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Brookstown Inn

Certificate of Excellence
200 Brookstown Avenue, Winston Salem, NC 27101
Hotel amenities
Brookstown Inn
Best prices for: 1 room 1 guest
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Ranked #2 of 36 Hotels in Winston Salem
Certificate of Excellence
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241 reviews from our community

Traveler rating
    167
    52
    14
    4
    4
See reviews for
69
70
9
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (75)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (63)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

A definite break from the standard chain hotel. The rooms and space, in general, have character and the history is interesting. The included breakfast is exceptional. It is worth getting up for. Seriously. Do not miss it. The coffee is also great. Plus, there is a stocked Keurig in the room.There's a nice shaded courtyard you can enjoy if there... More 

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Southern Shores, North Carolina
1 review
3 of 5 stars Reviewed 2 days ago NEW

An acceptable hotel not one to which I would return. Side hotel door left propped open ( not equipped with key card access)! Bathroom grout dirty . Room dark and depressing overlooking a parking lot. Just not a pleasant experience! Inn could be really nice if a few $$$ were invested in upgrades.

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Burlington, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I slipped away for an incredibly relaxing and hospitable stay. We were greeted by a warm and friendly staff led by Alex who was the consummate hostess. She took all the time we needed even though they were prepping for a wedding in a few hours. The room was spacious and newly renovated with beautiful new bathrooms... More 

Was this review helpful? Yes 1
Lexington, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Brookstown Inn was the greatest! Personnel was spot on all the time. I made reservations almost a year in advance and everything went smoothly! I have stayed here in the past but was again surprised by the comfort and quality of this inn. I would stay here again and recommend it highly!

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Charleston, South Carolina
Top Contributor
76 reviews 76 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This could have been a great experience except for our dungeon of a room. Our fault for not realizing it and requesting a change. Advice: be sure you look at your room and check that the windows look out to real daylight before accepting it. We had a wonderful two level space with old brick walls and two huge windows... More 

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St. Louis
Contributor
14 reviews 14 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived Friday, May 15th for Commencement celebration. My daughter and I were given a room on the fourth floor. We had two large suitcases and two smaller ones, plus a small cooler. Got on the elevator and discovered there was no fourth floor button. Ask the front desk if there was another elevator (perhaps we overlooked) and were told "no",... More 

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BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

dillonh, We appreciate the time you took to share about your personal experience during your stay with us. We first would like to apologize that your stay was not up to your satisfaction and that the enjoyment was to a not upheld on level that the majority of our guests experience. It is in our culture and instilled in our... More 

1 review
5 of 5 stars Reviewed 1 week ago

We were at the Brookstown Inn for a family graduation and were treated well from the time we arrived until the moment we left. The hotel is lovely and there are many special "extras"--that added to the enjoyment of our stay. We plan to return when we are next in Winston-Salem.

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BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

ellen n, Thank you so much for taking the time to share about your recent stay with us at the Historic Brookstown Inn. We are thrilled to hear that you enjoyed your stay with us during such a special time. We cannot wait to welcome you again on your next trip to Winston-Salem. Until then, best wishes and safe travels! More 

Falls Church, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location walking distance to local restaurants. Close to downtown and Old Salem. Friendly, charming, and historic. Has wine and cheese reception in the evening and warm breakfast. Comfortable and clean bed.

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Boone, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here very much. I stayed on business but plan to come back with my wife to tour Winston Salem. The room was very spacious and all the expected amenities were in great shape. The hotel location provides easy access to downtown Winston-Salem as well as the arts district.

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BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

JDDHighCOuntry, Thank you for taking the time to share about your recent experience with us here at the Historic Brookstown Inn. we are thrilled to hear that you enjoyed your stay and that you plan on returning with you wife. We are sure she will love it just as much as you did. We can’t wait to welcome you back... More 

Decatur, Georgia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I started staying at the Brookstown Inn when our daughter was in Salem College. We continue to return long after she graduated. Brookstown Inn is an awesome place! Kind, friendly and professional staff (Staff that we see year after year...) The rooms are simply stunning. We look forward to returning next year for our Anniversary!

Was this review helpful? Yes 1
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Carol D, We want to thank you for not only continuing to return year after year but also to thank you for taking the time to share with others your continued experience with us here at the Historic Brookstown Inn. We are pleased to hear that you continue to be satisfied with your stay time and time again. Thank you... More 

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