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Fairfield Inn & Suites Winston-Salem Hanes Mall

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1680 Westbrook Plaza Drive, Winston Salem, NC 27103
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1 room 1 guest
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Fairfield Inn & Suites Winston-Salem Hanes Mall
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114 Reviews from our TripAdvisor Community

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Traveler rating
    60
    35
    15
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay while dropping our son at Wake Forest. Location is convenient to shopping and restaurants and offers easy access to I-40 and Silas Creek Pkwy. Rooms were clean and comfortable. Beds were quite comfy. Employees were friendly and efficient.

Was this review helpful? Yes
E C, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear tomego, Thank you for reviewing our Fairfield Inn & Suites! We're very pleased you had a great stay and wish your son well in his studies. Thanks again for your comments and we look forward to seeing you during future visits! David Amick Daly Seven, Inc More 

Louisville, Kentucky
Level Contributor
179 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is in a great location-food and shopping around. The interior was very nice and the rooms were modern and comfortable. One of the most comfortable beds I have slept on in a while. Staff was friendly and the breakfast looked good (I didn't have time to eat anything). I would definitely stay here again when in the area.

Was this review helpful? Yes
E C, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear efm16, Thank you for visiting us again and taking the time to share feedback! It's great to hear you had another enjoyable visit and found our location excellent. We can't wait to see you the next time you're in Winston! Thanks again for your praise. David Amick Daly Seven, Inc More 

Brookfield, Connecticut
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay as a family of four. The breakfast waffles, eggs and more were great. The room was clean and comfortable with great A/C, the bathroom was clean with hot showers, the only downside was having the sink in with the shower and toilet. The room has a fridge and desk with free wifi that worked fine. We... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Christopher B, Thank you for taking the time to write a review! I'm glad you had a clean, comfortable stay and your family loved our complimentary breakfast and proximity to various restaurants and other attractions. Thanks again for your comments and we look forward to seeing you the next time you're in Winston! David Amick eCommerce Manager Daly Seven,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay here every business trip and it's perfect every time. Joe and Binh and everyone at the front are very professional and helpful. For some reason I have to write at least 200 characters which is silly. I highly recommend this place and would stay again

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear eric c, Thank you so much for making us your regular destination in Winston and taking the time to praise us publicly! We're delighted you always have a great stay and our staff makes you feel so welcome. Thanks again for your review and we'll see you soon! David Amick eCommerce Manager Daly Seven, Inc More 

Cleveland, Ohio
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 20, 2015

This hotel is the kind of place every hotel should try to be, The place is very clean and organized. The staff is friendly and helpful. The rooms are in terrific condition and the breakfast is well stocked with plenty of room for eating and relaxing. The property is very close to the interstate and near to all kinds of... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Protraveler02, Thank you for staying with us on several occasions over the past five years and taking the time to praise us publicly! It's great to hear we provide an ideal experience and that you enjoy our complimentary breakfast. Thanks again for your review and we can't wait for your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

Hamilton, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 10, 2015

Stayed here for a night passing through to Myrtle Beach in June 2015. The hotel is nice and the rooms are clean. Free continental breakfast was very good. Kids loved the hot chocolate. Hotel staff was helpful with choosing where to go for dinner. They have an outdoor pool which we didn't have time to swim in but it looked... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear momof2fromhamilton, Thank you for taking the time to write a review; we hope you had a nice time at the beach! I'm glad you had a good stay and found our staff so helpful. Thanks again for your comments and we look forward to having the opportunity to give you a 5-star stay the next time you're in the... More 

Winston Salem, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

While working at a nearby hospital I catch rest at the Fairfield Inn. Tonight when I arrived back at the hotel I unfortunately ran out of gas. The front desk attendant, Grayson B. went out of his way to help me get gas and start my car. Exceptional customer service and as always the definition of southern hospitality.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear clmsongal, Thank you for reviewing our Fairfield Inn & Suites! We're delighted to have succeeded in our goal of becoming your home away from home and that our staff was able to help out during your most recent visit. We are grateful for your 5-star ratings across the board and look forward to giving you a restful place to... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

Overnight stop on the way to myrtle beach. Great location with many restaurants near. Convenient to i-40. Room was clean. Check in and check out were quick and easy. Rooms quiet clean and comfortable. What more could you ask for? Will be a future stop for us.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Derek D, Thank you for your review - we hope you had a nice time at the beach and are happy you had a comfortable stopover at our hotel! We're glad you found everything clean & comfortable and look forward to seeing you the next time you pass through Winston. Thanks again for your comments! David Amick eCommerce Manager... More 

Nashville
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 13, 2015

Have stayed here previously and really like so came back to visit relatives. Clean and comfortable hotel with free WiFi and nice breakfast. Staff is exceptionally friendly, competent, and efficient. Prefer room away from road but not sure it would really matter as seems well insulated. Many restaurants conveniently close. Very good value.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear WeLov2Travel45, Thank you for choosing us again and taking the time to share feedback! I'm pleased you had another great time and found our staff so helpful & friendly. Thanks again for your comments and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More 

Raleigh, North Carolina, United States
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 12, 2015

I stayed here for one night while visiting a local winery, Carolina Vineyard and Hops (a must visit). I believe the property was renovated because everything is fairly new on the inside. From check in to check out my experience was good, the staff was very nice. The hotel is directly across the street from the Hanes Mall...wow! I shopped... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Jaime S, Thank you for your review - we hope you had fun at the vineyard! We have indeed recently renovated many of our rooms and are glad you found us modern & comfortable. Thanks again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

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