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SpringHill Suites Winston-Salem

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1015 Marriott Crossing Way, Winston Salem, NC 27103
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SpringHill Suites Winston-Salem
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SpringHill Suites Winston-Salem
SpringHill Suites Winston-Salem
SpringHill Suites Winston-Salem
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117 Reviews from our TripAdvisor Community

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Traveler rating
    55
    47
    11
    2
    2
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54
12
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (28)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (25)
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2 reviews
3 of 5 stars Reviewed 1 week ago

Clean and good location but very slow internet, even when using cable. Walls are paper thin, I literally could hear someone snoring next door all night and every word of phone convo. This was true on both the third and fourth floors. A bus load of kids stayed one night and made a ton of noise at 2 am.

Was this review helpful? Yes
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We sincerely apologize for the issues and disturbances that you have experienced here at our hotel. I know that it can be frustrating to be trying to sleep and be disturbed by your neighbors having a little too much fun. If you ever experience this again in the future at... More 

Roanoke, Virginia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second stay at the Springhill in Winston-Salem,NC. To our great surprise, we arrived to be welcomed as Guest of the Day ! Thank you for such a special treat. We greatly enjoyed our stay. This hotel is very clean, comfortable rooms and friendly staff. It is a great location; convenient to shopping, restaurants and Wake Forest. This is the... More 

Was this review helpful? Yes
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. Also, a congratulations to you on being our Guest of the Day during your stay! We take pride in knowing we have an excellent staff ready to take care of our guests needs. We are happy to hear you enjoyed your stay here at the SpringHill Suites and hope that... More 

Laurel, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

I recently stayed at this hotel for 2 nights as I was visiting a friend in Winston-Salem. The room was very clean especially the bathroom. The beds were very comfortable. I like the location because it is on a hill. It is close to the Hanes mall and a variety of fast food restaurants as well as stores like Target... More 

Was this review helpful? Yes
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have an excellent staff ready to take care of our guests needs. We are happy to hear you enjoyed your stay here at the SpringHill Suites and hope that you return soon. Thank you! Amber Dixon Guest Relations Manager More 

Baltimore, Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

We stayed here for three nights attending graduation activities at nearby Wake Forest University. We had adjoining rooms which were comfortable, although a bit small and rather dark. I would recommend the management install at least one good reading lamp in each suite as there was literally nothing bright enough to read by! I went to the lobby just to... More 

Was this review helpful? Yes
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have an excellent staff ready to take care of our guests needs. I will also be passing along your recommendation to our management team for reading lamps in our rooms. We are happy to hear you enjoyed your stay here at the SpringHill Suites... More 

Wilmington, North Carolina, United States
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 19, 2015

Very good property. Our room was clean and ready for us to check in early. Close enough to the university and lots of good restaurants close by. I will definitely stay her on my next visit and would recommend to friends.

Was this review helpful? Yes 1
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We are happy to hear you enjoyed your stay here at the SpringHill Suites and that you would recommend us to family and friends. We hope to see you again soon! Amber Dixon Guest Relations Manager More 

Jacksonville Beach, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 2, 2015

Great stay. I always stay here when I'm in Winston-Salem. The staff is very friendly and attentive. The hotel is always clean. Had a room next to some people with loud children but they quited down arpund 11 pm. Everything is up to the standards you would expect from a springhill suites.

Was this review helpful? Yes 2
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have a clean, beautiful hotel and an excellent staff ready to take care of our guests needs. We do apologize about the noise from the room next door. If this becomes a nuisance in the future please feel free to contact the front desk... More 

Scottsdale, Arizona
Level Contributor
187 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed March 28, 2015

This all-suite hotel performs like you would hope it would. It is clean, functional providing good sleep, a free breakfast, and a small convenience store. The additional nice features are the location just off of the main shopping and restaurant area and the easy access parking. It is also close to the highway for those arriving by car from Charlotte.... More 

Was this review helpful? Yes 2
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have a clean, beautiful hotel and an excellent staff ready to take care of our guests needs. We do apologize for the noise issue. If it becomes a nuisance in the future please do not hesitate to contact the front desk so that we... More 

Acworth, Georgia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 26, 2015

I was working in Salisbury and was put at this hotel for the first four days. I had to drive 50 minutes each way. The room was really nice and clean,as was the rest of the hotel. The staff was nice and they did manage to supply me with hot coffee gor the drive. The elliptical in the fitness center... More 

Was this review helpful? Yes 1
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have a clean, beautiful hotel and an excellent staff ready to take care of our guests needs. We are sorry to hear that the gym equipment did not suit your needs. I will alert maintenance to check the equipment to make sure it is... More 

North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

Family and I could not have been more pleased with the overall experience of our stay. We were immediately greeted with a friendly welcome and it just set the tone for a nice visit. Rooms were very clean and the beds were a deep sleep comfortable.

Was this review helpful? Yes 1
jc2768nc, Guest Relations Manager at SpringHill Suites Winston-Salem, responded to this review

Hello and thank you for your review of our hotel. We take pride in knowing we have a clean, beautiful hotel and an excellent staff ready to take care of our guests needs. We are glad you and your family enjoyed your stay and we hope that you will stay with us again soon. Thank you! Amber Dixon Guest Relations... More 

Milwaukee, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 23, 2015

If not for the small beds, this would get a 5 from me. This was a less expensive option but we were only staying one night, so we thought we'd give it a shot: 4 adults & 3 kids. I somehow overlooked the fact that the beds were only full. we NEVER book hotels with full beds. We have a... More 

Was this review helpful? Yes 1
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