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Brookstown Inn

Certificate of Excellence
200 Brookstown Avenue, Winston Salem, NC 27101
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1 room 1 guest
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Brookstown Inn
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297 Reviews from our TripAdvisor Community

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    206
    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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  • English first
  • Japanese first
  • Any
English first
  • All months
    (297)
  • Mar-May only
    (78)
  • Jun-Aug only
    (100)
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  • Dec-Feb only
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Charlotte, NC
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had given this hotel a great build up to my friend as I had heard so many excellent comments on it through the years. Unfortunately, our room was very much in need of renovation and a thorough cleaning. It had a permanently closed door to the street that was unsightly and filthy. The air conditioning in the room did... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay. The room was spacious and well appointed. The lobby area and courtyard were very nice. Parking was plentiful. The staff was very helpful The Winston Visitor Center, Children's Museum, and Old Salem were all in easy walking distance. A great stay indeed.

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Lee C, Thank you for taking the time to let us know about your recent stay. We are glad to have had you as a guest here during the RJR Reunion. It is great to hear that you were able to enjoy a nice walk to our neighbors at the Children’s Museum and Old Salem during your time here at... More 

Schnecksville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a great time at the Brookstown Inn. The staff was absolutely amazing! So friendly, so accomodating! Alison went above and beyond the call of duty! We had about 37 guests in town for a wedding and we had a ball! Thanks so much for all that you did to make the whole weekend so memorable!

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Rachelle O, Thank you for letting us know about your stay. We are so happy to have been a part of you and your family’s wedding weekend fun! Our staff (especially Allison) is the key to our success here. We hope to welcome you back on your trip down to Winston-Salem. Until then, best wishes and safe travels. More 

South Florida
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have visited Winston-Salem many times over the past few years. This was our first time at Brookstown Inn. It will now be our first choice when we visit again. Our room was huge, clean, and interesting. We were on the 4th floor - the elevator goes to 3 so you walk up to the attic floor. It was unusual... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Lormel, Thank you for your review! We are glad that you had an opportunity to stay with us recently. Our fourth floor houses some of our most unique rooms! It is great to hear that you had a chance to stay in one of these rooms and enjoy the space. Hopefully on your next visit you will have time to... More 

Glendale, California
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Brookstown Inn was fabulous! A hop and jump away from UNCSA, walk to historic Old Salem, close to fwy entrance. The room was spacious, bathroom large. Lovely courtyard, porch and large lobby area with a separate "living room" with TV, sofas, wine and cheese, cookies and milk. The morning breakfast had a nice variety. Staff was on top of... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

calgontakemeaway2015, Thank you for you reviewing your recent stay here at the Historic Brookstown Inn. It is wonderful to hear that you enjoyed our property and your room, 307! It is important to us that guests are well taken care of while staying here and we are happy to have succeeded in this aim. We certainly look forward to seeing... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at Brookstown Inn twice now. The first time when my daughter was visiting the Salem College campus. And, more recently, when we moved her to Salem College. I loved it from the first time we stayed. The inn has a wonderful atmosphere. They provide a large breakfast selection each morning. With wine and cheese in the evenings... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Susan M, Thank you for your repeated business and for letting us know about your most recent stay with us. We are so happy that you chose to stay with us here at the Historic Brookstown Inn while moving your daughter into Salem College. We look forward to seeing you and your family on your next visit to Winston-Salem. Until... More 

Winston Salem, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about the hotel was excellent! Historic building, beautiful art on the walls, they had wine and cheese in the courtyard with lovely, live jazz music and milk and cookies before I went to bed. What else could you ask for? Hot breakfast?......Yes, they had that too!

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

BrusrGrl, Thank you for sharing about your recent stay. We are glad that you and your friends enjoyed your time with us here at the Historic Brookstown Inn. We hope to welcome you back for your next reunion. Until then, best wishes and safe travels. More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, our experience with the Brookstown Inn was GREAT. The hotel itself is close to attractions we wanted to visit--Old Salem and Reynolda House. The staff is very friendly and helpful, the public areas are beautiful, and the breakfast was good (although the baked goods were dry). The only caveat I have is here is our room--We were in Room... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

LionandProf, Thank you for letting us and other travelers know about your stay. We are glad that you enjoyed your experience here at the Historic Brookstown Inn, as well as its convenience to nearby Old Salem and Reynolda House. We are sorry to hear that some aspects of your room were not up to your expectations and look to improve... More 

Massachusetts
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a disappointing arrival (more on that later), I was very satisfied with my stay at the Brookstown Inn. So much so that when I needed to be in the area two weeks later, I cancelled my reservation downtown to return to the Brookstown. My first room was on the 2nd floor and it was large and immaculate with a... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Netlizard, Thank you for taking the time to review your recent stay at the Historic Brookstown Inn. We would first like to sincerely apologize that your arrival here was disappointing and that your feelings were hurt. We never want a guest to feel this way. We appreciate that you gave us a chance despite this. We are pleased to hear... More 

Huntington Beach, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reserved after reading Tripadvisor reviews and was not disappointed. My daughter and I stayed in a downstairs room with 2 beds, it was very clean and I loved the historical feel of the place. We checked in late and missed the happy hour, but they very kindly provided me with a glass of wine upon check in...much needed after a... More 

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

E O, Thank you for reviewing your stay with us while visiting Wake Forest University. We are happy to hear that you and your daughter had a great stay with us, and that you were able to enjoy a glass of wine after a long day of travel! We hope to welcome you and your family back again soon! Until... More 

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