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Marriott Winston-Salem

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425 North Cherry Street, Winston Salem, NC 27101
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Marriott Winston-Salem
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Marriott Winston-Salem
Marriott Winston-Salem
Marriott Winston-Salem
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246 reviews from our community

Traveler rating
    84
    93
    36
    20
    13
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44
32
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Top Contributor
230 reviews 230 reviews
37 hotel reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed 1 week ago

Last March, I had a bad experience with this hotel which did a poor job of customer service during a convention. This year, they improved and customer service was better. The check in was faster--though they could use more receptionists during busy periods--the elevators were all working and seemed to be faster, and the parking situation was ok because the... More 

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NYC
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for downtown Winston-Salem. Need to allow time for parking and retrieving your car with valet. I ended up parking on the street just to assure I could leave for airport on time. Hotel was great. We opted for concierge level - nice if you are pressed for time and need a quick coffee or breakfast without hassle.

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Virginiaq
Top Contributor
52 reviews 52 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was at the Marriott 3 nights for a convention. Great location, walk to 4th St for restaurants & shopping; walk across the skyway to Benson Convention Center for meetings. Restaurant in the Marriott does excellent breakfast, lunch and dinner. Rooms are spacious, beds are very comfortable, bathrooms are big. Not enough convenient outlets for all your electronic doo-dads if there... More 

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Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several times and have always had a good experience. Personally, I like being on a high floor. I like the views of both the city & the mountains. I may prefer the mountain view a little better. There are lots of restaurants, art galleries & shops within walking distance. This is a good hotel... More 

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NC
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a wonderful location in the heart of the city. Easy Walking distance to wonderful restaurants, bakeries, bars, shops and CVS. We chose valet parking as I was there for business and walking to my meetings. The small up charge is certainly worth the convenience and secure housing of our vehicle. Morning coffee was great in the well appointed lobby... More 

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Room was below standard- bathroom so dimly lit I had to use the mirror in the bedroom to put on make up. Crack in the ceiling, bathroom sink looked poorly installed. Staff were extremely friendly but the property definitely needs updating

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Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Stephanie, Thank you for taking the time to share your recent experience at the Winston-Salem Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Winston Salem, North Carolina
Top Contributor
156 reviews 156 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 15, 2015

I live in Winston-Salem and had a staycation for the wife's birthday. Lobby area is nice but the rooms do need updating. The sheets felt as if they were 6 years old and are washed everyday. Not smooth at all. My body felt as if it was being exfoliated as I slept. But overall the service and hospitality shown was... More 

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Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 10, 2015

Stayed here for a wedding three weeks ago. Great hotel room...clean bed, clean shower, nice view. My boyfriend had time to use the gym and said it was much nicer than most hotel gyms. The bar area was great, would've been nice if they stayed open a little later on Saturday night. Having free, warm cider in the lobby was... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2015

My daughter was involved with the North Carolina School of the Arts Winter Dance Festival. They had a special rate... Rooms ready..,and put our whole group all together...you can park and walk to many restaurants... A short drive to other venues.... Great location... Comfortable rooms that are well appointed .... The bar/restaurant was very crowded and had slow service but... More 

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Denver, Colorado
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 28, 2015

As a Platinum Marriott member I stay at many Marriotts around the world and the Winston Salem Marriott is a favorite for me. The staff is super friendly and hard working. The gym is excellent and the concierge lounge is very well managed. This is the only hotel I will stay at when visiting my daughter at Wake Forest. I... More 

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