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Marriott Winston-Salem

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425 North Cherry Street, Winston Salem, NC 27101
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Marriott Winston-Salem
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Marriott Winston-Salem
Marriott Winston-Salem
Marriott Winston-Salem
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242 reviews from our community

Traveler rating
    83
    91
    35
    20
    13
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43
32
23
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel several times and have always had a good experience. Personally, I like being on a high floor. I like the views of both the city & the mountains. I may prefer the mountain view a little better. There are lots of restaurants, art galleries & shops within walking distance. This is a good hotel... More 

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NC
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful location in the heart of the city. Easy Walking distance to wonderful restaurants, bakeries, bars, shops and CVS. We chose valet parking as I was there for business and walking to my meetings. The small up charge is certainly worth the convenience and secure housing of our vehicle. Morning coffee was great in the well appointed lobby... More 

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Room was below standard- bathroom so dimly lit I had to use the mirror in the bedroom to put on make up. Crack in the ceiling, bathroom sink looked poorly installed. Staff were extremely friendly but the property definitely needs updating

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Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Stephanie, Thank you for taking the time to share your recent experience at the Winston-Salem Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Winston Salem, North Carolina
Top Contributor
151 reviews 151 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I live in Winston-Salem and had a staycation for the wife's birthday. Lobby area is nice but the rooms do need updating. The sheets felt as if they were 6 years old and are washed everyday. Not smooth at all. My body felt as if it was being exfoliated as I slept. But overall the service and hospitality shown was... More 

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Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a wedding three weeks ago. Great hotel room...clean bed, clean shower, nice view. My boyfriend had time to use the gym and said it was much nicer than most hotel gyms. The bar area was great, would've been nice if they stayed open a little later on Saturday night. Having free, warm cider in the lobby was... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter was involved with the North Carolina School of the Arts Winter Dance Festival. They had a special rate... Rooms ready..,and put our whole group all together...you can park and walk to many restaurants... A short drive to other venues.... Great location... Comfortable rooms that are well appointed .... The bar/restaurant was very crowded and had slow service but... More 

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Denver, Colorado
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a Platinum Marriott member I stay at many Marriotts around the world and the Winston Salem Marriott is a favorite for me. The staff is super friendly and hard working. The gym is excellent and the concierge lounge is very well managed. This is the only hotel I will stay at when visiting my daughter at Wake Forest. I... More 

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Providence, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

I stayed at the Marriot two weeks ago for a conference. The staff was great - very hospitable and super friendly. The room was great, all of the facility was clean and the food was good as well. Would stay again and would recommend.

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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed February 15, 2015

Overall the hotel was great, aside from our toilet running nonstop and having to pay for self parking. Normally when we stay with Marriott they validate when you self park. What we were dissatisfied with Carol Clark at the front desk. Her tone was rude. I was missing a travel document and she became upset and impatient with me. I... More 

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Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear Lindsay - Thank you for being out guest this past weekend and having an overall great stay. I am sorry you felt Carol was rude to you. She is a tenured talented associate that has been delivering exceptional service to our guests for years. The approval form she was asking for is needed at check in to obtain the... More 

maryland
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 3, 2015

Stayed in this hotel last week for one night while visiting a school in the area. Asked for early check-in, but arrived at hotel even earlier and room was ready! The hotel is pretty standard for marriott... but really nice. It is the people who make the difference. The front desk clerk who checked us in was super friendly, and... More 

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