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Hawthorne Inn and Conference Center

Certificate of Excellence
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420 High Street, Winston Salem, NC 27101
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1 room 1 adult
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Hawthorne Inn and Conference Center
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334 Reviews from our TripAdvisor Community

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Winston Salem, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here during the winter storm. The staff were excellent from the time I arrived to the time I left. The front desk staff was friendly and accommodating.The restaurant staff was friendly and made sure I was comfortable. The room was clean and the bed was so soft and relaxing. The location and the shuttle services the hotel provided... More 

Helpful?
1 Thank Kisha S
Darlington, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Your hotel is in a great location right off the highway and in walking distance from downtown where i was able to do a little shopping. The front desk staff was professional and pleasant to talk with. The restaurant was busy but the ladies were still professional and made sure i was taken care of. From breakfast to dinner the... More 

Helpful?
1 Thank Caret M M
Fayetteville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have visited this hotel on several occasions. The rooms are clean and comfortable and well-priced. On my last visit, I did have a billing discrepancy that needed addressing. The front desk employee was very attentive but my issue was beyond his authority. He shared my issue with his manager while I went on to my meeting. When I returned... More 

Helpful?
1 Thank KB1970
Cleveland, Ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here to break up our trip between MB and CLE- and are so very glad that we did! The room we had was spacious, comfortable, and very affordable! The front desk staff was friendly and accommodating. and the location was easily accessible from the freeway but also still in the heart of the city. My only complaint was... More 

Helpful?
1 Thank Karen L
Canton, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 7, 2016

I came down with my mom for her doctors appointment that was to be the next day. The front desk staff were very friendly and helpful. The room was comfortable, but the breakfast attendant was not friendly. We came through the doors and there was no one to greet us or take the tickets we HAD IN OUR HANDS. She... More 

Helpful?
Thank Jessica Y
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

I stayed here for one night while working in Winston. The front desk was extremely friendly and was quick to help when I locked myself out of the room. The bed was extremely comfortable and the pillows were perfect! Internet was easy to access and dependable! Some have criticized the breakfast but I found it slightly above average compared to... More 

Helpful?
Thank Cposton
Winston Salem, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

I got married here on November 27th of this year. The staff was very helpful and courteous from start to finish. Our room was clean and the food was excellent. Thank you, Hawthorne Inn for making my special day perfect. A special thank you to Helena Sims; Clarence and I can't thank you enough for all of your help.

Helpful?
1 Thank i95rollr
Blacksburg, Virginia
Level Contributor
72 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed December 9, 2015

well...after lugging my bags up the stairs (there seemed to be no way that I could find to get to the room with out stairs that was not good for my 83 yo father on oxygen) and arriving in my room my stay consisted of the following: a pair of shorts under the chair left behind from a previous guest,... More 

Helpful?
1 Thank bluelava99
Helena S, Manager at Hawthorne Inn and Conference Center, responded to this review

First, allow me to apologize for the inconveniences you experienced while visiting our facility. We pride ourselves on being rated 8 out of 37 hotels in Winston Salem. We’ve had several recent renovations which include our 1st Jacuzzi Suite, all new Sealy Mattresses and the replacement of our heating and air system. We also have plans in place to add... More 

1 review
3 of 5 stars Reviewed December 9, 2015

I think this hotel was appropriate for the price I paid which was discounted since I was traveling for business. Either way I appreciated the front desk assistance and the cozy atmosphere of the place. I thought the room was appropriately clean. The hallway smelled like smoke but my room was definitely smoke free. My room was missing a do... More 

Helpful?
Thank jodi w
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015 via mobile

I've been stay at this hotel for months for work. The staff is awesome. They treat me like family. The rooms are nice and quite and I enjoy the location to the hospital!! I would like to especially thank Deborah and Richard for always going the extra mile with making my stay away from home seem like I was home!!

Helpful?
1 Thank April R
Helena S, Rooms Divison Manager at Hawthorne Inn and Conference Center, responded to this review

Thank you so much for your comments. We are happy that you've chosen to make us your home away from home. I'll make certain to let Deborah and Richard know how much you value their hard work and customer service. They are so deserving:) Helena Sims More 

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