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Holiday Inn Express Winston-Salem Downtown West

2.5 of 5 110 Miller Street, Winston Salem, NC 27103
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Holiday Inn Express Winston-Salem Downtown West
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Holiday Inn Express Winston-Salem Downtown West
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114 reviews from our community

Traveler rating
    46
    34
    18
    6
    10
See reviews for
39
11
14
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

The company put me at the Holiday Inn Express which is not at all the hotel level I am used to. It was a very pleasant stay. I stayed in the King Leisure room which was good size, a nice desk and small sofa, microwave, fridge and coffee maker. Clean bathroom and the room and hotel in general are clean.... More 

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Rock, West Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

My son and I stayed here 2 nights (originally only planned one night) so that he could go to the hospital which is within walking distance! The breakfast was wonderful and plentiful both days. Both rooms did seem to need some attention to them as the first room had many visible areas of peeling wallpaper and the second room seemed... More 

Was this review helpful? Yes 1
Glendale, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean and the staff and friendly. The staff go over and above to make you feel at home when staying at the holiday inn express. We travel almost every week, and like to stay in holiday inn hotels wherever possible. I stayed in a room in the top floor and it was very quiet. It had a... More 

Was this review helpful? Yes 1
Eden, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2015

After a very long day at the hospital It was time to search for a hotel.Being from out of town and not knowing the area I was concerned about my safety. Not having any access at 1:00 a.m. to any internet to search T.A., I asked some of the security guards to recommend a nice hotel in a safe area,... More 

Was this review helpful? Yes 4
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 18, 2014

The room was clean and stocked. The Internet was slow and the gym was down for "maintenance" during the entire length of our stay. However, the staff was friendly and real eggs and bacon were served during breakfast. Altogether, it was a nice hotel.

Was this review helpful? Yes 1
mis9
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

I reserved a room at Holiday Inn. I made reservations for wrong days. I was one week off. When asked to move dates one week, they refused. The hotel was 100% reserved for both dates and kept my deposit which was 100% of entire stay over $650. Hotel then threatened to call police if I offered my room to a... More 

Was this review helpful? Yes 1
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback mis9, I wanted to apologize for any inconveniences that occurred during your stay with us. This type of behavior is unacceptable and has been brought to the attention of our management team. I do hope you choose to stay with us again in the future and that we are able to correct any past issues... More 

Suffolk, Virginia
Top Contributor
87 reviews 87 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 5, 2014

Very good breakfast with fresh fruit, sausage, pancakes, creals etc. Room was comfortable and clean, towels were better than most Holiday Inn Express's. Location is beside a Panera, across with hospital. Just a short drive to Wake Forest. Not elegant but clean, quiet, and decent food. Work equipment is not great but was plenty for our needs. No hot tub.... More 

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Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your 4-star review APrettyLittlePark! Our breakfast is one of the many amenities Holiday Inn Express Downtown West offers to our guests. The location is very ideal for any of our travelers since we are so close to dining and entertainment. I am glad you enjoyed your stay and do hope to see you again in the future. More 

Morrison, Tennessee
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 3, 2014

A very clean older property, nicely maintained and quiet. Great breakfast, extremely friendly and helpful staff members. I reserved a king bed room but got a room with two double beds (50" wide). Their "High Speed" internet is anything but high speed. I stayed there two days and could never keep a connection. I measured the speed several times on... More 

Was this review helpful? Yes 2
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback SilverEagle2014, We are diligently working on amending our internet service. I apologize for the inconvenience of the internet not being up to your standards. I will make sure my General Manager is aware of the issue and we will do our best to rectify it. More 

Wake Forest, North Carolina, United States
Top Contributor
74 reviews 74 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 2, 2014

A last minute weekend pageant required me to book a hotel room for a couple of nights in Winston-Salem, NC. Using points I was able to find a relatively nice property available near the convention center large enough for myself, my wife and daughter participating in the pageant. The exterior looked nice and was located near the hospital with easy... More 

Was this review helpful? Yes 1
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback Steven T. I apologize for the inconveniences that occurred during your stay. I will have our maintenance team and housekeeping team know about these issues. This is unacceptable seeing as we uphold a very strong belief in the importance of cleaning and paying attention to detail. I do hope that we are able to accommodate... More 

Boone, North Carolina
Top Contributor
108 reviews 108 reviews
32 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 2, 2014

We originally stayed here because it's so close to the hospital. We are from out of town, but had surgery with complications here, which meant we needed to come back many times. But, we came back because it's a nice hotel with a great price and wonderful staff. In truth, the carpet could be updated, but the rooms are nice... More 

Was this review helpful? Yes
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback! We have a large advantage of being a walk away from Wake Forest Baptist Hospital and Novant Health. I am glad we were able to assist you and your fellow guests during your stay. More 

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Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn

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