 of 5 stars Reviewed September 8, 2014

We always enjoy our stay here!! The staff is always helpful and professional. Checking in and Out is always a breeze, whether or not you have a reservation. The rooms are VERY clean, and the beds comfortable!!! The lobby and breakfast area are very cozy and clean.

Review collected in partnership with Best Western

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Wheatland, United States
1 review
4 of 5 stars Reviewed September 4, 2014

Very nice and well run. People were very courteous. Just a little disappointed that there was no meat on breakfast buffet except eggs. The location of this hotel was not the best,but it was quiet and clean which we appreciated.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 30, 2014

I like the service and also the view.the rooms are very clean and nice.nerby restaurants are across the street so is the mall .The staff Daniel is very welcome and professional .The breakfast was very good I loved the pastry and real eggs and ham.the pool was warm but it could be hotter and having a late checkout til 1... More 

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Additional Information about BEST WESTERN PLUS Heritage Hotel & Suites

Address: 475 15th Street West, Dickinson, ND 58601
Phone Number:
Location: United States > North Dakota > Dickinson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Heritage Hotel & Suites 3.5*
Number of rooms: 57
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