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Quality Inn & Suites Hanes Mall

2.5 of 5
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2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
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Quality Inn & Suites Hanes Mall
Best prices for: 1 room 1 guest
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Ranked #20 of 36 Hotels in Winston Salem
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76 reviews from our community

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    12
    9
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (25)
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    (22)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Have stayed here many times with doctor and medical visits, as well as for pleasure and always a good experience. Decent and clean. Stay closer to the front, as busy road behind and there is one bldg. way back in rear that maybe has maintenance and cleaning staff living there?

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel on Friday May,1st. We checked in at 4pm and around 11pm went to bed my mother woke around 1am to a BEDBUG crawling on her. Once woke she notified the front desk of the finding which the gentleman stated "I can move you but I cannot guarantee it will be no bugs in the new... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Arrived late that night was anxious to stay bc my resivation at a previous hotel was placed for another date instead of the date I need and was completely sold out for that night. Came in on business wasn't even in the room much but was accused for something that I did even do! Not saying not to go there,... More 

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Clinton, NC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a place to change and overnight for a wedding. The QI-Hanes Mall was entirely adequate for our needs, conveniently located, clean, and a good value. The only small detail we didn't like was that clothes rack was inside the bathroom.

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Plymouth
Senior Reviewer
8 reviews 8 reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Easy check in. Rooms pretty clean. Good breakfast. Don't care for the small square pillows. Like different bedding choices. (Sheet, quilt and spread) Love that the heater/ac stays on steady. Door did not seem to shut fully but it was locked. Quick trip to downtown.

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 2, 2015

The Quality Inn and Suites in Winston-Salem is one of the best places to stay when in town. The staff is friendly and helpful and love pets as much as we do. Good price pet friendly you can't go wrong.

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1 review
3 of 5 stars Reviewed March 26, 2015

The room was clean enough; plumbing pretty old, the water did not drain in the sink very well nor toilet flush really well; bed not the most comfortable; tv nothing great; people at reception desk very friendly and helpful giving directions around town. Good location; breakfast average.

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Princeton, West Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

This is my go to hotel whenever I'm in Winston Salem. Clean rooms & comfortable beds and pillows. Great price range. Close to mall and shopping. Convenient to my work. I've never had a problem staying here. All front desk staff are great.

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Burnsville, North Carolina
1 review
5 of 5 stars Reviewed March 23, 2015

I stayed here 1/21/15 with my sister for a trip to a specialist the next morning. The room was clean, the bathroom was clean (BIG plus in my book!), there were no dust bunnies hiding under the lamps or dressers or soap scum in the shower. It was quiet & the beds were pretty comfortable. The continental breakfast was hot... More 

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Mount Airy, North Carolina
1 review
5 of 5 stars Reviewed March 6, 2015

This was a great hotel. You can tell they take great pride in their work, as the service was wonderful and the rooms were very clean! This was a wonderful place to stay and we will definitely be back!!

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