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Embassy Suites by Hilton Winston - Salem

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460 North Cherry Street, Winston Salem, NC 27101
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1 room 1 guest
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Embassy Suites by Hilton Winston - Salem
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465 Reviews from our TripAdvisor Community

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Traveler rating
    200
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    60
    36
    29
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158
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Spanish first
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English first
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    (465)
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    (97)
  • Jun-Aug only
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    (92)
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Baltimore, Maryland, United States
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at Embassy Suites last weekend to carry daughter into HPU for her Freshman year! Smooth check in process as Hilton Honors member! After long drive, was good to check into spacious, clean room with comfortable bed. Clean bathroom....great stay! One of the highlights of the stay was the morning breakfast buffet! As I waited for my fresh omlet to... More 

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a total of two weeks this summer on the 9th floor with my husband and golden retriever. The room is nice and spacious and very clean -- dining area, living room, desk, Keurig, refrigerator, microwave, 1/2 bath in living area, bedroom with bathroom separate. My only complaint with the room is that it is a very dark,... More 

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Indianola, Iowa
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in and were very pleased with the room but the service here is just ok. Ranges from being out of items they advertised having like laundry soap and stamps , being given wrong information about future availability to waiting til evening to get rooms cleaned. Would try it again but not up to Embassy Suites standard.

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Newton, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The great thing about the ES brand is the suite concept, manager's reception, and breakfast. This hotel is located in a part of the downtown area that in my view suffered from a car-oriented convention center redevelopment approach. In other words, even though it's in a walkable downtown, the building and adjacent developments could be anywhere. The staff are friendly... More 

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Charlotte, North Carolina
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was very clean the restaurant had the nicest people ever. James the omelet maker was awesome. Our server Ms Betty Sumner was the BEST!. We ate lunch and she was very courteous and kind, she smiled the entire we were in the restaurant. Ms. Lynda at the front desk was pleasant but without smiling.

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Pennsylvania
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived during the early evening and check-in was uneventful. I've stayed at the brand before and am familiar with the evening reception of lite self serve snacks and iced tea or lemonade refreshments. Except here the bartender serves the free drinks but layers dollar bills in front of the drink containers soliciting tips for the free reception snacks and... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room is very spacious and overall nice. The furniture is dusty and my son found a huge cob web behind the curtain. You can also hear lots of street noise We heard a fire truck go by twice. There is also no parking and they do not pay your parking fee at the garage next door.

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New York City, New York
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had tried an airbnb but that didn't work out (the host's kitchen was extremely dirty and I didn't feel comfortable staying there as a result...if you touched the fridge handle to open the door, your hand was left all sticky...and don't ask me what the scene was like inside the fridge!!!)...so I was lucky enough to find a room... More 

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United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay here. The staff was very pleasant and helpful. The evening reception was lively. Do think that area should be updated. The town is just great!! On 4th street (just next to the hotel), there are numerous restaurants and most with outside seating! It was charming!

Review collected in partnership with Embassy Suites Hotels

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Homestead, PA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

James Banks and Ed Hernadez were the most accommodating employees at that location. James is an excellent cook and the omelets at breakfast were outstanding. Ed always checked with daily to make sure my room was cleaned and stated if I needed anything else to let him know. Hats of to both of them for a job well done. Ms.... More 

Review collected in partnership with Embassy Suites Hotels

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