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Hilton Garden Inn Winston Salem

Certificate of Excellence
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1325 Creekshire Way, Winston Salem, NC 27103
Special Offer
Free Breakfast & WiFi
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Hilton Garden Inn Winston Salem
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Hilton Garden Inn Winston Salem
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270 Reviews from our TripAdvisor Community

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Traveler rating
    154
    68
    23
    14
    11
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80
46
18
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (78)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (57)
All months
5 of 5 stars Reviewed 3 days ago NEW

I decided to stay in this hotel because it is one of the few in Winston Salem that has rooms with a whirlpool in it. It was for our 5th year wedding anniversary and everything was great the price, the room was very clean. They have a breakfast buffet for about 8 bucks a person but I bought the package... More 

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Arrived and was informed at check-in that the Hilton Reservation system was malfunctioning and the room configuration requested and conformed, was not available. After some time on the phone looking for other hotel rooms (all were sold out in the area), a reduced rate was offered to accommodate our needs, which offset the error.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad we were able to correct the problem for you and hope you will be staying with us the next time you are in our area. Thank you. More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Nice rooms and great bed and spacious, clean room. Nice to have pay per view movies. Also good equipment in the gym. However I could hear the TV next door until late at night and every time the a/c kicked on in the next room my wall vibrated. This definitely interfered with a good night's rest.

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are sorry you did not get a good nights rest during your stay here with us. Please accept our apologies. More 

Mooresville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Everything was perfect during my business stay. It was what you would expect from a Hilton Hotel. The staff was friendly and helpful. The amenities were clean. I would definitely stay there again whether on business or pleasure.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem . Your review and your business are appreciated and we hope to see you again soon. More 

Orlando, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The accommodations, service and friendliness of the staff were just great. There was a great full breakfast in the restaurant, a dinner menu as well and a fully equipt bar which was convenient. We will definately stay there again when in Winston. Thanks

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your feedback regarding your stay at our hotel. We are glad you enjoyed your stay and hope to see you again soon here at the Hilton Garden Inn Winston Salem. More 

Wilmington, North Carolina
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like that I can eat dinner in the hotel if I'm feeling super lazy. The breakfast is really good. The bar isn't bad either. Mini Keurig in the room is great! I hate the crappy coffee packets at other hotels. The wifi and amenities are fine but my absolute favorite part is how the rooms smell. They smell like... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is good to read how much you enjoyed your stay here at the Hilton Garden Inn Winston Salem. Thank you for such a good review and we hope to be seeing you again soon. More 

Columbia, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I was very delighted that I was able to select a hotel using tripadvisor's comments. The hotel is located in a nice area (not in hotel row). The hotel is easy to find. The staff was exceptionally helpful and friendly. You were welcomed with a gift bag of 2 bottles of water and mints. We definetely would stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

It is good to know our staff were helpful and friendly. Thank you for such a nice review of our hotel the Hilton Garden Inn Winston Salem. We look forward to your next visit. More 

Tulsa, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

We prefer Garden Inns over the Hilton Hotels because they are handier, more modern, and generally newer. The hotels are generally older, less convenient when travelling, and the furnishings need updating.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Hartford, United States
1 review
2 of 5 stars Reviewed June 25, 2015

Staff made repeated and mistakes - after long drive and a reservation made well in advance, our room was not ready and we were told to 'wait around' - this was after 3pm. in morning the pool area was strewn with dirty towels and full ashtrays - no clean towels - kind of like a frat house. although we had... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity... More 

Morehead City, United States
1 review
3 of 5 stars Reviewed June 23, 2015

The rooms air conditioner was very loud coming and off periodically all night waking me up. The memory foam was a little to firm for my comfort. Other than those issues it was relatively an enjoyable stay. The general area near the mall and Cheddar's restaurant nearby was nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers like yourself.... More 

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