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DoubleTree by Hilton Hotel Winston Salem - University

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5790 University Parkway, Winston Salem, NC 27105 (Formerly University Hotel and Conference Center)
Best prices for:1 room 1 adult
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DoubleTree by Hilton Hotel Winston Salem - University
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40 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The atmosphere at this hotel was very inviting. The lobby was very upscale in its decor. Friendly and pleasant staff. The only downside was that there was no alternative to pork meat products but a turkey sausage link that was not appealing, otherwise breakfast was good.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank B A
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago NEW

I would have to say that the staff, both at the front desk, and in the restaurant were very pleasant and accommodating. The room was spacious, clean and the bed was extremely comfortable. The television was top of the line and extremely large for the size of the room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Duncan M
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Duncan: Thank you very much for making us a stop on your travels and for taking a moment to complete our survey. I am glad we were a good fit and appreciate all of your kind words. If there is any constructive feedback that could have improved our rating to a "5", we would welcome it. We look forward... More 

Baton Rouge, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very great experience, they think of everything and the cookies are great too. The food was very good. All of the staff had smiling faces and every time I pasted one they asked if everything was okay or if I needed something.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ken B
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Ken, I'm glad to hear about your experience and appreciate your taking the time to share this on TripAdvisor. Thank you for the opportunity to be your home away from home. We look forward to the next opportunity your travels lead you back to our hotel. At your service, Josh Rubio General Manager DoubleTree by HIlton Winston Salem-University josh.rubio@hilton.com More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent facility,very clean, safe. This was a business trip with reservations made through our commercial food equipment buying group director. Can't rate the value as I never saw the room rate. Was impressed with the fact I was located on the 6th floor, Hilton Honors Floor. Upon arrival, 4 of us, were greeted and very pleased with check in. Most... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank G A
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear GA, As we build our professional base, along with our leisure base, of travelers, I was really appreciative of your response while reading it this morning. Thank you for taking the time to do so. I am glad we are a right fit for you and hope others in your organization feel the same way. If we can further... More 

Indian Trail, North Carolina
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a convention in Winston Salem last week. Our entire group was booked at the Double Tree. From the minute we walked in the door I had a wonderful experience. The lobby is modern, beautiful, and very clean. Brodie, one of the managers actually checked us in. He went above and beyond to make the check in process fun,... More 

Helpful?
Thank Megan_Masters
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Megan, We were so glad to be a part of your convention. Thank you for allowing us the opportunity and for taking a moment to share your experience on TripAdvisor. I greatly appreciate your comments about Brodie. I am lucky to have him on my team and will take a moment to not only recognize him, but to give... More 

Columbus, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I visited Wake Forest University over the weekend. We were looking to stay close to campus and noticed this hotel property (formerly University Hotel) had changed to DoubleTree. It is AMAZING what has been done to the hotel. They have thought of every little detail. The lobby, elevators, hallways and rooms look amazing and give vibes of... More 

Helpful?
Thank Porter_Pat
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Pat, I hope your visit to Wake Forest. Thank you for allowing us the opportunity to be your choice while visiting WFU. Thank you for the kind words. We have put alot of time and energy into developing our hotel, the team and our product. I agree, our ownership has done an amazing job with the renovation and conversion. Please... More 

Orlando, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Doubletree a little over a week ago. This is a great place to stay in Winston Salem. It's not far from decent restaurants and shopping. The room was clean and comfortable. The staff here are wonderful especially Tina at the front desk and her manager Mr. Brodie. They made sure I was satisfied with my stay... More 

Helpful?
Thank Candace S
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Candace, Thank you for taking a moment to share your experience with us on TripAdvisor. I am glad we are a good fit for your travel. I look forward to sharing your comments with Mr. Brodie & Ms. Green. They are wonderful and I am very fortunate to be a part of their team. Thank you for the note... More 

Mount Vernon, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The newly-renovated rooms at this hotel are excellent. Beds are very comfortable; baths are very clean. The staff are friendly and accommodating. On top of all that, this hotel charges a very reasonable rate.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ida D
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Ida, Thank you for letting us know the efforts we have been putting in are showing results. We appreciate all of your kind words and I am glad we are a good fit. I look forward to the next time you are with us. Please ask for me at the desk, as I would like to thank you personally.... More 

Columbus, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

We are Hilton Honors members so we always look for Hilton hotels during our travels. We selected this hotel knowing nothing about it. However, upon our arrival, we were simply astonished! This DoubleTree far exceeded our expectations! From the moment we stepped into the lobby and was warmly greeted by the staff, our experience only got better. The lobby is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Warren A
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Warren, We greatly appreciate such a wonderful review. Thank you for being an HHonors Member. We know the loyalty it takes to be a Gold Member. I am glad we are a good fit and appreciate all of your kind words. We look forward to the next opportunity your travels lead you back to our hotel. I look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Awesome place to stay. Very modern. Great staff and excellent restaurant that supports a homeless kitchen. The place is brand new and is located by many shops and restaurants. I would highly recommend this place to anyone traveling to the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank seanj391
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Sean, Thank you for the wonderful review. I am grateful for your kind words and appreciation. I will share your feedback with our teams. If I can be of any service, please don't hesitate to reach out. Sincerely, Josh Rubio General Manager DoubleTree By Hilton josh.rubio@hilton.com 336-767-9595 More 

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