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Shell Island Resort

Certificate of Excellence
2700 North Lumina Ave., Wrightsville Beach, NC 28480
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Best prices for: 1 room 1 guest
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Shell Island Resort
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Shell Island Resort
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560 reviews from our community

Traveler rating
    225
    179
    80
    51
    25
See reviews for
228
144
11
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shell Island Resort
See the most recent reviews
Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

My husband and I were married at Shell Island on July 19, 2013 and from the first time we met with Meredith Swicegood to George setting up every last detail throughout our evening, Perfection is the word that comes to mind. Shell Island has a phenomenal team that isn't limited to events. The hotel staff at the front desk, to... More 

Was this review helpful? Yes 1
KevinC485, General Manager at Shell Island Resort, responded to this review

Dear Tasha L, Congratulations on your marriage and we are so excited for the both of you! We are pleased that you had a great experience at Shell Island and hope to see you back soon. George has been here for seven years and he really takes pride in what he does. He and Meredith go above and beyond for... More 

Burlington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

My professional association has used this hotel for several years. The banquet staff is always GREAT. They make every effort to make sure the customer is satisfied. The food is wonderful and the buffet breakfast is excellent. In addition, many members extend their stay enjoying the beach and wonderful scenery.

Was this review helpful? Yes 1
KevinC485, General Manager at Shell Island Resort, responded to this review

Dear Teresa S, Your company is a real pleasure to have at the hotel and we welcome them back every year. We are happy that Shell Island consistently provides an enjoyable experience for you and your associates. Please think of us as well as your vacation getaway as Shell Island provides the best for both work and pleasure. Respectfully, Kevin... More 

Omaha
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

My adult daughters and I are only able to get to the beach once a year for a short time. This year I found online (thru Travelocity) Shell Island Resort. We couldn't have been happier with our time at the beach. All of the people who work at Shell Island were friendly and very customer service oriented. When we checked... More 

Was this review helpful? Yes 1
KevinC485, General Manager at Shell Island Resort, responded to this review

Dear Becky K, We are so happy that you and your daughters were able to join us at the beach. As guest service is a top priority here, I am glad that all of the staff you encountered was delightful. We also have one of the best maintenance teams in the industry, men who are polite and really understand guest... More 

cary, nc
Contributor
17 reviews 17 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 20, 2013

Will try to cover all the things mentioned in other reviews: Location - can't be better, at the end of Wrightsville, it's quiet, not crowded and the views east, west and north are spectacular. Full size windows in the rooms mean you can see the whole beach from your entire living room. Service - everyone we dealt with was very... More 

Was this review helpful? Yes 1
KevinC485, General Manager at Shell Island Resort, responded to this review

Dear twingles2000, Thank you for sharing your experience with us and we appreciate your business. Your comments are valued and will go a long way to help us improve. One of the great things about Shell Island is its location and we take pride in our guest service, a top priority. The rooms will be undergoing a renovation project in... More 

Valatie, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 19, 2013

My family and I just stayed at Shell Island July 2-9, 2013. Although everyone at the hotel is very nice and helpful, I have to say I was disappointed this time. We were here four years ago and it was really great. Our room this time was not super clean and very moldy/musty smelling. I understand we're at the beach... More 

Was this review helpful? Yes 1
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear TCANTU, Thank you for staying with us and we are glad that the staff, especially Brice, was very helpful to you. Guest service at Shell Island is our top priority. We are also delighted that you enjoyed our stretch of beach. Please let me sincerely apologize for the challenges that you faced during your recent visit. The housekeeping staff... More 

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2013

We are a 2 hr drive to Wrightsville and generally do day trips. My mother and 2 young boys and I decided on staying overnight. Shell Island was a less expensive option to enjoy the convenience of staying on the beach. The rooms were a bit dated and seemed more like a time share than a hotel with a separate... More 

Was this review helpful? Yes
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear suzybc14, We appreciate your business and thank you for staying here! Exceeding our guest expectations is our top priority and we are so glad that you enjoyed your stay at Shell Island. The new chef we have has created a new menu that includes fresh ingredients and the new items have been well received thus far. Please think of... More 

nc
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 17, 2013 via mobile

My family stayed here for 3 days. It is a great location on wrightsville. The beach is quiet and absolutely beautiful. The hotel had some kinks but when I talked to Brice I could not have been more pleased with the fantastic service he provided. We rebooked because of him and because once the kinks were worked out, we loved... More 

Was this review helpful? Yes
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear ezwriterNc, Thank you for taking the time to share your comments with us and we are glad you enjoyed your stay. Brice is one of the best when it comes to taking care of our guest needs and we are glad he was able to assist you. Might I inquire what “kinks” you are referring to about the hotel?... More 

1 review
5 of 5 stars Reviewed July 16, 2013 via mobile

3rd year in a row and I have to say the third year has been the best year of them all! It's nice to stay at a resort where each staff member seems invested in whether or not we were having a good vacation. Even the hotel manager stopped to check and see how we were doing as our family... More 

Was this review helpful? Yes
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear travelintrish1978, Thank you for the kind words and the valuable feedback. Guest service is our top priority here at Shell Island and I am thrilled our staff met your needs. Our General Manager delights in talking with our guests at any time and has a passion for their wellbeing here at the resort and in general. The restaurant now... More 

Wrightsville Beach, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2013

I have been to beaches all over the east coast and I have to say: nothing beats the far left end of Wrightsville Beach! Since it’s the last thing on the island next to an inlet you won’t be overwhelmed by people crowding the beach IF you’re at Shell Island. I love it! They give you a parking pass when... More 

Was this review helpful? Yes 1
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear TomB1989, We appreciate your kind words and feedback and hope you will think of us the next time you are in the area. I am elated that the level of guest service was the same for you on this visit as it was the last time you were here. Might I inquire who the young man was behind the... More 

High Point, North Carolina
1 review
4 of 5 stars Reviewed July 15, 2013

I recently stayed at Shell Island for a conference. The location was excellent, very quiet at the end of the island. With an indoor pool, outdoor pool and then a spacious beach my family could stay entertained no matter the weather. The staff were very accommodating, both hotel and conference. The facilities are a little older but very clean and... More 

Was this review helpful? Yes
Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

Dear Laura A, Thank you for your feedback about your recent stay and are so happy your group enjoyed themselves. We look forward to having you back anytime for either business or pleasure when you are back in the Wrightsville Beach area. Please let me know if there is anything else we can do for you. Respectfully, Chris V Guest... More 

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