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SpringHill Suites Winston-Salem

3.0 of 5
1015 Marriott Crossing Way, Winston Salem, NC 27103
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SpringHill Suites Winston-Salem
Ranked #7 of 39 hotels in Winston Salem
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70 reviews from our community

    Trip type
Traveler rating
    33
    29
    6
    1
    1
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 8, 2013

I stayed here one weekend when I had family come to town. I decided to let them have the house and I stay in a hotel. What a great decision that was. When I arrived at the hotel the guest staff was friendly and very helpful. It was late so she let me know that checkout time was noon and... More

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Raleigh, NC
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

This is a very nice hotel -- clean and comfortable. The "2-Double with sofabed" room was nice and spacious, but the beds really are doubles, not queens. The only real downside is the traffic on Hanes Mall Blvd.

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 7, 2013

Just returned from week-end staying at Springhill Suites. Smooth and quick check in. Lovely bright foyer. Rooms airy and light with a modern style of decor. Best thing about the hotle are the beds, we had a king which was so comfortable it was difficult to get out of it in the morning. Breakfast was fair, hot items, which appeared... More

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Frederick, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2013

I have stayed at SpringHill Suites before and they have a good track record for comfort and cleanliness - this one in Winstem-Salem lives up to those high standards. Beds were extremely comfortable, rooms were spotless and breakfast was great. But none of these things even come close to the incredible service from every single person we interacted with on... More

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JImmy C, General Manager at SpringHill Suites Winston-Salem, responded to this review
April 24, 2013

Thank you for taking the time to fill out the review of our hotel. We are always looking for ways to improve, we also like to hear the good things we are doing to serve our guest. Thank you again and we hope to see you at our Springhill Suites again soon. Jimmy and Staff More

Washington, DC
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 16, 2013

Stayed at this hotel while attending a conference that was hosted at the conference center in Downtown. This hotel is about a 10 minute drive from downtown. But it's location offers way more than any of the hotels located in the downtown area. The Springhill Suites is surrounding by shopping and restaurants - many of them fairly new. About 3... More

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JImmy C, General Manager at SpringHill Suites Winston-Salem, responded to this review
April 24, 2013

Thank you for taking the time to fill out the review of our hotel. We are always looking for ways to improve, we also like to hear the good things we are doing to serve our guest. Thank you again and we hope to see you at our Springhill Suites again soon. Jimmy and Staff More

Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2013

This is a newer hotel in a good location. Walking distance to pizza place, chain steak place, burgers and other restuarants. Staff was very nice and the hotel was very clean. the room was nice, very clean with a modern feel. Breakfast was OK, typical for this type of hotel.

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JImmy C, General Manager at SpringHill Suites Winston-Salem, responded to this review
April 24, 2013

Thank you for taking the time to fill out the review of our hotel. We are always looking for ways to improve, we also like to hear the good things we are doing to serve our guest. Thank you again and we hope to see you at our Springhill Suites again soon. Jimmy and Staff More

Virginia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2013

I used reward points so my room was free but i chose it based on T.A. reviews compared to other W-S hotels. The place was very well maintained, the room was very comfortable and free breakfast was tasty. We checked in on a Saturday and asked the Check-In person for info on a Catholic Church for Mass in the morning.... More

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See 2 more reviews by Novagirl2 for Winston Salem
JImmy C, General Manager at SpringHill Suites Winston-Salem, responded to this review
April 24, 2013

Thank you for taking the time to fill out the review of our hotel. While we are always looking for ways to improve, we also like to hear the good things we are doing to serve our guest. Thank you again and we hope to see you at our Springhill Suites again soon. Jimmy and Staff More

Winder, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2013

This is my 2nd stay here. Very nice rooms. A lot like 4 Points by Sheraton. Very clean and modern. Though just a ho hum breakfast--like HIE without the killer cinnamon rolls. The price is very good if you can do the 4 night minimum. About $15 cheaper per night than the nearby Hampton Inn. No recognition of elite status... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2013 via mobile

I woke up with my legs itching. I looked around and there were ants everywhere! I told the front desk and he said they would have someone sparying later that day and would give me a can raid! I said uh no could I have another room. He said ok. I told manager and he gave me 5000 points. That... More

Was this review helpful? Yes 1
JImmy C, General Manager at SpringHill Suites Winston-Salem, responded to this review
April 24, 2013

Thank you again for taking the time to fill out a guest review. Your experience with the stay is not typical of our guest. I want to apologize again for the incident. We have treated this incident with the utmost importance and communicated with the service provider that we utilize. We are monitoring on a daily basis to ensure this... More

Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 29, 2012 via mobile

The title pretty much sums up my complaint. It may just be that they only offer the suites with double beds to Internet sales, but we could not get a room with a queen bed in it. It was still worth staying there for the value and location for our trip. But we could have slept better had the bed... More

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Additional Information about SpringHill Suites Winston-Salem

Also Known As:
Springhill Suites Winston-Salem Hotel
Springhill Suites Winston-Salem Hotel Winston Salem
Address: 1015 Marriott Crossing Way, Winston Salem, NC 27103
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Winston Salem
#11 Business Hotels in Winston Salem
Price Range: $
Hotel Class:3 star (3*)
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