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Hilton Garden Inn Winston Salem

3.0 of 5 1325 Creekshire Way, Winston Salem, NC 27103
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Certificate of Excellence 2014
Hilton Garden Inn Winston Salem
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Hilton Garden Inn Winston Salem
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233 reviews from our community

Traveler rating
    138
    57
    17
    12
    9
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64
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (55)
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statesville, United States
1 review
5 of 5 stars NEW

Great hotel, but if you ask for a fan, make sure they bring it to you or call your room back! That was the only problem I had. Front desk forgot about me! The beds were comfortable and the rooms were very clean. I will stay again!

Review collected in partnership with Hilton Garden Inn

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Chapel HIll, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Given that the conference hotel in downtown Winston Salem didn't have any rooms left. I looked for a nearby Hilton. I always go Hilton given the choice. This Hilton did not disappoint. The breakfasts at Hilton Garden Inns mean a lot to me given my diet. Being given the chance to have an egg white omelet (made to order), a... More 

Review collected in partnership with Hilton Garden Inn

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Jonesville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at this Hotel. The staff at front Desk was really kind and helpful. Dave explained everything real well to us.. we also had a great experience at the Restaurant for our Valentine's dinner and Breakfast the next morning.. Both of our servers Tracey and Maria H. made our eating experience remarkable.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is nice to know our staff made you Valentine weekend a special one. Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem and we hope to be seeing you again soon. More 

Charleston, West Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

hotel staff is absolutely awesome. i was traveling through a winter storm; called to ensure late check in. upon checkin, several staff were awaiting my safe arrival; continued cust svc my entire stay.

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We were so glad you made it safely during the storm! Thank you for such a good review and we will be sure to let everyone know. We hope to see you again here at the Hilton Garden Inn Winston Salem . More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at Hilton properties almost every week. This Hilton Garden Inn is in deed one of the best. What stands out is the amazing customer service. The front desk staff, the sales staff (conference rooms) and the restaurant/breakfast staff were truly outstanding. Something to note, the quality of the breakfast each morning really stood out. It was absolutely delicious!... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

 Thank you for the kind words regarding our staff. We pride ourselves in being service professionals and are glad to hear you appreciated our efforts. Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem and for your business. We look forward to your next visit our way More 

Boynton Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As always, a wonderful Hilton experience. Whenever possible I will stay at a Hilton because of being a Hilton member. This hotel was in excellent shape and as always in excellent condition and neat and clean.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for being a return guest here at the Hilton Garden Inn Winston Salem. Your great review and your business are appreciated. Hopefully we will see you again soon. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Room , staff, and breakfast were top notch. The lobby was very inviting. The bed in the room was great. The only thing that was disappointing was the family in the next room or 2 down from us was kind of noisy. I believe it was a single mother with children that don't listen to her. So each time the... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business. Your business is important to us and I will definitely take your comments into consideration.We are glad you enjoyed the rest of your stay and hope to see you again in... More 

Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent about 4 months of my life in the place working on the road for a pipeline. The staff is amazing and was always on point with everything. The kitchen staff made great food. The front desk made being away from home for so long bearable. There is a special place in my heart for this specific Hilton. If... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad we were able to make such a long stay here at the Hilton Garden Inn Winston Salem enjoyable. Thank you for your great review and for your business. We hope to see you again soon. More 

Greenville
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here while visiting the School of the Arts in Winston. The hotel was peaceful and in a great location. Very convenient for dining and shopping at the mall. The hotel is new and beautiful---very spa like. The staff was extremely helpful and kind. They had tea and coffee available. it was wonderful! I think this would be a... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are happy to know you think our hotel the Hilton Garden Inn Winston Salem is like a spa. Thank you for such a good review and we look forward to seeing you again. More 

Mocksville, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

My husband and I decided last minute to take a night out and stay at this Hilton last weekend. We looked online and found this romance package for a 1 king bed with hot tub for $144, we decided to call and book since it was so last minute we wanted to make sure they could still do that deal.... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for sharing your experience and we want to assure you that this is not typical. We have addressed your comments with our staff and will be in contact with you shortly to ensure your situation is completely resolved. More 

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Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem
Hotel Style:
#5 Family Hotel in Winston Salem
#5 Romantic Hotel in Winston Salem
#5 Business Hotel in Winston Salem

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