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All 39 Winston Salem hotels

Holiday Inn Winston - Salem - University Parkway

3.0 of 5 Hotel   |   5790 University Parkway, Winston Salem, NC 27105
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75%
Ranked #21 of 39 hotels in Winston Salem
Certificate of Excellence 2013
A recent review
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104 people have reviewed this hotel

Traveler rating
    37
    40
    12
    7
    8
See reviews for
36
13
7
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This Hotel was amazing. Josh at the front desk went above and beyond to make us comfortable. If your ever in this area I highly recommend staying here. I travel 9 months out of the year and stay at hundreds of hotels so I know a great hotel when I stay at one.

Was this review helpful? Yes
Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn while in the Winston - Salem area. Yes, taking care of our guest is our top priority! We appreciate your feedback and hope we can be of service to you again in the near future. More

ohio
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here when we took our daughter and her friend to look at Wake Forest University. We arrived in Winston-Salem early and decided to see if we could get into the room to change clothes and freshen up. The front desk indicated that none of their rooms were available for early check in. The girls were able to change... More

Was this review helpful? Yes
Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Guest, Thank you for your recent stay while in the area to visit Wake Forest University. I am glad that your room was comfortable and that our staff was friendly and helpful. I apologize that we were unable to get you in prior to check in time, however in the future if you need a early check in please... More

Greenville, South Carolina
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

With this hotel going to become a Double Tree later on not sure these will transfer over but here is my review for what it's worth. Business trip, first things not marked well to tell you where check in is located hotel staff is Extremely nice & warming although they ask if you are a IHG member even though everything... More

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Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Guest, Thank you for sharing your recent experience during your stay with us here at the Holiday Inn. The fans, TV's and remotes will be replace during the renovations. However, it is our goal to create a comfortable and enjoyable guest experience at all times. With that being said the items mentioned have been address as a team so... More

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I spend about 200 nights a year in hotels across the Carolinas. Recently I stayed at the Holiday Inn Winston-Salem University Parkway while working a project nearby and would definitely stay there again. The room was very clean and in great condition, the onsite restaurant food was better than average, and the elevators were fast (something you notice when you... More

Was this review helpful? Yes
Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Guest, Thank you for your recent stay, we appreciate your feedback. I am glad that we were able to meet your needs in service as well as in other areas of the hotel. I have shared your response with each of the departments mentioned and we look forward to doing future business with you! More

Goose Creek, South Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is very dated, even with the renovations the place still looked very old, especially in commons areas like hallways and elevators. Cleanliness was not a problem but the hall reeked of what actually smelled of cigarette smoke. Restaurant overpriced for what they serve. Only redeeming factor was that I got the room for 60.00 bucks in priceline bid.... More

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Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Guest, Thank you for your feedback. Regarding renovations the hotel has only painted the outside of the building. The lobby area, guest rooms and common areas will take place over the next couple of months. Once completed the hotel will have a modern, up to date appearance that I am sure you will love! We welcome you back to... More

Raleigh, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2014

I have been staying at the HI nearly every week for the past few months. The onsite people are extremely helpful and friendly. They know their guests by name and really make you feel like you are "home" while staying there. The people I would like to recognize in this review are: Josh, Jordan, Polliana (really!), Collete (or maybe it... More

Was this review helpful? Yes 1
Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Vauled Guest, Despite the bad winter weather I am thrilled that our staff was able to make you feel at home while staying here at the Holiday Inn! I have shared this with the staff and we welcome back "home" upon your next visit to the Winston Salem area. More

Lawrenceville, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2013

Due to weather, my original Priceline reservation changed at the last moment - both check-in and check-out dates. The front desk handled the change with cheerfulness and aplomb. Kim S. even coordinated a refund from Priceline for our missed check-in night without even our asking. (I thought that a lost cause.) Thanks Kim and Holiday Inn. Well done.

Was this review helpful? Yes 2
Kansas City, Missouri
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 27, 2013

I stayed at this Holiday Inn in November of 2013. Upon an early afternoon check-in, the gentleman at the front desk told me my room was not yet ready, but he will check to see if another room is available. Fortunately, he found a room on the 6th floor that was clean. The room was your typical hotel room... 1... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear CaribbeanJunkie816, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I certainly appreciate the compliments on the staff and the level of service provided. Most importantly, I would like to apologize that you... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed November 14, 2013 via mobile

We enjoyed our stay except it was noisy didn't really get a good nights rest. Overall stay was good. The front dwsk staff were helpful in recommending a nice restaurant. We would stay again just in another part where hopefully it would be a lot quieter.

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Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Vauled Guest, Thank you for your feedback. I am glad your overall stay went well. Please allow us to be of service to you whenever you are in the Winston - Salem area to turn your plesant night into a great night! More

North Carolina USA
Top Contributor
58 reviews 58 reviews
30 hotel reviews
314 helpful votes 314 helpful votes
2 of 5 stars Reviewed November 11, 2013

Lets start with the good: The hotel was clean The room was large Check in was easy The breakfast was good The shower was wonderful Now for the negative in order of importance: 1. My credit card was billed $20 more than my approved check out paperwork. (phone to call and complain was busy for over 15 minutes) 2. The... More

Was this review helpful? Yes
Latrice J, Director of Sales at Holiday Inn Winston - Salem - University Parkway, responded to this review

Dear Vauled Guest, Thank you for choosing the Holiday Inn during your recent trip to the area. We appreciate your business! I am glad to hear that there where parts of your stay that was good. Unfortunately, we fell below your standards in other areas. The items you mention have been address to management and staff. We are in the... More

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Additional Information about Holiday Inn Winston - Salem - University Parkway

Also Known As:
Holiday Inn Winston - Salem - University Parkway Hotel Winston Salem
Holiday Inn Winston - Salem - University Parkway Hotel
Holiday Inn Winston Salem
Winston Salem Holiday Inn
Address: 5790 University Parkway, Winston Salem, NC 27105
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 39 hotels in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Winston - Salem - University Parkway 3*
Official Description (provided by the hotel):
The Holiday Inn Winston-Salem- University Parkway is located close to a wide variety of activities and local attractions, from touring the local wine vineyard to spending the day tracing back history in Old Salem. Families can enjoy visit the hands-on children's discovery museum SciWorks, and for those fashionista divas the Hanes Mall is the largest mall in the state of North Carolina (as well as one of the top 5 along the entire eastern U.S. coastline. Among the other fanfare that downtown Winston-Salem is able to offer travelers is the popular eclectic art district, restaurant row, Hanesbrands Theater, and numerous local vendor store fronts. The hotel is within 2 miles of Wake Forest University and about a 10-minute drive to Winston-Salem State University and Salem Women's College. Teams will appreciate having both the tournament-sized Sara Lee Soccer Complex and BB&T Field just down the street, along with the many sports fields housed on either of the two major university campuses mentioned above. Corporate guests will appreciate the Holiday Inn Winston-Salem-University Parkway's proximity to a long list of corporate clients housed just behind the property in Madison Park (business park), such as: Blue Cross/Blue Shield, BB&T, Vulcan Materials, Wilco Hess, Hanesbrands, Champion Industries, Rock-Tenn, Blue Rhino, American Red Cross, Amarr Garage Doors, and Cook Endoscopy just to name a few of the larger corporate groups. Medically speaking, we are central to both the Wake Forest University Baptist Hospital and Forsyth Medical Center. Few hotels in Winston-Salem are able to compare to the amount of amenties we are able to provide for our guests. For starters, guests are able to enjoy the convenience of complimentary Wi-Fi access throughout all public and guest room areas the hotel. Recharge and get bikini-ready in our recently renovated fitness center updated in order to include ultra chic elliptical, treadmill, and stair-master machines (so that you won't have to miss a beat being away from your home workout facility). Reward yourself after your workout and show off your hard work outside at our large, seasonal outdoor pool. ... more   less 
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