We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Winston Salem hotels

Holiday Inn Express Winston-Salem Downtown West

2.5 of 5 Hotel   |   110 Miller Street, Winston Salem, NC 27103
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Winston-Salem Downtown West to your Saves list
Holiday Inn Express Winston-Salem Downtown West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
74%
Ranked #22 of 39 Hotels in Winston Salem
A recent review
3 of 5 stars reviewed 2 weeks ago
Steven T Wake Forest, North Carolina, United States
Write a Review

106 reviews from our community

Traveler rating
    44
    31
    16
    6
    9
See reviews for
36
11
13
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Any
English first
Wake Forest, North Carolina, United States
Top Contributor
66 reviews 66 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A last minute weekend pageant required me to book a hotel room for a couple of nights in Winston-Salem, NC. Using points I was able to find a relatively nice property available near the convention center large enough for myself, my wife and daughter participating in the pageant. The exterior looked nice and was located near the hospital with easy... More

Was this review helpful? Yes
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback Steven T. I apologize for the inconveniences that occurred during your stay. I will have our maintenance team and housekeeping team know about these issues. This is unacceptable seeing as we uphold a very strong belief in the importance of cleaning and paying attention to detail. I do hope that we are able to accommodate... More

Boone, North Carolina
Top Contributor
97 reviews 97 reviews
30 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We originally stayed here because it's so close to the hospital. We are from out of town, but had surgery with complications here, which meant we needed to come back many times. But, we came back because it's a nice hotel with a great price and wonderful staff. In truth, the carpet could be updated, but the rooms are nice... More

Was this review helpful? Yes
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback! We have a large advantage of being a walk away from Wake Forest Baptist Hospital and Novant Health. I am glad we were able to assist you and your fellow guests during your stay. More

Southfield, Michigan
Top Contributor
82 reviews 82 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 22, 2014

We enjoyed our stay very much! The free breakfast was a winner, esp with our sons! The hotel was clean and very convenient to the downtown area. We enjoyed the pool and the fitness center was small but nice. We would def stay here again.

Was this review helpful? Yes
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your contribution and feedback! We look forward to your next arrival! More

Milton, Georgia
Top Contributor
323 reviews 323 reviews
24 hotel reviews
630 helpful votes 630 helpful votes
3 of 5 stars Reviewed June 22, 2014

What you'd like to know: 1) Close to major highways; 2) Close to city center; 3) About 4 miles from Old Salem which is a top attraction; 4) Short walk to a plaza next to the hotel which has several eating choices. We made this reservation late the same day as our stay since our schedule was in flux. Double... More

Was this review helpful? Yes 3
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your great review, Souerpow! We strive for excellence at the Holiday Inn Express Downtown West and do our absolute best to go above and beyond our call to hospitality. I will let our management team know about the inconveniences you had with your room's AC unit as well as the Express Start Breakfast not being filled to... More

Charlotte, NC
2 reviews
5 of 5 stars Reviewed May 12, 2014

We stayed a few weeks back for a concert at Ziggy's and had an incredible stay. We checked in right before dinner and were in a hurry to get food before our concert so Norman checked us in quickly and made a recommendation for dinner across the street. He lined up the shuttle to be ready for us when we... More

Was this review helpful? Yes
Holland, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2014

Due to an error on their part, the staff was not willing to make any compromises to accommodate canceling one night. They had us on a technicality and were going to extract as much money from us as possible. Room conditions were poor. Day staff rude and exercise equipment in poor condition.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Orenja, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the overall dissatisfaction you experienced and we regret you found the level of service you received less than satisfactory. We give the utmost importance to our guest comments as they help us improve,... More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2014

We stayed one night on Monday night Bed was good but the noise in the room from a pump or similar went on all night There was a storage room underneath and trolleys came out early in the morning WE WERE supposed to sleep in the room not be disturbed by noise Mentioned to reception and NOT interested !!! Not... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear midwin, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further. and have sent you an email with additional details. Thank you again for your time and for staying with us. Sincerely, Connie D Case Manager IHGCare More

Siler City, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2014

I have stayed here multiple times due to it's good location and what used to be modest pricing...but over the years they have been issues that have cropped up and today was the last straw. For starters in 2 years I have never had a working shower ventilation system to which I've been told either it's being fixed or works... More

Was this review helpful? Yes 1
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. I am sorry your overall impression of the property fell short of your expectations. This is not the typical experience received by our patrons and I extend my most sincere apology to you. We will... More

Markham, Canada
Top Contributor
74 reviews 74 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 3, 2014

The hotel is located near a hospital and walking distance to restaurants. If you have a car, there are a lot of options including Thai, Indian, Italian etc. nearby. The hotel itself is clean, well appointed and quiet. Its near a highway but the rooms have good soundproofing. there is a choice of soft and firm pillows, outlets are plenty... More

Was this review helpful? Yes
Bluefield, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

very nice staff and enjoyed my stay. The service at the hotel was great. The housekeeping was excellent and the breakfast was great as well. The shuttle service that they have for the hospital was great and conveinent.

Was this review helpful? Yes 1
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

What a fantastic review! We appreciate your comments about our hotel, Suresh P! The staff at the Holiday Inn Express in Winston-Salem Downtown strive for excellence and are very determined to meet our guests needs in every way possible. Our housekeeping staff understands that cleanliness and attention to detail is very important to our guests. The 'Express Start' Breakfast has... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Winston-Salem Downtown West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Winston-Salem Downtown West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Priceline, Tingo, Hotels.com, Odigeo, Agoda and Venere so you can book your Holiday Inn Express Winston-Salem Downtown West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Winston Salem with
any amenities