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Microtel Inn by Wyndham Winston Salem

2.0 of 5
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100 Capitol Lodging Court, Winston Salem, NC 27103
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Microtel Inn by Wyndham Winston Salem
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Ranked #17 of 36 Hotels in Winston Salem
A recent review
4 of 5 stars reviewed yesterday
JerseyJean New Jersey
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Winston-salem
1 review
3 of 5 stars Reviewed 1 week ago NEW

This hotel was fine. Unfortunately way too much light comes into the room for a good night's sleep.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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comfortsuitesws, Manager at Microtel Inn by Wyndham Winston Salem, responded to this review

Thank you for choosing Microtel Inn Hanes Mall for your recent accommodations while in Winston Salem. Thank you for sharing your comments about the exterior lights. They can get bumped which causes them to adjust. We rely on comments like yours to make us aware that there is a challenge. I hope you will come back again in the future. More 

Albuquerque NM
3 of 5 stars Reviewed 1 week ago NEW

Room smelled badly of smoke in a non smoking room. Front desk moved us to double too which was nice but had to check out and check into different single room next day....which stunk of smoke, holes in carpet and looked beat up.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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comfortsuitesws, General Manager at Microtel Inn by Wyndham Winston Salem, responded to this review

This property does offer a smoking floor. Unfortunately sometimes guest will smoke in nonsmoking rooms. Guest who violate our smoking policies are asked to leave and must pay a smoking fee. The staff performs additional cleaning processes to return the room. I am sorry the prior guest failed to follow the rules. More 

Winston-Salem
1 review
3 of 5 stars Reviewed 1 week ago

Majority of desk staff were friendly, house keeping was awesome. Average breakfast selection and noise level on first floor. The ridiculously bright lights shining on the first floor windows were a little much. Would wake up at 2am thinking it was daylight. Internet was spotty, at best. Had multiple issues with room keys, had to have them reset 5+ times.... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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comfortsuitesws, General Manager at Microtel Inn by Wyndham Winston Salem, responded to this review

We haven't had any known issues with our key cards. Cell phones and credit cards can demagnetize the keys. Also if you are getting a new key the new key must be made as a duplicate rather than a "new key" otherwise the new key will deactivate the prior keys. Any false keys used in the lock end up locking... More 

Clemmons, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I love this place. Real nice people. So helpful .... I'll be staying here often. Great rates too.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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comfortsuitesws, General Manager at Microtel Inn by Wyndham Winston Salem, responded to this review
Google Translation

We appreciate our regular loyal guests! More 

Olympia, Washington
1 review
3 of 5 stars Reviewed 1 week ago

Nothing special, but can not expect much for the price. Pretty clean room. Fairly quiet. Breakfast was no more than average. Killed 2 small bugs in the bathroom during the stay. Did not use pool, but it looked clean.

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comfortsuitesws, General Manager at Microtel Inn by Wyndham Winston Salem, responded to this review

Thank you for choosing Microtel Inn Hanes Mall for your recent stay. We are surrounded by over 50 restaurants and shops, right off Hanes Mall Blvd and Interstate 40. We offer quaint accommodations in a central location. More 

Roanoke, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The rooms look nothing like on the website.. Sure its the same room just photo shopped or taken when the place was first established. The hallways stink. And the pool isn't even at the facility... Its across the parking lot and is shared with another hotel. The rooms are tiny. The bathrooms were clean... The only good thing.. Ended up... More 

Was this review helpful? Yes 3
comfortsuitesws, General Manager at Microtel Inn by Wyndham Winston Salem, responded to this review

When you book through Hotwire you are subject to run of the house, which means the hotel can choose which room to assign. When you book through the hotel direct or through non opaque sites you are able to select and guarantee the specific room type. In the last two weeks this property has had the carpets cleaned and we... More 

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