We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Winston Salem hotels

Comfort Inn

2.0 of 5 Hotel   |   200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn to your Saves list
Comfort Inn
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
51%
Ranked #25 of 39 hotels in Winston Salem
A recent review
3 of 5 stars Reviewed March 1, 2014
jim b Princeton, West Virginia
Write a Review

29 people have reviewed this hotel

Traveler rating
    8
    7
    7
    3
    4
See reviews for
13
5
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Audubon nj
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Dirty, clogged toilet upon arrival, insufficient bath towels, slamming doors starting at 5:15AM, no housekeeping or maintenance staff available to address concerns and an unresponsive manager. Other than that, great place!

Was this review helpful? Yes 1
Princeton, West Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

I booked this room for my mother in law and a few of hew grandkids using my reward points, after they had checked out and were on the way home ,we were told there would be an $11.00 charge for a roll away bed that i added when booking the room and wasnt informed about the cost then. not sure... More

Was this review helpful? Yes 1
Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 2, 2013

I have stayed at this hotel a couple different times over the last few years and I have never had an issue. The staff is very friendly and attentive. The rooms are spacious, clean, and comfortable. The breakfast was as expected for this type of hotel - fresh and filling. The rate was fantastic. My only gripe, if I had... More

Was this review helpful? Yes 3
Flat Rock, North Carolina
Top Contributor
99 reviews 99 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 16, 2013

We stayed here a couple of years ago and found it to be quite nice. Now it is getting rundown, especially the public areas. Breakfast area was probably 95 degrees with neither air conditioner running and the knobs removed. I got them to open the windows so it was at least bearable. The rooms are clean and the staff was... More

Was this review helpful? Yes 1
Ridgewood, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 14, 2013

This place was horrible from top to bottom. From the moment we stepped into the lobby to rude desk clerks we knew this was not going to be good. The room was not ready when promised due it needing to be cleaned, they "cleaned" it in in three minutes. Wow! I really trust that cleaning. The furniture in the room... More

Was this review helpful? Yes 1
Plattsville, Ont
Top Contributor
57 reviews 57 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 6, 2013

4 couples met here on our way to Myrtle Beach and got a coupon at the rest area. We all were able to get rooms and the staff was very accommodating. We needed a corkscrew and within a minute we had one. My husband forgot his toothbrush and they gladly supplied one. Breakfast was included in the price which was... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 28, 2013

This was our second stay at this hotel and I was not disappointed. The room was very clean and the bathroom was spotless. I had a smoking room and to my delight it didn't smell like a dirty ashtray. The front desk people were very friendly and helpful. We did not eat the breakfast there but looking in there seemed... More

Was this review helpful? Yes 1
Chapel Hill, NC
Top Contributor
66 reviews 66 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 29, 2013

The room was reserved by the people I was consulting with in Winston-Salem. Check in was fine, but the lobby had a strange smell. The room was in need to refurbishing and smelled of dirt and old tobacco smoke. Upholstery was badly stained. Luckily the window opened and I left it open all night. Then in the morning someone below... More

Was this review helpful? Yes
Plymouth, NC
Top Contributor
116 reviews 116 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 2, 2013

My husband and I decided to take a weekend getaway to Winston-Salem/Mt. Airy. We had stayed here before and enjoyed it. It is in a great location just off Highway 52, so it was an easy shot up to Mt. Airy. If you have kids it is located very near to SciWorks. There are a lot of shopping areas and... More

Was this review helpful? Yes
Hyattsville, MD
1 review
1 of 5 stars Reviewed April 27, 2013

My family and I stayed at the Comfort Inn two nights from April 12-14, 2013. We asked for a nonsmoking room but was given a smoking room. The bedspread had a burnt hole in it. The room was dirty, there was trash on the floor, one of the lights was not working. I expressed my dissatisfaction to the front desk... More

Was this review helpful? Yes

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Also Known As:
Comfort Inn Winston Salem
Baymont Inn Winston Salem
Address: 200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 39 hotels in Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Tingo, Hotels.com, Choice Hotels, Agoda and Venere so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.