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All 39 Winston Salem hotels

Comfort Inn

2.0 of 5 Hotel   |   200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
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Ranked #28 of 39 Hotels in Winston Salem
A recent review
3 of 5 stars reviewed 3 days ago
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35 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice entryway. The rooms are in need of a facelift! There are too many paint patches and the wallpaper was peeling in the bathroom. Comfortable bed. Nice helpful staff. TV channels outdated; no new channels information provided. Front Desk unable to provide. The housekeeping staff did not clean our room the first day which was unacceptable. We were asked if... More

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16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel was located right near the highway we wee traveling on.There were resturants located near the the hotel.They offered a nice breakfast before we left.The rooms were nice but you could tell it is an older hotel.

Was this review helpful? Yes 1
Orange Park, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

This hotel was clean, quiet, safe, very comfortable beds, nice TV on 4th floor. Breakfast was hosted by nice and accommodating staff; breakfast included: scrambled eggs, muffins/ toast/ bagels, etc; bacon, etc.; selection of coffee and flavored creamers; better yogurt/ hard-boiled eggs, waffles, cereals, juices and most items one would want in a nice, clean (continually cleaned) eating area. I... More

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Morgantown, West Virginia
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 26, 2014 via mobile

Rooms were filthy and hadn't been cleaned in a while there was mold growing in the bath tub we had to go ask for towels and we're given what they could find I do have to admit the check in lady was kind but the check out guy couldn't even look me in the eye should just sleep in the... More

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Akron, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 28, 2014

We stayed at this Comfort Inn on our way to Myrtle Beach for 1 night. We were given a second floor, non-smoking room. Upon arrival, the receptionist was kind and helpful; however, when we walked into our room, the overwhelming smell of cigarette smoke made my young kids and me step back out of the room. My son kept asking,... More

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Phenix City,alabama
1 review
4 of 5 stars Reviewed June 2, 2014

We were in town for a funeral. This hotel was nice and clean. I am very particular about the hotels we stay in when traveling and this was my first stay at a Comfort Inn. I did not have any problems from the check in to the check out. It was very nice and pleasant. My room was clean, bathroom... More

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Audubon nj
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014 via mobile

Dirty, clogged toilet upon arrival, insufficient bath towels, slamming doors starting at 5:15AM, no housekeeping or maintenance staff available to address concerns and an unresponsive manager. Other than that, great place!

Was this review helpful? Yes 1
Princeton, West Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2014

I booked this room for my mother in law and a few of hew grandkids using my reward points, after they had checked out and were on the way home ,we were told there would be an $11.00 charge for a roll away bed that i added when booking the room and wasnt informed about the cost then. not sure... More

Was this review helpful? Yes 2
Spartanburg, South Carolina
Top Contributor
157 reviews 157 reviews
154 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed December 2, 2013

I have stayed at this hotel a couple different times over the last few years and I have never had an issue. The staff is very friendly and attentive. The rooms are spacious, clean, and comfortable. The breakfast was as expected for this type of hotel - fresh and filling. The rate was fantastic. My only gripe, if I had... More

Was this review helpful? Yes 3
Flat Rock, North Carolina
Top Contributor
123 reviews 123 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 16, 2013

We stayed here a couple of years ago and found it to be quite nice. Now it is getting rundown, especially the public areas. Breakfast area was probably 95 degrees with neither air conditioner running and the knobs removed. I got them to open the windows so it was at least bearable. The rooms are clean and the staff was... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 200 Mercantile Drive, University Parkway & Highway 52, Winston Salem, NC 27105
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Inn Winston Salem
Baymont Inn Winston Salem

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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