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All 39 Winston Salem hotels

Quality Inn & Suites Hanes Mall

2.5 of 5
2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
Hotel amenities
Quality Inn & Suites Hanes Mall
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Ranked #31 of 39 hotels in Winston Salem
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36 reviews from our community

    Trip type
Traveler rating
    5
    12
    4
    5
    10
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2013

Terrible service. Disgusting place. Checked in and got to room- the door, which opens to outside- wouldn't close! Stain on sheets. Moved rooms- that door also wouldn't close all the way, shower still dirty, paint peeling off walls. Sheets itchy...bugs??? Just disgusting! Felt very uncomfortable and unsafe. Stuck it out for one night because it was so late, but went... More

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Gail K, Director of Sales at Quality Inn & Suites Hanes Mall, responded to this review
June 5, 2013

Thank you for taking the time out of your schedule to write a review regarding your recent stay at our hotel. I want to apologize for your inconveniences during your stay. Please know that your feedback is extremely valuable to us and we will utilize your response and continue to focus on making each and every guest experience the best... More

Salisbury, Maryland, United States
1 review
4 of 5 stars Reviewed March 27, 2013

Our track & field team comes every year to compete at Wake Forest University and we have stayed at this hotel each year. Gail in sales does a outstanding job working with us and give us a very good rate for our team. The free breakfast is a big plus for our budget. I would strongly recommend this hotel for... More

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Gail K, Director of Sales at Quality Inn & Suites Hanes Mall, responded to this review
June 5, 2013

Thank you for taking time out to write about our property. We appreciate your feedback We are working always to go over and beyond any guests experience here. We wish to make each guest experience a memorable and pleasant one. Gail Kolischak Director of Sales More

Walkersville, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 26, 2013

We were in W-S for a nearby memorial service and stayed three days. We probably should have moved after the first day but suffered through because of it's location. The facility, a former Holiday Inn, is undergoing renovation. The layout is an older sprawling type complex with what in the spring and fall would be a nice central court yard... More

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1 of 5 stars Reviewed February 18, 2013

I was in town for WSSU's homecoming activites and in efforts to conserve money and satify my partner in crime we choose this hotel. The room rate was about $70, but I was able to use my corporate discoundt to get it to $50 a night! Which was great but you always get what you pay for. After watching "Hotel... More

Was this review helpful? Yes 1
Gail K, Director of Sales at Quality Inn & Suites Hanes Mall, responded to this review
March 12, 2013

Thank you for taking the time to comment on your recent stay at our hotel. Your comments are very important to us. We are continually striving to improve our facility and this helps us very much. Athough we did have the room in question thoroughly checked for bed bugs by a professional pest contral agency, they were unable to detect... More

Duncan, South Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2013

I am a buiseness traveler and try to ballance comfort conviniance and price in my decisions of where to stay. The Quality Inn however convieniant the location proved to be non reliable in getting my reservations rite. There was little or no attempt to correct the probblem over the 3 weeks i visited. One employee at the front desk was... More

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Durham, NC
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 5, 2012

This hotel is conveniently located to Forsyth Hospital, Hanes Mall, and has easy access to I-40. It gives excellent rates to those who need a place to stay while visiting or caring for someone at Forsyth Hospital. The staff is especially helpful, and the breakfast is excellent! The rooms could use some updating, however. A plus is that the rooms... More

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Charlotte, North Carolina, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2012

Bed was comfortable-king size! Oversized room was a treat and the microwave and fridge was an unexpected bonus. However, chipped and chipping paint EVERYWHERE...even on the soap dish in tub (probably not paint, but still chipped/peeling) was unacceptable. The breakfast-and I have stayed at many Comfort Inns and Quality Inns-was on the low end of average. And totally unacceptable was... More

Was this review helpful? Yes 1
Gail K, Director of Sales at Quality Inn & Suites Hanes Mall, responded to this review
March 27, 2013

Thank you for taking the time to write your response . We always want a comfortable room for our guests. We have just completed renovation of our bathrooms, including the tub/soap dish. We appreciate you and thank you once again. Gail Kolischak Director of Sales More

Los Angeles
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 7, 2012

The best part was the ample parking and the close location to everything if you had a car. The bad part was the quality of the place. It looks like the place can be repainted and can do a few renovations here and there. The staff is friendly and made the stay pleasant and enjoyable. The beds are nothing special,... More

Was this review helpful? Yes 1
See 9 more reviews by acwong27 for Winston Salem
Fayetteville, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2012

My sister and I recently stayed in this hotel while on a shopping trip to Winston-Salem. My understanding is that this used to be a Holiday Inn because there is a small bar which is open in the evenings. Our room was on the bottom floor around the courtyard area. We were there during the second week of October so... More

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Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2012

We stayed here when there was a convention in town, they have an ok pool, and the rooms are good. The room card keys did not work, we got them replaced and those didn't work either, we got new ones, and still they didn't work, finally the next ones worked, and I guess it was an OK stay. The breakfast... More

Was this review helpful? Yes 1
 
 
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Additional Information about Quality Inn & Suites Hanes Mall

Also Known As:
Quality Inn And Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn
Address: 2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
Region: United States > North Carolina > Winston Salem
Amenities:
Bar/Lounge Fitness Center Free Breakfast Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 39 hotels in Winston Salem
Price Range: $
Hotel Class:2.5 star (2.5*)
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