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Hampton Inn & Suites Winston-Salem / University Area

Certificate of Excellence
2.5 of 5
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309 Summit Square Court, Winston Salem, NC 27105
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Hampton Inn & Suites Winston-Salem / University Area
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Ranked #4 of 36 Hotels in Winston Salem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
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293 reviews from our community

Traveler rating
    211
    63
    13
    2
    4
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110
45
15
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (293)
  • Mar-May only
    (76)
  • Jun-Aug only
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  • Sep-Nov only
    (70)
  • Dec-Feb only
    (56)
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Top Contributor
56 reviews 56 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a one night week day stay over my sons spring break- they gave me a room upgrade and I had a large corner room with microwave, extra sink and refrigerator and large sitting area and large desk. It was very spacious, though for the size of the room it would have been nice to be able to give... More 

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Loveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location in Winston-Salem is great for travelers. Close to the freeway but not so close you see or hear freeway noise. Lots of restaurants choices, including Starbucks within walking distance. Staff very professional; yet friendly.

Review collected in partnership with Hampton

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Mathews, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stay at this Hampton Inn at least once a year to visit family. The staff is always prompt and friendly, hotel is always quiet, and breakfast is good. Very clean also. We only had a problem one time with our stay and the staff was very prompt to take care of the matter.

Review collected in partnership with Hampton

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Top Contributor
76 reviews 76 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, sufficiently large and well-designed studio-suite, several nice amenities in the lobby (cookies,coffee/tea and big goodie bags when you leave).... our only complaint was with the mediocre breakfast....minimal, at best, and all plates and cups were styrofoam and all utensils were plastic...way too tacky!

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West Nyack, New York, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family of 4 booked this hotel for 3 nights while visiting colleges in the area. The hotel was clean and quiet. The staff was friendly, but the room with 2 queen beds is definitely cramped for 4 people for 3 nights. If I were to come to WS again, I'd probably book in one of the hotels that offer... More 

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North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall excellent experience. We would definitely select this property again if we are in the area and in need of accommodations. The staff, rooms and location made it an enjoyable time. From check-in to check-out, we were made welcomed.

Review collected in partnership with Hampton

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Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for taking the time to let us and other travelers know about your experience. We strive to provide exceptional service to each and every guest! Also, thank you for choosing our hotel as your honeymoon get away. We hope that when you are visiting the area again in the future we will be your choice in hotels. More 

Greenville, SC
Top Contributor
63 reviews 63 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Haven't stayed here in over a year. Nice Hampton lodgings. Walk to restaurants. Downside was in the room next to mine they were having a party. I woke up with a start at around midnight noisey. Fell asleep again and then noise again around 2 am. I should have called front desk. My bad on this one.

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Malvern, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Summer, the woman at the front desk was so welcoming and accommodating. This would be the only hotel i would ever stay at in the area. I highly highly recommend this hotel. Fantastic! I have never been more pleased at a hotel.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent room and friendly people. The only reason I'm giving it a lower grade was the noise. You can hear doors slam and the room next door terribly. I was up until 1am listening to it all. You can hear the people next door as if you're in the same room. I went there to sleep. No luck.

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Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

I would first like to apologize for the noise and disturbance while you were visiting our hotel. During the most recent weeks we have hosted several groups, and we are working with the Front Desk staff to ensure all of our guests are taken care of properly. It is our responsibility to make sure all guests have a restful night... More 

Winston Salem, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

After checking into a hotel secured on line via a third party that was under construction, we ended up at this Hampton Inn. It was quiet, clean, and the Front Desk was helpful and courteous. We were able to use our Hilton Points to secure the room on a Friday afternoon after a two hour drive and one hour flight.

Review collected in partnership with Hampton

Was this review helpful? Yes
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for letting us and other travelers know about your experience. We truly strive to provide great service and accommodations each and every time. We hope you enjoyed your upgraded your suite, and hopefully when traveling back to the Winston Salem Area we will be your first choice in hotels as it was our pleasure to take care of... More 

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