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All 39 Winston Salem hotels

Hilton Garden Inn Winston Salem

3.0 of 5 Hotel   |   1325 Creekshire Way, Winston Salem, NC 27103
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83%
Ranked #8 of 39 Hotels in Winston Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Queen_City_Chick Charlotte, NC
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195 reviews from our community

Traveler rating
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    16
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Charlotte, NC
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently had the pleasure of staying at Hilton Garden Inn for a couple of nights while in Winston for business. It's a very nice hotel and appears to be pretty new. The surrounding area also is pretty new and some parts still under construction. Unfortunately, my stay at the hotel was pretty brief both days that I stayed due... More

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you enjoyed your stay here at the Hilton Garden Inn Winston Salem. Thank you for your business and for such a great review. We look forward to your next visit our way. More

Cape Carteret, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Disappointed in: One of the reception staff carrying on a personal conversation so raucous that the person that was trying to check us in had to wait for them to calm down before she could hear me. Disappointed in the fact that the hallways and elevators were stifling hot. Disappointed in the thermostat not going lower that 68 degrees and... More

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I and my wife travel to Winston-Salem frequently to see our son in college and for business and always stay at the Hilton-Garden Inn. They are consistently excellent! Clean rooms, pool, whirlpool and workout room, and staff that is helpful and always courteous! We have stayed at other hotels in Winston-Salem when we didn't plan ahead and found the Hilton... More

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are happy you think our hotel the Hilton Garden Inn Winston Salem is consistently a good place to stay and we would like to see you again soon. Thank you for such a nice review. More

Newnan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel 3 times and each trip has been good. The rooms are nice and clean. The Bartender is great. The breakfast has always been up good. The fitness center actually has free weights along with cardio equipment, a very nice amenity that is seldom seen.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to read you have enjoyed all three of your stays here at the Hilton Garden Inn Winston Salem. Thank you for your business and for such a nice review. More

Beckley
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room was what you would expect for a Hilton: clean, comfortable and quiet. The restaurant appeared to be simply a bar with open dining area, but my wife and I enjoyed a wonderful spinach salad w an appetizer. The following morning we took advantage of the $7.95 breakfast, a combination of cook to order and buffet. Again it was... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you and your wife enjoyed your stay here at the Hilton Garden Inn Winston Salem. Thank you for such a nice review and we hope to see you again soon. More

Northern VA, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The "air" mattress is very uncomfortable even when it is working. My mattress was broken but I didn't realize it until 3a.m. Although we changed rooms for the rest of our stay my back was shot and even the new mattress was not comfortable. I understand that all Garden Inns have these beds. We love the Hilton Brand and have... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our beds. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More

Winston Salem, North Carolina
Senior Contributor
35 reviews 35 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

My husband and I enjoyed staying in this hotel in 2011 and 2012 before we moved to North Carolina. Our family was coming to visit but our apartment is too small to have them stay with us. We got them 2 adjoining rooms with a king in one and 2 queen beds in the other. We are so pleased. The... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are happy to have been able to provide your family with a great stay here at the Hilton Garden Inn Winston Salem. Thank you for such a nice review and for your business. More

Florida, United States
2 reviews
5 of 5 stars Reviewed August 10, 2014

Stay here frequently for business. Staff very attentive and service oriented. Fast and well prepared individually cooked breakfast. Plenty of restaurants, shopping, Starbucks nearby. Great location to interstate as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for being a return guest here at the Hilton Garden Inn Winston Salem. Your review and your business are highly appreciated. Thank You! More

Georgia, United States
2 reviews
5 of 5 stars Reviewed July 28, 2014

Enjoyed the beautiful room and lounge at the Hilton Garden Inn in Winston Salem. Very clean, friendly staff and Quiet Rooms. I would stay there for not only business trips but trip of leisure as well. I love the fact that they add in vanity items such as makeup remover and other amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you enjoyed the extra vanity items we provide during your stay here at the Hilton Garden Inn Winston Salem. Thank you for your nice review and your recommendations to others. We look forward to your next visit. More

Grand Rapids, United States
1 review
3 of 5 stars Reviewed July 28, 2014

Ignored while trying to get some breakfast. Waitress didn't offer any silverware and never asked to take my order. After waiting for 10 minutes I simply couldn't wait any longer. Bathroom not cleaned properly. Went to the front desk and waited 5 minutes to get any "help" b/c the front desk clerk was on her cell phone texting or doing... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More

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Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem

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