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All 39 Winston Salem hotels

Quality Inn University

2.0 of 5 Hotel   |   5719 University Parkway, Winston Salem, NC 27105
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Ranked #27 of 39 hotels in Winston Salem
A recent review
4 of 5 stars Reviewed October 16, 2013
ingridfisher lawrenceville
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  • Reviews (46)
  • Photos (16)
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  • Room tips (23)
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46 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed June 5, 2014

Don't stay at this place they don't have no compassion when a customer have to check out early because of a emergency and still charge you for the remaining days that you booked with them. DON'T DO IT TURST AND BELIEVE ME

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed April 9, 2014

First room toilet did not work, bed spreads stained, towels had holes, phone did not work. Second room, old A/C - Heating unit noisy hard to sleep, wash cloth looked like it was used as a cleaning rag, light out, sheets kept coming off of the bed. Front desk agent very friendly and did a good job to recover.

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Top Contributor
50 reviews 50 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 30, 2014

We wandered in here late night as we just needed a place to sleep, so we cheaped out. I was skeptical of getting a smoker's room and I questioned the front about it. They ensured me that my room would not be a problem. We entered the room and we were overwhelmed by a perfume odor. We guess they had... More

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Kinston, North Carolina
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 15, 2014

Ok, I will be the first to say, I shouldve read the reviews first..... me and my wife stayed there this past weekend, we had just drove 4 hours , sat through a 3 hour conference and wanted to see about getting our room a tad early... we were told by the desk ckerk NO check in is at 3,... More

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sparta, nj
Top Contributor
158 reviews 158 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed November 9, 2013

This made the Sleep Inn on Hampton Plaza Rd. look palatial. Had room with double beds - the room was so jammed with furniture that you barely had a pathway to walk to the bathroom in the rear of the room. This place was ranked #23 and Sleep Inn was a #12 on TA; I started out at the Sleep... More

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Hot Springs, Arkansas
Top Contributor
94 reviews 94 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed October 27, 2013

We were disappointed with this hotel, which is becoming a more frequent experience with Quality Inns and Comfort Inns. Too many of them are shabby with rundown rooms, noisy air/heat units, and mediocre food at breakfast. Our room at this hotel was extremely drafty (we could see daylight) around the door and also the A/C unit. And although the breakfast... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

We were in Winston-Salem for the weekend, and were fortunate to find a room since Wake Forest had a game and Winston-Salem had homecoming. The hotel must have recently upgraded their beds and bathrooms and appliances. This is noticeable especially since the rest of the room looks a little dated. Nothing is bad, and the bed is worth the price... More

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Young Harris, Georgia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2013

We had free nights through both Wyndham Rewards and Choice Privileges so decided to split them up for balance by using one night at the Microtel in Winston Salem and two at the Quality Inn University in early July. We found both locations to be top quality for budget type establishments. Both were clean with good beds, televisions, and breakfast... More

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Raleigh, NC
1 review
1 of 5 stars Reviewed July 19, 2013

I made reservations for two rooms via hotels.com. When I arrived at the hotel I was told that I only had one reservation. I ended up having to pay for the 2nd reservation again, on the spot. I came to find out that I had to provide the GUEST's name that was staying in the 2nd room, that is why... More

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qualityinnuniversity, Webmaster at Quality Inn University, responded to this review

Dear Guest, Thank you for choosing Quality Inn University for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • The registration person received additional training in how to deal with registration problems. • Management was approached about your refund situation.... More

Scottsdale, Arizona
Top Contributor
54 reviews 54 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 12, 2013

We chose this for the location and the pool, which were both what we wanted. The room was way too crowded with furniture (who needs a giant armoire?) that needs upgrading, the air conditioning was noisy and inadequate and the towels and sheets were undersized, thin, and poor fitting on the beds. There's a lot of traffic at the hotel,... More

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Quality_University, General Manager at Quality Inn University, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

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Additional Information about Quality Inn University

Address: 5719 University Parkway, Winston Salem, NC 27105
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn University 2*
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Also Known As:
Quality Inn Winston Salem
Winston Salem Quality Inn

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Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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