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Fairfield Inn & Suites Winston-Salem Downtown

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125 South Main Street, Winston Salem, NC 27101 (Formerly Wingate by Wyndham)
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Fairfield Inn & Suites Winston-Salem Downtown
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Fairfield Inn & Suites Winston-Salem Downtown
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16 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (16)
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    (5)
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    (11)
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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights recently and from the moment I walked in the door I was greeted with a genuine smile and welcome. That continued throughout the stay with every single employee smiling and being friendly toward me if I saw someone in the halls or the lobby, this included maintenance and housekeeping staff. Rooms are appointed beautifully. One of... More 

Was this review helpful? Yes
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Brenda M, What a thoughful review, and please be assured that our TEAM is honored to have had the opportunity to provide you with an "Extraordinary" experience. As the General Manager, I am very proud of our commitment to going above and beyond. We are very fortunate to have an ownership / management group that believes in exceeding expectations... More 

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I have traveled all over the world. For a two week conference in Winston-Salem I made the FI-downtown my home away from home. This is one of the nicest FI yet. Clean, nice, new, modern. The staff is welcoming, friendly, and personable. There was a hand written note from the manager waiting in my room to thank... More 

Was this review helpful? Yes
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear mmh257, "Thank you" for one of the "nicest" reviews. Our TEAM is honored to be able to serve as your "home away from home," and we are grateful for the opportunity. Coming from someone who has traveled all over the world, your insight and feedback is very impactful and meaningful. We wish you & your family the very best... More 

Clinton Twp., MI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to many hotels all over the world and I have to say this was one of the nicest hotels I have stayed at. Stayed here for one night on June 14th. Great service from the minute I walked in, the girl working the desk at night was very very nice and the staff we encountered the next... More 

Was this review helpful? Yes
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Anthony D, Our TEAM is grateful for your "Awesome" review. As we are proud of the new bricks & mortar of the hotel, we pride ourselves on providing a Ritz Carlton level of service. We truly appreciate you taking valuable time to share your thoughts. We very much look forward to your return visit. Until then, best wishes for... More 

Durants Neck, North Carolina
Level Contributor
446 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place to stay in Winston-Salem. I use this as a base when visiting W-S. Not far from some great restaurants in downtown Winston-Salem. W-S is also a great place to go antiquing. Old town Winston-Salem is also a great place to wander through.

Was this review helpful? Yes
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear trflyer, Thank you for the kind review and your valuable time to share your thoughts. As we are committed to striving for extraordinary, as we hope to continue earning your business, please let me know during your next visit what we can do to make your stay a memorable 5 STAR experience. Our TEAM is grateful for the opportunity... More 

Harrisonburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I couldn't have asked for a better stay at the Fairfield Inn. Before we even set foot in the door, we were immediately greeted by the very friendly staff and this exceptional service continued throughout the 4 days we stayed from every staff member we encountered. The building was beautiful, fresh, clean, and the rooms were exceptional... More 

Was this review helpful? Yes 1
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Natalie B, On behalf of our TEAM, I thank you for the kind words and your valuable time to share them. Our success is bult upon a collaborative effort to make sure that we not only meet, but more importantly, exceed expections. As we are proud of our brand new property, we will continue to focus on providing the... More 

Newark, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My fiancé and I stayed at this hotel because we came down for my nephew's H.S. graduation!! All of the reviews were wonderful, so we had to judge for ourselves!! The reviews were very accurate. Very, clean, modern, friendly hotel. Staff were very polite the entire time. Every time we walked pass an emplyee, they would speak and ask how... More 

Was this review helpful? Yes 1
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Mane M, First & foremost, congratulations to the HS graduate! "Thank you" so very much for the kind words and the valuable time you took to share your thoughts. It makes everything our TEAM does in "striving for perfection, only to settle for excellence" so worth while! We are grateful for the opportunity to be your host hotel, and... More 

Hendersonville, North Carolina
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is a new property, open for about one month, situated on the southern edge of the CBD. Aside from its newness, there is little to set this property apart from other FI's that have come on-line in the past seven to ten years. We checked-in late last Friday evening, and the process was quick and efficient. Our fifth floor... More 

Was this review helpful? Yes
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Thomas D, Our TEAM is honored to have had the opportunity to be your host hotel. We are grateful for your candid feedback and will continue to focus our efforts on providing exemplary customer service, with the desire to not only meet, but hopefully exceed your expectations. We are happy to confirm that complimentary High Speed Internet Access is... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I spent the week at the Winston-Salem Fairfield Inn and it was one of the best hotel experiences I have had in a long time. The customer service and friendliness of Kevin Archer, the GM, was unbeatable!

Was this review helpful? Yes 1
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Sean T, I am very grateful for your kind words. I consider it an honor to lead a TEAM who embraces the desire & committment to excellence beyond ordinary, seeking extraordinary! Thanks again, hope to see you upon your return visit, and best wishes for continued success. _KAA_ More 

Charlotte, North Carolina
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

This property is a nice and new addition for the area. Best, it's new but the staff was very helpful and accommodated our requests. You can easily walk to restaurants and bars downtown. The only negative, and I hate to even mention it, is that the parking is across the street and not connected to building. We missed breakfast but... More 

Was this review helpful? Yes 1
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear FredSanfordus, Very grateful for your kind words and candid insight into your recent visit. As we hope that you will return again, please let us know and we can assist with your parking. Our TEAM openly embraces the belief in going beyond ordinary, seeking extraordinary.... Allow us to earn the opportunity, and we'll make it happen. "Thank you" for... More 

Weldon, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2015

My friends and I spent the weekend in Winston Salem at the newly renovated Fairfield Inn. The facility was excellent (nice spacious room) and the staff were more than accommodating. We had contact and made requests from the desk clerks, maintenance, housekeeping, kitchen staff and the bartender and everybody was so nice, patient and polite. The manager was ever present... More 

Was this review helpful? Yes 3
alwystcbman, General Manager at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Dear Barbara B, On behalf of our entire TEAM, we "thank you" for the very kind words and taking your valuable time to share them. As a newly renovated hotel, and a brand new Fairfield Inn & Suites, our goal is to provide our valued customers with a "Ritz Carlton" level of service. Very grateful for the recognition of our... More 

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