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Embassy Suites Hotel Winston-Salem

3.5 of 5 460 North Cherry Street, Winston Salem, NC 27101
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Certificate of Excellence 2014
Embassy Suites Hotel Winston-Salem
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Embassy Suites Hotel Winston-Salem
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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New Bern, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

Spent Saturday night here while visiting my Wake Forest University student. It was a great stay. Tim at the front desk made our check in great as he was very welcoming and started our stay on a positive note. The suite was very nice. Everything was clean and perfect. Will definitely stay here on all my future Winston-Salem trips.

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. Glad you were able to stay with us when visiting your student at Wake Forest University. We hope you will be able to stay with us again soon! Sincerely, More 

Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

While the hotel itself is like any typical Embassy Suites, complete with the managers reception and breakfast, the staff members I interacted with were not up to par. Starting with the overly pushy valet, who kept giving us different figures for how much it would cost if we wanted to self-park our car versus Valet, would not take No for... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for your review. I do regret to hear that our staff failed to deliver the friendliness that you deserve. Please feel free to contact me at your convenience, as it is our goal to "make it right". More 

1 review
5 of 5 stars Reviewed 1 week ago

Definitely recommend this hotel for couples. The hotel's perks make this hotel well worth the money spent. There was no need to leave the hotel for anything although several nice restaurants are within walking distance. The managers reception was an excellent social venue to meet other people. Breakfast was wonderful!! Both were complimentary with the nights stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. We are glad you were able to come visit us on a couples get away. Yes, we pride ourselves on our complimentary evening reception and breakfast. We hope you will be able to visit us again real soon! Sincerely, More 

Georgia
Top Contributor
95 reviews 95 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for it's proximity to Wake Forest University, as we were visiting campus with our high schoolers. The front desk staff - especially Sarah - were just outstanding: so friendly and helpful. We checked in quickly and were sent on our way. We had a two room suite on the second floor. The room was HUGE. Plenty... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. I an pleased you were able to stay with us when visiting near by Wake Forest University. I am glad you had time to experience so much of what our hotel has to offer as well. We do hope you can visit Wake Forest again and stay with us soon! Sincerely, More 

Albemarle, North Carolina
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a very cold weekend in NC and my husband and I were meeting 4 other couples for a fun get together. We arrived at the Embassy Suites and was immediately greeted by a doorman. He helped us unload our car and gave us parking options. We chose the valet parking. We proceeded inside to check into our room.... More 

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. I am pleased that you were able to experience so much of what the area has to offer as well as inside our hotel. We hope to see you again soon! Sincerely, More 

1 review
4 of 5 stars Reviewed 2 weeks ago

From the valets to the bellman to the front desk and servers, the staff of the Winston Salem Embassy Suites made us feel welcome and provided a family atmosphere. My only complaint about our stay would be the noisy heating system. When it kicked on,it was right above my head and woke me every time! I finally shut it off.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. I am glad you were able to experience our friendly staff and enjoyed your stay. I do regret to hear the HVAC was noisy in your room. Our engineers will make sure to address this. We hope you can visit us again in the future. Sincerely, More 

Kill Devil Hills, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great downtown location close to restaurants and drinking establishments, and convention center. Clean rooms, attentive staff, and warm inclusive breakfast. Evening complimentary "happy hour" is a bonus! Will stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy Suites Winston-Salem. I am glad you were able to experience so much of what the area has to offer, as well as our brand pillars which include a complimentary breakfast with made to order items and evening reception. Hope you can visit us again real soon! Sincerely, More 

durham, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room is spacious, and the facility is clean. The breakfast buffet has a good variety of hot food and it is included in the room rate. The staff members are helpful and courteous. I definitely recommend this Embassy suites hotel to anyone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy suites Winston-Salem. I am pleased to see that you r dedicated friendly staff were able to serve you. Thank you for the recommendation. We hope you will be able to visit us again soon! Sincerely, More 

Winston-Salem, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel provides an extremely comfortable experience in every aspect. It is an easy four star experience in all respects. The rooms are accommodating for business or pleasure. The complimentary breakfast was excellent. The environment was clean and very quiet.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy suites Winston-Salem. I am pleased to see that you were able to experience our Brand Pillars of the evening reception and wonderful breakfast buffet with made to order items. I regret to hear that outside noise made its way to your suite. On your next visit hopefully we can move you to a higher floor... More 

CLayton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My friend and I took our daughter to Winston Salem for cheer competition. The hotel and staff were great. We didn't realize Winston Salem was the party town, but did when people were waking us up at all hours of the night going back to their cars from partying. The hotel was great, the breakfast was awesome and the nightly... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review

Thank you for reviewing Embassy suites Winston-Salem. I am glad you enjoyed your stay with us. I regret to hear that noise from outside made its way to your suite. Hopefully at your request we can move you to a higher floor on your next visit. Sincerely, More 

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Additional Information about Embassy Suites Hotel Winston-Salem

Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Winston-Salem 3.5*
Number of rooms: 146
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#11 Family Hotel in Winston Salem
#12 Business Hotel in Winston Salem

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