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Kelly Inn Bismarck

2.5 of 5 1800 12th Street North, Bismarck, ND 58501
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Kelly Inn Bismarck
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Kelly Inn Bismarck
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66 reviews from our community

Traveler rating
    10
    19
    19
    7
    11
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Becker, Minnesota
1 review
1 of 5 stars Reviewed 2 days ago NEW

There was a girl at the front desk named Kaydee that was extremely rude. I realize my friend was kind of crabby, but I have done front desk and customer service for a lot of years and she still should have been polite! The lock on our door didn't work we didn't need a key to get in. The first... More 

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I have stayed in allot of hotels, and this is one of the worst. Overpriced, dirty, run-down, and these are some of the better points. The staff is what made this place simply awful. Kept getting reservations wrong, double billing for rooms, employees sleeping in lobby, bad food. Just don't stay here, there are a many better places in Bismarck.

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williston, United States
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

We have stayed here often over the past years and I keep hoping they start doing some updates. This last stay on 12/7/14, started by entering a security door that was propped open with a rock and the entry/hall area was extremely cold, I shut the door. When we got into our room, it was also very cold, so we... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

Double Room was spacious, beds were comfortable and food in Minerva's was great. The shower had no pressure and you could not adjust the temperature of the water and you could not adjust the heat in the room and either had to be on or off.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2014

I have to admit I was crazed when my husband told me how much it was for one night to stay here. I was glad they had a restaurant and bar on site because I hate having to get delivery or get back out after we FINALLY finished for the day. Walking to "Manerva's we discovered that there also was... More 

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Forest City, North Carolina
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 27, 2014

It felt outdated but well kept. My biggest issue was getting help. The front desk, bar, and restaurant never had enough help and it was hard to get service. I ate in the restaurant 2 nights and 1 morning. The breakfast was not my style. I would not stay here again.

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Rowlett, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 18, 2014

From the moment I arranged to stay here with a call from Texas I felt instantly at home (Thanks, Matt!) The rooms are clean and spacious, the restaurant has very good food at affordable prices and an efficient friendly wait staff (thank, Ian!) and the location is splendid as a base to explore the great things to do here. I... More 

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Matthew H, Corporate Trainer at Kelly Inn Bismarck, responded to this review

Thank you for a great review about your stay at the Kelly Inn Bismarck. I am so happy that I was able to make you feel like you were at home and it was great to meet you when you came to check out. It is wonderful to read that you had such a wonderful time not only in the... More 

Fairfield, ND
2 reviews
2 of 5 stars Reviewed October 13, 2014

Stayed only 1 night for business. Didn't spend much time in the room, but when I was ready to turn in for the night I saw a mouse in the bathroom. It was really late and I had to pack up everything to move rooms as I was freaking out. The front desk was very accommodating and moved me to... More 

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Matthew H, Corporate Trainer at Kelly Inn Bismarck, responded to this review

Thank you for taking the time to let us know about your most recent stay in Bismarck. I am very sorry to read that you saw a mouse in your room. It is understandable how you would have been freaked out. I am glad that our desk staff was able to get you into a new room and they were... More 

Virginia Beach, Virginia
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2014

Good location and decent accommodations. Clean and friendly. Good to see places like this traveling cross country. Their beds for this chain of hotels are very comfy. I was skepical at first because of the dark entrance and it shared a restaurant. Good place!

Review collected in partnership with La Quinta

Was this review helpful? Yes
Matthew H, Corporate Trainer at Kelly Inn Bismarck, responded to this review

Thank you for a nice review about the Kelly Inn Bismarck. I am glad to read that you enjoyed your stay and found our beds to be comfy. We do get a lot of compliments on our beds. We look forward to your next visit to Bismarck. More 

Oshawa, Ontario, Canada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2014

Our recent visit to this Inn was only for one night as we were just passing through the area, the Hotel was very clean, friendly front desk staff, the room was very clean, Beds were soft the way I personally like them, My wife likes them firm though she was not a fan of the bed. We definitely go back... More 

Was this review helpful? Yes
Matthew H, Corporate Trainer at Kelly Inn Bismarck, responded to this review

Thank you for your review about your stay at the Kelly Inn Bismarck. It is great that you enjoyed your one night as you were passing through Bismarck. Thank you for the kind words about our hotel and desk staff. I am glad that you found the price reasonable and enjoyed our beds. We all look forward to the next... More 

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Additional Information about Kelly Inn Bismarck

Address: 1800 12th Street North, Bismarck, ND 58501
Location: United States > North Dakota > Bismarck
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kelly Inn Bismarck 2.5*
Number of rooms: 101
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Also Known As:
Kelly Inn Bismark Hotel Bismarck
Kelly Hotel Bismarck

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