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Hilton Garden Inn Winston Salem

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1325 Creekshire Way, Winston Salem, NC 27103
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Hilton Garden Inn Winston Salem
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Hilton Garden Inn Winston Salem
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254 reviews from our community

Traveler rating
    147
    64
    20
    13
    10
See reviews for
74
39
18
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • German first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (76)
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    (67)
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    (54)
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JACKSON, NJ, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We recently spent 3 nights at this hotel and were very pleased with the exceptional staff, facilities and services provided. Our only wish would be for room prices more in line with comparable hotels in the area. However, we have stayed here several time, and keep coming back, due to the location and excellent staff and overall services provided.

Review collected in partnership with Hilton Garden Inn

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Alexandria, Virginia
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was easy to pass since it is located in a newly developed area. That said, once you arrive, a well-appointed lobby with cozy sitting areas makes you feel at home. Staff are very friendly and helpful. The rooms were spacious and beds extremely comfortable. On the unique side, the bathroom door closes itself, which is fine except for... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad our staff made you feel comfortable and at home here at the Hilton Garden Inn Winston Salem. Thank you for taking the time to give us such a good review and we hope to see you again soon. More 

acworth, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

If you travel for business, this is a poor property to get anything done. The wireless is poor at best and the place is very under staffed. You have many choices as a consumer so why risk better on a known loser property.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Bartlett, Tennessee
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here 7 or 8 times a year for business. Always a clean hotel and courteous staff. Tracy at the bar is a real hoot and makes the place feel like home. The location is great allowing several eateries and shopping within walking distance. Always have a nice time when staying here.

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

 Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you for being a return guest here at the Garden Inn Winston Salem and for such a nice review. More 

Maxton, NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

nice ambiance in the lobby area, with clean well furnished rooms. The hotel staff are extremely friendly and very willing and capable to help with any concerns that the out of town traveler may have. I will definitely stick with the Hilton brand.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for being loyal to the Hilton brand and for all the nice comments about our hotel the Hilton Garden Inn Winston Salem and our staff. We look forward to your next visit. Thank you again. More 

New Bern, North Carolina
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a conference in town. I usually stay at the Hampton when I'm in town but tried the Hilton. It is nicer than the Hampton. The rooms are spacious and clean. The lobby is nice. There is an indoor pool. The staff was very friendly. There is a decent breakfast buffet for a hotel. It's a little out... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is good to know you enjoyed your stay and will be staying with us again here at the Hilton Garden Inn Winston Salem . Thank you for your business and for such a good review. More 

Williamsburg, United States
1 review
5 of 5 stars Reviewed April 16, 2015

Great value. Impressive lobby, all personnel very service oriented from front desk to restaurant. Clean, comfortable, quiet room. Would definitely stay here again whether it be for business or a family event.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

 We always enjoy hearing from our guests here at the Hilton Garden Inn Winston Salem and would like to thank you for  posting such a pleasant review of your recent family stay. We look forward to seeing you again soon. More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed April 15, 2015

A notch up from a Hampton and sometimes the same price. Beds are very comfortable and a quality reasonably priced breakfast. Love Hilton Hotels! Mobile App makes traveling less of a hassle, check in remotely and select you room using the hotel map. I book all my stays through my app now as it's quick and easy.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is good to know you enjoy using the mobile app. Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem and we look forward to your next visit our way. More 

Mooresboro, North Carolina
Top Contributor
85 reviews 85 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 14, 2015

Average is the best I can do here. The beds were uncomfortable, the room did not have extra blankets or pillows. At breakfast, service was nonexistent until it was time to get our check. On a positive note, the front desk was very polite and efficient.

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

 Thank you for taking the time to compliment our staff. Your review is appreciated and we hope you will consider staying with us again. More 

southern ontario
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here for one night on our way to South Carolina. Very nice hotel - staff were fantastic. Decor very nice. Clean. Only issue was there were renovations going on (new carpets being installed/ripped out). The rooms were dusty and we sneezed all night bc of the heater blowing out dust. I would have liked to know there were renos... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

. We sincerely apologize for falling short of your expectations as this is not typical of the high standards we strive to maintain. We hope that you will allow us another opportunity to serve you better in the future More 

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