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All 39 Winston Salem hotels

Hilton Garden Inn Winston Salem

3.0 of 5 Hotel   |   1325 Creekshire Way, Winston Salem, NC 27103
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84%
Ranked #6 of 39 hotels in Winston Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
burnetab
  • Overview
  • Reviews (181)
  • Photos (22)
  • Amenities
  • Room tips (15)
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181 people have reviewed this hotel

Traveler rating
    107
    46
    15
    8
    5
See reviews for
52
26
13
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have visited this hotel on many occasions over the last 2 yrs for business. The hotel is clean , comfortable and quiet. In fact, the hotel is very warm and homey. The breakfast is wonderful and always fresh. The one nice thing that I enjoy is the pool and exercise room. AS far as the front desk employees they... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is nice to read you are planning to use our hotel the Hilton Garden Inn Winston Salem when you are in town for business. Thank you for such a nice review and for your business. More

University Heights, United States
1 review
2 of 5 stars Reviewed 1 week ago

I was awoken from a deep sleep to have someone entering my room-twice in the same night. I thought I was hearing something and then if I hadn't had the inside security latch done, they would have been in my room. It was so intrusive and uncomfortable to have this happen. I did not feel safe at all and had... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for posting your feedback and please accept our sincere apologies. We take all comments we receive from our guests very seriously and your suggestions will help us improve guest safety at our property. Again, please accept our apologies for the inconvenience you experienced. If we can help in any way, please feel free to contact us. More

Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very comfortable after a long day in the car. Room was clean and staff very friendly. Also used the pool and hot tub area. Both were very clean. Would recommend this hotel for business or leisure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to read you had a quality stay here at the Hilton Garden Inn Winston Salem. Thank you for such a nice review. More

Willoughby, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Tracy makes the stay absolutely amazing!!!! The hotel is very nice, but as a business traveler you appreciate those that make you feel at home. The hotel is very well maintained and they are always updating something every time I stay there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We will be sure to let Tracy know all the nice things you said in your review. Thank you for such a nice review and we hope to be seeing you again soon here at the Hilton Garden Inn Winston Salem. More

Winston-Salem, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The facility is very well appointed and clean. It is centrally located and easy to get to from the highway as well as offering ease of access for local travel. The staff is extremely friendly and helpful. The stay was quite pleasant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for such a nice review of our hotel the Hilton Garden Inn Winston Salem. We hope to be seeing you again soon on your next trip our way. Thank you again. More

North Charleston, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I recommend this hotel if you can afford it. It is clean, the staff are kind, and the amenities seemed to be kept up nicely. Room service isn't incredibly expensive if you aren't feeling up to going out. The pool was taken care of, as well as the fitness room. The beds have adjustable firmness or softness. The shower is... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry. We are happy to read you enjoyed your stay and we hope to be hosting you... More

Killbuck,Oh
Top Contributor
86 reviews 86 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was well furnished including frig and microwave. The bed had a very comfy mattress, I did not care for the coverlet, heavy and kept sliding off. Took a few minutes to get the shower on, but there was plenty of hot water and towels. The complimentary full breakfast had many items to choose from or you could get... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to read you had a pleasant and restful night here at the Hilton Garden Inn Winston Salem. Thank you for such a good review and for your business. More

Wallace, United States
1 review
5 of 5 stars Reviewed June 16, 2014

This hotel was very nice, clean and the staff was very friendly. It was in a great location that was convenient to where ever you need to go! Our family had a great stay and would recomend for others to stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you found our hotel the Hilton Garden Inn Winston Salem so convenient and enjoyed your stay. Thank you for such a nice review and we look forward to your next visit. More

Jacksonville, United States
1 review
3 of 5 stars Reviewed June 11, 2014

I had an overall nice experience at this hotel with exception of the breakfast. It was total epic fail. No element of the prepared breakfast items was suitable for consumption. However rooms were nice, hotel was clean, staff very nice and friendly, just eat your meals elsewhere.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We regret to hear about your dissatisfaction in the hot breakfast you experienced and would like to let you know that we have been working hard to make certain our guests receive a breakfast that offers hot, fresh and healthy options. Our goal is to provide a variety of alternatives to accommodate diverse health and food preferences. Your business is... More

Columbus, United States
1 review
2 of 5 stars Reviewed May 30, 2014

Very unhappy with the combination of outrageous price and absolutely cheap quality. The internet connection in my room did not work, I was forced to connect to a slow and over-used WiFi network that required me to reconfigure my connection every 24 hours even though my stay was for 3 days. The walls were thin, I was constantly disturbed by... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

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Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Winston Salem #6 Family Hotel in Winston Salem #6 Business Hotel in Winston Salem
Hotel Class
Number of rooms
112

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