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All 39 Winston Salem hotels

Embassy Suites Hotel Winston-Salem

3.5 of 5 Hotel   |   460 North Cherry Street, Winston Salem, NC 27101
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Embassy Suites Hotel Winston-Salem
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Ranked #8 of 39 hotels in Winston Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Jackie B Annandale, United States
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240 people have reviewed this hotel

Traveler rating
    102
    85
    29
    13
    11
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80
18
10
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Annandale, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've always been fortunate to have top notch service and an overall great experience at Embassy Suites in Winston-Salem. Friendly staff, good food, very good atmosphere. I do wish there was a closed in each of the bedrooms of a two-bedroom suite. That seems to have been a remodeling miscue.

Review collected in partnership with Embassy Suites Hotels

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New Bern, NC, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed stay very much. Breakfast buffet and evening drinks is why we stayed. Rooms were clean, beds comfortable, easy access to everything. Loved Shawn the bartender. Rogan at check end was very polite, funny and we enjoyed talking to him at checkin and checkout. Very accommodating.

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Asheville, NC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

You will enjoy your experience at Embassy Suites in Winston-Salem. The staff are excellent at their jobs and they focus on superior customer service. We enjoyed the free breakfasts and the evening gatherings. The rooms were clean and I had a great night's sleep in the comfortable bed. Valet staff made parking a breeze, and the bellman who assisted us... More

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Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Will definitely stay here again if we travel to the area!! Very clean. Wonderful breakfast and Happy Hour! Very pleasant and helpful staff. Within walking distance to many great restaurants! Conference facilities were great too!!

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Johnson City, TN
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great place to stay! Fantastic staff that went farther than the extra mile for my family! Clean rooms and great atmosphere! I told them i may need to stay an extra night, depending on what our daughters doctor said. I was told that they were booked solid but would see what they could do. A staff member found... More

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Greenville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The bed was very comfortable and the room was quiet. The furnishings were not brand new, but decent. It was $12 per night to park, but that is based on its location in the downtown area. There are great restaurants in walking distance. I would definitely consider staying here again.

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Stacy, MN, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff at the hotel were very friendly and ensured the accommodations met my needs. The rooms were very spacious and clean and were set up nicely for business and pleasure. I also enjoyed the complimentary breakfast and evening reception. I would definatly stay here again if possible.

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Nassau, Bahamas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Staff did not demonstrate anticipatory service. There was a feeling of token service as opposed to a genuine sense of interest. I expected more from this brand. Staff did not appear very knowledgeable about operational efficiency, and could not relate to common questions such as cost of town car to airport or even the estimated time. The was no sense... More

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South-Central Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice atmosphere, clean, organized, and spacious. I turned the climate control fan to the third setting and it gave a nice hum. Being from the country I'm not use to the traffic noise so I knew to try to combat it and it worked perfectly. I did have a room with a street view instead of the lobby and... More

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your inspiring review of our Embassy Suites Winston-Salem! I am so glad that you were able to have a great experience at our hotel and feel the culture and mood that surrounds downtown Winston-Salem. We certainly hope you can stay with us again in the future! Sincerely, More

Atlanta, United States
1 review
3 of 5 stars Reviewed March 18, 2014

I stayed at this hotel for business and would not stay here again. Got stuck in the elevator after check-in and found out maintenance folks and rooms service comes across the street from the Marriott.

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for taking the time to review our hotel. I am sad to hear the you experienced issues during your stay. Some of our staff share duties across the complex which does consist of both hotels and The Benton Convention Center. We make efforts to efficiently serve our guest and will continue to improve on those aspects to better... More

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Additional Information about Embassy Suites Hotel Winston-Salem

Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Winston Salem
#9 Business Hotel in Winston Salem
#11 Family Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Winston-Salem 3.5*
Official Description (provided by the hotel):
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 
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