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Hilton Garden Inn Winston Salem

Certificate of Excellence
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1325 Creekshire Way, Winston Salem, NC 27103
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Free Breakfast & WiFi
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1 room 1 guest
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Hilton Garden Inn Winston Salem
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280 Reviews from our TripAdvisor Community

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Traveler rating
    157
    73
    25
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    11
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85
48
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (280)
  • Mar-May only
    (78)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (54)
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    (57)
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Milton, Vermont
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel is centrally located to all shopping needs when moving a college student. Staff at this property were extremely friendly especially the breakfast staff delivering delicious omelettes. Pool and fitness area were small but typical of Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

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Jacksonville, FL, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

GREAT STAFF, GREAT BREAKFAST, NICE INDOOR POOL AND WEIGHT ROOM AND A LAUNDRY. Stayed this time for 2 days, everything was perfect, clean, quiet, large rooms with frig and microwave. easy access and about 5-10 mins to downtown

Review collected in partnership with Hilton Garden Inn

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POWDER SPRINGS, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was cleaned, accommodating and close to great shopping and restaurants. We visit the area several times a year to visit family and this is one of the top 2 locations we would continue to stay on future visits.

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 6 days ago NEW

we spend 2 nights , the room is clean smell always fresh. nice swimming pool, the location is excellent close to the mall and you can walk to restaurant. we did not try the breakfast there my wife preferred to have breakfast out side. I enjoyed the pool and Spa.

Review collected in partnership with Hilton Garden Inn

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Sammamish, Washington
Level Contributor
276 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay here every year since my daughter is in the area. This used to be my favorite hotel in the area. However, with my last stay, I'm beginning to think the hotel needs a refresh. The room looks tired and a bit dated. The tubs look a bit stained. The bathroom door doesn't stay open, the toilet lid doesn't stay... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear that you have stayed with us many times, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Met at this hotel as the half way travel point to see my grandkids and was very satisfied with the location and cleanliness of the hotel. We had a great time. There was a soccer tournament in area so many families there and hotel did a great job accommodating it appeared to me. There was no chaos like I have... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

From all of us here at the Hilton Garden Inn Winston Salem, thank you for your high praise of our staff. We hope to be seeing you again on your next trip. More 

Coupeville, Washington
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this is a fairly new property and it is in pristine condition. I am here on business with a local company and have stayed at many other hotels over the years but this is now my favorite. It's located nearby a shopping mall with shopping opportunities in case for example you forget to bring a tie for an important business... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you have chosen our hotel the Hilton Garden Inn Winston Salem as your favorite in our area. Thank you for your business and for such a good review. More 

Wilmington, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice clean amenities in a safe area. Several restaurants within walking distance. Staff is pleasant. Hotel was clean and up to date. I stay at this hotel 6 times a year and each time the staff and facilities are consistent with their services.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for being a return guest here at the Hilton Garden Inn Winston Salem. We appreciate your good review and your business. Hopefully we will be seeing you again soon. More 

Indianapolis, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Staff claimed we had reservation for one night(was made for 2 nights), so the rate was increased by $40.00 when we checked out. Mattress worn out- very lumpy. We visit this area 3 or 4 times /year staying at this hotel because of location, will now switch to Marriott.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

.I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team . We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More 

Chicago
Level Contributor
102 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here on business and despite an a/c issue in the room, it was a good stay. I stay at a lot of hotels, but the a/c here was the most complicated I've encountered. After struggling with it (It was set at 80, but was 65), they finally sent someone up who acknowledged that it wasn't working well. I... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

All of us here at the Garden Inn Winston Salem would like to thank you for such a nice review. We apologize for the problems with the a/c. We look forward to your next visit our way. More 

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