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Shell Island Resort

Certificate of Excellence
2700 North Lumina Ave., Wrightsville Beach, NC 28480
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Shell Island Resort
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72%
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Shell Island Resort
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    634 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (198)
    Date | Rating
    • English first
    • Russian first
    • Any
    English first
    • All months
      (634)
    • Mar-May only
      (175)
    • Jun-Aug only
      (280)
    • Sep-Nov only
      (129)
    • Dec-Feb only
      (50)
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    There are newer reviews for Shell Island Resort
    See the most recent reviews
    Chicago, Illinois
    Level Contributor
    5 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    1 of 5 stars Reviewed March 8, 2014

    *The carpets in the hallway were worn and dirty looking *Room service came in styrofoam containers in plastic bags *No bellman *Pool looks like something you'd find a a Motel 6 *Kitchens are just a small strip against a wall with a sofa in front of it *Room was not thoroughly cleaned We were so excited to spend our only... More 

    Was this review helpful? Yes 11
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Travelgrl72 Thank you for taking the time to review your visit last summer. Please accept our apologies for any issues that you experienced during your stay as they are not our standard. Since your visit, we have undergone a major renovation with our rooms to update them and make them more modern and luxurious. We have also updated our... More 

    Mount Olive, North Carolina
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed March 6, 2014

    This Resort was excellent. We arrived early & only had a 10 minute wait. The staff are very friendly & professional. They were efficient to the point. Our room was excellent, close proximity to everything was a great convenience. The restaurant was excellent & the service was awesome, the food is delicious & the portions generous. Helen, Mitch, & Jamie... More 

    Was this review helpful? Yes 3
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Deniece C, Thank you for taking the time out of your busy schedule to give us some feedback about your stay. We are so happy that you enjoyed your visit! As guest service is our top priority here at Shell Island, I am pleased to hear that the staff was kind and courteous to you. Helen and Jamie really... More 

    Wilmington, North Carolina
    Level Contributor
    75 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    5 of 5 stars Reviewed February 27, 2014

    My nonprofit organization has been holding a card party at Shell Island for the past 5 years and we are never disappointed. The banquet room has huge windows overlooking the dunes and the ocean and is just lovely. They are good people to do business with, the food is good and we are especially appreciative of George, the food/beverage guy... More 

    Was this review helpful? Yes 1
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Judi S, I am so pleased that your group was able to come back again for your card party. We are the only resort facility with a banquet room with impressive view of the Atlantic Ocean and we are happy people can enjoy the meeting space no matter what the occasion. George certainly has a talent and passion for... More 

    Raleigh, North Carolina
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed February 27, 2014

    George, our host in the conference/meal room we used, was fantastic. Very personable and always on time. Room was nice, bur a little dated (no place for toiletries). Bed was very nice. View from room, fantastic! We'll located! Opening night meal was first class.

    Was this review helpful? Yes 1
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Gary A, It was a pleasure to have your group spend some time with us! George’s enthusiasm for our guests has been a real asset to the resort for the last several years and we are pleases to have him as a part of your staff. The views from our rooms are second to none and I do not... More 

    Cary, North Carolina
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed February 24, 2014

    Our family recently had a memorial gathering/celebration of life for a dear family member who passed recently. It was a very last minute function that my nieces and nephew booked with your resort. We traveled from Cary NC for the night. We had stayed there before 20 years ago. Everyone there was very nice and friendly. I especially appreciate the... More 

    Was this review helpful? Yes 1
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear susan m, Please accept our sympathies for your recent loss. I am very pleased that you and your family enjoyed your stay despite the circumstances. I am especially happy to hear that the staff treated you all very well. George has been with us for many years and he demonstrates his passion for our guests in all that he... More 

    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed February 23, 2014

    We really enjoyed our stay here at the resort. Easy acess to all kinds of things like marshland across the street that people don't really go to enjoy. There you finds all kinds of things. This time we went they're renovating certain units. The room we stayed in was nice, clean had two standard size beds and a his and... More 

    Was this review helpful? Yes 3
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Noy J, Thank you for your business and it was a pleasure to have you visit us! We agree that Shell Island is an ideal location for all sorts of things to do: easy access to the beach and marshland as well as minutes away from the best restaurants and attractions in the area. People would also agree that... More 

    Wrightsville
    1 review
    4 of 5 stars Reviewed February 5, 2014

    Adorable condo with a very dirty tub and rugs.I did not want to get into the tub or shower.I did not want to walk on the rugs without my shoes or slippers. Otherwise really enjoyed my stay. The view of ocean gorgeous. The people were nice. The food in restaurant was hit and miss.

    Was this review helpful? Yes
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear pearsonbonita, We appreciate your business and your feedback. I am pleased that the staff was kind to you during your stay and I could not agree more that we have an outstanding view of the Atlantic Ocean! We hope that you will return to see us again. Please call me at 910-256-8696 so I can ensure that you get... More 

    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed January 25, 2014

    Nice beach front suite with king size bed 1 1/2 baths. Livingroom floorplan was odd and tight but adequate. Eating area will seat four but was more than enough. The kitchen was a plus with the full refrigerator microwave and cook top. Glasswear and cookware are provided How ever the cookware was kinda rusted. When I go on vacation I'm... More 

    Was this review helpful? Yes 2
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear Anthony W, Thank you for staying with us and we are so pleased that you enjoyed your visit here at Shell Island Resort. I agree that Shannon is an outstanding server and she is truly an asset to our team. Also, our chef is always creating new dishes for the restaurant so stay tuned for more great food in... More 

    Raleigh, NC
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    1 of 5 stars Reviewed January 22, 2014

    We just came back from Wrightsville where we stayed at this "resort". We didn't mind that much that room was not very well kept (it was clean), but we open the faucet we could bear the smell of the water! Soon the whole apartment smelled terribly. We couldn't even take a shower it was so disgusting.

    Was this review helpful? Yes 10
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear gotamosha, We appreciate the time that you took to write your review. I want to assure you that management takes your feedback seriously and is working with the Town of Wrightsville Beach to flush the pipes on a regular basis. In addition, each room is now being inspected before a guest is put into it so that there will... More 

    Florida
    Level Contributor
    68 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    3 of 5 stars Reviewed January 9, 2014

    The hotel itself is pretty outdated. The rooms are ok, carpet needs to be changed, furniture too, However they are big and it's nice to have a separate bedroom and 11/2 bathroom, especially for a family. It gets a little noisy at night on the bedroom side, since the rooms are all on the hallway side. One thing that this... More 

    Was this review helpful? Yes 6
    Chris V, Guest Relations Manager at Shell Island Resort, responded to this review

    Dear medoco1, Thank you for staying with us and we appreciate your business. I agree that views are spectacular from the balconies of the rooms! As far as the condition of the rooms goes, the hotel is currently undergoing a renovation project that will be upgrading the rooms this entire off season. The next time you are in the area,... More 

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