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All 39 Winston Salem hotels

Embassy Suites Hotel Winston-Salem

3.5 of 5 Hotel   |   460 North Cherry Street, Winston Salem, NC 27101
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Embassy Suites Hotel Winston-Salem
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77%
Ranked #10 of 39 hotels in Winston Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Roderick J C Thompson Station, United States
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277 people have reviewed this hotel

Traveler rating
    116
    99
    31
    15
    16
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96
24
10
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Thompson Station, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff was very welcoming and friendly all the way around. Had a great experience. The managers reception was great and the bartenders were fantastic. I ended up eating at the bar for dinner and my salad was great. I'm a Hilton Honors person so I always try and stay at one of their properties. Hilton does a great job... More

Review collected in partnership with Embassy Suites Hotels

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Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff at this hotel is awesome. From the valet, to the bartender, to housekeeping staff, to the management everyone was awesome. The weekend was very busy, we were there for NAM pageant. I had a few challenges with the room: the furniture was stained (didn't use), dirty shower curtain (replaced), stains in carpet (switched rooms). Forgot things in my... More

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Winston Salem, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have never had an experience like this at this grade hotel. I booked the room for my sons birthday. He is Autistic and loves nothing more than staying in hotels and travel. It really brings him out of his shell The front desk person did not seem pleased to see me nor care my room was not ready and... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Columbus, Ohio
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I could write a short novel of all the things that that are wrong here, but let me focus on the high points.... - Room size: great. They took two smaller rooms and made a full-size 2-room suite out of it. - Room amenities: Poor. Doors don't close, furniture is old, dated, and cheap. - Service: God-awful! This is apparently... More

Was this review helpful? Yes 2
Princeton, New Jersey
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was in a good location and who doesn't love having a suite AND hot breakfast?! I did not receive the room type I requested and didn't get an apology for it but I'm pretty easy as long as there are enough sleeping surfaces. What would have made it better is if the room was fully stocked with the... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the staff was very helpful. I heard complaints about the elevator service but did not experience any problems myself. There were plenty of good places to dine very close to the hotel which was great. The hotel was completely booked so at times it seemed the staff was overwhelmed during the breakfast period and could... More

Review collected in partnership with Embassy Suites Hotels

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Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has large rooms, good facilities, and is good offerings. However, it is on the edge of dropping to a 3 star hotel. It is showing signs of age, maintenance is not being kept up, an okay business hotel but appears to be on the way down instead of on the way up.

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Winston Salem, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay. Our suite was clean, they provided extra pillows and linen in a timely fashion. The work out facility was adequate with machines and free weights. And the hot breakfast had the best grits for a restaurant!

Review collected in partnership with Embassy Suites Hotels

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New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment we pulled up to the valet till we left, every staff member at the hotel was friendly, polite and genuinely seemed happy to help. The free breakfasts are a great way to start the day and the happy hours are a welcoming addition to start the evenings. Keep up the great work!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Wytheville, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great stay! Wonderful experience! The made to order breakfast was wonderful. The staff was friendly and accommodating. Elevators were quick and efficient. Wish I had known about parking deck cost before I arrived but that may be my fault.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
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Additional Information about Embassy Suites Hotel Winston-Salem

Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Winston-Salem 3.5*
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Winston Salem #13 Family Hotel in Winston Salem
Hotel Class
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 
Number of rooms
146

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