We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Winston-Salem

3.5 of 5 460 North Cherry Street, Winston Salem, NC 27101
Hotel deals
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Embassy Suites Hotel Winston-Salem
Professional photos View all
Browse nearby
Embassy Suites Hotel Winston-Salem
Write a Review

335 reviews from our community

Traveler rating
    135
    108
    42
    26
    24
See reviews for
110
31
12
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (60)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (61)
All months
NJ
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Embassy Suites in downtown W-S is a mixed bag. Location is great for downtown. Plenty of parking in the deck but $9 a day. Rooms are older but clean. Bathroom large and shower curtain clean but tiles could use mildew remover. Towels clean and soft. Bed comfortable and clean. Kitchen area clean and open. Living room area clean. Pull... More 

Was this review helpful? Yes
South Florida
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this property many times when in Winston-Salem. We get the 2 bedroom/2 bath suite since we are usually a party of 4 or 5. The rooms are very roomy, clean and have the usually amenities. The staff is extremely friendly and helpful. The breakfast is wonderful, the happy hour is a nice touch too. Its not... More 

Was this review helpful? Yes
New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is right next to the Stevens Center. We love to stay here when we come down to see our daughter perform there. Restaurants and bars right across the street, a great coffee shop a block away, and walk to CVS for forgotten items or wine or beer for happy hour. Street parking within a block or two always... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Evansville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this place. The amenities were excellent as was the food. The free cooked-to-order breakfast had about everything you could want. I was there for business and the lunch provided by the hotel was great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Little Rock, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms are run down and smell old. The rooms need to be redone and brought up to Embassy level. The bathroom are falling apart and smell like mildew. The staff is very good. If they redo the rooms I may stay there again but for what they charge there are better places to stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarasota, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a comfortable and very roomy suite! Super comfortable. Fridge is small and tends to ice up anything put into it. Only type of covers provided are heavy comforters which is great if you like the room temp set at 65, but too much if you prefer it less frigid.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at this hotel in the early evening. Upon walking in the room we were greeted with a "goopy" substance on the table and nite stand. When we walked into the first bedroom of our suite, we were faced with the sheets hanging off of the beds at a weird angle- not tucked in at the foot. This caused... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your review. I regret to hear that you experienced these housekeeping issues. I apologize for this experience. This is not up our standards and know we can improve on these efficiencies with training new staff members. Please fell free to contact me anytime at your convenience. Sincerely, More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Um...no the mattress cover does not go over the top sheets in two out of our three beds in our three room suite. Nothing like going to a hotel and having to remake your own beds correctly. Counter tops and tables, dirty...grossest hotel we have been to this week in North Carolina...and this is our sixth for the week. Hampton... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your review. I am embarrassed that you experienced these housekeeping issues. I apologize for this experience. This is not up our standards and know we can improve on these efficiencies. Please fell free to contact me anytime at your convenience. Sincerely, More 

Atlanta GA
Top Contributor
96 reviews 96 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had planned to stay in Chapel Hill, but the traffic was so bad we changed at the last minute. Paid $179 for 2-queen beds (senior rate) - it was $10 more if we wanted a king bed. Parking was an additional $15. The hotel was in need of updating, and furniture in room was in very bad shape. We... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your review. I regret to hear that you experienced issues with your suite. I apologize for this experience. We are excited about room renovations in the near future in 2015. Please fell free to contact me anytime at your convenience. Sincerely, More 

NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Our first night was great - friendly and very helpful reception. Extremely spacious room, with unlimited water/sodas/snacks from vending machines on floor, because we are Hilton Honors members. Nice perk, and the machines seemed to be well-stocked throughout our stay. The weekend came, and so did the busloads of convention guests - at times, overwhelming. Housekeeping and maintenance also needed... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your review. We certainly will do everything we can to get you an outside facing room during you next stay. Please let us know when visiting. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hotel Winston-Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Winston-Salem

Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Winston-Salem 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Cheap Tickets, Hilton Hotels, Expedia, getaroom.com, TripOnline SA, Hotels.com, Odigeo and Tingo so you can book your Embassy Suites Hotel Winston-Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#12 Business Hotel in Winston Salem

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (14)
Viewed
Business center/function rooms (5)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (5)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay