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SpringHill Suites Winston-Salem

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1015 Marriott Crossing Way, Winston Salem, NC 27103
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SpringHill Suites Winston-Salem
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129 Reviews from our TripAdvisor Community

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Johnson City, Tennessee
Level Contributor
223 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice location, great personnel, clean rooms and good rates..m what more can you ask for. Don't hesitate to stay here, it also offers a complete breakfast and has a nice size indoor pool. No a single complain from this property. Well done Rachel and her Springhill staff. As a frequent traveler (175+ nights a year) I've leaned to not be... More 

Helpful?
Thank yaser z
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you so much! We all greatly appreciate such positive feedback. We all work hard to make sure everyone has a great experience and would choose not only us but any Springhill Suites or Marriott brand as their hotel of choice. We hope to see you soon . Thank You- Rachel Klein General Manager More 

Richmond, Virginia
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 10, 2015

The tittle says it all. Among the details I scrutinize is caulk around tubs - this was new looking and pristine white. Ceramic tile grout in shower like new also. Crisp, modern lines. No frayed or stained carpet. No peeling wallpaper or furniture laminate. No suspect looking stuffed furniture. I liked the fact that the shower and toilet are in... More 

Helpful?
Thank Brad F
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you so much for taking the time to post a review on our property here at The Springhill Suites in Winston- Salem. We are so delighted to hear you enjoyed your stay. We hope to see you in the near future. If we don't see you before the holidays, We wish you and your family a great holiday season.... More 

Dallas, TX
Level Contributor
303 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed November 20, 2015

Nice clean hotel that is nearby lots of restaurants and retail. The lobby has sort of a late 50s/early 60s chic look to it with light blues and greens mixed in with browns. Food and drink for sale in the lobby and a fridge, microwave and coffee maker in the rooms. There is also a TV that is positioned halfway... More 

Helpful?
Thank Five_Aces_Tx
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you for such a kind review of our property here at The Springhill Suites in Winston Salem! We are excited to hear you enjoyed your stay and we met your expectations. We do wish you and your family a great Holiday season . Hope to see you soon. Thank you Again- Rachel Klein General Manager More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 6, 2015 via mobile

This hotel gives you just one pack of regular coffee in the room which is good for 1 cup. That's almost as bad as not giving any coffee in the room. What a stupid, stupid, stupid policy. Especially when you offer a free breakfast. When I called down to desk and asked if it was their policy the person didn't... More 

Helpful?
Thank ArmenianSteve
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Good morning- I would like to thank you for taking the time to review our property. I do apologize about your coffee issue you encountered, It is a Marriott policy for Springhill Suites to follow in regards to the Coffee in rooms. We do offer the complimentary coffee 24/7 in the lobby. Due to our guest early departures and arrivals.... More 

Cocoa, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 22, 2015

We have now stayed at this hotel three times with in the last two years, the entire hotel is very clean and the beds are very comfortable. the indoor pool is nice and they do have a chair lift that is always operational at the pool. We travel with someone who is confined to a wheelchair and we have plenty... More 

Helpful?
Thank michael h
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you so much for taking the time to review our property here at The Springhill Suites by Marriott in Winston-Salem NC. We are delighted to hear we met your expectations. We do hope that next time you and your family is in the area we will be your hotel of choice. Or any Marriott brand. Once again thank you.... More 

Maryland
2 reviews
4 of 5 stars Reviewed October 15, 2015

The property is in a great location next to the mall and lots of restaurants. The staff was very nice and friendly. The rooms are clean and well appointed. We arrived here after having a reservation at another hotel which was so bad, we couldn't stay. Arriving here was a breathe of fresh air. We were so thankful there were... More 

Helpful?
Thank Smiley1025
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you for staying with us at The Springhill Suites by Marriott in Winston Salem. I am so pleased to hear you enjoyed your stay with all of us. We do hope the next time you in the area you will return. Thank you- Rachel Klein General Manager More 

San Jose, California
Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed October 10, 2015 via mobile

Loved this place, clean, new and quiet. Near lots of stores and restaurants. Free Breakfast was perfect. Staff was attentive. Pool and gym a plus. Close to freeways,easy to get to. Got a great deal off of Orbitz. Not anything negative to say!!

Helpful?
Thank Susan K
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you for taking the time to review our property here at The Springhill Suites by Marriott in Winston - Salem . I am happy to hear we exceeded your expectations and do hope to see you in the near future. Thank You- Rachel Klein General Manager More 

Level Contributor
151 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed September 18, 2015 via mobile

Clean nice suites. Great shower good bed. Pool nice no jacuzzi Great exercise room. Close to restaurants shopping and wine shop. Breakfast and coffee. Breakfast was fresh and delicious. No pancakes or waffles. Great stay job well done. Front desk very helpful and friendly

Helpful?
Thank James C
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you soo much for taking the time to review our property here at The Springhill Suites by Marriott. We hope to see you in the near future and do hope your stay was a memorable one. Thank you - Rachel Klein General Manager More 

1 review
5 of 5 stars Reviewed September 7, 2015 via mobile

My family and I were very pleased with the accommodations and cleanliness of this hotel. We had plenty of room to set up our son's pack-n-play, and there was a dividing wall in our room so that he could sleep in a private area without being disturbed. This hotel is perfect for families with small children! It was obvious from... More 

Helpful?
Thank Lindsaysal
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

I am so excited to read your review of The Springhill Suites by Marriott in Winston- Salem. From the moment you enter the parking lot we try to make your stay a memorable one. I am delighted to hear that everything was great and you will recommend us to others as that is how so many hotels get their reputation... More 

Savannah, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 30, 2015

I will say that I liked the location of this hotel. It is in walking distance of restaurants and stores. The staff was very friendly and the hotel interior and exterior were nice and clean. Now for the cons of this hotel: the parking lot and the thin walls...OMG! I visited this hotel during a very busy weekend. Parking is... More 

Helpful?
1 Thank Clynnm0702
jc2768nc, General Manager at SpringHill Suites Winston-Salem, responded to this review

Thank you so much for taking the time to review our hotel. I do apologies about any noise disturbance you encountered during the stay. Also in regards to the parking lot. I know there is enough parking spaces for all rooms the problem that can encounter is more then 1-2 vehicles per room. The parking lot will get congested. I... More 

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