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All 39 Winston Salem hotels

Quality Inn & Suites Hanes Mall

2.5 of 5 Hotel   |   2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
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Ranked #28 of 39 hotels in Winston Salem
A recent review
4 of 5 stars Reviewed July 21, 2014
CPowers1960 Bedford, Virginia
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47 people have reviewed this hotel

Traveler rating
    7
    16
    6
    7
    11
See reviews for
14
10
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Bedford, Virginia
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2014

This is an old Quality Inn, but the staff made up for the things that needed upgrading. The room was clean, but needed work on AC and the bath room needed an update.. We ask for a quite room and that was great.The outside area was very nice and relaxing to set and read or just relax. The breakfast was... More

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Winston Salem, North Carolina
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

This is a nice motel. Rooms were spacious and clean. The grounds are well kept and obviously a good landscaper is employed. There is a nice area to sit outside near the pool and just relax among the well kept scrubbery and arbor. A good value for the money and a good selection for the continental breakfast. We will know... More

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New Philadelphia, Ohio
Top Contributor
58 reviews 58 reviews
33 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed May 28, 2014

Got my room on Choice Hotels $48.00 for a non smoking king suite. Normally around $65.00 before taxes. Inside there is a large room with chair and desk, refrig. and micro wave oven, large bath room and shower with various settings. Bed was 1 of the best I have had in a while. Air contioner worked great too. The buffet... More

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Hagerstown, Maryland
Top Contributor
134 reviews 134 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 28, 2014

I was in Winston-Salem for a car show and decided to save some money and stay at this Quality Inn. Not sure I would stay here again. The staff was very nice and the complimentary breakfast was OK, but the rooms were not up to what I would consider acceptable for a Quality Inn. The bathroom fixtures needed to be... More

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2014

I stayed in Winston Salem Quality inn. The hotel is so dingy and run down with so less light and dark corners. The refrigerator in the room was broken. Hairdrier was taped together and the sheets were hand sown. Extremely bad experience.

Was this review helpful? Yes 1
Butner, North Carolina
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 24, 2014

On business in Winston Salem we stumbled on this little gem. The corporate rates they gave us were very good. This is an outside entrance hotel that has a bit of age on it, but the rooms were adequate for the rate. The staff was VERY friendly and helpful, from the day staff to the ones manning the desk in... More

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Brooks R, General Manager at Quality Inn & Suites Hanes Mall, responded to this review

Thank you for taking the time to complete our survey. We will look forward to your next visit with us. More

Cape Coral, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 13, 2014

The hotel itself was average and ok but was pricey for its condition. I was there for five days recently and my main complaint is that there was no wifi available in the room. I was able to connect inside the lobby, but nowhere outside of there, even on a bench just outside the lobby. I spoke to two other... More

Was this review helpful? Yes 1
Brooks R, General Manager at Quality Inn & Suites Hanes Mall, responded to this review

We would like to thank you for taking the time to fill out our survey. We will use your comments to train our staff to the level you expect. All comments are reviwed and action is taken to make sure we provide the best customer service we can. Thank you again for your comments. More

Hyattsville, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2014

This property is worth more than the cost! The rooms are clean, the bathrooms are clean, the service is great and the location is easily accessible. We stayed because my mom was in Forsyth Medical Center, this hotel is across the street. The continental breakfast was the best I have ever had and the cleanest.

Was this review helpful? Yes 1
Brooks R, General Manager at Quality Inn & Suites Hanes Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Pittsburgh
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 19, 2013

Location is the strong suit for this inn. It's within walking distance of the medical center, and a quick drive (or a modest hike) to the mall area, with a number of restaurants. (Access roads are a bit confusing, but after a few loops around, you catch on). Parking is ample, and free. Staff are pleasant and accomodating. Room was... More

Was this review helpful? Yes 3
Brooks R, General Manager at Quality Inn & Suites Hanes Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Cary, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 10, 2013

I might not have minded staying at this place had the price been lower - say, under $50. (I recently stayed at a Quality similar to this one in Wilmington, and the price was indeed under $50.) However, I had a reward rate, and it was still close to $70! I've stayed in much better, cleaner, and safer-looking Choice Hotels... More

Was this review helpful? Yes 1
Brooks R, General Manager at Quality Inn & Suites Hanes Mall, responded to this review

Thank you for taking the time to fill out our survey. Your comments will be looked at and any improvements will be done. Thank you again for taking the time to fill out our survey More

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Additional Information about Quality Inn & Suites Hanes Mall

Address: 2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Hanes Mall 2.5*
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Also Known As:
Quality Inn And Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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146

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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