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All 36 Winston Salem hotels

Marriott Winston-Salem

3.5 of 5 Hotel   |   425 North Cherry Street, Winston Salem, NC 27101
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Ranked #19 of 36 Hotels in Winston Salem
A recent review
4 of 5 stars reviewed 2 weeks ago
DaysofThundr46 Fort Mill, South Carolina
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221 reviews from our community

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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Mill, South Carolina
Top Contributor
124 reviews 124 reviews
89 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were apart of a big pro wrestling convention and the hotel is "connected" to the convention center. By connection, I mean you need a map to figure it out. You have to go to the 2nd floor, then take a sky bridge to the Embassy Suites, then go down a floor, then go to the walkway underground. They have... More 

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Plumtree, North Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for the North Carolina School Library Media Specialist Conference in October. The room was spacious with a refrigerator and microwave. It was clean and comfortable. The staff was very accommodating. It is beside the Benton Convention Center so it was right where I needed to be. I ate the buffet breakfast in the restaurant. It was excellent... More 

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Henderson, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in town for the Annual Convention of the Episcopal Diocese of North Carolina. I always stay in the Marriott Winston-Salem for this event because it is across the street catty-cornered from the Benton Convention Center. My room was pleasant, my bed was comfortable and I found the staff courteous and helpful. One of my delegates had his car... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The room was big, but had a bad cat pee smell to it. I kind of felt like it might have been dangerous to be sleeping in a room with a cat pee smell. Other than that it was the same set up as most other Marriots. It was pretty quiet, but was kind of odd the tv did not... More 

Was this review helpful? Yes 1
Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear Jennifer T - Many thank for being our guest and posting feedback on Trip Advisor regarding your experience at the Marriott Winston Salem. I am so sorry about the issues in your guest room. We do not allow pets and would like to get some additional information from you so i can follow up and address. I can be... More 

Buford, Georgia
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 12, 2014

If it wasn't for the horrible valet service, this hotel most likely would have received 5 stars. Both times we got our car from the valet, we had to wait over a half hour! The first time, they didn't have a clue where our car was, then once they located it, we had to wait an additional 15 minutes. The... More 

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Jim K, General Manager at Marriott Winston-Salem, responded to this review

Sharon R - Thank you for being our guest and sharing your feedback about your experience on Trip Advisor. We consider your feedback very valuable to us and so sorry that your experience with our valet service was not exceptional. Would you be so kind as to let me know the date of your stay so I could look into... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 8, 2014 via mobile

Stayed at this hotel for a soccer tournament. The room was paid for by the soccer association so I was confused as to why there was a charge for $50 on my card that was on file for incidentals. When I asked the woman at the reception desk what the charge was for she became short with me when I... More 

Was this review helpful? Yes 1
Bob F, Manager at Marriott Winston-Salem, responded to this review

Dear Xoxo_kat 1989 - Thank you for staying with us and providing feedback about your experience with us on Trip Advisor. I apologize that your stay was not exceptional and that the temporary hold at check-in was not explained to your satisfaction. We will also review our pricing at the lounge to make sure we are within the industry standards.... More 

1 review
3 of 5 stars Reviewed November 5, 2014

Valet was too flirtatious...clean bath cloths had a bad scent. Remote missing from room, called for room service and lady seemed to have a difficult time with my simple order..took forever to place order. Sink and tub kept getting clogged.

Was this review helpful? Yes
Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear concerned O - Thank you for staying with us and providing feedback about your experience with us on Trip Advisor. I apologize that your stay was not exceptional and would like to gather some additional details for you so I may follow up and address. I would also like to regain your trust so we may once again be... More 

Lenoir, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

We recently had about 150 together at the Marriott for a statewide meeting. Excellent meeting facility, comfortable rooms, excellent food as the hotel prepared all of our meals in the 2 day meeting. Reasonable valet or personal parking, many outstanding resturants within a short walk of two blocks. I would recommend you consider this site for any meeting needs up... More 

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Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear Jeff J - So glad your experience here in Winston Salem was exceptional and very much appreciate the testimonial you posted on Trip Advisor. I would love to know which meeting it was so I can thank the team that hosted you and thank you for your business. I can be reached at jim.keller@twincityquarter.com or direct line 336-397-4051. Thank... More 

Wisconsin
Top Contributor
88 reviews 88 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed October 16, 2014

I was excited to get the handicap room with a king size bed because I knew it would have a tall toilet, it did, but I guess if you get that you don't get a place to plug anything in, a door that closes, clean washcloths, garbage removed from the room, a lamp that works by the bed, an outlet... More 

Was this review helpful? Yes 1
Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear Medtravel - Thank you for being our guest and taking time to post feedback on trip advisor. I was great to speak with you as well at check out and providing me with the details of your experience. I apologize that your stay was not exceptional but glad I was able to see you and make amends before you... More 

Virginia
Top Contributor
103 reviews 103 reviews
93 hotel reviews
221 helpful votes 221 helpful votes
3 of 5 stars Reviewed September 29, 2014

Hotel is centrally located and easy walking distance to many restaurants, shops, etc. Check-in was reasonably prompt. Rooms are adequate but not memorable; it's the usual Marriott decor although the rooms are a bit larger than standard fare. There is a desk for working and chair/ottoman for relaxing. Very large TV with many channel choices. Bathroom has been partially modernized... More 

Was this review helpful? Yes 1
Jim K, General Manager at Marriott Winston-Salem, responded to this review

Dear MisstheDogs - Thank you for staying with us and providing excellent feedback on Trip Advisor regarding your experience in our hotel. Mr. Marriott reminds us the "devil is in the details" and appreciate you providing them. I also want to thank you for your loyalty to the Marriott family of hotels as an elite Marriott rewards member. We have... More 

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Additional Information about Marriott Winston-Salem

Address: 425 North Cherry Street, Winston Salem, NC 27101
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Winston-Salem 3.5*
Number of rooms: 315
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Also Known As:
Marriott Winston-Salem Hotel Winston Salem
Marriott Hotel Winston Salem
Winston Salem Marriott
Hotel Style:
#14 Business Hotel in Winston Salem

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