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All 36 Winston Salem hotels

University Hotel and Conference Center

3.0 of 5 Hotel   |   5790 University Parkway, Winston Salem, NC 27105 (Formerly Holiday Inn)
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University Hotel and Conference Center
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Ranked #22 of 36 Hotels in Winston Salem
A recent review
4 of 5 stars Reviewed November 28, 2012
dave r Burnsville, Minnesota
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120 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for University Hotel and Conference Center
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Burnsville, Minnesota
2 reviews
4 of 5 stars Reviewed November 28, 2012

I've stayed here everytime I've been in the Winston/Salem area and everytime the staff has gone out of their way to be helpfull and pleasent.The facilities are kept clean and neat as well as the outside lawns and parking lots.I would highly recomend this hotel to anyone that's looking for a first class place to stay in this area. Thanks... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Winston-Salem. We are happy to know that your expectations were met and you enjoyed your stay. Please do not hesitate to contact me if there is anything that we can do for you to make your next visit more enjoyable. Thank you for your business and feedback. Happy... More

South Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2012

Stayed here the night of a football game at Wake Forest University, which is ten minutes from the hotel. Being a Priority Club member, I was upgraded to a suite and it was spacious, clean and I didn't notice much road noise from the sixth floor. At check in, there were two behind the disk, one possibly being the manager... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued Guest, Thank you for choosing to stay at the Hoilday Inn Winston-Salem and appreciate your feedback. My staff and I thank you for your kind words and happy to know that we were up to your expectations. Please do not hesitate to contact me if we can do anything for you to make your next visit more enjoyable.... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 9, 2012

Sent to Winston-Salem for business; and stayed at this hotel due to its location to the Interstate, as well as to Wake Forest U. Great, great property; mostly due to the customer service and over-and-above attitudes of every staff member I met. Arrived late Sunday, and the women at the desk was outstanding, checked me in, gave me a bunch... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued guest, Thank you so much for staying at the Holiday Inn Winston-Salem. We appreciate your feedback and the compliments. Your compliments will be shared with all staff for a job well done. We always strive for customer service and taking care of our guests. We hope to see you in the near future and please do not hesitate... More

Raleigh
Top Contributor
75 reviews 75 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 7, 2012

The good: The hotel is clean and modern in appearance. The rooms were similar in appearance. The location is very convenient for the soccer tournament at the Sara Lee fields and there are enough restaurants in close proximity. The staff was friendly and there was ample parking. The not so good: The rooms with two beds include double beds rather... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued guest, Thank you so much for staying at the Holiday Inn Winston-Salem and we appreciate your feedback. I assure you that, we try our best to accommodate every guest's request. I apologize for not being able to accommodate your needs and I will share that with my staff. Once again, accept my sincere apologies for the inconvenience. Thank... More

Berea
1 review
5 of 5 stars Reviewed September 26, 2012

Our family was "stranded" in NC due to a car accident on our way home from vacation. We were 8 hours from home and left without a vehicle. Holiday Inn went OVER AND BEYOND in accommodating 8 of us, gave us affordable rates, and didn't charge for extras. They even provided rides for my husband as he needed to go... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear Valued guest, Thank you for staying at the Holiday Inn Winston-salem. I am very glad that my staff was up to your expectations. Your feedback is very important to us as we continue to provide the best customer service in town. Your feedback will be shared with staff so that they know how valuable to us. Please do not... More

Top Contributor
53 reviews 53 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 10, 2012

This hotel is not horrible, but don't expect anything spectacular. Don't pay any extra for the "Executive floor" unless it is to get a suite. All they do is put some coffee and bottled water on a table by the elevator - nothing special. We ordered room service and it took forever to arrive. When it did there was no... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued guest, Please accept my sincere apologies for the lack of service you encountered suring your stay at the Holiday Inn Winston-Salem. We take feedback very seriousley in order to provide a better service. Your feedback was already shared with staff for that not to occur again. Once again, accept my sincere apoolgies about the inconvenience and I hope... More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed September 6, 2012

I must begin by saying that this was the nicest, cleanest and most comfortable Holiday Inn in which I've ever stayed. My husband and I checked in on Saturday, 09/01/2012 for 2 nights. While we requested an end room so that we would have neighbors on only one side, this was not available to us @ check-in. With apologies Josh... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear Valued guest, We appreciate your feedback and thank you for staying at the Hoilday Inn Winston-Salem. I will personally share your feedback with my staff so they know how valuable they are. Please do not hesitate to contact me if we can make your next visit more enjoyable. Thank you again for your business and feedback. Sincerely, Diab Bannout More

Zanesville, Ohio
Top Contributor
151 reviews 151 reviews
62 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 4, 2012

My group stayed here for one night on our way to Myrtle Beach. The room was clean and the beds were very comfy. Check in was quick and girl was very nice. The only thing I did not like was the room did not have a mini fridge. We would stay here again. Close to lots of food choices.

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued guest, Thank you so much for staying at the Holiday Inn Winston- Salem and thank you for your feedback. We are making all efforts to ensure customer satisfaction and your feedback will be shared with staff. I thank you again for staying with us and we appreciate your business. We hope to see you in the near future.... More

Asheville, North Carolina, United States
2 reviews
5 of 5 stars Reviewed August 25, 2012

The front desk staff was so pleasant, helpful, and professional..rooms were very nice, comfortable beds, and so clean..we enjoyed our stay and will definately book there again while visiting Winston Salem..They do a good job!

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear Valued guest, Thank you for staying at the Holiday Inn Winston-Salem. I am glad that you enjoyed your stay with us. Our staff always go and above and beyond for customer satisfaction and your feedback will be shared with my staff for a job well done. We thank you again for staying with us and looking forward seeing you... More

Ontario
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 24, 2012

Imagine driving 12 hours, checking in to your hotel room and settling in for the night. Imagine looking over at your child in their bed to find several bugs crawling all over them. Imagine your child running and screaming to the shower to wash them off. Imagine that once your child comes out of the shower and towelling dry that... More

Was this review helpful? Yes
Diab B, General Manager at University Hotel and Conference Center, responded to this review

Dear valued guest, Please accept my sincere apologies about the inconvenience you and your family encountered. I assure you that, we take guest feedback very seriousley as we continue to strive for customer satisfaction. I am very sorry about the expereince you have had staying at the Holiday Inn Winston-Salem and we will do whatever it takes to correct our... More

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Additional Information about University Hotel and Conference Center

Address: 5790 University Parkway, Winston Salem, NC 27105 (Formerly Holiday Inn)
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — University Hotel and Conference Center 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Winston - Salem - University Parkway Hotel Winston Salem
Winston Salem Holiday Inn

51 photos of this hotel

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