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Hilton Garden Inn Winston Salem

3.0 of 5 1325 Creekshire Way, Winston Salem, NC 27103
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Certificate of Excellence 2014
Hilton Garden Inn Winston Salem
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Hilton Garden Inn Winston Salem
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211 reviews from our community

Traveler rating
    121
    54
    17
    12
    7
See reviews for
60
30
14
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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North Carolina, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was a wonderful place after family house was full, but my stay at the Hilton garden Inn was perfect and felt like family...I sometimes stay at the Hampton Inn, they are also a great property, that's only if I can't get here...Thanks Hilton

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is nice to read how highly you think of our hotel the Hilton Garden Inn Winston Salem. Thank you for such a good review and look forward to your next visit our way. More 

Fayetteville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Family loved the layout of the double queen beds and the hot tub was relaxing after a long road trip. My daughter loved the plate size pancakes for breakfast and I enjoyed the western omelet. Loved the fact that the Lone Star restaurant was within walking distance.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to read how much you enjoyed your stay here at the Hilton Garden Inn Winston Salem. Thank you for such a good review and we hope to be seeing you again soon. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed here because of the rewards program during work travel. The rates jump up and down for no reason and I have been placed in the rooms where the windows are roof level with the hvac units. I have told them twice to stop placing me in those second floor rooms. Otherwise it has a decent location.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your continued loyalty to us and we appreciate your feedback about your guest room location. If you have an opportunity, please contact us directly so we can ensure your request about your room location is in our notes. We look forward to welcoming you back soon. More 

Dungannon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Had an enjoyable stay with very concencious and courtious staff. Would definately recommend if you are staying in region due to its central location with lots of options for quality restaurants and of course close proximity to mall.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for recommending our hotel the Hilton Garden Inn Winston Salem to others and we are happy you enjoyed your stay. Your review is appreciated and we look forward to your next visit. More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Rate jumped online before we could walk in the Hotel. Bed was hard and pillows flat. No free breakfast. Everything was clean. Heat system didn't work very well. Very nice staff. They just need to fix those few items and it would be a great place to stay. Very close to everything.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. ,The time taken along with the effort made to share your observations with us is most appreciated.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding... More 

olrando, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I was there for a week and my stay was comfortable and I really enjoyed the accommodations. The fitness room was excellent and the spa / pool was a wonderful re leaf after a long day of travel and work. While I was there the staff was very helpful and attentive, I would stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you enjoyed your weeks stay here at the Hilton Garden Inn Winston Salem and we hope to see you again soon. Thank you for such a nice review. More 

Charlotte, United States
2 reviews
1 of 5 stars Reviewed 5 weeks ago

I went here on business and stayed here for 3 weeks. I usually always stayed at the Hampton Inn but they were booked, Hilton was one of the only hotels that had vacancies, and now I know why. The customer service here was terrible. Upon arrival I was told they needed a credit card just for incidentals since my job... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for sharing your candid feedback about your stay with us. We're so happy that we could serve you and are disappointed that we fell short of exceeding your expectations. We take great pride in our friendly hospitality and your comments about service are very disappointing. We can assure you this has been addressed and we hope we can... More 

Silver Spring, United States
1 review
5 of 5 stars Reviewed November 13, 2014

Overall this was a great hotel! The check-in process was super quick and the folks at the front were very nice. I had breakfast in the morning and thought the food was excellent! Waffle and omelet made on site...GREAT! The chef was friendly as well as the two women serving and assisting. The front desk was kind enough to extend... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you had such a good stay here at the Garden Inn Winston Salem. Thank you for such a nice review and we hope to see you again soon. More 

Phoenix, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Staff was excellent on arrival and for directions to downtown Winston-Salem NC... the room was quiet, clean and all that was needed... would definitely recommend this location. 8 years old but looked brand new.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to read how much you enjoyed your stay here at the Hilton Garden Inn Winston Salem. Thank you for such a nice review and look forward to your next visit. More 

Senior Contributor
39 reviews 39 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2014

This was a business visit and I was happy with my experience. The property is very close to multiple restaurants and convenient to much of Winston Salem. I would recommend for business travelers or those wishing to relax as they visit the area.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to have provided you with a good stay during your business trip to our area. Thank you for such a nice review and for your business. We look forward to your next visit. More 

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Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem
Hotel Style:
#5 Romantic Hotel in Winston Salem
#5 Family Hotel in Winston Salem
#7 Business Hotel in Winston Salem

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