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All 39 Winston Salem hotels

Embassy Suites Hotel Winston-Salem

3.5 of 5 Hotel   |   460 North Cherry Street, Winston Salem, NC 27101
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Ranked #16 of 39 Hotels in Winston Salem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
uncwmel10 Raleigh, North Carolina
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298 reviews from our community

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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Raleigh, North Carolina
Top Contributor
96 reviews 96 reviews
20 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a summer wedding, which was held at the nearby Millennium club. The walk was very easy and quick. The hotel is large and connected to several other hotels, which share a parking deck. The parking deck was under construction, so it was a little difficult to figure out how to enter and park when... More

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 1 week ago

Hi Travelers, please check your bill when you leave the hotel and when you get your bank statement to make sure that you were not overcharged! I confirmed checkout dates and one night was already prepaid and I was to pay for my second night. They charged my card for three nights which caused my account to go into overdraft.... More

Review collected in partnership with Embassy Suites Hotels

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Largo, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The room stinks of smoke, the breakfast bar was under stocked and I even had to show the manager several slices of moldy bread near the toaster. I hope they improve their experience... I will be considering other lodging if I come through Winston-Salem again.

Was this review helpful? Yes 1
Chicago, IL
Top Contributor
65 reviews 65 reviews
50 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

WHY DID STAY HERE? I wanted a hotel downtown and it seemed the options were the Marriott and the Embassy Suites across the street from each other. I thought both were pricey for Winston-Salem. As I recall, Embassy Suites was a tad more expensive but when considering their best-in-the-business included breakfast and the added bonus of a happy hour, my... More

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charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

overall experience was very good , the hotel staff was courteous and very helpful. In spite of the number of attendees at the convention, they were attentive to our every need. Their knowledge of the surrounding areas and events were extremely helpful.

Review collected in partnership with Embassy Suites Hotels

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2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The pros: Attached to the nearby convention center. The cons: On multiple visits rooms have smelled like unremodeled former smoking rooms. Breakfast area was not staffed properly for being at capacity due to several nearby conventions. Rooms need to be refurbished. I suggest staying in the Marriott across the street. You'll buy your own breakfast, but you'll know what to... More

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Missoula, Montana, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I travel 70% for my job and have never stayed at a worse hotel. I recently went to Winston-Salem, North Carolina to visit my father for family vacation. I checked in at the Suites in WInston Salem the evening of August 27th. The front desk clerk did not mention that the air conditioning was out in the building and the... More

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

I regret that you experienced issues during your stay and well after your stay. I do understand you have been contacted, and we were able to find some resolve to the issues experienced. I truly apologize for all the inconvenience that were encountered. Sincerely, More

Charleston, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I wish we would have been able to stay at Marriot. Asked for a smoking room and was told we were in one, then get his with a $250.00 fine for vaping in our room. Asked for extra coffee and sugar and was told it would be brought up, never bothered to bring it. Maid service was a joke. Stay... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

I regret that you experienced issues during your stay. feel free to contact me at your convenience so we discuss in detail. Sincerely, More

Santa Rosa Beach, Florida
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Winston Salem Embassy Suites for one night after a wedding reception. We chose it because of its close proximity to the reception venue, and the fact that it was $80 a night cheaper than the Marriot across the street. We checked into the hotel after the wedding, left our luggage in the car... More

Was this review helpful? Yes 1
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

I regret that you had issues during your stay. feel free to contact me at your convenience. Sincerely, More

Meridian, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was an ok hotel. The desk staff and valet was very good. The additional breakfast and evening snacks was also good. Thats where it ends being very good. Management is rude, rooms are not very classy, I have seen better bathrooms at a motel 6 for a third of the price. Refrigerator was iced up air was broken, rooms... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

I am glad that our front desk staff and valet delivered quality service, but I regret that you experienced issues during your stay. feel free to contact me at your convenience so we discuss in detail. Sincerely, More

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Additional Information about Embassy Suites Hotel Winston-Salem

Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Winston-Salem 3.5*
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites

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