We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Winston-Salem Downtown West

Hotel website
Hotel deals
110 Miller Street, Winston Salem, NC 27103
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Winston-Salem Downtown West
Professional photos View all
Browse nearby
Holiday Inn Express Winston-Salem Downtown West
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    54
    42
    20
    9
    11
See reviews for
45
14
15
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (34)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (20)
All months
New York
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent one night at this hotel while visiting Wake Forest University, which was about 10 minutes away. We arrived a bit early for check in and the person at the front desk seemed rather annoyed that we showed up before 3 p.m., but the other hotel employees were all very helpful and friendly. The breakfast buffet was pretty typical... More 

Was this review helpful? Yes
Blacksburg, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay.The employees go above and beyond to make sure you feel at home. I have stayed here frequently in the past year and I always get great service. I would highly recommend this hotel.

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very pleasantly surprised by this quiet comfortable and yet classy hotel. I needed to be near the Wake Forest Baptist Hospital and it was so convenient. I wish I had known the first night to ask for the hospital rate. The breakfast was well rounded and the coffee was very good. They had a phone cord for my... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 4 weeks ago

We were traveling through Winston Salem late on a rainy night and needed a room ASAP. I booked this room on my tablet and within minutes I was ready to check in. I found the staff very courteous and helpful. They even helped us get our things in out of the rain. Since we have a handicapped child an extra... More 

Was this review helpful? Yes
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town for a wedding at Reynolda Church. This location turned out to be very convenient and it had decent dining options within walking distance. We drove north towards the university several times for wedding related events, and loved looking at the beautiful homes! Service at the hotel was fine. The cinnamon rolls were good...as always!

Was this review helpful? Yes
Cary, NC
Level Contributor
177 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 17, 2015

The Holiday Inn Express is not really downtown, so I'm not sure why Downtown is in the name. However, the location is convenient to the highway, and there is a grocery store next door, which is really helpful for an easy dinner. The hotel was good for an overnight stay for work. The room was clean and comfortable. The Wifi... More 

Was this review helpful? Yes
Omaha, Ne
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 11, 2015

I really question where all the positive reviews for this facility come from. It is not what I am used to from Holiday Inn Express. The lobby area is what I expect from HIE and the desk personel were very helpful, but in my opinion, that is where the positive experience ends. My opinion and observations: The chairs in the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear TravelerbyMotorcycle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk. However, we’re sorry we fell below your expectation regarding the cleanliness of the breakfast area, carpet condition and the bathroom condition. We will address these concerns. I assure... More 

Saint Peters, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

We stayed there for two nights since we were visiting with my cousin who lived on 9 miles away. It was very convenient to restaurants and grocery store. Breakfast at the hotel was hot and fresh, with a large variety of choices to eat. The room was clean and spacious. They also had shuttle service to various locations within the... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed May 30, 2015

Being in Hospitality management and working for Holiday inn for many years .The hotel has great ratings but beware of overbooking and being told you have to downgrade the size of your room and can't get discounted in price,unless speaking to Management for adjustment,and they won't be in till Monday,after you check out! .I had to ask instead of our... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Candace L, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and we appreciate your business with us. It is nice to read that you found the property nice and clean, and found our location to be convenient. Despite of these,... More 

Centreville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

We have stayed here repeatedly and our experiences have been consistently superior. The staff is welcoming and efficient. The facility is spotless with a comfortable and roomy breakfast/ lounge area. Rooms are spacious with quality linens. The breakfast has a wide range of options and an attendant constantly restocks items. Pool and workout facilities are very adequate. Great central location.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Dining (6)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Winston Salem hotels
6.6 mi away
Hampton Inn & Suites Winston-Salem / University Area
1.6 mi away
Brookstown Inn
Brookstown Inn
#2 of 36 in Winston Salem
4.5 of 5 stars 284 reviews
1.8 mi away
Fairfield Inn & Suites Winston-Salem Downtown
Show Prices
Show Prices
Show Prices
2.1 mi away
Holiday Inn Express Winston-Salem
Holiday Inn Express Winston-Sale...
#22 of 36 in Winston Salem
3.5 of 5 stars 84 reviews
1.6 mi away
Embassy Suites by Hilton Winston - Salem
2.5 mi away
Microtel Inn by Wyndham Winston Salem
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay