We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Winston-Salem Hanes Mall

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Special Offer
Mobile Check-In
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Fairfield Inn to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Fairfield Inn & Suites Winston-Salem Hanes Mall
View Map
Add Photo Write a Review

134 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Jasper, GA
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I visited this hotel in early February. It appeared that it was near the end of a remodeling with only the lobby area to go. We did not find the remodeling to be too disruptive. The floor we were on had been totally remodeled. There was new wallpaper, new paint, new carpet, new bathrooms and new furniture.... More 

Helpful?
Thank Randy L
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Randy L, Thank you for taking the time to share your recent stay on TripAdvisor. We love to hear that the efforts we have made with both the remodel, and not disturbing the guests too much, resulted in your having a great stay. We are happy to have met all the expectations that you have for the Fairfield Inn... More 

Greeneville, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've been staying at this hotel for years. We stayed there when it was older as well as during and through the renovations. The staff has always been friendly and helpful, the rooms always clean and they have expanded their breakfast in recent years. If we were to ask for just one change it would be to make their pet... More 

Helpful?
Thank jan4jesus
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear jan4jesus, Thank you for taking the time to review our hotel. We love that you have been a loyal customer at our hotel for so many years, and that our front desk and housekeeping staff have consistently given you a great stay. Thank you for your feedback on our pet cleaning fee, as we us customer comments to find... More 

Huntersville, North Carolina
Level Contributor
129 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A modern, clean property with courteous staff. All things FFI or better. Two minor knocks. The hotel is across the road from a large mall, so traffic was a Saturday afternoon mall experience (backed up to the I-85 south ramp). The second issue was a fairly spartan breakfast - even by FFI standards. I'm not expecting an Embassy Suites spread,... More 

Helpful?
Thank Red-Badger-22
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Red-Badger 22, Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay, and will choose our hotel again the next time you visit our area. We appreciate your feedback about our breakfast, and we will use your comments to identify ways in which we might improve going forward. Regards, Rebecca Ramey... More 

Virginia Beach, Virginia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The entire hotel is being renovated and as the work continues, you can see the difference as you enter the lobby. The projected finish date for the breakfast buffet is Feb 14 Valentines Day...So much more space !

Helpful?
Thank John D
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear John D, Thank you for the five star review! We love to hear back from our guests about our current renovations, and we are happy that you are enjoying our new space! We hope to see you again in February! Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed January 3, 2016

Loved! Awesome customer service, helped tremendously with all of our family needs. Recommended great activities to keep us entertained for our stay. Great breakfast. Clean rooms.would recommend for the convenience to the interstate, found very easy!

Helpful?
Thank Amanda S
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Amanda S, Thank you so much for the five star review of your recent stay at our hotel. I am glad that our staff took such great care of you, and were able to recommend great activities in our area that you entire family enjoyed. Thank you for recommending out hotel to other travelers! Regards, Rebecca Ramey eCommerce Marketing... More 

Dallas
Level Contributor
103 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed in December in Room 522 for one night. The room was a nice size with two queen beds. Though near I-40, it was quiet. They are renovating, but we only noticed halls blocked by construction tape. We were not disturbed. There was a tub and shower combo in a large bathroom. The “Continental” breakfast included scrambled eggs and... More 

Helpful?
Thank Roadrunner5527
DAmickDaly7, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Roadrunner5527, Thank you for the five star review of our hotel! We are happy to hear that you were not disturbed by our current renovations. Thank you for sharing the nice overview of our breakfast offerings. We look forward to seeing you again the next time you visit Winston-Salem! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites... More 

North Carolina
Level Contributor
196 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 29, 2015

My wife and I stayed at this property over the Christmas holiday weekend. We were in and out so quickly we don't have a lot on which to base a solid opinion. That's why it can be SO important for desk people to be friendly - and they were, for sure! The hotel is currently undergoing renovation, but that did... More 

Helpful?
Thank pfafftonian
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear pfafftonian, Thank you for the review! We are happy that we could give you an excellent stay over the Christmas holiday. Thank you for letting others know that we are a great hotel to stay at for both short and extended stays! Safe Travels, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

NC/VA/TN
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 30, 2015

This property is always a comfortable place to stay. Front desk associate Sharon goes out of her way to make my stay is perfect and is the reason I continue to return to this property. The room was clean and orderly, breakfast was very good, checkout was quick and easy.

Helpful?
Thank OnTheGo069
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear OnTheGo069, I am so glad that you had a wonderful stay at our hotel. Thank you for taking the time to share your experience on TripAdvisor, and thank you for the five star rating! Safe Travels! Rebecca Ramey Ecommerce Marketing Manager Fairfield Inn & Suites Winston Salem Hanes Mall Daly Seven, Inc. More 

Asheville, North Carolina
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

We needed a close but dog friendly place to stay close to Forsyth Hospital. We had a king suite and it was modern looking but it looked like some of the finishes on the Reno hadn't been completed. There were raw carpet edges. It was clean, which is our main concern and pretty. All in al, for the price, it... More 

Helpful?
Thank RNpris
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear RNpris, I am so glad that you found our pet friendly hotel to be in a convenient location to Forsythe Hospital. We do still have two more floors undergoing renovations, so all the details are not quite finished. But, we appreciate your patience, and we love to hear that you had a great stay and that your experience was... More 

Madison, Connecticut
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

This was a very up at 3 am - 5hrs of traveling - work until 5pm-- exhausted by checkin so I really wanted comfort. The check in staff was friendly and quick. The room was very clean and with a nice area to work if you so desire. But honestly, it was the happy hour which was a nice surprise... More 

Helpful?
Thank CBiasi
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear ccasella, We are thrilled that our staff and happy hour at our Hampton Inn & Suites Winston-Salem Hanes Mall hotel could make what seemed like an exhausting trip an enjoyable stay for you. Thank you for the kind review, and we look forward to pampering you again next time! Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc. More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (25)
Viewed
Bathroom (7)
Viewed
Dining (7)
Viewed
Business center/function rooms (3)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Winston Salem hotels
0.2 mi away
Hampton Inn Winston-Salem - I-40 / Hanes Mall
8.5 mi away
Hampton Inn & Suites Winston-Salem / University Area
4.0 mi away
Fairfield Inn & Suites Winston-Salem Downtown
Show Prices
Show Prices
Show Prices
1.2 mi away
Hilton Garden Inn Winston Salem
Hilton Garden Inn Winston Salem
#8 of 37 in Winston Salem
4.5 of 5 stars 317 reviews
0.5 mi away
La Quinta Inn & Suites Winston-Salem
0.8 mi away
SpringHill Suites Winston-Salem
SpringHill Suites Winston-Salem
#14 of 37 in Winston Salem
4.5 of 5 stars 129 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay