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2.0 of 5 Hotel   |   200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
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Comfort Inn
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Ranked #24 of 36 Hotels in Winston Salem
A recent review
5 of 5 stars Reviewed November 18, 2014
Linda L East Patchogue, New York
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43 reviews from our community

Traveler rating
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    11
    11
    5
    6
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15
8
3
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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East Patchogue, New York
2 reviews
5 of 5 stars Reviewed November 18, 2014

Unbelievable service and stay. I was there to have surgery at the local hospital. We stayed for 3 days. The staff was vert accommodating when I needed a first floor room near an entrance to get in and out of my car. They served hot breakfast every day and they even had a dinner reception for new arrivals every night.... More 

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Charlotte, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2014

Bed was really comfortable. It was made properly and smelled clean. Bathroom was very clean. Temperature of the room was good. Internet access was fast and easy to log onto. I would recommend this hotel to anyone except for the kids running through the halls until 10pm.

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Wrightsville Beach, North Carolina
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed November 6, 2014

Quality costs but it never goes away is definitely not the motto here. From the dirty rooms to the substandard coffee and OJ on the breakfast bar to the overall shabbiness, this hotel needs a serious infusion of quality standards. Multiple requests for manager to contact me to no avail. No response from Choice Hotels either.

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Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 3, 2014

This place wasn't too bad, but it had some definite challenges. Pros: comfy beds, decent breakfast with fresh scrambled eggs rather than the nasty, frozen, prepackaged crap, nice staff, free wine, beer and limited snacks on select nights, and good proximity to Hanes mall. Cons: Despite the niceness of the staff, they were inept. Asked for extra hangers for my... More 

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Cincinnati, Ohio
Top Contributor
204 reviews 204 reviews
41 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed October 5, 2014

First impressions mean a lot. Upon entering this hotel, I was NOT impressed with the outside appearance which gave me serious reservations about staying there. There is a designated smoking area with a bench right next to the main entrance that is absolutely filthy. The entire area was just dirty with cigarette butts everywhere. This area should be routinely maintained... More 

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Alva, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 30, 2014

Super pleasant staff, motel getting a little long in the tooth but it was a great & reasonable for one night stop on the road. The room was clean and comfortable plus it had a recliner in the room we stayed in - that is always a good thing

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Kingsport, Tennessee
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 19, 2014

We were Only in for one night However, What I saw I liked The room was Clean ! We got a Comfortable nights sleep There is a nice little pool There is a business center Nice enough breakfast room Didn't knock my socks off but defiantly better than average I believe

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1 review
4 of 5 stars Reviewed September 19, 2014

Not that I was expecting a five star hotel, but the one thing I rate hotels on is customer service. They were extremely helpful and friendly. Not the best breakfast, but hey good coffee and food to eat. Bed is also very important, nice firm, choice of pillows which was nice, AC worked as did TV. For the price, location... More 

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1 review
3 of 5 stars Reviewed September 16, 2014

Nice entryway. The rooms are in need of a facelift! There are too many paint patches and the wallpaper was peeling in the bathroom. Comfortable bed. Nice helpful staff. TV channels outdated; no new channels information provided. Front Desk unable to provide. The housekeeping staff did not clean our room the first day which was unacceptable. We were asked if... More 

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calabash
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel was located right near the highway we wee traveling on.There were resturants located near the the hotel.They offered a nice breakfast before we left.The rooms were nice but you could tell it is an older hotel.

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Additional Information about Comfort Inn

Address: 200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 90
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Also Known As:
Comfort Inn Winston Salem
Baymont Inn Winston Salem

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