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Marriott Winston-Salem

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425 North Cherry Street, Winston Salem, NC 27101
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1 room 1 guest
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Marriott Winston-Salem
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaufort, South Carolina, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A spacious, corporate, urban lobby greets you upon entrance with the dark cocktail bar and Glaze Restaurant waiting for you for dinner. The location is ideal for other bistros and restaurants, and several chic coffee shops for day and night. The rooms are not super luxurious, but nice and well kept, with coffee available in the lobby each morning, and... More 

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East Longmeadow, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was so nice and well maintained and was a great visit. But the best part of the visit was the service. The service desk helped us locate everything from a hair salon to the best place to grab a quick lunch. They were top notch. I highly recommend this one!

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Columbia, SC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Outstanding stay at the Twin City Marriott. First class service. I strongly recommend this hotel for business or pleasure. Great customer service and staff. Wonderful food at the Graze Restaurant!!!! Strongly recommend.

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Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I always chose Marriott Love these beds, very comfortable and lots of good restaurants within walking distance of this one ;-).. Mini fridge always good to have But when I arrived at 230am they said they had had maintenance problem and were gonna have to move me to another hotel. Huge potential problems! I said I am already checked in... More 

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Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here July 4th. Service was amazing at the front desk and the restaurant. Room was average. My bigger issue is with Marriott as a whole - I needed to cancel a reservation tonight - I was treated TERRIBLY!!! The Expedia rep was on the line with me for the call, and he truly could not believe the way that... More 

Was this review helpful? Yes 1
Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Nicyo, Thank you for choosing Marriott Winston-Salem and taking time out of your day to let us know about your experience. I appreciate your kind remarks about our service at the property. I would to apologize for the level of service provided by our central reservation team. I have shared your feedback to ensure that this was an isolated... More 

Charlotte, North Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 23, 2015

We stay in Winston-Salem every summer for an annual convention and have stayed at this Marriott several times. Even though they're always extremely busy, the staff is always very considerate and helpful. The hotel is located right downtown and within walking distance to excellent restaurants as well as Old Salem and other downtown attractions. The Lawrence Joel Coliseum where we... More 

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New Castle, Delaware
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2015

I was in town for our biennial conclave. I came in on Friday but I stayed at another hotel because the Marriott couldn't accommodate me. In any event, I stayed six nights and I was not that impressed with this hotel. I can't put my finger on it, but having stayed at another hotel the night before with terrific accommodations,... More 

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Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Veronica B, Thank you for staying at the Marriott Winston-Salem and taking time out of your day to let us know about your experience. Please accept my sincere apology for missing opportunities to make your stay a pleasant one. We are happy you found our staff service helpful but we are disappointed we fell short of expectations. Once again,... More 

Maryland
Level Contributor
161 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed July 16, 2015

Just off the Interstate in the heart of the Winston-Salem business district, it is hard to go wrong with the Marriott. The hotel is well maintained with open and bright public spaces. The rooms are comfortable, clean and a little more spacious that some of the newer hotels. The staff are very friendly and embrace the Marriott service culture. Ask... More 

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1 review
2 of 5 stars Reviewed July 16, 2015

This facility is definitely NOT up to Marriott standards. Very unhappy with consideration given. We stayed 4 nights and needed 1 more. They said they were booked. They would NOT give us a late checkout; elevators went down, phones stopped working. It needs to be updated.

Was this review helpful? Yes
Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Phyllis B, Thank you for taking time out of your day to let us know about your stay with us at the Winston-Salem Marriott. Please accept my sincere apology for missing opportunities to make your stay a pleasant one. We did have a power surge that affected our elevators and our guest phones at the hotel. It took approximately... More 

Hickory, North Carolina
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

In town for convention loved being able to walk to restaurants in downtown area. Breakfast at the hotel was good. Ordered the corn beef hash with poached egg and hollandaise. This was an upscale version of it. Delicious. Others ordered the buffet which was also good. the infused water in the lobby. Very enjoyable stay will definitely stay again when... More 

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